<h2 style="color: #f5247d">Help your customers quicker, using WooCommerce and Freshdesk.</h2>
Using Freshdesk Integration for WooCommerce, connect your WooCommerce-powered online store to your Freshdesk help desk account, helping your customers to request assistance with orders and to receive their answers as quickly as possible.
<figure id="attachment_395307" aria-describedby="caption-attachment-395307" style="width: 620px" class="wp-caption alignnone"><a href="https://woocommerce.com/wp-content/uploads/2014/05/wc-freshdesk-my-tickets.png"><img class="size-medium wp-image-395307" src="https://woocommerce.com/wp-content/uploads/2014/05/wc-freshdesk-my-tickets-620x252.png" alt="View a list of active Freshdesk tickets within WooCommerce" width="620" height="252" /></a><figcaption id="caption-attachment-395307" class="wp-caption-text">View a list of active Freshdesk tickets within WooCommerce</figcaption></figure>
<h3>Key Features: Customer</h3>
<ul>
<li>Quickly create a new ticket related to an order</li>
<li>View a list of active tickets, directly on your “My Account” screen</li>
</ul>
<figure id="attachment_395308" aria-describedby="caption-attachment-395308" style="width: 620px" class="wp-caption alignnone"><a href="https://woocommerce.com/wp-content/uploads/2014/05/wc-freshdesk-product-metabox.png"><img class="size-medium wp-image-395308" src="https://woocommerce.com/wp-content/uploads/2014/05/wc-freshdesk-product-metabox-620x231.png" alt="Create forum and solution centre categories for each of your WooCommerce products" width="620" height="231" /></a><figcaption id="caption-attachment-395308" class="wp-caption-text">Create forum and solution centre categories for each of your WooCommerce products</figcaption></figure>
<h3>Key Features: Store Owner</h3>
<ul>
<li>Create a new ticket when viewing an order in the WordPress admin</li>
<li>Create a new ticket from a blog post comment, directly from the WordPress admin</li>
<li>Connect, and synchronise, a product with a forum category and solution category within your Freshdesk helpdesk</li>
</ul>
<h3>A full Freshdesk solution</h3>
Freshdesk contains many moving parts including a ticketing system, discussion forum and solutions centre (knowledgebase). Freshdesk Integration for WooCommerce integrates seamlessly with each section of Freshdesk, ensuring the seamless creation of forum and solution centre categories, as well as helping your customers to create tickets without having to leave your store.
Made and supported by the team at: 
<img src="https://static.kestrelwp.com/kestrel-logo.png?s=64de46387b025c9ae94e229e421c4f5ac233fd66" alt="Kestrel logo" width="200" height="45" />

Freshdesk Integration

Connect WooCommerce with Freshdesk to give customers fast, seamless support. Shoppers can open and track tickets from their account page, while you manage requests right inside WordPress.

<h2>Recently Purchased Products for WooCommerce — Simplify Repeat Orders & Boost Sales</h2>
Enhance your WooCommerce store with the Recently Purchased Products plugin by adding a customizable “Bulk Order” or “Reorder” tab to your customers’ My Account page. This powerful feature allows customers to view, search, filter, and reorder previously purchased WooCommerce products quickly — improving customer satisfaction, retention, and repeat sales. Easily customize the tab label to match your store branding and UX goals.
<a href="https://woocommerce.com/wp-content/uploads/2025/08/My-account-–-WordPress-Dev-08-19-2025_05_36_AM.png"> 
<img class="alignnone wp-image-18734005638396 size-medium" src="https://woocommerce.com/wp-content/uploads/2025/08/My-account-–-WordPress-Dev-08-19-2025_05_36_AM.png?w=896" alt="WooCommerce Recently Purchased Products plugin" width="896" height="672" /> 
</a>
<h3>Key Features:</h3>
<ul>
<li>Customizable “Ordered Products” Tab — Add a dedicated tab for repeat purchases and bulk orders accessible from My Account, fully customizable with your store branding.</li>
<li>Complete Order History Overview — Display all previously purchased products in WooCommerce with images, names, prices, quantities, and last order date.</li>
<li>Powerful Search by SKU or Product Name — Quickly locate specific WooCommerce products using a real-time search bar.</li>
<li>Smart Date Range Filters — Narrow down past purchases with custom date filters for faster reordering.</li>
<li>Full Support for Variable Products — Display detailed product variations, attributes, and custom meta fields for accurate reorders.</li>
<li>Bulk Reorder with Custom Quantities — Customers can select multiple items, set new quantities, and add all to cart with one click.</li>
<li>Clean, User-Friendly Interface — Modern, responsive design optimized for desktops, tablets, and smartphones.</li>
<li>Lightweight & Fully Compatible — Works smoothly with the latest WordPress and WooCommerce versions without affecting store speed.</li>
</ul>
<a href="https://woocommerce.com/wp-content/uploads/2025/08/Search-by-sku-product-name.png"> 
<img class="alignnone wp-image-18734005638406 size-medium" src="https://woocommerce.com/wp-content/uploads/2025/08/Search-by-sku-product-name.png?w=896" alt="Search WooCommerce products by SKU or name" width="896" height="797" /> 
</a>
<h3>Benefits for Your Store:</h3>
<ul>
<li>Streamlines the WooCommerce reorder process for repeat customers, boosting loyalty and retention.</li>
<li>Reduces friction and saves time, encouraging frequent purchases and increasing WooCommerce sales.</li>
<li>Ideal for B2B, wholesale, subscription-based stores, or any WooCommerce store focused on customer retention.</li>
</ul>
Install Recently Purchased Products today to give customers a fast, intuitive way to reorder their favorite products — improving engagement, loyalty, and revenue globally.
<h2>Backend Settings & Admin Options</h2>
Access Extension Settings:
<ul>
<li>Navigate to WooCommerce > Ordered Products in the WordPress admin sidebar.</li>
<li>Enable/Disable Feature — Activate or deactivate the Recently Purchased Products feature.</li>
<li>User Role Access Control — Assign access to roles like Administrator, Customer, or Shop Manager.</li>
<li>Custom Tab & Labels — Edit tab names, button texts, and messages to match your WooCommerce store’s branding.</li>
<li>Product Table Display — Show ordered products with pagination, search, and column customization.</li>
<li>Quick Add to Cart — Enable bulk add-to-cart functionality for multiple WooCommerce products.</li>
</ul>
<a href="https://woocommerce.com/wp-content/uploads/2025/09/Ordered-Products-Settings-‹-WooCommerce-—-settings.webp"> 
<img class="alignnone wp-image-18734005775513 size-medium" src="https://woocommerce.com/wp-content/uploads/2025/09/Ordered-Products-Settings-‹-WooCommerce-—-settings.webp?w=896" alt="WooCommerce Recently Purchased Products backend settings" width="896" height="1084" /> 
</a>

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Recently Purchased Products

Enhance your WooCommerce store with the Recently Purchased Products plugin. Allow customers to quickly view, search, and reorder their past purchases from a customizable My Account tab. Perfect for boosting repeat sales, customer retention, and B2B orders, while providing a seamless, mobile-friendly shopping experience.

Freshdesk Integration vs Recently Purchased Products