<h2>Start relevant conversations with your customers, using WooCommerce and Help Scout.</h2>
<p>Using Help Scout Integration for WooCommerce, connect your WooCommerce-powered online store to a Help Scout mailbox, helping your customers to request assistance with orders and to receive their answers as quickly as possible.</p>
<p>By using Help Scout with your WooCommerce store, you can expect to see the following:</p>
<ul class="wccom-tick-list-primary">
<li><strong>A significant increase in customer satisfaction</strong> – 73% of eCommerce customers prefer a chat option over traditional methods such as email, phones and social media.</li>
<li><strong>Increased revenue</strong> – As customers gain more trust in your store due to its awesome support, they are significantly more likely to place an order.</li>
<li><strong>Improved organisation of support queries and tickets</strong> – Thanks to Help Scout’s great performance and well-designed UI, managing customer queries is now easier than ever for store owners.</li>
</ul>
<div class="woo-sc-box normal  info ">
<p>In addition to this plugin, you must subscribe to a Helpscout monthly plan. Please visit <a href="https://helpscout.partnerlinks.io/wn5tn9zj3hi6" target="_blank" rel="noopener noreferrer">Helpscout.net</a>.</p>
</div>
<div class="twocol-one">
<p><img class=" wp-image-4984333 aligncenter" src="https://woocommerce.com/wp-content/uploads/2014/05/help-scout-form-1.jpg?w=600" alt="Help Scout WooCommerce form" width="434" height="388" /></p>
<h3>Add a help scout form to any part of your WooCommerce website:</h3>
<p>Adding Help Scout to your website is now easier than ever, thanks to the plugin’s shortcode support. Add a Help Scout form to any part of your website using the shortcode [wc_help_scout_form]. These forms are easily customizable using CSS and other tools.</p>
<h3><img class=" wp-image-4980498 aligncenter" src="https://woocommerce.com/wp-content/uploads/2014/05/report-an-issue.jpg?w=600" alt="" width="442" height="395" /></h3>
<h3>Quickly start a new conversation related to an order:</h3>
<p>When viewing an order within WooCommerce, you may need to quickly contact the customer. Help Scout for WooCommerce adds an intuitive form to each order description within WooCommerce. This form allows you to contact the customer directly through Help Scout.</p>
<p><img class="size-medium wp-image-4980507 aligncenter" src="https://woocommerce.com/wp-content/uploads/2014/05/customer-my-account.jpg?w=620" alt="" width="620" height="313" /></p>
<h3>Customers can view conversations from “My Account” page.</h3>
<p>Let your customers keep track of their support tickets in one easy place. Help Scout Integration for WooCommerce adds a new field to the My Account page which lets customers view and reply to conversations.</p>
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<div class="twocol-one last">
<p><img class="size-medium wp-image-4983403 aligncenter" src="https://woocommerce.com/wp-content/uploads/2014/05/help-scout-blog-conversation-1.jpg?w=620" alt="Start a conversation from WordPress blog comments" width="620" height="314" /></p>
<h3>Start a conversation from a blog comment.</h3>
<p>Sometimes, a customer may have an issue or query and may not know how to contact your helpdesk. This may result in the customer commenting about their issue on a related (or unrelated) blog post. With Help Scout Integration for WooCommerce, you can easily reply to these comments and turn them into a ticket within Help Scout.</p>
<h3><img class="size-medium wp-image-4984283 aligncenter" src="https://woocommerce.com/wp-content/uploads/2014/05/help-scout-ui.jpg?w=620" alt="" width="620" height="376" /></h3>
<h3>Manage all of your customer queries via Help Scout</h3>
<p>After setting up Help Scout Integration for WooCommerce, you can view all of your tickets, queries and customer feedback in one place. Help Scout’s great UI and effective tools allow you to easily manage, reply to and update conversations. The end result is a smooth customer service experience for the customer and the store owner.</p>
</div>
<h3></h3>
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<p><b>Note:</b> <span style="font-weight: 400">As of August 2020, you can configure only one mailbox ID for Help Scout, and once set, you should not change it to another. Else, it will give an error as the other account won’t recognize the customers associated with the first account. We are currently working on this and will update you soon about it.</span></p>
</div>
<h3>A full Help Scout solution</h3>
<p>Help Scout has a singular purpose of helping you to manage relevant conversations with your customers. Help Scout Integration for WooCommerce integrates seamlessly with this ethos of Help Scout’s, helping you and your customers to easily start relevant conversations with one another and to ensure your customers are as happy as possible with each order they place through your online store.</p>
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Help Scout Integration

<p>Start relevant conversations with your customers, using WooCommerce and Help Scout.</p>

<div class="woo-sc-box info">This extension is compatible with High-Performance Order Storage (HPOS) and WordPress Multisite.</div>
