<ul class="wccom-tick-list-primary">
<li>Manage all RMA, warranty, and return requests from a single view in the store administration.</li>
<li>Define warranty terms for products – set expiration periods for limited warranties.</li>
<li>Manage automated email communications during each change in return status.</li>
<li>Maintain free or paid extended warranties for products and variations.</li>
<li>Create your own warranty statuses, and manage the statuses for all return requests.</li>
<li>Customize your RMA code length and format.</li>
<li>Request product images, and track returns to/from your customers, all within the user’s account.</li>
</ul>
<hr />
<h2>RMA Management — Manage, Sell, Facilitate Easy Returns and Warranties</h2>
<p>Manage the Return Merchandise Authorization (RMA) process, add warranty terms to your products, and allow your customers to request and manage returns and exchanges directly from their user accounts.</p>
<p>When setting up your products, warranties can be assigned to the product or variation directly from the edit product screens. Define warranty or return time periods, give it a price, and update/save your product. Warranties are tied directly to the product themselves – when the warranty expires, so does the ability for the user to request a warranty, return, or exchange.</p>
<div id='gallery-3' class='gallery galleryid-0 gallery-columns-3 gallery-size-medium'><figure class='gallery-item'>
			<div class='gallery-icon landscape'>
				<a href='https://woocommerce.com/wp-content/uploads/2013/07/warranty-product.webp'><img width="824" height="584" src="https://woocommerce.com/wp-content/uploads/2013/07/warranty-product.webp?w=824" class="attachment-medium size-medium" alt="" loading="lazy" /></a>
			</div></figure><figure class='gallery-item'>
			<div class='gallery-icon landscape'>
				<a href='https://woocommerce.com/wp-content/uploads/2013/07/warranty-cart.webp'><img width="747" height="463" src="https://woocommerce.com/wp-content/uploads/2013/07/warranty-cart.webp?w=747" class="attachment-medium size-medium" alt="" loading="lazy" /></a>
			</div></figure><figure class='gallery-item'>
			<div class='gallery-icon landscape'>
				<a href='https://woocommerce.com/wp-content/uploads/2013/07/warranty_request.png'><img width="896" height="335" src="https://woocommerce.com/wp-content/uploads/2013/07/warranty_request.png?w=896" class="attachment-medium size-medium" alt="" loading="lazy" /></a>
			</div></figure>
		</div>

<div id='gallery-4' class='gallery galleryid-0 gallery-columns-3 gallery-size-medium'><figure class='gallery-item'>
			<div class='gallery-icon landscape'>
				<a href='https://woocommerce.com/wp-content/uploads/2013/07/warranty_product.png'><img width="896" height="667" src="https://woocommerce.com/wp-content/uploads/2013/07/warranty_product.png?w=896" class="attachment-medium size-medium" alt="" loading="lazy" /></a>
			</div></figure><figure class='gallery-item'>
			<div class='gallery-icon landscape'>
				<a href='https://woocommerce.com/wp-content/uploads/2013/07/warranty_product_settings.png'><img width="793" height="401" src="https://woocommerce.com/wp-content/uploads/2013/07/warranty_product_settings.png?w=793" class="attachment-medium size-medium" alt="Product data settings showing Warranty options" loading="lazy" /></a>
			</div></figure><figure class='gallery-item'>
			<div class='gallery-icon landscape'>
				<a href='https://woocommerce.com/wp-content/uploads/2013/07/warranty_product_settings_as_add_on.png'><img width="896" height="467" src="https://woocommerce.com/wp-content/uploads/2013/07/warranty_product_settings_as_add_on.png?w=896" class="attachment-medium size-medium" alt="Product data settings allowing offering Warranty as an Add-On" aria-describedby="gallery-4-6765014" loading="lazy" /></a>
			</div>
				<figcaption class='wp-caption-text gallery-caption' id='gallery-4-6765014'>
				Set warranties with durations and fees
				</figcaption></figure>
		</div>

<table class="borderless">
<tbody>
<tr>
<td><img class="alignnone wp-image-18734002262567" src="https://woocommerce.com/wp-content/uploads/2014/08/unnamed-1.png?w=320" alt="" width="120" height="105" /></td>
<td>
<h2>Documentation</h2>
<p>Need guidance? Check out the comprehensive documentation to learn everything about you need to know about Returns and Warranty Requests.</p>
<h4><a href="https://woocommerce.com/document/warranty-and-returns/" target="_blank" rel="noopener">View documentation</a></h4>
</td>
</tr>
</tbody>
</table>
<hr class="wccom-product-heading__hr" />
<table class="borderless">
<tbody>
<tr>
<td><img class="alignnone wp-image-18734002262105" src="https://woocommerce.com/wp-content/uploads/2014/08/unnamed.png?w=320" alt="" width="120" height="105" /></td>
<td>
<h2>Questions and Support</h2>
<p>If you have pre-sale questions or need help, <span class="link-annotation-unknown-block-id--992406005">get in touch</span> with our friendly Happiness Engineers.</p>
<h4><a href="https://woocommerce.com/my-account/create-a-ticket/" target="_blank" rel="noopener">Get support</a></h4>
</td>
</tr>
</tbody>
</table>

Returns and Warranty Requests

<p>Manage the RMA process, add warranties to products, and let customers request and manage returns/exchanges from their account.</p>

