<ul class="wccom-tick-list-primary">
<li>Manage all RMA, warranty, and return requests from a single view in the store administration.</li>
<li>Define warranty terms for products – set expiration periods for limited warranties.</li>
<li>Manage automated email communications during each change in return status.</li>
<li>Maintain free or paid extended warranties for products and variations.</li>
<li>Create your own warranty statuses, and manage the statuses for all return requests.</li>
<li>Customize your RMA code length and format.</li>
<li>Request product images, and track returns to/from your customers, all within the user’s account.</li>
</ul>
<hr />
<h2>RMA Management — Manage, Sell, Facilitate Easy Returns and Warranties</h2>
<p>Manage the Return Merchandise Authorization (RMA) process, add warranty terms to your products, and allow your customers to request and manage returns and exchanges directly from their user accounts.</p>
<p>When setting up your products, warranties can be assigned to the product or variation directly from the edit product screens. Define warranty or return time periods, give it a price, and update/save your product. Warranties are tied directly to the product themselves – when the warranty expires, so does the ability for the user to request a warranty, return, or exchange.</p>
<div id='gallery-3' class='gallery galleryid-0 gallery-columns-3 gallery-size-medium'><figure class='gallery-item'>
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				<a href='https://woocommerce.com/wp-content/uploads/2013/07/warranty-product.webp'><img width="824" height="584" src="https://woocommerce.com/wp-content/uploads/2013/07/warranty-product.webp?w=824" class="attachment-medium size-medium" alt="" loading="lazy" /></a>
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				<a href='https://woocommerce.com/wp-content/uploads/2013/07/warranty-cart.webp'><img width="747" height="463" src="https://woocommerce.com/wp-content/uploads/2013/07/warranty-cart.webp?w=747" class="attachment-medium size-medium" alt="" loading="lazy" /></a>
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				<a href='https://woocommerce.com/wp-content/uploads/2013/07/warranty_request.png'><img width="896" height="335" src="https://woocommerce.com/wp-content/uploads/2013/07/warranty_request.png?w=896" class="attachment-medium size-medium" alt="" loading="lazy" /></a>
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<div id='gallery-4' class='gallery galleryid-0 gallery-columns-3 gallery-size-medium'><figure class='gallery-item'>
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				<a href='https://woocommerce.com/wp-content/uploads/2013/07/warranty_product.png'><img width="896" height="667" src="https://woocommerce.com/wp-content/uploads/2013/07/warranty_product.png?w=896" class="attachment-medium size-medium" alt="" loading="lazy" /></a>
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				<a href='https://woocommerce.com/wp-content/uploads/2013/07/warranty_product_settings.png'><img width="793" height="401" src="https://woocommerce.com/wp-content/uploads/2013/07/warranty_product_settings.png?w=793" class="attachment-medium size-medium" alt="Product data settings showing Warranty options" loading="lazy" /></a>
			</div></figure><figure class='gallery-item'>
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				<a href='https://woocommerce.com/wp-content/uploads/2013/07/warranty_product_settings_as_add_on.png'><img width="896" height="467" src="https://woocommerce.com/wp-content/uploads/2013/07/warranty_product_settings_as_add_on.png?w=896" class="attachment-medium size-medium" alt="Product data settings allowing offering Warranty as an Add-On" aria-describedby="gallery-4-6765014" loading="lazy" /></a>
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				<figcaption class='wp-caption-text gallery-caption' id='gallery-4-6765014'>
				Set warranties with durations and fees
				</figcaption></figure>
		</div>

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<td>
<h2>Documentation</h2>
<p>Need guidance? Check out the comprehensive documentation to learn everything about you need to know about Returns and Warranty Requests.</p>
<h4><a href="https://woocommerce.com/document/warranty-and-returns/" target="_blank" rel="noopener">View documentation</a></h4>
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</tbody>
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<h2>Questions and Support</h2>
<p>If you have pre-sale questions or need help, <span class="link-annotation-unknown-block-id--992406005">get in touch</span> with our friendly Happiness Engineers.</p>
<h4><a href="https://woocommerce.com/my-account/create-a-ticket/" target="_blank" rel="noopener">Get support</a></h4>
</td>
</tr>
</tbody>
</table>

