<ul class="wccom-tick-list-primary">
<li>Manage all RMA, warranty, and return requests from a single view in the store administration.</li>
<li>Define warranty terms for products – set expiration periods for limited warranties.</li>
<li>Manage automated email communications during each change in return status.</li>
<li>Maintain free or paid extended warranties for products and variations.</li>
<li>Create your own warranty statuses, and manage the statuses for all return requests.</li>
<li>Customize your RMA code length and format.</li>
<li>Request product images, and track returns to/from your customers, all within the user’s account.</li>
</ul>
<hr />
<h2>RMA Management — Manage, Sell, Facilitate Easy Returns and Warranties</h2>
<p>Manage the Return Merchandise Authorization (RMA) process, add warranty terms to your products, and allow your customers to request and manage returns and exchanges directly from their user accounts.</p>
<p>When setting up your products, warranties can be assigned to the product or variation directly from the edit product screens. Define warranty or return time periods, give it a price, and update/save your product. Warranties are tied directly to the product themselves – when the warranty expires, so does the ability for the user to request a warranty, return, or exchange.</p>
<div id='gallery-3' class='gallery galleryid-0 gallery-columns-3 gallery-size-medium'><figure class='gallery-item'>
			<div class='gallery-icon landscape'>
				<a href='https://woocommerce.com/wp-content/uploads/2013/07/warranty-product.webp'><img width="824" height="584" src="https://woocommerce.com/wp-content/uploads/2013/07/warranty-product.webp?w=824" class="attachment-medium size-medium" alt="" loading="lazy" /></a>
			</div></figure><figure class='gallery-item'>
			<div class='gallery-icon landscape'>
				<a href='https://woocommerce.com/wp-content/uploads/2013/07/warranty-cart.webp'><img width="747" height="463" src="https://woocommerce.com/wp-content/uploads/2013/07/warranty-cart.webp?w=747" class="attachment-medium size-medium" alt="" loading="lazy" /></a>
			</div></figure><figure class='gallery-item'>
			<div class='gallery-icon landscape'>
				<a href='https://woocommerce.com/wp-content/uploads/2013/07/warranty_request.png'><img width="896" height="335" src="https://woocommerce.com/wp-content/uploads/2013/07/warranty_request.png?w=896" class="attachment-medium size-medium" alt="" loading="lazy" /></a>
			</div></figure>
		</div>

<div id='gallery-4' class='gallery galleryid-0 gallery-columns-3 gallery-size-medium'><figure class='gallery-item'>
			<div class='gallery-icon landscape'>
				<a href='https://woocommerce.com/wp-content/uploads/2013/07/warranty_product.png'><img width="896" height="667" src="https://woocommerce.com/wp-content/uploads/2013/07/warranty_product.png?w=896" class="attachment-medium size-medium" alt="" loading="lazy" /></a>
			</div></figure><figure class='gallery-item'>
			<div class='gallery-icon landscape'>
				<a href='https://woocommerce.com/wp-content/uploads/2013/07/warranty_product_settings.png'><img width="793" height="401" src="https://woocommerce.com/wp-content/uploads/2013/07/warranty_product_settings.png?w=793" class="attachment-medium size-medium" alt="Product data settings showing Warranty options" loading="lazy" /></a>
			</div></figure><figure class='gallery-item'>
			<div class='gallery-icon landscape'>
				<a href='https://woocommerce.com/wp-content/uploads/2013/07/warranty_product_settings_as_add_on.png'><img width="896" height="467" src="https://woocommerce.com/wp-content/uploads/2013/07/warranty_product_settings_as_add_on.png?w=896" class="attachment-medium size-medium" alt="Product data settings allowing offering Warranty as an Add-On" aria-describedby="gallery-4-6765014" loading="lazy" /></a>
			</div>
				<figcaption class='wp-caption-text gallery-caption' id='gallery-4-6765014'>
				Set warranties with durations and fees
				</figcaption></figure>
		</div>