<p>Build customer trust and streamline your support process with the <b>Order Warranty for WooCommerce </b> extension. Instead of handling warranty requests through messy email chains, this extension creates a <b>centralized, automated system</b> for warranty management — right inside your store.</p>
<p>Offer included warranties, sell extended coverage, or even let customers add warranties after purchase. With flexible options for both shop owners and customers, you can deliver peace of mind while creating new revenue opportunities.</p>
<h2>Features</h2>
<ul class="wccom-tick-list-primary">
<li><b>Warranty Management Window in Admin Settings</b> – Easily oversee all customer warranty requests in one centralized dashboard.</li>
<li><b>Email Notifications</b> – Get instant updates when customers request a warranty, ensuring no case slips through the cracks.</li>
<li><b>Lifetime Warranty</b> – Offer customers peace of mind with products that include a warranty that never expires</li>
<li><b>Included Warranty</b> – Add warranties that come at no extra cost to the buyer.</li>
<li><b>Add-On Warranty</b> – Give customers flexible paid warranty options with different timeframes or coverage levels.</li>
<li><b>Retroactive Warranty</b> – Allow warranties to be added after a purchase has been completed.</li>
</ul>
<hr />
<h2>Why you should offer warranties:</h2>
<ul>
<li><b>Increase Customer Confidence</b> – Shoppers are more likely to buy when they know their purchase is protected.</li>
<li><b>Boost Revenue with Add-Ons</b> – Sell extended warranty plans for ongoing coverage and peace of mind.</li>
<li><b>Streamline Your Workflow</b> – Manage every request from one organized dashboard.</li>
<li><b>Deliver a Better Experience</b> – Customers can request support with a single click, no back-and-forth emails needed.</li>
</ul>
<p><a href="https://woocommerce.com/wp-content/uploads/2025/08/Screenshot-2025-08-28-at-21.39.15.png"><img class="alignnone wp-image-18734005673871" src="https://woocommerce.com/wp-content/uploads/2025/08/Screenshot-2025-08-28-at-21.39.15.png" alt="" width="391" height="356" border="0" /></a></p>
<hr />
<h2>Features</h2>
<ul>
<li><b>Warranty Management Dashboard</b>
<ul>
<li>Oversee all requests in one window inside your store’s WP Admin dashboard.</li>
<li>Track, review, and resolve warranty claims without leaving your store.<br style="margin-bottom: 1em" /><a href="https://woocommerce.com/wp-content/uploads/2025/08/Screenshot-2025-08-28-at-21.34.57.png"><img class="alignnone wp-image-18734005673856" src="https://woocommerce.com/wp-content/uploads/2025/08/Screenshot-2025-08-28-at-21.34.57.png" alt="" width="369" height="156" border="0" /></a></li>
</ul>
</li>
<li><b>Automatic Email Notifications</b>
<ul>
<li>Receive instant alerts when a customer submits a warranty request.</li>
<li>Keep cases moving quickly with no missed messages.<br style="margin-bottom: 1em" /><a href="https://woocommerce.com/wp-content/uploads/2025/08/Screenshot-2025-08-28-at-21.36.35.png"><img class="alignnone wp-image-18734005673862" src="https://woocommerce.com/wp-content/uploads/2025/08/Screenshot-2025-08-28-at-21.36.35.png" alt="" width="479" height="357" border="0" /></a></li>
</ul>
</li>
<li><b>Flexible Warranty Types</b>
<ul>
<li><b>Included Warranty</b> – Add free coverage with purchases.</li>
<li><b>Add-On Warranty</b> – Sell extended protection as a paid upsell.</li>
<li><b>Lifetime Warranty</b> – Offer never-ending coverage for high-value products.</li>
<li><b>Retroactive Warranty</b> – Allow customers to add a warranty after checkout.<br style="margin-bottom: 1em" /><a href="https://woocommerce.com/wp-content/uploads/2025/08/Screenshot-2025-08-28-at-21.38.40.png"><img class="alignnone wp-image-18734005673870" src="https://woocommerce.com/wp-content/uploads/2025/08/Screenshot-2025-08-28-at-21.38.40.png" alt="" width="300" height="154" /></a></li>
</ul>
</li>
<li><b>Seamless Customer Experience</b>
<ul>
<li>Warranty options appear directly on the order page.</li>
<li>Customers submit requests by leaving a quick message — one click, no hassle.</li>
<li>All requests are instantly logged in your dashboard for easy follow-up.<br style="margin-bottom: 1em" /><a href="https://woocommerce.com/wp-content/uploads/2025/08/Screenshot-2025-08-28-at-21.37.32.png"><img class="alignnone wp-image-18734005673865" src="https://woocommerce.com/wp-content/uploads/2025/08/Screenshot-2025-08-28-at-21.37.32.png" alt="" width="300" height="288" /></a></li>
</ul>
</li>
</ul>
<hr />
<h2>Example use cases</h2>
<ul>
<li><b>Electronics</b>: Sell add-on warranties for laptops, phones, or accessories.</li>
<li><b>Furniture</b>: Offer included warranties to reassure buyers about quality.</li>
<li><b>Appliances</b>: Provide lifetime coverage for premium products.</li>
<li><b>Retail Stores</b>: Let customers retroactively purchase a warranty after checkout.</li>
</ul>
<hr />
<h2>A professional warranty system for your store</h2>
<p>The <b>Order Warranty for WooCommerce</b> extension helps you move beyond scattered emails and manual tracking. By giving you a <b>structured, automated system</b>, it saves time for store owners and builds confidence for customers.</p>
<p>Whether you want to <b>strengthen trust with included warranties</b> or <b>generate extra revenue with paid add-ons</b>, this extension equips you with all the tools to create a customer-friendly, efficient warranty process.</p>
<hr />
<h2>Ready to build trust and increase sales?</h2>
<p>Take the stress out of warranty management. Install <b>Order Warranty for WooCommerce</b> today and give your customers the confidence they need to keep shopping with you.</p>

Order Warranty

<p>Offer warranties and let customers request and manage them from their account.</p>

Returns and Warranty Requests vs Order Warranty