<p><span style="font-weight: 400">Fast and effortless communication means that you are more accessible to your customers. Therefore, the WooCommerce WhatsApp Chat plugin will improve communication with customers by providing the choice to chat through WhatsApp.</span></p>
<p><span style="font-weight: 400">We all know that chatting via WhatsApp is the best way to handle the queries of your customers. They prefer easy ways of communication, like WhatsApp, rather than traditional means of communication, such as emails and phone calls.  </span></p>
<p><span style="font-weight: 400">Besides, this plugin is the best way for your support team to talk with your customers about handling their product- and brand-related queries. As a result, it will elevate your sales and increase your annual revenues.</span></p>
<p><span style="font-weight: 400">Other perks of WooCommerce WhatsApp chat include introducing your team & setting predefined messages for maximum engagement.</span></p>
<p><span style="font-weight: 400">The best thing about the WooCommerce WhatsApp plugin is that you can enable it as a floating button. It will appear wherever your customer navigates on your website. It allows you to customize it according to your brand colors.</span></p>
<p><span style="font-weight: 400">Finally, you can configure online messages to notify customers about your support team. You can let them know when your support member will get back to them with a reply.</span></p>
<p><span style="font-weight: 400">Install the WooCommerce Whatsapp Chat plugin now & create a personal relationship with your customer via WhatsApp.</span></p>
<div class="woo-sc-box normal">You can even integrate this plugin with the<a href="https://woocommerce.com/products/facebook-messenger-chatbot-for-woocommerce/"><b>Facebook Messenger Chatbot</b></a> plugin because they are perfectly compatible.</div>
<h2><strong>Features</strong></h2>
<ul>
<li><span style="font-weight: 400">Integrate WhatsApp Messenger for customer chats</span></li>
<li><span style="font-weight: 400">Establish an entire support team for WhatsApp</span></li>
<li><span style="font-weight: 400">Define staff availability for timely assistance</span></li>
<li><span style="font-weight: 400">Customise preset messages for efficiency</span></li>
<li><span style="font-weight: 400">Enable a floating WhatsApp chat button</span></li>
<li><span style="font-weight: 400">Display button on multiple store pages</span></li>
<li><span style="font-weight: 400">Provide online/offline status updates for staff</span></li>
<li><span style="font-weight: 400">Choose widget placement for optimal visibility</span></li>
<li>Ensure compatibility with<strong> <a href="https://www.fmeaddons.com/woocommerce-plugins-extensions/order-share-on-whatsapp-for-woocommerce">Order on WhatsApp Plugin</a></strong></li>
</ul>
<div class="woo-sc-box normal">This Plugin is fully compatible with HPOS(High-Performance Order Storage) and Multisite.</div>
<h3><b>Allow Customers to Chat on your Online Store</b></h3>
<p><span style="font-weight: 400">By inserting a WhatsApp widget, you can allow customers to initiate a WhatsApp chat right on the store and ask anything about a product or service you offer. WooCommerce WhatsApp chat simplifies customer support as they get quick answers to their queries without filling out forms or sending emails.</span></p>
<p><img class="aligncenter wp-image-18734002720505 size-full" src="https://woocommerce.com/wp-content/uploads/2021/04/1-9.png" alt="Allow Customers to Chat on your Online Store" width="1155" height="718" /></p>
<h3><b>Add an unlimited number of members to support your team</b></h3>
<p><span style="font-weight: 400">The WhatsApp Chat plugin allows you to add unlimited members to your support team. As a result, it makes the chat active and responsive for your customers. </span></p>
<p><span style="font-weight: 400">You can provide the job title, phone number, and available members. It will inform your customers about the members and interact accordingly.  </span></p>
<p><img class="aligncenter wp-image-7915957 size-full" src="https://woocommerce.com/wp-content/uploads/2021/04/Add-unlimited-members-to-support-the-team.png" alt="Add an unlimited number of members to support your team" width="1182" height="431" /></p>
<h3><b>Customize messages for your customers</b></h3>
<p><span style="font-weight: 400">WooCommerce Whatsapp plugin allows you to customize the messages for your customers when they land first in the online chat.</span></p>
<p><span style="font-weight: 400">Sometimes, your customers feel hesitation. Therefore, they need a message to initiate the conversation.  </span></p>