<table class="borderless">
<tbody>
<tr>
<td><img class="alignnone wp-image-18734002262567" src="https://woocommerce.com/wp-content/uploads/2014/08/unnamed-1.png?w=320" alt="" width="120" height="105" /></td>
<td>
<h2>Documentation</h2>
<p>Need guidance? Check out the comprehensive documentation to learn everything about you need to know about Returns and Warranty Requests.</p>
<h4><a href="https://woocommerce.com/document/warranty-and-returns/" target="_blank" rel="noopener">View documentation</a></h4>
</td>
</tr>
</tbody>
</table>
<hr class="wccom-product-heading__hr" />
<table class="borderless">
<tbody>
<tr>
<td><img class="alignnone wp-image-18734002262105" src="https://woocommerce.com/wp-content/uploads/2014/08/unnamed.png?w=320" alt="" width="120" height="105" /></td>
<td>
<h2>Questions and Support</h2>
<p>If you have pre-sale questions or need help, <span class="link-annotation-unknown-block-id--992406005">get in touch</span> with our friendly Happiness Engineers.</p>
<h4><a href="https://woocommerce.com/my-account/create-a-ticket/" target="_blank" rel="noopener">Get support</a></h4>
</td>
</tr>
</tbody>
</table>

Returns and Warranty Requests

<p>Manage the RMA process, add warranties to products, and let customers request and manage returns/exchanges from their account.</p>

