<h2 style="color: #f5247d">Help your customers quicker, using WooCommerce and Freshdesk.</h2>
<p>Using Freshdesk Integration for WooCommerce, connect your WooCommerce-powered online store to your Freshdesk help desk account, helping your customers to request assistance with orders and to receive their answers as quickly as possible.</p>
<figure id="attachment_395307" aria-describedby="caption-attachment-395307" style="width: 620px" class="wp-caption alignnone"><a href="https://woocommerce.com/wp-content/uploads/2014/05/wc-freshdesk-my-tickets.png"><img class="size-medium wp-image-395307" src="https://woocommerce.com/wp-content/uploads/2014/05/wc-freshdesk-my-tickets-620x252.png" alt="View a list of active Freshdesk tickets within WooCommerce" width="620" height="252" /></a><figcaption id="caption-attachment-395307" class="wp-caption-text">View a list of active Freshdesk tickets within WooCommerce</figcaption></figure>
<h3>Key Features: Customer</h3>
<ul>
<li>Quickly create a new ticket related to an order</li>
<li>View a list of active tickets, directly on your “My Account” screen</li>
</ul>
<figure id="attachment_395308" aria-describedby="caption-attachment-395308" style="width: 620px" class="wp-caption alignnone"><a href="https://woocommerce.com/wp-content/uploads/2014/05/wc-freshdesk-product-metabox.png"><img class="size-medium wp-image-395308" src="https://woocommerce.com/wp-content/uploads/2014/05/wc-freshdesk-product-metabox-620x231.png" alt="Create forum and solution centre categories for each of your WooCommerce products" width="620" height="231" /></a><figcaption id="caption-attachment-395308" class="wp-caption-text">Create forum and solution centre categories for each of your WooCommerce products</figcaption></figure>
<h3>Key Features: Store Owner</h3>
<ul>
<li>Create a new ticket when viewing an order in the WordPress admin</li>
<li>Create a new ticket from a blog post comment, directly from the WordPress admin</li>
<li>Connect, and synchronise, a product with a forum category and solution category within your Freshdesk helpdesk</li>
</ul>
<h3>A full Freshdesk solution</h3>
<p>Freshdesk contains many moving parts including a ticketing system, discussion forum and solutions centre (knowledgebase). Freshdesk Integration for WooCommerce integrates seamlessly with each section of Freshdesk, ensuring the seamless creation of forum and solution centre categories, as well as helping your customers to create tickets without having to leave your store.</p>
<p>Made and supported by the team at:<br />
<img src="https://static.kestrelwp.com/kestrel-logo.png?s=64de46387b025c9ae94e229e421c4f5ac233fd66" alt="Kestrel logo" width="200" height="45" /></p>

Freshdesk Integration

<p>Connect WooCommerce with Freshdesk to give customers fast, seamless support. Shoppers can open and track tickets from their account page, while you manage requests right inside WordPress.</p>

