<p><img class="aligncenter size-full wp-image-18734005868714" src="https://woocommerce.com/wp-content/uploads/2018/10/top-quality-store-program.gif" alt="An animation of the “Top Quality Store on Google” badge on desktop." width="980" height="490" /></p>
<h2>Integrate with Google’s Store Quality Program and Display the Top Quality Store Badge in your WooCommerce store</h2>
<ul>
<li>This extension integrates the <strong data-start="7805" data-end="7832">Google Customer Reviews</strong> opt‑in and website badge on WooCommerce. When customers opt in, Google emails a brief survey after delivery; their responses feed your <strong data-start="7968" data-end="7984">Store rating</strong>, which can appear on Search & Shopping and help drive qualified traffic. Store ratings are also an input to Google’s <strong data-start="8102" data-end="8119">Store Quality</strong> program, which may unlock the <strong data-start="8150" data-end="8171">Top Quality Store</strong> badge for merchants that consistently deliver exceptional experiences.</li>
<li>The <strong>Google Customer Reviews</strong> badge is a useful tool for letting your users know what others think of their experiences on your site. By adding the badge to your website, you can lead to higher levels of engagement and bringing in more qualified shoppers to your site.</li>
<li>Google will display your <strong>Seller Rating</strong> in search and shopping ads.</li>
<li>Save time! <strong>No coding required</strong> to integrate your WooCommerce store with Google Merchant Center Customer Reviews.</li>
<li>Easy setup! Enter your <strong>Google Merchant ID</strong> and begin displaying the <strong>Google Reviews Badge</strong> on your site, and the <strong>Opt-In Survey pop-up</strong> on the Thank You page (immediately after checkout), and start collecting valuable reviews. Get a free Google Merchant ID <a href="https://www.google.com/retail/solutions/merchant-center/" target="_blank" rel="noopener">here</a>.</li>
</ul>
<h2>How does the Google Customer Reviews Program generate reviews?</h2>
<h3>Step 1: Customer Reviews Opt-In Survey Pop-up</h3>
<p>Your shoppers will see this Customer Reviews Opt-In Window <strong>immediately after Checkout</strong>. In this pop-up Google asks for permission to send a one-minute survey to collect feedback on the shopping experience.</p>
<figure id="attachment_3385545" aria-describedby="caption-attachment-3385545" style="width: 712px" class="wp-caption aligncenter"><a href="https://woocommerce.com/wp-content/uploads/2018/08/woocommerce-google-merchant-center-screenshot-survey-request1.jpg"><img class="wp-image-3385545" src="https://woocommerce.com/wp-content/uploads/2018/08/woocommerce-google-merchant-center-screenshot-survey-request1.jpg" alt="Google Customer Reviews Optin Window" width="712" height="406" /></a><figcaption id="caption-attachment-3385545" class="wp-caption-text">Your shoppers will see this Customer Reviews Opt-In Window immediately after Checkout.</figcaption></figure>
<p>Once your customers agree by clicking “Yes” they will see a confirmation of their opting in.</p>
<figure id="attachment_3384631" aria-describedby="caption-attachment-3384631" style="width: 714px" class="wp-caption aligncenter"><a href="https://woocommerce.com/wp-content/uploads/2018/08/woocommerce-google-merchant-center-screenshot-confirmation-survey-request.jpg"><img class="wp-image-3384631" src="https://woocommerce.com/wp-content/uploads/2018/08/woocommerce-google-merchant-center-screenshot-confirmation-survey-request.jpg" alt="Opt-In Survey Confirmation" width="714" height="407" /></a><figcaption id="caption-attachment-3384631" class="wp-caption-text">Customer Reviews Opt-In Survey Confirmation</figcaption></figure>
<h3>Step 2: Your customers will then receive an email from the Google Customer Reviews Program</h3>
<p>This email will ask your customer to review their shopping experience.</p>