<h2>Seamless Tracking Integration</h2>
<p>Order Shipment Tracking integrates directly with your WooCommerce store to provide real-time shipment tracking information where it matters most. The plugin automatically creates custom tracking URLs for major carriers. Whether you’re shipping domestically or internationally, your customers always know where their packages are.</p>
<hr class="wccom-product-heading__hr" />
<div style="width: 980px" class="wp-video"><video class="wp-video-shortcode" id="video-0-4" width="980" height="551" preload="metadata" controls="controls"><a href="https://woocommerce.com/wp-content/uploads/2025/01/ShipmentTrackingPromo.mp4">https://woocommerce.com/wp-content/uploads/2025/01/ShipmentTrackingPromo.mp4</a></video></div></p>
<hr class="wccom-product-heading__hr" />
<h2>Key Features</h2>
<ul class="wccom-tick-list-primary" dir="auto">
<li>Automated Tracking Updates: Keep your customers informed automatically</li>
<li>Email Notifications: Customizable tracking update emails</li>
<li>My Account Integration: Self-service tracking in customer dashboards</li>
<li>HPOS Compatible: Ready for the future of WooCommerce</li>
<li>REST API Support: Integrate with your existing systems</li>
</ul>
<hr class="wccom-product-single__section-hr" />
<p></p>
<div class="wp-block-columns is-layout-flex" style="align-items: center !important">
<div class="wp-block-column" style="flex-basis: 55%">
<h2>Built for Modern eCommerce Operations</h2>
<p>Running a successful online store means keeping customers informed while minimizing manual work. Order Shipment Tracking handles both with elegant automation. Add tracking numbers manually or through the API, and let the plugin handle everything else – from status updates to customer notifications.</p>
</div>
<div class="wp-block-column" style="flex-basis: 35%"><img class="size-medium" src="https://woocommerce.com/wp-content/uploads/2025/01/order-shipment-tracking_1.png" alt="" /></div>
</div>
<p></p>
<div class="wp-block-columns is-layout-flex" style="align-items: center !important">
<div class="wp-block-column" style="flex-basis: 35%"><img class="size-medium" src="https://woocommerce.com/wp-content/uploads/2025/01/order-shipment-tracking_2.png?w=800" alt="" /></div>
<div class="wp-block-column" style="flex-basis: 55%">
<h2>Enhanced Customer Experience</h2>
<p>Give your customers what they want most – real-time order tracking. With 91% of consumers actively tracking their packages, providing a seamless tracking experience is crucial for customer satisfaction and reducing support inquiries.</p>
</div>
</div>
<p></p>
<div class="wp-block-columns is-layout-flex" style="align-items: center !important">
<div class="wp-block-column" style="flex-basis: 55%">
<h2>Built for Modern eCommerce Operations</h2>
<p>Running a successful online store means keeping customers informed while minimizing manual work. Order Shipment Tracking handles both with elegant automation. Add tracking numbers manually or through the API, and let the plugin handle everything else – from status updates to customer notifications.</p>
</div>
<div class="wp-block-column" style="flex-basis: 35%"><img class="size-medium" src="https://woocommerce.com/wp-content/uploads/2025/01/order-shipment-tracking_3.png?w=800" alt="" /></div>
</div>
<p></p>
<div class="wp-block-columns is-layout-flex" style="align-items: center !important">
<div class="wp-block-column" style="flex-basis: 35%"><img class="size-medium" src="https://woocommerce.com/wp-content/uploads/2025/01/order-shipment-tracking_4.png?w=800" alt="" /></div>
<div class="wp-block-column" style="flex-basis: 55%">
<h2>Developer Friendly</h2>
<p>We built Order Shipment Tracking with developers in mind. The plugin provides extensive customization options through a well-documented REST API and WordPress hooks system. Whether you’re building custom integrations or modifying the tracking display, you’ll find everything you need.</p>
</div>
</div>
<p></p>
<div class="wp-block-columns is-layout-flex" style="align-items: center !important">
<div class="wp-block-column" style="flex-basis: 55%">
<h2>International Commerce</h2>
<p>Support for global carriers and multiple languages makes international shipping management straightforward. Keep customers informed no matter where they are.</p>
</div>
<div class="wp-block-column" style="flex-basis: 35%"><img class="size-medium" src="https://woocommerce.com/wp-content/uploads/2025/01/order-shipment-tracking_5.png" alt="" /></div>
</div>
<p></p>
<div class="wp-block-columns is-layout-flex" style="align-items: center !important">
<div class="wp-block-column" style="flex-basis: 35%"><img class="size-medium" src="https://woocommerce.com/wp-content/uploads/2025/01/order-shipment-tracking_6.png?w=800" alt="" /></div>
<div class="wp-block-column" style="flex-basis: 55%">
<h2>Import / Export Carriers</h2>
<p>You can easily import your carriers list from any other platform and export the builtin ones from Order Shipment Tracking You can also create as many carriers as you want and export them too.</p>
</div>
</div>
<p></p>
<div class="wp-block-columns is-layout-flex" style="align-items: center !important">
<div class="wp-block-column" style="flex-basis: 55%">
<h2>Transform Your Shipping Experience</h2>
<p>Give your customers the tracking experience they expect while reducing your support workload. With Order Shipment Tracking, you’ll build trust through transparency and save time through automation.</p>
</div>
<div class="wp-block-column" style="flex-basis: 35%"><img class="size-medium" src="https://woocommerce.com/wp-content/uploads/2025/01/order-shipment-tracking_7.png" alt="" /></div>
</div>
<div class="wccom-card" style="padding: 24px;margin-bottom: 24px">
<div><strong>90% of consumers</strong> actively track their packages, with <strong>20%</strong> checking multiple times per day. <strong>Meet your customers’ expectations with professional order tracking.</strong></div>
</div>
<h2>FAQ</h2>
<div class="wccom-comp-accordion wccom-component wccom-component--is-rendered">
	<details class="wccom-accordion">
		<summary class="wccom-accordion__header" data-tracks="faq_expand" data-tracks-title="1. Is the plugin compatible with High Performance Order Storage (HPOS)?">
									<h3 class="wccom-accordion__header-title">1. Is the plugin compatible with High Performance Order Storage (HPOS)?</h3>
			<i class="fa fa-chevron-down wccom-accordion__arrow" aria-hidden="true"></i>
		</summary>
		<div class="wccom-accordion__content">
						<ul><li><p>Yes. The plugin is designed to work seamlessly with both HPOS and traditional order storage.</p></li></ul>		</div>
	</details>
</div>

