<h2>Highlights</h2>
<ul class="wccom-tick-list-secondary" style="line-height: 1.8em;color #ffffff;margin-bottom: 18px">
<li data-start="99" data-end="163">
<p data-start="101" data-end="163"><strong>Increases customer engagement through instant communication.</strong></p>
</li>
<li data-start="99" data-end="163">
<p data-start="101" data-end="163"><strong>Boosts conversions by answering pre-sale queries instantly.</strong></p>
</li>
<li data-start="99" data-end="163">
<p data-start="101" data-end="163"><strong>Shortens the buyer journey through instant ordering.</strong></p>
</li>
<li data-start="99" data-end="163">
<p data-start="101" data-end="163"><strong>Reduces cart abandonment with real-time support.</strong></p>
</li>
<li data-start="99" data-end="163"><strong>Captures leads directly via WhatsApp without forms.</strong></li>
</ul>
<h2>All-in-One WhatsApp solution: manage orders, support, and sales</h2>
<p>Did you know that orders placed through WhatsApp boast a conversion rate that is 5-10% higher than traditional methods? Customers increasingly prefer WhatsApp for communication, as it facilitates seamless interaction between merchants and clients. To enhance your conversion rates and provide customers with a convenient support channel, use: WhatsApp Order & Live Chat for WooCommerce extension.</p>
<p>This powerful tool enables you to feature an “Order on WhatsApp” button, complete with a dedicated WhatsApp cart and checkout process. Additionally, you can integrate a customizable WhatsApp chat widget directly on your website, allowing customers to engage with your store staff in real time and submit support requests effortlessly.</p>
<h2>Features</h2>
<ul>
<li><strong>Allow customers to place orders via WhatsApp</strong></li>
<li>Dedicated cart & checkout page for WhatsApp orders</li>
<li>Dedicated order log and order detail page for WhatsApp orders</li>
<li>Multiple order statuses for WhatsApp orders</li>
<li>Place WhatsApp cart & checkout using a shortcode</li>
<li>Show a customizable WhatsApp add to cart button on:
<ul>
<li>Product pages</li>
<li>Shop pages</li>
</ul>
</li>
<li>Add different button text for product & shop pages</li>
<li>Choose to:
<ul>
<li>Replace “add-to-cart” button with “Order on WhatsApp” button on product page</li>
<li>Replace “add-to-cart” button with “Order on WhatsApp” button on shop page</li>
</ul>
</li>
<li>Choose to hide price for WhatsApp order products</li>
<li>2 types of cart + checkout preview:
<ul>
<li>Inline</li>
<li>Popup</li>
</ul>
</li>
<li>Choose what fields to display on WhatsApp checkout</li>
<li>Allow customers to add coupons to WhatsApp checkout</li>
<li>Add reCaptcha to WhatsApp checkout</li>
<li>Choose to enable WhatsApp order functionality on mobile devices only</li>
<li>Customizable WhatsApp order message with additional variables for:
<ul>
<li>Product ID</li>
<li>Product name</li>
<li>Product price</li>
<li>Product quantity</li>
<li>Product link</li>
</ul>
</li>
<li>Show or hide WhatsApp order functionality for specific:
<ul>
<li>Products</li>
<li>Categories</li>
<li>User Roles</li>
</ul>
</li>
<li>Dedicated order log and order detail page for WhatsApp orders</li>
<li>Multiple order statuses for WhatsApp orders</li>
<li>Add separate WhatsApp numbers for support and orders</li>
<li><strong>Allow customers to contact support chat on WhatsApp</strong></li>
<li>Add single or multiple agents for WhatsApp support</li>
<li>Provide support by scheduling times and days for multiple agents</li>
<li>Customize WhatsApp chat widget by:
<ul>
<li>Adding widget header text</li>
<li>Changing widget header text color</li>
<li>Adding custom pre-added message</li>
<li>Adding a custom placeholder for send message field</li>
</ul>
</li>
<li>Place WhatsApp chat widget using a short code</li>
</ul>
<h2>Let customers place orders on WhatsApp</h2>
<p>WhatsApp is rapidly gaining traction among e-commerce businesses, making its integration essential for many organizations. E-commerce companies often encounter a challenge: customers prefer to place orders through WhatsApp, yet these transactions are not captured on their websites, complicating order management and tracking.</p>
<p>The WhatsApp Order and Live Chat extension effectively addresses these issues. With this innovative tool, customers can seamlessly place orders via WhatsApp, and these orders are automatically recorded in the merchant’s order log. This integration not only streamlines the ordering process but also enhances order tracking, ultimately improving operational efficiency and customer satisfaction.</p>