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<h2>Improve your conversion rate with Shipping Countdown</h2>
<p>Add urgency to your customers purchasing decisions with the Shipping Countdown extension for WooCommerce. Displays a countdown on product pages so customers know when they need to order a product by to receive it or have it shipped on a specific date. e.g. “Order within 27 minutes for delivery tomorrow”.</p>
<p>You can configure cut off times and shipping days for each day of the week, set disabled dates for holidays and set custom messaging.</p>
<p>Shipping Countdown includes various settings to configure the display of the countdown and it can be set to appear for a products that are assigned specific shipping classes or stock statuses.</p>
<p>Read on to find out why you should use Shipping Countdown and the great features included.</p>
</div>
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<p><a href="https://woocommerce.com/wp-content/uploads/2023/02/shipping-countdown-product-page.jpg"><img src="https://woocommerce.com/wp-content/uploads/2023/02/shipping-countdown-product-page.jpg" /></a></p>
<div class="woo-sc-box info">
<p><strong>Martin, an ecommerce store owner said:</strong></p>
<p><i>“Using Shipping Countdown on our store lets our customers know exactly when they can expect a product to be delivered, it has reduced questions to our customer support team and creates urgency to order a product.”</i></p>
</div>
</div>
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<h2>Features</h2>
<ul class="wccom-tick-list-secondary" style="line-height: 1.8em;margin-bottom: 18px">
<li><strong>Informs customers of expected delivery/shipping date</strong></li>
<li><strong>Motivates customers to place an order immediately</strong></li>
<li><strong>Reduces “when will I get my order?” customer queries</strong></li>
<li><strong>Creates urgency to place an order immediately</strong></li>
<li><strong>Customizable display settings include colors and fonts, or you can change styles with custom CSS</strong></li>
<li><strong>Display shipping countdown based on product shipping classes, including when no shipping class</strong></li>
<li><strong>Display shipping countdown based on product stock status</strong></li>
<li><strong>Set cut off and shipping days for each day of the week</strong></li>
<li><strong>Shows days, hours, minutes and seconds to cut off time, including option to disable seconds</strong></li>
<li>Set a date/time offset, useful if your visitors are from different time zones</li>
<li>Set different messaging for each shipping class/stock status</li>
<li>Set fallback messaging used when shipping countdown has expired</li>
<li>Disable the shipping countdown on specific dates e.g. holidays</li>
<li>Block and shortcode included to display the shipping countdown in any position on your product page</li>
<li>Set a custom date format for dates shown in the shipping countdown</li>
<li>Hide the countdown if customer has more than 1 product in cart</li>
<li>Various CSS classes for custom styling of the countdown</li>
<li>Works with most WooCommerce product types</li>
<li>Compatible with WooCommerce Subscriptions</li>
</ul>
<p><a class="wccom-button is-primary" style="font-weight: 400;text-decoration: none;width: 130px" href="https://woocommerce.com/?add-to-cart=18734001523454" target="_blank" rel="noopener"><span class="wccom-button__text">Buy now</span></a></p>
<div class="woo-sc-box alert">
<p><strong>This extension does not support the ability to set different shipping countdowns dependent on warehouse location.</strong> If you ship from multiple warehouses in different countries and require a unique shipping countdown for each, consider using an alternative extension.</p>
</div>
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<h2>Highlights</h2>
<p>Get these great features for your store.</p>
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<h3>Product page</h3>
<p>The shipping countdown is displayed on the product page, creating urgency for the customer to order if they wish to receive it/have it shipped on a specific date.</p>
<p><a href="https://woocommerce.com/wp-content/uploads/2023/02/shipping-countdown-product-page.jpg"><img src="https://woocommerce.com/wp-content/uploads/2023/02/shipping-countdown-product-page.jpg" /></a></p>
</div>
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<h3>Display settings</h3>
<p>Includes lots of display settings allowing you to display the shipping countdown as you wish, for more control you can disable the styling and use custom CSS.</p>
<p><a href="https://woocommerce.com/wp-content/uploads/2023/02/countdown-display.jpg"><img src="https://woocommerce.com/wp-content/uploads/2023/02/countdown-display.jpg" /></a></p>
</div>
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<h3>Shipping class/stock status settings</h3>
<p>Configure the shipping countdown to display for products which have a specific shipping classes/stock statuses and set cut off times, shipping days and disabled dates.</p>
<p><a href="https://woocommerce.com/wp-content/uploads/2023/02/shipping-status-settings.jpg"><img src="https://woocommerce.com/wp-content/uploads/2023/02/shipping-status-settings.jpg" /></a></p>
</div>
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<h3>Block and shortcode</h3>
<p>The shipping countdown is displayed automatically, but if you wish you can use the included block or shortcode to position it within your product page template.</p>
<p><a href="https://woocommerce.com/wp-content/uploads/2023/02/shipping-countdown-block.jpg"><img src="https://woocommerce.com/wp-content/uploads/2023/02/shipping-countdown-block.jpg" /></a></p>
</div>
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<h2>Screenshots</h2>
<p>See the extension in action…</p>
<p class="jetpack-slideshow-noscript robots-nocontent">This slideshow requires JavaScript.</p><div id="gallery-0-4-slideshow" class="jetpack-slideshow-window jetpack-slideshow jetpack-slideshow-black" data-trans="fade" data-autostart="1" data-gallery="[{"src":"https:\/\/woocommerce.com\/wp-content\/uploads\/2023\/02\/shipping-countdown-product-page.jpg","id":"18734001530853","title":"shipping-countdown-product-page","alt":"","caption":"","itemprop":"image"},{"src":"https:\/\/woocommerce.com\/wp-content\/uploads\/2023\/02\/countdown-display.jpg","id":"18734003152296","title":"countdown-display","alt":"","caption":"","itemprop":"image"},{"src":"https:\/\/woocommerce.com\/wp-content\/uploads\/2023\/02\/shipping-status-settings.jpg","id":"18734003748325","title":"shipping-status-settings","alt":"","caption":"","itemprop":"image"},{"src":"https:\/\/woocommerce.com\/wp-content\/uploads\/2023\/02\/shipping-countdown-block.jpg","id":"18734001530902","title":"shipping-countdown-block","alt":"","caption":"","itemprop":"image"}]"></div>
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<h2>Example usage</h2>
<p>Clive manages a WooCommerce store selling party equipment, generally his customers leave ordering until near the party date and they often want to know exactly when a product will arrive. Each product displays the time the customer must order by to receive their party equipment by a specific date. This results in less questions sent to his customer service team and customers know exactly when to expect their products to be delivered.</p>
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<h2>More information</h2>
<ul>
<li><a href="https://woocommerce.com/document/shipping-countdown/">Read documentation</a> for an overview of the settings, options, frequently asked questions and more</li>
<li><a href="https://woocommerce.com/contact-us/">Contact us</a> if you have any questions and we’ll be happy to help</li>
</ul>
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<p><a class="wccom-button is-primary" style="font-weight: 400;text-decoration: none;width: 130px" href="https://woocommerce.com/?add-to-cart=18734001523454"><span class="wccom-button__text">Buy now</span></a></p>

Shipping Countdown

<p>Show shoppers exactly how long they have to order for same-day dispatch or next-day delivery, creating urgency and setting clear expectations.</p>

Freshdesk Integration vs Shipping Countdown