<p><img class="aligncenter wp-image-7915963 size-full" src="https://woocommerce.com/wp-content/uploads/2021/04/Write-custom-messages-for-customers.png" alt="whatsapp chat woocommerce - Customize messages for your customers" width="1364" height="464" /></p>
<h3><b>Create messages about support staff</b></h3>
<p><span style="font-weight: 400">You can create an offline description of each team member when they are offline. You can convey your member’s exact return time with a shortcode.</span></p>
<p><img class="aligncenter wp-image-18734002720506 size-full" src="https://woocommerce.com/wp-content/uploads/2021/04/2-8.png" alt="Create messages about support staff" width="829" height="702" /></p>
<h3><b>Show WhatsApp Chat as a floating Button</b></h3>
<p><span style="font-weight: 400">You can show your WhatsApp chat anywhere on the website as a floating button. It allows you to show it on various pages of the website. For example, shop, single product, checkout, and my account pages. It will help your customer to notice it quickly. Besides, you can customize the following:</span></p>
<ol>
<li style="font-weight: 400"><span style="font-weight: 400">Responsive time text</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Description</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Widget text</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Widget label</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Widget background and color text</span></li>
</ol>
<p><img class="aligncenter wp-image-8596897 size-full" src="https://woocommerce.com/wp-content/uploads/2021/04/Add-floating-button-for-WhatsApp-chat-1.png" alt="Show WhatsApp Chat as a floating Button" width="936" height="1466" /></p>
<h3><b>Position your WhatsApp Chat widget Easily</b></h3>
<p><span style="font-weight: 400">You can place the widget button in the most prominent position on your product page. The available positions are:</span></p>
<ol>
<li style="font-weight: 400"><span style="font-weight: 400">Before Add to cart Quantity</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">After a single product summary</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">After Add to cart Quantity</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Before single product summary</span></li>
</ol>
<p><img class="aligncenter wp-image-18734002720509 size-full" src="https://woocommerce.com/wp-content/uploads/2021/04/2023-10-16_15-25-55.png" alt="Position your WhatsApp Chat widget Easily" width="886" height="492" /></p>
<h3><b>Manage Your Support Staff</b></h3>
<p><span style="font-weight: 400">WooCommerce Whatsapp plugin allows you to select or unselect the staff accounts from the support. You can add or remove the incoming or outgoing employees easily. Moreover, it also helps you sort the accounts.</span></p>
<p><img class="aligncenter wp-image-8596895 size-full" src="https://woocommerce.com/wp-content/uploads/2021/04/Manage-WhatsApp-Chat-Support-Staff-1.png" alt="Manage whatsapp chat support members" width="912" height="639" /></p>
<h3><strong>Benefits</strong></h3>
<ul>
<li>Create a free, easy, communication channel with customers</li>
<li>Create personal relationships with customers via WhatsApp</li>
<li>Learn more about customer needs</li>
<li>With permission, use contact numbers to market your new products</li>
<li>Improves support systems by providing rapid, efficient support</li>
<li>Improve the user experience of your online store</li>
<li>Allow customers to chat with any member of your support team on WhatsApp.</li>
</ul>
<h2>Compatibility</h2>
<p>Our plugins are designed to be highly versatile and also compatible with the most commonly used themes, browsers, builders, and mobile views. We understand the importance of flexibility and integration when it comes to enhancing your website’s functionality. Our plugins can effortlessly integrate with the following:</p>
<h3>Themes Compatibility</h3>
<ul>
<li>Store Front</li>
<li>Avada</li>
<li>Flatsome</li>
<li>Porto</li>
<li>Woodmart</li>
<li>WooCommerce default theme</li>
<li>Divi</li>
</ul>
<h3>Builders</h3>
<ul>
<li>Elementor</li>
<li>Bakery</li>
<li>Divi</li>
</ul>
<h3>Also Compatible with</h3>
<ul>
<li>Mobile Layouts</li>
</ul>
<h2><strong>Get Started</strong></h2>
<ul>
<li>Purchase the WhatsApp Chat for WooCommerce from WooCommerce.com</li>
<li>Download and install the extension</li>
<li>Activate the extension</li>
<li>Go to the WooCommerce > Settings > WhatsApp Chat tab to enable and configure settings</li>
<li><strong><a href="https://woocommerce.com/document/whatsapp-chat-for-woocommerce/">Read the full installation guide here</a></strong></li>
</ul>

