<p><span style="font-weight: 400">Fast and effortless communication means that you are more accessible to your customers. Therefore, the WooCommerce WhatsApp Chat plugin will improve communication with customers by providing the choice to chat through WhatsApp.</span></p>
<p><span style="font-weight: 400">We all know that chatting via WhatsApp is the best way to handle the queries of your customers. They prefer easy ways of communication, like WhatsApp, rather than traditional means of communication, such as emails and phone calls.  </span></p>
<p><span style="font-weight: 400">Besides, this plugin is the best way for your support team to talk with your customers about handling their product- and brand-related queries. As a result, it will elevate your sales and increase your annual revenues.</span></p>
<p><span style="font-weight: 400">Other perks of WooCommerce WhatsApp chat include introducing your team & setting predefined messages for maximum engagement.</span></p>
<p><span style="font-weight: 400">The best thing about the WooCommerce WhatsApp plugin is that you can enable it as a floating button. It will appear wherever your customer navigates on your website. It allows you to customize it according to your brand colors.</span></p>
<p><span style="font-weight: 400">Finally, you can configure online messages to notify customers about your support team. You can let them know when your support member will get back to them with a reply.</span></p>
<p><span style="font-weight: 400">Install the WooCommerce Whatsapp Chat plugin now & create a personal relationship with your customer via WhatsApp.</span></p>
<div class="woo-sc-box normal">You can even integrate this plugin with the<a href="https://woocommerce.com/products/facebook-messenger-chatbot-for-woocommerce/"><b>Facebook Messenger Chatbot</b></a> plugin because they are perfectly compatible.</div>
<h2><strong>Features</strong></h2>
<ul>
<li><span style="font-weight: 400">Integrate WhatsApp Messenger for customer chats</span></li>
<li><span style="font-weight: 400">Establish an entire support team for WhatsApp</span></li>
<li><span style="font-weight: 400">Define staff availability for timely assistance</span></li>
<li><span style="font-weight: 400">Customise preset messages for efficiency</span></li>
<li><span style="font-weight: 400">Enable a floating WhatsApp chat button</span></li>
<li><span style="font-weight: 400">Display button on multiple store pages</span></li>
<li><span style="font-weight: 400">Provide online/offline status updates for staff</span></li>
<li><span style="font-weight: 400">Choose widget placement for optimal visibility</span></li>
<li>Ensure compatibility with<strong> <a style="font-family: var(--wccom-font-family-default);letter-spacing: -0.011em" href="https://www.fmeaddons.com/woocommerce-plugins-extensions/order-share-on-whatsapp-for-woocommerce">Order on WhatsApp Plugin</a></strong></li>
</ul>
<div class="woo-sc-box normal" style="background-color: #beecba">This Plugin is fully compatible with HPOS(High-Performance Order Storage) and Multisite.</div>
<h3><b>Allow Customers to Chat on your Online Store</b></h3>
<p><span style="font-weight: 400">By inserting a WhatsApp widget, you can allow customers to initiate a WhatsApp chat right on the store and ask anything about a product or service you offer. WooCommerce WhatsApp chat simplifies customer support as they get quick answers to their queries without filling out forms or sending emails.</span></p>
<p><img class="aligncenter wp-image-18734002720505 size-full" src="https://woocommerce.com/wp-content/uploads/2021/04/1-9.png" alt="Allow Customers to Chat on your Online Store" width="1155" height="718" /></p>
<h3><b>Add an unlimited number of members to support your team</b></h3>
<p><span style="font-weight: 400">The WhatsApp Chat plugin allows you to add unlimited members to your support team. As a result, it makes the chat active and responsive for your customers. </span></p>
<p><span style="font-weight: 400">You can provide the job title, phone number, and available members. It will inform your customers about the members and interact accordingly.  </span></p>
<p><img class="aligncenter wp-image-7915957 size-full" src="https://woocommerce.com/wp-content/uploads/2021/04/Add-unlimited-members-to-support-the-team.png" alt="Add an unlimited number of members to support your team" width="1182" height="431" /></p>
<h3><b>Customize messages for your customers</b></h3>
<p><span style="font-weight: 400">WooCommerce Whatsapp plugin allows you to customize the messages for your customers when they land first in the online chat.</span></p>
<p><span style="font-weight: 400">Sometimes, your customers feel hesitation. Therefore, they need a message to initiate the conversation.  </span></p>