<figure id="attachment_18734001387182" aria-describedby="caption-attachment-18734001387182" style="width: 826px" class="wp-caption aligncenter"><img class="size-full wp-image-18734001387182" src="https://woocommerce.com/wp-content/uploads/2018/10/google-customer-reviews-review-request.png" alt="Email from Google Customer Reviews Program asking for review of shopping experience." width="826" height="530" /><figcaption id="caption-attachment-18734001387182" class="wp-caption-text">Google Customer Reviews Program will send an email to your customers asking them to review their shopping experience.</figcaption></figure>
<h3>Step 3: Customers will be able to rate their experience and leave a review</h3>
<figure id="attachment_18734001387223" aria-describedby="caption-attachment-18734001387223" style="width: 765px" class="wp-caption aligncenter"><img class="size-full wp-image-18734001387223" src="https://woocommerce.com/wp-content/uploads/2018/10/google-customer-reviews-leaving-five-star-review.png" alt="Google Customer Reviews program allows users to leave a review about their shopping experience. " width="765" height="577" /><figcaption id="caption-attachment-18734001387223" class="wp-caption-text">Your customers will be able to rate their experience and write a review.</figcaption></figure>
<figure id="attachment_18734001387233" aria-describedby="caption-attachment-18734001387233" style="width: 770px" class="wp-caption aligncenter"><img class="size-full wp-image-18734001387233" src="https://woocommerce.com/wp-content/uploads/2018/10/google-customer-reviews-review-confirmation-page.png" alt="Google Customer Reviews program review confirmation page." width="770" height="439" /><figcaption id="caption-attachment-18734001387233" class="wp-caption-text">Once your customer leaves a review, they will see a confirmation page and the process will be complete.</figcaption></figure>
<h2>How to Display your Google Store Quality Widget and Seller Rating on your site</h2>
<h3>Google Store Quality Widget (formerly Customer Reviews Ratings Badge) – DESKTOP</h3>
<figure id="attachment_18734005868740" aria-describedby="caption-attachment-18734005868740" style="width: 980px" class="wp-caption aligncenter"><img class="size-large wp-image-18734005868740" src="https://woocommerce.com/wp-content/uploads/2018/10/top-quality-store-badge-2.jpg?w=980" alt="The "Top Quality Store" badge, which displays on your listings, improves customer confidence in buying products from your business" width="980" height="499" /><figcaption id="caption-attachment-18734005868740" class="wp-caption-text">The “Top Quality Store” badge, which displays on your listings, improves customer confidence in buying products from your business</figcaption></figure>
<p><img class="aligncenter size-full wp-image-18734005868739" src="https://woocommerce.com/wp-content/uploads/2018/10/top-quality-store-badge-1.jpg" alt="The Top Quality Store Widget shows your seller rating and it is linked to a Google page where all the reviews are displayed." width="980" height="496" /></p>
<h3>Google Store Quality Widget (formerly Customer Reviews Ratings Badge) – MOBILE</h3>
<figure id="attachment_18734005868810" aria-describedby="caption-attachment-18734005868810" style="width: 450px" class="wp-caption aligncenter"><img class="wp-image-18734005868810 " src="https://woocommerce.com/wp-content/uploads/2018/10/top-quality-store-badge-mobile-1.jpg?w=714" alt="Top Quality Store Badge Mobile" width="450" height="818" /><figcaption id="caption-attachment-18734005868810" class="wp-caption-text">Top Quality Store Badge on Mobile</figcaption></figure>
<h3>Clicking on the Top Quality Store Widget will open the “Store Quality” page by Google</h3>
<figure id="attachment_18734005868832" aria-describedby="caption-attachment-18734005868832" style="width: 750px" class="wp-caption aligncenter"><img class="size-medium wp-image-18734005868832" src="https://woocommerce.com/wp-content/uploads/2018/10/top-quality-store-page-1.jpg?w=750" alt="Top Quality Store Google Page" width="750" height="692" /><figcaption id="caption-attachment-18734005868832" class="wp-caption-text">Clicking on “More about this store”</figcaption></figure>
<hr />
<h2>Actual customer website using this extension:</h2>
<ul>
<li style="list-style-type: none">
<ul>