<div class="wccom-comp-accordion wccom-component wccom-component--is-rendered">
	<details class="wccom-accordion">
		<summary class="wccom-accordion__header" data-tracks="faq_expand" data-tracks-title="2. Which shipping carriers are supported?">
									<h3 class="wccom-accordion__header-title">2. Which shipping carriers are supported?</h3>
			<i class="fa fa-chevron-down wccom-accordion__arrow" aria-hidden="true"></i>
		</summary>
		<div class="wccom-accordion__content">
						<ul><li><p>The plugin comes with a comprehensive list of pre-configured carriers including major international carriers (UPS, FedEx, DHL, etc.) and popular regional carriers. You can also add custom carriers with their tracking URL patterns.</p></li></ul>		</div>
	</details>
</div>

<div class="wccom-comp-accordion wccom-component wccom-component--is-rendered">
	<details class="wccom-accordion">
		<summary class="wccom-accordion__header" data-tracks="faq_expand" data-tracks-title="3. Can I bulk update tracking information for multiple orders?">
									<h3 class="wccom-accordion__header-title">3. Can I bulk update tracking information for multiple orders?</h3>
			<i class="fa fa-chevron-down wccom-accordion__arrow" aria-hidden="true"></i>
		</summary>
		<div class="wccom-accordion__content">
						<ul><li><p>Yes. The plugin includes a bulk update feature that allows you to add tracking information to multiple orders simultaneously, saving time on order management.</p></li></ul>		</div>
	</details>
</div>

<div class="wccom-comp-accordion wccom-component wccom-component--is-rendered">
	<details class="wccom-accordion">
		<summary class="wccom-accordion__header" data-tracks="faq_expand" data-tracks-title="4. Does the plugin support multiple languages?">
									<h3 class="wccom-accordion__header-title">4. Does the plugin support multiple languages?</h3>
			<i class="fa fa-chevron-down wccom-accordion__arrow" aria-hidden="true"></i>
		</summary>
		<div class="wccom-accordion__content">
						<ul><li><p>Yes. The plugin is translation-ready and includes default translations for common phrases. You can easily add your own translations using standard WordPress translation tools.</p></li></ul>		</div>
	</details>
</div>

<div class="wccom-comp-accordion wccom-component wccom-component--is-rendered">
	<details class="wccom-accordion">
		<summary class="wccom-accordion__header" data-tracks="faq_expand" data-tracks-title="5. Can customers track their orders directly from their account dashboard?">
									<h3 class="wccom-accordion__header-title">5. Can customers track their orders directly from their account dashboard?</h3>
			<i class="fa fa-chevron-down wccom-accordion__arrow" aria-hidden="true"></i>
		</summary>
		<div class="wccom-accordion__content">
								</div>
	</details>
</div>

<div class="wccom-comp-accordion wccom-component wccom-component--is-rendered">
	<details class="wccom-accordion">
		<summary class="wccom-accordion__header" data-tracks="faq_expand" data-tracks-title="6. Is there an API available for automation?">
									<h3 class="wccom-accordion__header-title">6. Is there an API available for automation?</h3>
			<i class="fa fa-chevron-down wccom-accordion__arrow" aria-hidden="true"></i>
		</summary>
		<div class="wccom-accordion__content">
						<ul><li><p>Yes. The plugin includes a REST API that allows you to programmatically add, update, and retrieve tracking information. This is perfect for automation and integration with external systems.</p></li></ul>		</div>
	</details>
</div>

<div class="wccom-comp-accordion wccom-component wccom-component--is-rendered">
	<details class="wccom-accordion">
		<summary class="wccom-accordion__header" data-tracks="faq_expand" data-tracks-title="7. Will customers receive email notifications about their tracking?">
									<h3 class="wccom-accordion__header-title">7. Will customers receive email notifications about their tracking?</h3>
			<i class="fa fa-chevron-down wccom-accordion__arrow" aria-hidden="true"></i>
		</summary>
		<div class="wccom-accordion__content">
								</div>
	</details>
</div>

