Fast and effortless communication means that you are more accessible to your customers. Therefore, the WooCommerce WhatsApp Chat plugin will improve communication with customers by providing the choice to chat through WhatsApp.
We all know that chatting via WhatsApp is the best way to handle the queries of your customers. They prefer easy ways of communication, like WhatsApp, rather than traditional means of communication, such as emails and phone calls.  
Besides, this plugin is the best way for your support team to talk with your customers about handling their product- and brand-related queries. As a result, it will elevate your sales and increase your annual revenues.
Other perks of WooCommerce WhatsApp chat include introducing your team & setting predefined messages for maximum engagement.
The best thing about the WooCommerce WhatsApp plugin is that you can enable it as a floating button. It will appear wherever your customer navigates on your website. It allows you to customize it according to your brand colors.
Finally, you can configure online messages to notify customers about your support team. You can let them know when your support member will get back to them with a reply.
Install the WooCommerce Whatsapp Chat plugin now & create a personal relationship with your customer via WhatsApp.
<div class="woo-sc-box normal">You can even integrate this plugin with the<a href="https://woocommerce.com/products/facebook-messenger-chatbot-for-woocommerce/">Facebook Messenger Chatbot</a> plugin because they are perfectly compatible.</div>
<h2>Features</h2>
<ul>
<li>Integrate WhatsApp Messenger for customer chats</li>
<li>Establish an entire support team for WhatsApp</li>
<li>Define staff availability for timely assistance</li>
<li>Customise preset messages for efficiency</li>
<li>Enable a floating WhatsApp chat button</li>
<li>Display button on multiple store pages</li>
<li>Provide online/offline status updates for staff</li>
<li>Choose widget placement for optimal visibility</li>
<li>Ensure compatibility with <a style="font-family: var(--wccom-font-family-default);letter-spacing: -0.011em" href="https://www.fmeaddons.com/woocommerce-plugins-extensions/order-share-on-whatsapp-for-woocommerce">Order on WhatsApp Plugin</a></li>
</ul>
<div class="woo-sc-box normal" style="background-color: #beecba">This Plugin is fully compatible with HPOS(High-Performance Order Storage) and Multisite.</div>
<h3>Allow Customers to Chat on your Online Store</h3>
By inserting a WhatsApp widget, you can allow customers to initiate a WhatsApp chat right on the store and ask anything about a product or service you offer. WooCommerce WhatsApp chat simplifies customer support as they get quick answers to their queries without filling out forms or sending emails.
<img class="aligncenter wp-image-18734002720505 size-full" src="https://woocommerce.com/wp-content/uploads/2021/04/1-9.png" alt="Allow Customers to Chat on your Online Store" width="1155" height="718" />
<h3>Add an unlimited number of members to support your team</h3>
The WhatsApp Chat plugin allows you to add unlimited members to your support team. As a result, it makes the chat active and responsive for your customers. 
You can provide the job title, phone number, and available members. It will inform your customers about the members and interact accordingly.  
<img class="aligncenter wp-image-7915957 size-full" src="https://woocommerce.com/wp-content/uploads/2021/04/Add-unlimited-members-to-support-the-team.png" alt="Add an unlimited number of members to support your team" width="1182" height="431" />
<h3>Customize messages for your customers</h3>
WooCommerce Whatsapp plugin allows you to customize the messages for your customers when they land first in the online chat.
Sometimes, your customers feel hesitation. Therefore, they need a message to initiate the conversation.  
<img class="aligncenter wp-image-7915963 size-full" src="https://woocommerce.com/wp-content/uploads/2021/04/Write-custom-messages-for-customers.png" alt="whatsapp chat woocommerce - Customize messages for your customers" width="1364" height="464" />
<h3>Create messages about support staff</h3>
You can create an offline description of each team member when they are offline. You can convey your member’s exact return time with a shortcode.
<img class="aligncenter wp-image-18734002720506 size-full" src="https://woocommerce.com/wp-content/uploads/2021/04/2-8.png" alt="Create messages about support staff" width="829" height="702" />
<h3>Show WhatsApp Chat as a floating Button</h3>
You can show your WhatsApp chat anywhere on the website as a floating button. It allows you to show it on various pages of the website. For example, shop, single product, checkout, and my account pages. It will help your customer to notice it quickly. Besides, you can customize the following:
<ol>
<li style="font-weight: 400">Responsive time text</li>
<li style="font-weight: 400">Description</li>
<li style="font-weight: 400">Widget text</li>
<li style="font-weight: 400">Widget label</li>
<li style="font-weight: 400">Widget background and color text</li>
</ol>
<img class="aligncenter wp-image-8596897 size-full" src="https://woocommerce.com/wp-content/uploads/2021/04/Add-floating-button-for-WhatsApp-chat-1.png" alt="Show WhatsApp Chat as a floating Button" width="936" height="1466" />
<h3>Position your WhatsApp Chat widget Easily</h3>
You can place the widget button in the most prominent position on your product page. The available positions are:
<ol>
<li style="font-weight: 400">Before Add to cart Quantity</li>
<li style="font-weight: 400">After a single product summary</li>
<li style="font-weight: 400">After Add to cart Quantity</li>
<li style="font-weight: 400">Before single product summary</li>
</ol>
<img class="aligncenter wp-image-18734002720509 size-full" src="https://woocommerce.com/wp-content/uploads/2021/04/2023-10-16_15-25-55.png" alt="Position your WhatsApp Chat widget Easily" width="886" height="492" />
<h3>Manage Your Support Staff</h3>
WooCommerce Whatsapp plugin allows you to select or unselect the staff accounts from the support. You can add or remove the incoming or outgoing employees easily. Moreover, it also helps you sort the accounts.
<img class="aligncenter wp-image-8596895 size-full" src="https://woocommerce.com/wp-content/uploads/2021/04/Manage-WhatsApp-Chat-Support-Staff-1.png" alt="Manage whatsapp chat support members" width="912" height="639" />
<h3>Benefits</h3>
<ul>
<li>Create a free, easy, communication channel with customers</li>
<li>Create personal relationships with customers via WhatsApp</li>
<li>Learn more about customer needs</li>
<li>With permission, use contact numbers to market your new products</li>
<li>Improves support systems by providing rapid, efficient support</li>
<li>Improve the user experience of your online store</li>
<li>Allow customers to chat with any member of your support team on WhatsApp.</li>
</ul>
<h2>Compatibility</h2>
Our plugins are designed to be highly versatile and also compatible with the most commonly used themes, browsers, builders, and mobile views. We understand the importance of flexibility and integration when it comes to enhancing your website’s functionality. Our plugins can effortlessly integrate with the following:
<h3>Themes Compatibility</h3>
<ul>
<li>Store Front</li>
<li>Avada</li>
<li>Flatsome</li>
<li>Porto</li>
<li>Woodmart</li>
<li>WooCommerce default theme</li>
<li>Divi</li>
</ul>
<h3>Builders</h3>
<ul>
<li>Elementor</li>
<li>Bakery</li>
<li>Divi</li>
</ul>
<h3>Also Compatible with</h3>
<ul>
<li>Mobile Layouts</li>
</ul>
<h2>Get Started</h2>
<ul>
<li>Purchase the WhatsApp Chat for WooCommerce from WooCommerce.com</li>
<li>Download and install the extension</li>
<li>Activate the extension</li>
<li>Go to the WooCommerce > Settings > WhatsApp Chat tab to enable and configure settings</li>
<li><a href="https://woocommerce.com/document/whatsapp-chat-for-woocommerce/">Read the full installation guide here</a></li>
</ul>