<li><a href="https://worldofhoney.com/" target="_blank" rel="noopener">World of Honey</a> <strong>Top Quality Store</strong> – USA, <a href="https://www.google.com/storepages?q=worldofhoney.com&c=US&v=19" target="_blank" rel="noopener">Customer Reviews</a></li>
</ul>
</li>
</ul>
<hr />
<h2>Other ways to Display a Google Customer Reviews Badge on your Website</h2>
<h3>Add Badge Anywhere Via Shortcodes, Widgets or Menus</h3>
<figure id="attachment_5687002" aria-describedby="caption-attachment-5687002" style="width: 295px" class="wp-caption aligncenter"><img class="size-medium wp-image-5687002" src="https://woocommerce.com/wp-content/uploads/2018/10/google-merchant-center-badge-shortcode.jpg?w=295" alt="google merchant center badge shortcode" width="295" height="407" /><figcaption id="caption-attachment-5687002" class="wp-caption-text">Add Badge Shortcode Anywhere via Gutenberg Editor</figcaption></figure>
<figure id="attachment_5687010" aria-describedby="caption-attachment-5687010" style="width: 300px" class="wp-caption aligncenter"><img class="wp-image-5687010" src="https://woocommerce.com/wp-content/uploads/2018/10/add-google-merchant-center-light-badge-via-menu.png?w=446" alt="add google merchant center badge via menu" width="300" height="260" /><figcaption id="caption-attachment-5687010" class="wp-caption-text">Add Light or Dark Background Badge via Appearance > Menu</figcaption></figure>
<h2>Light and Dark background Google Customer Reviews Badges.</h2>
<figure id="attachment_5686997" aria-describedby="caption-attachment-5686997" style="width: 466px" class="wp-caption aligncenter"><img class="size-medium wp-image-5686997" src="https://woocommerce.com/wp-content/uploads/2018/10/google-merchant-center-light-badge.jpg?w=466" alt="Google Merchant Center light Background Badge" width="466" height="153" /><figcaption id="caption-attachment-5686997" class="wp-caption-text">Light Background Vanity Badge</figcaption></figure>
<figure id="attachment_5686998" aria-describedby="caption-attachment-5686998" style="width: 466px" class="wp-caption aligncenter"><img class="wp-image-5686998 size-medium" src="https://woocommerce.com/wp-content/uploads/2018/10/google-merchant-center-dark-background-badge.jpg?w=466" alt="add google merchant center badge via menu" width="466" height="155" /><figcaption id="caption-attachment-5686998" class="wp-caption-text">Dark Background Vanity Badge</figcaption></figure>
<h3>Get GTIN Data from Your Products from Different Sources</h3>
<figure id="attachment_5687018" aria-describedby="caption-attachment-5687018" style="width: 620px" class="wp-caption aligncenter"><img class="size-medium wp-image-5687018" src="https://woocommerce.com/wp-content/uploads/2018/10/GTIN-data-google-merchant-center-customer-reviews.jpg?w=620" alt="GTIN data google merchant center customer reviews" width="620" height="208" /><figcaption id="caption-attachment-5687018" class="wp-caption-text">Get GTIN from Custom Fields, or Google Product Feed plugin, or have the plugin Add a custom GTIN field in your products.</figcaption></figure>
<h3>Customer Reviews Extension Settings</h3>
<figure id="attachment_3384614" aria-describedby="caption-attachment-3384614" style="width: 980px" class="wp-caption aligncenter"><a href="https://woocommerce.com/wp-content/uploads/2018/08/woocommerce-google-merchant-center-screenshot-1.jpg"><img class="wp-image-3384614 size-full" src="https://woocommerce.com/wp-content/uploads/2018/08/woocommerce-google-merchant-center-screenshot-1.jpg" alt="Google Merchant Center Customer Reviews extension" width="980" height="559" /></a><figcaption id="caption-attachment-3384614" class="wp-caption-text">The Google Merchant Center Customer Reviews plugin settings are simple and easy to use.</figcaption></figure>
<hr />
<h2>Activate Google Customer Reviews in your Google Merchant Center account</h2>
<p>In order to use Google Customer Reviews, you’ll need to enable it in your Google Merchant Center account.</p>
<ol>
<li>Access your <a href="https://www.google.com/retail/solutions/merchant-center/" target="_blank" rel="noopener">Merchant Center account</a> by logging in.</li>
<li>To make sure that your Merchant Center account is fully functional, ensure that it has been verified and claimed.</li>