<p><img class="alignnone size-full wp-image-18734005395508" src="https://woocommerce.com/wp-content/uploads/2020/10/woocommerce-whatsapp-order-1.png" alt="" width="863" height="585" /></p>
<h2>Receive a detailed order receipt via WhatsApp</h2>
<p>Notify the admin in real-time when an order is placed using the WhatsApp order notification for WooCommerce extension. The order message is fully customizable, and merchants can include details like <em>product ID, product name, product price, product quantity, and product link</em>.</p>
<p><img class="alignnone size-full wp-image-18734005395472" src="https://woocommerce.com/wp-content/uploads/2020/10/woocommerce-whatsapp-order-2.png" alt="" width="863" height="582" /></p>
<h2>Keep a separate log for WhatsApp Orders</h2>
<p>This plugin enables you to efficiently manage logs of all orders generated through WhatsApp. Merchants can easily access order details and communicate with customers using the WhatsApp chat button located on the order detail page. Additionally, the plugin offers customizable order statuses, ensuring that customers are kept informed about the progress of their orders.</p>
<p><img class="alignnone size-full wp-image-18734005395611" src="https://woocommerce.com/wp-content/uploads/2020/10/woocommerce-whatsapp-rder-3.png" alt="" width="860" height="557" /></p>
<h2>Separate cart & checkout for WhatsApp orders</h2>
<p>This extension provides a specialized cart and checkout experience for orders placed via WhatsApp. Merchants have the flexibility to enable or disable specific checkout fields, allowing them to collect the necessary information as needed. Additionally, the WhatsApp checkout feature supports the use of coupons, enhancing the overall shopping experience for customers.</p>
<p><img class="alignnone size-full wp-image-18734005395794" src="https://woocommerce.com/wp-content/uploads/2020/10/woocommerce-whatsapp-order-4.png" alt="" width="980" height="1155" /></p>
<h2>Support variable products</h2>
<p>This extension fully supports variable products, and they can be ordered via WhatsApp as well.</p>
<p><img class="alignnone size-full wp-image-18734005395796" src="https://woocommerce.com/wp-content/uploads/2020/10/woocommerce-whatsapp-order-nitification-5.png" alt="" width="860" height="587" /></p>
<h2>Restrict WhatsApp ordering by product, categories, and user roles</h2>
<p>With the WhatsApp Order and Live Chat extension, merchants can offer WhatsApp order functionality to specific user roles, products, and categories. This makes it easier for merchants to restrict products and categories not suitable for WhatsApp ordering.</p>
<p><img class="alignnone size-full wp-image-18734005395913" src="https://woocommerce.com/wp-content/uploads/2020/10/woocommerce-order-notifications-6.png" alt="" width="980" height="345" /></p>
<h2>Allow customers to chat via WhatsApp</h2>
<p>You can enable or disable the WhatsApp chat option based on your preference. Once enabled, the WhatsApp icon will be displayed on your website or store, where the customer can send a direct message to your support member.</p>
<p><img class="alignnone size-full wp-image-18734005395951" src="https://woocommerce.com/wp-content/uploads/2020/10/woocommerce-whatsapp-chat-8.png" alt="" width="863" height="582" /></p>
<h2>Display a customizable WhatsApp chat widget</h2>
<p>Easily customize your WhatsApp chat widget by using the WooCommerce WhatsApp Order and Live Chat plugin. It allows you to customize the appearance of the widget to match your brand by setting its custom header text, background color, welcome messages, and placeholder text.</p>
<p><img class="alignnone size-full wp-image-18734005395930" src="https://woocommerce.com/wp-content/uploads/2020/10/woocommerce-whatsapp-chat-7.png" alt="" width="980" height="597" /></p>
<h2>Add and schedule multiple support agents to help your customer</h2>
<p>WhatsApp Order and Live Chat for WooCommerce allows you to schedule multiple support agents, making your chat process smooth and efficient. You can define specific availability times and days for each agent, ensuring they are available to assist customers and provide support, which enhances your overall shopping experience. Additionally, you can easily add or remove agent data as needed.</p>
<p><img class="alignnone size-full wp-image-18734005395956" src="https://woocommerce.com/wp-content/uploads/2020/10/woocommerce-whatsapp-chat-10.png" alt="" width="869" height="518" /></p>

WhatsApp Order and Live Chat

