<section class="plugin-description">A complete solution for managing warranties, claims, order protection, and refunds — all within WooCommerce. 
Designed to simplify post-purchase workflows and build customer trust, this plugin allows you to automate warranty handling, streamline claim management, and offer extended protection or support packages directly from your store.
<h2>Key Features</h2>
Advanced Warranty Management: Create and manage custom warranty rules for specific products, categories, or your entire store. 
Define multiple warranty durations and pricing tiers, and allow customers to select the option that fits their needs during purchase. 
Warranties are automatically linked to orders, making it easier for both admins and users to track and manage coverage.
Seamless Warranty Claims Handling: Simplify the claim process for your customers. 
Users can submit warranty claims directly from their “My Account” dashboard, while admins can review, update, and resolve claims from a unified control panel. 
Email alerts and claim tracking ensure a fast, transparent experience for both sides.
Integrated Chat Support: Offer instant communication between customers and admins through an integrated chat feature linked to each order and claim. 
This makes it easier to resolve issues, clarify claim details, and improve customer satisfaction without external tools.
Order Protection Options: Provide users with the ability to add optional order protection at checkout. 
Fees can be applied dynamically based on cart total, number of items, product type, or user role. 
This feature not only enhances buyer confidence but also generates additional revenue for your store.
Unified Management Dashboard: Manage all post-purchase interactions — including warranty claims, order protection, and refund requests — from one centralized dashboard. 
Keep everything organized, accessible, and easy to monitor without switching between multiple panels.
Refund Management System: Define flexible refund periods for selected products or categories and display refund eligibility badges on product pages. 
Customers can easily request refunds within the allowed timeframe, and admins can handle approvals and communication directly from the dashboard.
Extended Support for Digital Products: Sell extended support or service plans for downloadable or virtual items. 
Add multiple duration and pricing options to upsell premium after-sales support directly during checkout.
<h2>Benefits</h2>
<ul>
<li>Improves post-purchase customer satisfaction through transparent warranty and claim processes.</li>
<li>Reduces manual workload for admins with automated notifications and centralized management.</li>
<li>Increases revenue potential via optional protection fees and extended support add-ons.</li>
<li>Builds customer trust with clear warranty terms, refund policies, and direct communication.</li>
<li>Fully compatible with WooCommerce High Performance Order Storage (HPOS) for faster, optimized order handling.</li>
</ul>
<h2>Why Choose This Plugin?</h2>
This plugin focuses primarily on warranty management and claims handling, giving WooCommerce stores the tools they need to manage product warranties, streamline support, and provide better after-sales service. 
Whether you’re selling electronics, digital products, or physical goods, it ensures every order is protected and every customer feels confident buying from your store.
</section>

Warranty Management and Claims

Flexible plugin for handling warranties, claims, order protection fees, and timed refund rules in WooCommerce.