<div class="wccom-comp-accordion wccom-component wccom-component--is-rendered">
	<details class="wccom-accordion">
		<summary class="wccom-accordion__header" data-tracks="faq_expand" data-tracks-title="8. Can I customize the tracking information display?">
									<h3 class="wccom-accordion__header-title">8. Can I customize the tracking information display?</h3>
			<i class="fa fa-chevron-down wccom-accordion__arrow" aria-hidden="true"></i>
		</summary>
		<div class="wccom-accordion__content">
						<ul><li><p>Yes. The plugin provides hooks and filters that allow developers to customize how tracking information is displayed, both in the admin area and on the customer-facing pages.</p></li></ul>		</div>
	</details>
</div>

<div class="wccom-comp-accordion wccom-component wccom-component--is-rendered">
	<details class="wccom-accordion">
		<summary class="wccom-accordion__header" data-tracks="faq_expand" data-tracks-title="9. Does it work with custom order statuses?">
									<h3 class="wccom-accordion__header-title">9. Does it work with custom order statuses?</h3>
			<i class="fa fa-chevron-down wccom-accordion__arrow" aria-hidden="true"></i>
		</summary>
		<div class="wccom-accordion__content">
						<ul><li><p>Yes. The plugin works with both default WooCommerce order statuses and any custom order statuses you may have added to your store.</p></li></ul>		</div>
	</details>
</div>

<div class="wccom-comp-accordion wccom-component wccom-component--is-rendered">
	<details class="wccom-accordion">
		<summary class="wccom-accordion__header" data-tracks="faq_expand" data-tracks-title="10. Can I import/export tracking data?">
									<h3 class="wccom-accordion__header-title">10. Can I import/export tracking data?</h3>
			<i class="fa fa-chevron-down wccom-accordion__arrow" aria-hidden="true"></i>
		</summary>
		<div class="wccom-accordion__content">
						<ul><li><p>Yes. The plugin includes import/export functionality for tracking data, making it easy to migrate data or bulk update tracking information using CSV files.</p></li></ul>		</div>
	</details>
</div>

<div class="wccom-comp-accordion wccom-component wccom-component--is-rendered">
	<details class="wccom-accordion">
		<summary class="wccom-accordion__header" data-tracks="faq_expand" data-tracks-title="11. Is it compatible with WooCommerce Subscriptions?">
									<h3 class="wccom-accordion__header-title">11. Is it compatible with WooCommerce Subscriptions?</h3>
			<i class="fa fa-chevron-down wccom-accordion__arrow" aria-hidden="true"></i>
		</summary>
		<div class="wccom-accordion__content">
						<ul><li><p>Yes. The plugin works seamlessly with WooCommerce Subscriptions, allowing you to track recurring orders just as easily as regular orders.</p></li></ul>		</div>
	</details>
</div>

<div class="wccom-comp-accordion wccom-component wccom-component--is-rendered">
	<details class="wccom-accordion">
		<summary class="wccom-accordion__header" data-tracks="faq_expand" data-tracks-title="12. What happens if a carrier tracking URL format changes?">
									<h3 class="wccom-accordion__header-title">12. What happens if a carrier tracking URL format changes?</h3>
			<i class="fa fa-chevron-down wccom-accordion__arrow" aria-hidden="true"></i>
		</summary>
		<div class="wccom-accordion__content">
						<ul><li><p>We regularly monitor and update carrier tracking URL patterns. Additionally, you can easily update the tracking URL pattern for any carrier through the admin interface if needed.</p></li></ul>		</div>
	</details>
</div>

Order Shipment Tracking

<p>Transform your post-purchase experience with comprehensive order tracking that your customers crave. Recent studies show that 91% of consumers actively track their packages, with many checking multiple times daily. Order Shipment Tracking for WooCommerce turns this consumer behavior into an opportunity to build trust and reduce support overhead.</p>

Returns and Warranty Requests vs Order Shipment Tracking