WhatsApp Chat

<p>Enable WhatsApp Chat on your store and Facilitate your Customers to Interact Easily and Swiftly with your Support Team!</p>

<p><span style="font-weight: 400">Product FAQs and Questions for WooCommerce help you answer customer questions before they even ask. Display FAQs directly on your product pages. Generate them instantly with AI, or let customers submit their own. Admins can review, approve, and answer questions before they go live. It’s a simpler way to handle product inquiries and reduce support requests.</span></p>
<h3><b>Features</b></h3>
<ul class="wccom-tick-list-primary">
<li style="font-weight: 400"><span style="font-weight: 400">Display FAQs on your product page</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">AI-generate FAQs instantly for any product</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Enable customers to ask questions</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Allow public or private questions</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Admin can approve or disapprove questions</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Enable Google reCAPTCHA</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Email notification for customers when the question is answered</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Send customized emails</span></li>
</ul>
<h3><b>Display FAQs on Your Product Page</b></h3>
<p><span style="font-weight: 400">AI Product FAQs and Questions lets you display product-specific FAQs directly on your product pages. Add FAQs manually from the backend and assign them to relevant products. It reduces support requests and gives customers the confidence to make informed purchase decisions.</span></p>
<p><img class="size-medium wp-image-18734006417020 aligncenter" src="https://woocommerce.com/wp-content/uploads/2025/03/Display-FAQs-on-Your-Product-Page.png?w=896" alt="Display FAQs on Your Product Page" width="896" height="625" /></p>
<h3><b>Generate FAQs Instantly with AI</b></h3>
<p><span style="font-weight: 400">The built-in AI generation feature creates relevant, product-specific FAQs in seconds. Simply trigger the AI from the backend and publish accurate, helpful answers to your product pages instantly. It saves time and ensures your product pages are always thorough and up to date. </span></p>
<p><img class="size-medium wp-image-18734006417021 aligncenter" src="https://woocommerce.com/wp-content/uploads/2025/03/Generate-FAQs-Instantly-with-AI.png?w=834" alt="Generate FAQs Instantly with AI" width="834" height="848" /></p>
<h3><b>Allow Customers to Ask Questions</b></h3>
<p><span style="font-weight: 400">The built-in Ask a Question form lets customers submit product-related questions directly from the product page. Shoppers can inquire about features, compatibility, pricing, or anything not covered in the FAQs. It gives customers the clarity they need before placing an order.</span></p>
<p><img class="size-medium wp-image-18734006417022 aligncenter" src="https://woocommerce.com/wp-content/uploads/2025/03/Allow-Customers-to-Ask-Questions.png?w=896" alt="Allow Customers to Ask Questions" width="896" height="380" /></p>
<h3><b>Public and Private Questions</b></h3>
<p><span style="font-weight: 400">Customers can choose to ask questions publicly or privately. Private questions stay between the customer and the store admin, building trust and encouraging more open communication. It gives shoppers the confidence to ask without hesitation.</span></p>
<p><img class="size-medium wp-image-18734006417026 aligncenter" src="https://woocommerce.com/wp-content/uploads/2025/03/Public-and-Private-Questions.png?w=896" alt="Public and Private Questions" width="896" height="340" /></p>
<h3><b>Approve or Disapprove Questions</b></h3>
<p><span style="font-weight: 400">Allows you to approve or disapprove customer questions directly from the backend. Questions submitted by customers can be reviewed manually before publishing, giving you full control over what appears on the product page.</span></p>
<p><img class="size-medium wp-image-18734006417028 aligncenter" src="https://woocommerce.com/wp-content/uploads/2025/03/Approve-or-Disapprove-Questions.png?w=859" alt="" width="859" height="73" /></p>
<h3><b>Allow Likes and Dislikes</b></h3>
<p><span style="font-weight: 400">The likes and dislikes feature lets shoppers rate responses, pushing the most relevant answers to the top. It helps customers find useful answers faster and improves the overall browsing experience.</span></p>
<p><img class="size-medium wp-image-18734006417031 aligncenter" src="https://woocommerce.com/wp-content/uploads/2025/03/Allow-Likes-and-Dislikes.png?w=896" alt="Allow Likes and Dislikes" width="896" height="231" /></p>
<h3><b>Enable Google reCAPTCHA</b></h3>
<p><span style="font-weight: 400">Google reCAPTCHA integration secures the question form against spam submissions. Configure it easily by entering your site and secret key, ensuring only genuine questions come through.</span></p>
<p><img class="size-medium wp-image-18734006417032 aligncenter" src="https://woocommerce.com/wp-content/uploads/2025/03/Enable-Google-reCAPTCHA.png?w=896" alt="Enable Google reCAPTCHA" width="896" height="241" /></p>
<h3><b>Notify Customers via Email</b></h3>
<p><span style="font-weight: 400">The FAQ plugin for WooCommerce automatically sends email notifications to customers as soon as the store admin responds. It keeps customers engaged, brings them back to the product page at the right time, and gives them the nudge they need to place an order.</span></p>
<p><img class="size-medium wp-image-18734006417033 aligncenter" src="https://woocommerce.com/wp-content/uploads/2025/03/Notify-Customers-via-Email.png?w=430" alt="Notify Customers via Email" width="430" height="413" /></p>
<h3><b>Display Answers in My Account Page</b></h3>
<p><span style="font-weight: 400">Customers can view the answers to their submitted questions directly from their account page. It makes it easy for shoppers to revisit previous responses without having to navigate back to the product page.</span></p>
<p><img class="size-medium wp-image-18734006417034 aligncenter" src="https://woocommerce.com/wp-content/uploads/2025/03/Display-Answers-in-My-Account-Page.png?w=896" alt="Display Answers in My Account Page" width="896" height="266" /></p>
<h3><b>Customize Email Notifications</b></h3>
<p><span style="font-weight: 400">Send personalized email notifications to your customers upon answering their questions. You can customize the subject and body of the email according to your personal preferences.</span></p>
<p><img class="size-medium wp-image-18734006417035 aligncenter" src="https://woocommerce.com/wp-content/uploads/2025/03/Customize-Email-Notifications.png?w=896" alt="Customize Email Notifications" width="896" height="497" /></p>

AI Product FAQs and Questions

<p><span style="font-weight: 400">Add a dedicated FAQ tab to your WooCommerce product pages, generate FAQs instantly with AI, or let customers submit their own questions directly on the product page.</span></p>

WhatsApp Chat vs AI Product FAQs and Questions