<p><img class="aligncenter wp-image-7915963 size-full" src="https://woocommerce.com/wp-content/uploads/2021/04/Write-custom-messages-for-customers.png" alt="whatsapp chat woocommerce - Customize messages for your customers" width="1364" height="464" /></p>
<h3><b>Create messages about support staff</b></h3>
<p><span style="font-weight: 400">You can create an offline description of each team member when they are offline. You can convey your member’s exact return time with a shortcode.</span></p>
<p><img class="aligncenter wp-image-18734002720506 size-full" src="https://woocommerce.com/wp-content/uploads/2021/04/2-8.png" alt="Create messages about support staff" width="829" height="702" /></p>
<h3><b>Show WhatsApp Chat as a floating Button</b></h3>
<p><span style="font-weight: 400">You can show your WhatsApp chat anywhere on the website as a floating button. It allows you to show it on various pages of the website. For example, shop, single product, checkout, and my account pages. It will help your customer to notice it quickly. Besides, you can customize the following:</span></p>
<ol>
<li style="font-weight: 400"><span style="font-weight: 400">Responsive time text</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Description</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Widget text</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Widget label</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Widget background and color text</span></li>
</ol>
<p><img class="aligncenter wp-image-8596897 size-full" src="https://woocommerce.com/wp-content/uploads/2021/04/Add-floating-button-for-WhatsApp-chat-1.png" alt="Show WhatsApp Chat as a floating Button" width="936" height="1466" /></p>
<h3><b>Position your WhatsApp Chat widget Easily</b></h3>
<p><span style="font-weight: 400">You can place the widget button in the most prominent position on your product page. The available positions are:</span></p>
<ol>
<li style="font-weight: 400"><span style="font-weight: 400">Before Add to cart Quantity</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">After a single product summary</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">After Add to cart Quantity</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Before single product summary</span></li>
</ol>
<p><img class="aligncenter wp-image-18734002720509 size-full" src="https://woocommerce.com/wp-content/uploads/2021/04/2023-10-16_15-25-55.png" alt="Position your WhatsApp Chat widget Easily" width="886" height="492" /></p>
<h3><b>Manage Your Support Staff</b></h3>
<p><span style="font-weight: 400">WooCommerce Whatsapp plugin allows you to select or unselect the staff accounts from the support. You can add or remove the incoming or outgoing employees easily. Moreover, it also helps you sort the accounts.</span></p>
<p><img class="aligncenter wp-image-8596895 size-full" src="https://woocommerce.com/wp-content/uploads/2021/04/Manage-WhatsApp-Chat-Support-Staff-1.png" alt="Manage whatsapp chat support members" width="912" height="639" /></p>
<h3><strong>Benefits</strong></h3>
<ul>
<li>Create a free, easy, communication channel with customers</li>
<li>Create personal relationships with customers via WhatsApp</li>
<li>Learn more about customer needs</li>
<li>With permission, use contact numbers to market your new products</li>
<li>Improves support systems by providing rapid, efficient support</li>
<li>Improve the user experience of your online store</li>
<li>Allow customers to chat with any member of your support team on WhatsApp.</li>
</ul>
<h2>Compatibility</h2>
<p>Our plugins are designed to be highly versatile and also compatible with the most commonly used themes, browsers, builders, and mobile views. We understand the importance of flexibility and integration when it comes to enhancing your website’s functionality. Our plugins can effortlessly integrate with the following:</p>
<h3>Themes Compatibility</h3>
<ul>
<li>Store Front</li>
<li>Avada</li>
<li>Flatsome</li>
<li>Porto</li>
<li>Woodmart</li>
<li>WooCommerce default theme</li>
<li>Divi</li>
</ul>
<h3>Builders</h3>
<ul>
<li>Elementor</li>
<li>Bakery</li>
<li>Divi</li>
</ul>
<h3>Also Compatible with</h3>
<ul>
<li>Mobile Layouts</li>
</ul>
<h2><strong>Get Started</strong></h2>
<ul>
<li>Purchase the WhatsApp Chat for WooCommerce from WooCommerce.com</li>
<li>Download and install the extension</li>
<li>Activate the extension</li>
<li>Go to the WooCommerce > Settings > WhatsApp Chat tab to enable and configure settings</li>
<li><strong><a href="https://woocommerce.com/document/whatsapp-chat-for-woocommerce/">Read the full installation guide here</a></strong></li>
</ul>