WhatsApp Chat

Enable WhatsApp Chat on your store and Facilitate your Customers to Interact Easily and Swiftly with your Support Team!

<ul class="wccom-tick-list-primary">
<li>Centralized dashboard with complete customer data</li>
<li>Instant access from WooCommerce Order pages</li>
<li>Detailed subscription tracking</li>
<li>Integrated customer support information</li>
<li>Quick and easy setup—no coding necessary</li>
</ul>
<hr class="wccom-product-heading__hr" />
<h3>Why Choose Customer Info?</h3>
✅ Save Valuable Time: Eliminate the need to navigate multiple pages—quickly access essential customer information and order histories from one central location.
<img class="aligncenter size-full wp-image-18734004998272" src="https://woocommerce.com/wp-content/uploads/2025/03/centralized-customer-Info-dashboard_10e3ec.png" alt="" width="980" height="686" /> 
✅ Make Informed Decisions: Gain insights into Customer Lifetime Value (CLV) to strategically engage and prioritize high-value customers.
<img class="aligncenter size-full wp-image-18734004998277" src="https://woocommerce.com/wp-content/uploads/2025/03/Quick-Access-from-WooCommerce-orders_e8f820.png" alt="" width="980" height="673" /> 
✅ Optimize Subscription Management: Efficiently manage active subscriptions, renewal dates, and auto-renew statuses, ensuring smooth recurring revenue streams.
<img class="aligncenter size-full wp-image-18734004998279" src="https://woocommerce.com/wp-content/uploads/2025/03/WooCommerce-Subscriptions-Compatibility_853db9.png" alt="" width="980" height="642" /> 
✅ Streamline Customer Support: Access integrated customer support interactions via HelpScout and Intercom directly from your dashboard, providing quicker and more accurate responses.
<img class="aligncenter size-full wp-image-18734004998284" src="https://woocommerce.com/wp-content/uploads/2025/03/HelpScout-Intercom-Integration-2.png" alt="" width="980" height="686" />
<h3>Compatibility & Integrations:</h3>
🔹 Fully compatible with WooCommerce Subscriptions, WooCommerce API Manager, HelpScout, and Intercom. 
 🔹 Actively expanding integrations—suggest your preferred plugins on our<a href="https://zorem.canny.io/customer-info"> Feature Request Board</a>.

Customer Info

Introducing Customer Info, a robust and intuitive WooCommerce plugin designed to simplify customer management. Store owners can effortlessly access detailed customer data, orders, subscription statuses, and support interactions—all centralized in a single, user-friendly dashboard.

WhatsApp Chat vs Customer Info