<p>The all-in-one WhatsApp solution for WooCommerce — receive orders and manage customer support directly via WhatsApp seamlessly.</p>

<ul class="wccom-tick-list-primary">
<li style="font-weight: 400"><strong>Add a referral program to your WooCommerce store with the Coupon Referral Program extension</strong></li>
<li style="font-weight: 400"><strong>Use referral marketing to increase customer acquisition, engagement, and revenues</strong></li>
<li style="font-weight: 400"><strong>Offer customers rewards for sharing coupons and links</strong></li>
<li style="font-weight: 400"><strong>Offer IP restrictions for admins to prevent fraudulent activities while signing up or registering. </strong></li>
<li style="font-weight: 400"><strong>Customize your referral program with multiple options and features</strong></li>
</ul>
<h2>Features</h2>
<h3>1. <b>Refer & Remind via SMS<br />
</b></h3>
<p><span style="font-weight: 400">Allow your customers to share their coupons via messages with their friends and family. While the admins can utilise this functionality to send the customers reminder messages.</span></p>
<h3><b>2. Rest API To Access Referral Data</b></h3>
<p><span style="font-weight: 400">Admins can access this feature of the ultimate referral plugin, to </span><span style="font-weight: 400">use the REST API, which allows external apps to retrieve all of the referral data from the site.</span></p>
<h3><b>3. Provide Sign-Up & Referral Coupon</b></h3>
<p><span style="font-weight: 400">Offer sign-up discounts to all new users or exclusively to referred users. Set criteria for earning these discounts: referrers earn coupons only if their friends sign up. Reward referrers with ongoing discounts until their referrals reach a set number of orders. Turn referrers into repeat customers with continuous incentives.</span></p>
<h3><b>4. Tracking</b></h3>
<p><span style="font-weight: 400">Customers can track their rewards, points, or coupons on their user dashboards using the coupon referral plugin.</span><span style="font-weight: 400"> Admins can track customer referral programs through reports generated via the Admin panel. He can export and download program data in CSV files. The admins can also track the existing emails, and match them with new ones to avoid fraudulent activities. </span></p>
<h3><b>5. Coupon Reporting</b></h3>
<p><span style="font-weight: 400">It can be performed from the admin and customer end to acquire coupon information. Coupon Reporting makes it easy to analyze coupon utilization and its effectiveness for users. Businesses can further use this report to strategize their promotional strategies.</span></p>
<h3><b>6. Create Restriction on Coupon Usage</b></h3>
<p><span style="font-weight: 400">Individual use of discount coupons can be initiated which means the same coupon can’t be used in conjunction with other coupons. Moreover, the number of times the same coupon can be used can also be fixed.</span></p>
<h3>7. <b>Compatibility With Twilio Integration</b></h3>
<p><span style="font-weight: 400">The compatibility with Twilio Integration allows customers to share their coupon codes via text messages with friends and family. Simultaneously, the admins can utilize this compatibility to send reminder messages to customers</span></p>
<h3>8. <b>Compatibility With Zoho CRM</b></h3>
<p><span style="font-weight: 400">The WooCommerce referral program is compatible with  </span><a href="https://woocommerce.com/products/crm-integration-for-zoho/"><span style="font-weight: 400">Zoho CRM Integration</span></a><span style="font-weight: 400">, allowing admins to map details related to the coupons. This functionality works against two fields: user and order. The parameters covered under this compatibility are referred user and order (to determine whether the user and the order is referred or not).</span></p>
<h3>9. <b>Compatibility With Salesforce Integration For WooCommerce</b></h3>
<p><span style="font-weight: 400">The WooCommerce referral program is compatible with the</span><a href="https://woocommerce.com/products/integration-with-salesforce-for-woocommerce/"><span style="font-weight: 400"> Salesforce Integration for WooCommerce</span></a><span style="font-weight: 400">, allowing admins to map details related to the coupons. This functionality works against two fields: user and order. The parameters covered under this compatibility are referred to as the user (to determine whether the user is referred or not).</span></p>
<h3><b>10. Compatibility With Points And Rewards</b></h3>