WhatsApp Chat

<p>Enable WhatsApp Chat on your store and Facilitate your Customers to Interact Easily and Swiftly with your Support Team!</p>

<h2>Answers from your content</h2>
<p><strong>SensAI</strong> indexes your website content, product data, and categories.<br />
When visitors ask questions, <strong>SensAI</strong> identifies intent, retrieves relevant information, and replies with contextual, clickable recommendations.</p>
<div class="twocol-one">
<h2>Who it’s for</h2>
<ul class="wccom-tick-list-primary">
<li><strong data-start="263" data-end="288">WordPress sites</strong> that want smarter, AI-powered support and navigation</li>
<li>Stores with growing catalogs that need guided discovery</li>
<li>Membership and content-heavy sites</li>
<li>Teams reducing ticket volume without sacrificing quality</li>
</ul>
</div>
<div class="twocol-one last">
<h2>Built for WooCommerce</h2>
<ul class="wccom-tick-list-primary">
<li>Product‑aware answers (titles, features, categories, attributes)</li>
<li>Prices shown with your store’s currency format</li>
<li>Category‑first guidance for broad questions</li>
<li>Works with any theme and modern checkout flows</li>
</ul>
</div>
<div class="twocol-one">
<h2>Set up in minutes</h2>
<p><img class="alignnone size-full wp-image-18734006082352" src="https://woocommerce.com/wp-content/uploads/2025/12/setup-img.webp" alt="SensAI plugin setup is a breeze" width="600" height="260" /><br />
Install the plugin, add your OpenAI API key, build the content index, and customize your chat design. You’ll be live in just a few minutes.</p>
</div>
<div class="twocol-one last">
<h2>Designed for performance</h2>
<p><img class="alignnone size-full wp-image-18734006082376" src="https://woocommerce.com/wp-content/uploads/2025/12/sensai-perf-img.webp" alt="SensAI is lightweight and loads fast" width="600" height="260" /><br />
Fast, lightweight widget, real‑time indexing of new content, and response caching to keep costs low while maintaining snappy replies.</p>
</div>
<h2>Match it to your brand</h2>
<p>Make the chat feel native to your site with flexible design controls. Choose light or dark mode, customize main and link colors, and use one of three preset avatars or upload your own.<br />
Set the agent’s name and greeting, adjust bubble icon styles, and control visibility by enabling or disabling the chatbox, including the option to show it only to logged-in users.</p>
<p> </p>
<div class="twocol-one">
<h2>Chat history</h2>
<p><img class="alignnone size-full wp-image-18734006084914" src="https://woocommerce.com/wp-content/uploads/2025/12/sensai-chat-history_6c6260.webp" alt="SensAI chat history is optional and privacy‑aware" width="600" height="260" /><br />
Keep track of what visitors ask and use insights to improve your content over time.</p>
<p>Chat history is optional and privacy‑aware, you can also include an optional visitor form to collect name and email (skipped for logged-in users).</p>
</div>
<div class="twocol-one last">
<h2>Multi‑lingual by default</h2>
<p><img class="alignnone size-full wp-image-18734006081864" src="https://woocommerce.com/wp-content/uploads/2025/12/sensai-multilingual_183dc1.webp" alt="SensAI automatically detects the visitor’s language and replies in the same language" width="600" height="260" /><br />
No matter your website language, visitors get answers in their own language.</p>
<p>SensAI automatically detects the visitor’s language and replies in the same language, no translation plugins required.</p>
</div>
<h2>Secure and member‑aware</h2>
<p>Hide the chatbot for non‑logged‑in visitors if needed, and keep private or membership‑restricted content out of the AI by default. Official support for WooCommerce Memberships.</p>
<h2></h2>
<h2>Features at a glance</h2>
<div class="twocol-one">
<ul class="wccom-tick-list-primary">
<li>AI chat powered by OpenAI (GPT-3.5, GPT-4, GPT-4 Turbo)</li>
<li>Product-aware answers with category-first guidance</li>
<li>WooCommerce-correct pricing and currency formatting</li>
<li>Smart clarifying questions to recommend the right product</li>
<li>Multi-lingual with automatic language detection</li>
<li>Conversation memory (3/5/8 messages) and 1-hour session persistence</li>
<li>Real-time indexing of new and updated content</li>
<li>Configurable indexing (choose included/excluded post types)</li>
<li>Exclude content using the sensai-exclude CSS class</li>
</ul>
</div>
<div class="twocol-one last">
<ul class="wccom-tick-list-primary">
<li>Local greeting handling (no API usage)</li>
<li>Chat history with search, filtering, and CSV/JSON export</li>
<li>Optional visitor info form (name/email), skipped for logged-in users</li>
<li>Pre-flight OpenAI credit check before indexing</li>
<li>Design customization: colors, avatar, light/dark mode, icon styles</li>
<li>Show chat only to logged-in users mode</li>
<li>Membership integrations: WooCommerce Memberships, MemberPress</li>
<li>Developer-friendly filter hooks for custom restriction detection</li>
</ul>
</div>
<p> </p>
<p><strong>SensAI</strong> turns your existing content into a smart, always-on support assistant. It is fully private, fast, and built for WordPress.</p>

SensAI

<p><strong>Turn product questions into confident purchases.</strong> SensAI is an AI-powered support agent that learns from your WordPress content and WooCommerce store to give instant, accurate answers with contextual links 24/7.</p>

WhatsApp Chat vs SensAI