<h3>SMS Mobile API – Personalized SMS and Gateway Notifications for Your WooCommerce Store</h3>
Boost your WooCommerce store’s customer communication by sending personalized updates straight from your mobile number or Gateway account. SMS Mobile API enables direct, two-way messaging, keeping your customers informed and engaged through a seamless, interactive experience.
<h3>Key Features:</h3>
SMS and Gateway from Your Personal Account 
Send notifications directly from your personal mobile number or Gateway account. Customers can reply to your messages, enabling real-time, direct communication.
More Ways to Send SMS — Total Flexibility 
In addition to using your mobile device, you can connect external SMS services like Twilio, MessageBird, ClickSend, and more — or even link your own SMS Gateway using a SIM modem. 
Choose the method that best fits your needs and take full control of your SMS delivery. 
Use either our mobile-based SMS sending service (SMSMobileAPI) or connect your preferred provider or SMS gateway.
Real-Time Notifications 
Automatically notify your customers via SMS or Gateway when they place an order, when their order status changes, or upon completion of their purchase.
Personalized Messages 
Customize SMS and Gateway templates with order details and other relevant information, ensuring your customers receive tailored and timely updates.
Flexible Delivery Options 
Choose to send an SMS, a Gateway message, or both simultaneously for maximum reach and engagement.
Direct Customer Interaction 
Because messages are sent from your personal accounts, customers can respond directly to you, creating a seamless and interactive communication channel.
Easy Integration 
Simple setup and configuration with WooCommerce, with no need for complex coding or third-party services.
Comprehensive Logging 
Track all SMS and Gateway activities with detailed logs, helping you monitor successful deliveries and troubleshoot any issues.
Secure and Private 
Your data and customer information remain secure, with all messages sent directly from your phone or Gateway account, ensuring full control and privacy.
<h3>Advanced Custom Rules & Conditions for SMS & Gateway</h3>
100% Personalized SMS & Gateway Notifications! 
Take full control of your messaging by defining custom rules based on your WooCommerce order details. No more generic notifications – send the right message at the right time with conditions tailored to each order!
<ul class="wccom-tick-list-secondary">
<li>Rule-Based Messaging System – Create unlimited rules with flexible conditions.</li>
<li>Trigger on Order Status Changes – Customize notifications for processing, completed, refunded orders, and more!</li>
<li>Dynamic Conditions – Use customer email, order total, shipping method, and other order details to trigger messages.</li>
<li>Multiple Conditions Per Rule – Example: “Order Total > $100” AND “Shipping Method = Express”.</li>
<li>Automated Message Sending – Messages are only sent when all defined conditions are met.</li>
<li>Real-Time Execution – Your custom rules apply instantly when an order status is updated.</li>
<li>Smart Logging – Keep track of rule execution and message delivery in detailed logs.</li>
</ul>
With this feature, your SMS notifications are not just automated – they are fully tailored to each customer’s order!
<h3>Additional Features:</h3>
Over 50 Placeholders for Maximum Personalization 
Insert dynamic data like order ID, customer name, total price, shipping details, and more to craft fully customized SMS messages.
Dedicated Online Support 
Access direct support via the extension for seamless assistance whenever you need help.
Order Analysis for Better Rule Creation 
Use the Check Order feature to analyze any existing order and understand its data structure, making it easier to set up precise rules.
Why Choose SMS Mobile API?
In today’s digital world, building strong relationships with your customers requires timely and personalized communication. SMS Mobile API allows you to engage your customers instantly by sending SMS and Gateway notifications directly from your personal accounts. Whether it’s order confirmations, status updates, or personalized thank-you messages, this extension ensures your communication is not only effective but also direct and personal, with the added benefit of allowing your customers to reply to you instantly.
How It Works:
<ol>
<li>Install and Activate: Download the extension and activate it through the WordPress admin dashboard.</li>
<li>Configure Your Settings: Enter your API key, set up your mobile number, and customize your SMS templates.</li>
<li>Start Sending: With everything configured, SMS Mobile API will automatically send notifications based on your settings, directly to your customers’ phones from your personal mobile number.</li>
</ol>
Get Started Today!
Transform your WooCommerce store’s customer communication with SMS Mobile API. Keep your customers informed, engage with them directly, and build stronger, more personal relationships—all through the power of SMS sent from your own mobile phone.
<h3>Third-Party Services and Data Disclosure</h3>
This extension relies on the external service SMSMobileAPI to send SMS notifications. The extension connects to the SMSMobileAPI platform to deliver SMS messages to the phone numbers provided by the user via WooCommerce.
<h3>What data is sent to SMSMobileAPI?</h3>
<ul>
<li>Phone numbers: The phone number associated with the order (either billing or shipping phone number).</li>
<li>Order details: The message template includes the order ID, and in some cases, details related to the order status.</li>
<li>API key: The API key provided by the user during the extension setup.</li>
</ul>
The data sent to SMSMobileAPI is required for the SMS delivery process. No additional data is sent beyond what is necessary for sending the SMS.
<h3>Purpose of the connection:</h3>
The connection to SMSMobileAPI is established for the purpose of sending SMS notifications related to WooCommerce orders. This may include, but is not limited to, SMS messages confirming order receipt, notifying customers of changes in order status, and sending test SMS messages to verify API connectivity.

SMS Mobile API Order Notifications

Connect your WooCommerce store to your mobile and send SMS or WhatsApp updates instantly.

Warranty Management and Claims vs SMS Mobile API Order Notifications