<li>Select Settings > Add-ons</li>
<li>Locate for Google Customer Reviews in the Discover tab.</li>
<li>To sign up, click on the “<strong>Set up</strong>“, or “<strong>Add</strong>” button.</li>
</ol>
<p>More about about Google Customer Reviews <a href="https://support.google.com/googleshopping/answer/7163734?hl=en#:~:text=Google%20Customer%20Reviews%20is%20a,an%20informed%20decision%20to%20purchase." target="_blank" rel="noopener">here</a>. Once you create your <a href="https://www.google.com/retail/solutions/merchant-center/" target="_blank" rel="noopener noreferrer">Google Merchant Center</a> account, you can proceed to enable the Customer Reviews program:</p>
<figure id="attachment_18734005868883" aria-describedby="caption-attachment-18734005868883" style="width: 800px" class="wp-caption aligncenter"><img class="wp-image-18734005868883 size-medium" src="https://woocommerce.com/wp-content/uploads/2018/10/merchant-center-setup-menu-3.jpg?w=800" alt="Enable the Customer Reviews Program" width="800" height="503" /><figcaption id="caption-attachment-18734005868883" class="wp-caption-text">Enable the Customer Reviews Program</figcaption></figure>
<h2>Track your Reviews in Google Merchant Center</h2>
<p>In order to use Google Customer Reviews, you’ll need to enable it in your Google Merchant Center account.</p>
<figure id="attachment_18734001396717" aria-describedby="caption-attachment-18734001396717" style="width: 650px" class="wp-caption aligncenter"><img class="size-large wp-image-18734001396717" src="https://woocommerce.com/wp-content/uploads/2018/10/google-merchant-center-review-tracking.png?w=650" alt="" width="650" height="450" /><figcaption id="caption-attachment-18734001396717" class="wp-caption-text">Google Merchant Center Customer Reviews dashboard</figcaption></figure>
<ul>
<li><strong>Top Quality Store</strong> eligibility is determined solely by <strong>Google</strong> using multiple quality signals; using this extension does not guarantee a badge.</li>
<li>To make a store<strong> Top Quality</strong>, Google asks businesses for data on certain experience categories when you shop, like shipping and returns policies, among others. Google also checks user ratings and the business’s website to measure its quality and accessibility. To estimate the expected quality of a shopping experience, Google considers all of that info together. The businesses with the highest ratings earn the Top Quality Store badge. You can find the badge on Google and the store’s website.</li>
</ul>

Google Top Quality Store & Reviews Integration

<p>Integrate Google’s Customer Reviews survey opt-in and the official Top Quality Store widget — collect verified seller ratings after checkout and display your store’s rating badge. Includes customizable badge positioning, margin controls, and optional custom ratings badges for both desktop and mobile.</p>

bizrateteam

<h4>Optimize Your CX Strategy with Real-Time Customer Feedback</h4>
<p><a href="https://www.bizrateinsights.com" rel="nofollow ugc">Bizrate Insights</a> helps you build better customer experiences and attract more qualified traffic to your ecommerce store using voice-of-customer (VoC) feedback collected from the Online Buyer Survey.</p>
<p>Understand what your business is doing right and improve with comments and ratings directly from verified customers.</p>
<p>Our solutions include unlimited survey invitations and responses with options for additional access and reporting. Due to our surveys being incentivized, we lead the industry in response rate. More responses, more data.</p>
<p>Read below to learn more about everything Bizrate Insights’ Online Buyer Survey has to offer.</p>
<p><iframe loading="lazy" title="Bizrate Insights - WooCommerce" src="https://player.vimeo.com/video/731056750?dnt=1&app_id=122963" width="750" height="422" frameborder="0" allow="autoplay; fullscreen; picture-in-picture; clipboard-write"></iframe></p>
<p>Install Bizrate Insights Online Buyer Survey plugin today.</p>
<h4>Collect More Feedback and Never Worry about Data Limits</h4>