<p><span style="font-weight: 400">The Coupon Referral Program is now compatible with WooCommerce Points and Rewards. Admin can reward their customers with points on referral signups and purchases if they don’t wish to provide coupons. It provides the reward points set by the WooCommerce store owner on referral sign-ups and purchases.</span></p>
<p><span style="font-weight: 400">Note: Admin needs to enable only one option (Let’s say Points and Rewards at a time). They can’t use coupons and points at the same time to reward their customers. Along with this, they should have WooCommerce Points and Rewards plugin in their store, if they wish to use this feature.</span></p>
<h3><strong>11.</strong> <b>Compatibility With WooCommerce Subscription</b></h3>
<p><span style="font-weight: 400">On the increasing demand of users, the Coupon Referral Program now provides compatibility with WooCommerce Subscription. Now, customers can avail of the coupons they endure in their account (earned by referring) for the renewal of their subscription orders. Admin can select whether they want to allow customers to apply single or all coupon codes for the renewal of their subscription. This compatibility update can be leveraged only if marketers enable the WooCommerce Subscription option from the settings.</span></p>
<h3><strong>12. Customization For Coupons</strong></h3>
<p><span style="font-weight: 400">Extensive customization options to customize referral coupons include graphic elements, text in pop-up windows, placement of coupons and links in various store locations, coupon types, discount amounts, expiration dates, and the number of coupons. Admins can exclude products from promotions and set minimum and maximum coupon values.</span></p>
<h3><strong>13. Shareable Coupon Codes</strong></h3>
<p><span style="font-weight: 400">Admins can create referral codes and links using the affiliate coupon plugin, that customers can share easily. Customers can share codes via emails, text messages, and social media.</span></p>
<h3><strong>14. Effortless Communication</strong></h3>
<p><span style="font-weight: 400">Admins can email customers to promote their programs and remind them to use WooCommerce referral coupons.</span></p>
<h3>15. <b>Apply & Avail Freebie</b></h3>
<p><span style="font-weight: 400">The admins can provide the customers with a “free product” to reward their customers and encourage them to continue purchases with them.</span></p>
<h2>Benefits</h2>
<p><strong>1. Engage customers</strong></p>
<p>Allow your customers to become part of your success by rewarding them for promoting your store. As they enjoy their rewards, their loyalty to your store and products will increase.</p>
<h3><strong>2. Increase revenue</strong></h3>
<h3><span style="font-weight: 400">Loyal customers lead to customer retention, enthusiasm, and sales growth. </span><span style="font-weight: 400">It also builds a strong customer base.</span></h3>
<h3><strong>3. Brand growth</strong></h3>
<h3><span style="font-weight: 400">Customer-driven promotion increases brand awareness.</span><span style="font-weight: 400"> It provides the ability to share the referral link on Facebook, Twitter, and Email.</span></h3>
<h3><strong>4. Improves Customers’ Journey</strong></h3>
<p><span style="font-weight: 400">Improving customers’ journey and their lifetime value means enhancing every interaction a customer has with your brand to ensure a positive, seamless experience that encourages long-term loyalty. The referral plugin plays a crucial role in this by turning satisfied customers into brand advocates</span><span style="font-weight: 400">.</span></p>
<h3><strong>5. Helps With Brand Awareness</strong></h3>
<h3><span style="font-weight: 400">The referral plugin for WooCommerce significantly contributes to this by leveraging the trust and networks of existing customers. When satisfied customers share your brand with their friends and family, it introduces your products or services to a wider audience organically.</span></h3>
<h3>Support</h3>
<p>Visit <a href="https://woocommerce.com/document/coupon-referral-program/" target="_blank" rel="noopener">Coupon Referral Program Documentation</a> to learn more. If you need support or have questions <a href="https://woocommerce.com/my-account/create-a-ticket/" target="_blank" rel="noopener">contact us</a>.</p>

Coupon Referral Program

<p><strong>Attract and reward customers with a Coupon Referral Program.</strong></p>

WhatsApp Order and Live Chat vs Coupon Referral Program