Returns and Warranty Requests

<p>Manage the RMA process, add warranties to products, and let customers request and manage returns/exchanges from their account.</p>

<div class="woo-sc-box normal  info ">
<p>Note: <strong>AutomateWoo Birthdays</strong> requires <a href="https://woocommerce.com/products/automatewoo/">AutomateWoo</a> to be installed and active on your store.</p>
</div>
<h2><strong>Delight customers and boost organic sales with a birthday email (and coupon!) on their special day.</strong></h2>
<p>Who doesn’t like receiving kind wishes on their birthday? Send birthday emails that increase brand loyalty and build stronger relationships with your customers. And yes, it’s a piece of cake!</p>
<p><img class="size-medium wp-image-4874103 aligncenter" src="https://woocommerce.com/wp-content/uploads/2019/10/automatewoo-birthdays-example-760x1022.jpg?w=620" alt="" width="620" height="834" /></p>
<h2>Why send birthdays emails?</h2>
<p>Because it’s <em>really</em> good for your business.</p>
<p>Birthday emails are one of the most effective emails you can send. Compared to regular promotional emails, they have a:</p>
<ul>
<li>481% higher transaction rate</li>
<li>342% higher revenue per email</li>
<li>179% higher unique click rates</li>
</ul>
<p>Even the least active of your customers will be pleased to get a personal birthday email wishing them a happy birthday. An eye-catching email and well-worded birthday message can help drive traffic to your site and remind customers about the products you offer.</p>
<h2>Features</h2>
<h3>Include a can’t-resist coupon</h3>
<p>Encourage customers to treat themselves with a special WooCommerce birthday discount, deal, or offer from your store. Since it’s their birthday they’ll feel more inclined to make an unplanned purchase — and a coupon with a genuine offer might be just the nudge they need.</p>
<h3>Customize your birthday emails</h3>
<p>Craft a special WooCommerce birthday email that’s on-brand. Add a fun image or GIF for a lighthearted and celebratory tone. Don’t forget to add your customer’s name to the subject line and message! A simple and genuine message goes a long way.</p>
<p><a href="https://woocommerce.com/wp-content/uploads/2019/10/automatewoo-birthdays-workflow-1-760x707.png"><img class="aligncenter wp-image-4874106 size-medium" src="https://woocommerce.com/wp-content/uploads/2019/10/automatewoo-birthdays-workflow-1-760x707.png?w=620" alt="" width="620" height="577" /></a></p>
<h3>Get your timing right</h3>
<p>Even the most organized business couldn’t possibly keep track of every customer’s birthday! Fortunately, you don’t have to. With AutomateWoo, you can automatically send WooCommerce birthday emails when certain conditions are met — before, on, or after the customer’s birthday.</p>
<p><a href="https://woocommerce.com/wp-content/uploads/2019/10/automatewoo-birthdays-workflow-2-760x449.png"><img class="size-medium wp-image-4874108 aligncenter" src="https://woocommerce.com/wp-content/uploads/2019/10/automatewoo-birthdays-workflow-2-760x449.png?w=620" alt="" width="620" height="366" /></a></p>
<h3>Ask for birthdays at checkout</h3>
<p>Need to gather birthday information from your customers? All you have to do is ask. Add a birthday field to your checkout and let customers know they’ll get a complimentary treat on their birthday.</p>
<p><a href="https://woocommerce.com/wp-content/uploads/2019/10/automatewoo-birthday-checkout-fields-2-760x570.png"><img class="size-medium wp-image-4874110 aligncenter" src="https://woocommerce.com/wp-content/uploads/2019/10/automatewoo-birthday-checkout-fields-2-760x570.png?w=620" alt="" width="620" height="465" /></a></p>
<h3>Supports GDPR</h3>
<p>We’re all about privacy.</p>

AutomateWoo – Birthdays add-on

<p>Delight customers and boost organic sales with a special WooCommerce birthday email (and coupon!) on their special day.</p>

Returns and Warranty Requests vs AutomateWoo – Birthdays add-on