<p>Our flexible solutions allow retailers of all sizes to collect and analyze customer feedback without ever worrying about a data limit. That’s why all subscriptions to the Online Buyer Survey include unlimited access to basic data. Bizrate Insights will never charge you for the number of surveys you send out or the total customer responses you receive.</p>
<h4>Track the Entire Customer Journey</h4>
<p>Understand how your business is performing across the entire customer journey. The Online Buyer Survey covers the end-to-end shopping experience by engaging customers at two critical points: the point of sale and post-fulfillment. This unique approach helps ensure feedback is coming from verified buyers right when their experiences are top of mind.<br />
The Point-of-Sale survey covers the experience leading up to the moment a customer clicks the checkout button. Three days after the anticipated delivery date of their order, the customer is emailed the Fulfillment survey covering the shipping experience and product satisfaction.</p>
<h4>Discover All the Customer Insights without Any of the Data Analysis</h4>
<p>You don’t need to be a data scientist or have an in-house team of analysts to get the most out of your survey results. VitalSigns is the easy-to-use reporting platform designed to turn data from your company’s Online Buyer Survey into actionable insights and comes standard with every subscription. By placing all your survey results in one central location, every team member will have instant access to invaluable metrics that can be used to empower their decision-making.</p>
<h4>Get the Metrics That Matter Most</h4>
<p>View quantitative and qualitative metrics that give a complete understanding of your company’s performance. These metrics range from key performance indicators (KPIs) like Overall Satisfaction and Likelihood to Buy Again, verbatim customer comments, and the industry-standard Net Promoter Score. This information is accessible within VitalSigns and organized in a series of interactive dashboards.</p>
<h4>Increase Seller Ratings and Build Trust for Your Brand</h4>
<p>Quickly grow your brand and build trust with customers using your Online Buyer Survey results. Seller Ratings Syndication is a built-in feature that seamlessly shares customer feedback gathered from your Online Buyer Survey directly with Google, Bing, and Yahoo. This feedback populates your company’s merchant profiles on these search engines and appears in search ads.</p>
<h4>See How You Stack Up to Competitors</h4>
<p>Take results from your Online Buyer Survey out of a vacuum using comprehensive benchmarking tools. VitalSigns lets you see how your company’s performance stacks up against other retailers within the Bizrate Insights network. With thousands of participating companies across the U.S., we offer unmatched direct benchmarking tools designed specifically for ecommerce retailers looking to stay ahead of the competition.</p>
<h4>Collect Customer Feedback at No Cost</h4>
<p>Optimize your CX strategy and grow your business with real-time VoC feedback collected with the Online Buyer Survey. Download the WooCommerce extension and get started today. No matter the size of your company, you can set up a Bizrate Insights account and get all these features at no cost:<br />
*   Unlimited surveys: Collect and analyze customer feedback without worrying about a data cap.<br />
*   Seller Ratings Syndication: Customer comments and ratings are automatically shared with search engines like Google and displayed in search ads.<br />
*   KPI dashboards: Easily access metrics critical to your company’s success, including Overall Satisfaction and Likelihood to Recommend.<br />
*   Customer comment dashboard: View, track, and respond to customer comments as they come in.<br />
*   Dedicated customer support: Our team is always here to ensure you get the most out of your VoC data.</p>


Online Buyer Survey by Bizrate Insights

Bizrate Insights Online Buyer Survey for WooCommerce helps you collect feedback from verified buyers to enhance your customer experience.

Google Top Quality Store & Reviews Integration vs Online Buyer Survey by Bizrate Insights