<p>Does your WooCommerce store sell customized or personalized physical or digital products? Do you need additional information from your customers To complete custom orders? You need <strong>All in One Files Upload</strong>.</p>
<p>This extension allows customers to upload image, document, audio, and video files in the following formats:</p>
<ul>
<li>.DOC</li>
<li>.DOCX</li>
<li>.GIF</li>
<li>.ICO</li>
<li>.JPEG</li>
<li>.JPG</li>
<li>.MOV</li>
<li>.MP3</li>
<li>.MP4</li>
<li>.PDF</li>
<li>.PNG</li>
<li>.SVG</li>
<li>.WEBM</li>
<li>.WMV</li>
<li>.XLS</li>
<li>.XLSX</li>
</ul>
<p>Customers can upload files on product pages and then add them to their carts. When customers upload files, they can also submit notes with additional details or explanations related to their orders. Admins can set restrictions on file types, file notes, and maximum file sizes in MB or KB, and make uploading files a requirement. Admins can set and add fees to charge for file uploads.</p>
<h2>Benefits</h2>
<p><strong>All in One Files Upload for WooCommerce</strong><span data-preserver-spaces="true"> increases the quality of products with customization or personalization options. Having visual or written specifications from clients helps you create products that match client requests.</span></p>
<p><span data-preserver-spaces="true">If the client uploads something unclear, you can contact them for more information or provide a mockup of the product before creating it.</span></p>
<p><span data-preserver-spaces="true">With shared client images and instructions, you can increase customer satisfaction and avoid returns.</span></p>
<h2>Features</h2>
<ul>
<li>Allow customers to upload custom images, documents, audio, and video files on product pages</li>
<li>Option to allow customers to upload notes to add instructions, questions, or clarifications</li>
<li>Option to require file uploads with specific products</li>
<li>Option to restrict file size or file type</li>
<li>Option to charge a fee for file uploads</li>
<li>Customers can add the upload file fee to their carts when they purchase the product</li>
<li>Option to add a popup tooltip on the product page for user information</li>
<li>Options to display uploaded files in the cart and at checkout</li>
<li>Options to customize button text, extension text, labels</li>
</ul>
<h2>Add uploadable file permissions to your products</strong></h2>
<p>From your store’s WP Admin dashboard, navigate to <em>Settings > Products > Upload Files Setting > Product Data</em>, then enable Product Level settings and create file upload settings.</p>
<p>Setting options include:</p>
<ul>
<li>Add file type</li>
<li>Size Type (KB or MB)</li>
<li>Size</li>
<li>Dimensions (for images)</li>
<li>Determine if you require the upload file field</li>
<li>Define the price of uploading files where applicable</li>
<li>Enable or disable notes</li>
</ul>
<p>You can add as many file types as you need by clicking the <strong>Add New File Type</strong> button.</p>
<p>If you add a file type in error or want to remove one later, you can click the Delete (trash can) icon and delete the row.</p>
<p><img class="wp-image-18734000116215 size-full aligncenter" style="border: 1px solid #674399" src="https://woocommerce.com/wp-content/uploads/2021/12/allinone-product.png" alt="" width="1871" height="793" /></p>
<p><img class="wp-image-9014137 size-full aligncenter" style="border: 1px solid #674399" src="https://woocommerce.com/wp-content/uploads/2021/12/all-in-on-upload-3-1.png" alt="" width="1272" height="504" /></p>
<h2>Front-end view of products:</h2>
<p>With settings defined, the front-end view appears as below. It shows users what file types they can upload with the product, the maximum file size, the cost to upload files where applicable, and how to add a file note. Fees for file uploads are added to the cart as an additional purchase.</p>
<p><img class="wp-image-9014138 size-full aligncenter" style="border: 1px solid #674399" src="https://woocommerce.com/wp-content/uploads/2021/12/all-in-on-upload-4-1.png" alt="" width="1343" height="841" /></p>
<h2>Cart page with added files:</h2>
<p>The admin can display the file name and graphic icon of the uploaded file or the file name and a Click Link button to go to the file.</p>
<p>The following screenshot shows the file name and graphic icon. It also shows the cost of the file upload if a fee is charged.</p>
<p><img class="wp-image-9014139 size-full aligncenter" style="border: 1px solid #674399" src="https://woocommerce.com/wp-content/uploads/2021/12/all-in-on-upload-5-1.png" alt="" width="1357" height="805" /></p>
<h2>Cart after added files with only links displayed:</h2>
<p>The following screenshot shows the file name and a Click Link button to go to the file. It also shows the cost of the file upload if a fee is charged.</p>
<p><img class="wp-image-9014140 size-full aligncenter" style="border: 1px solid #674399" src="https://woocommerce.com/wp-content/uploads/2021/12/all-in-on-upload-6-1.png" alt="" width="1379" height="813" /></p>
<h2>Thank you page:</h2>
<p><img class="wp-image-9014141 size-full aligncenter" style="border: 1px solid #674399" src="https://woocommerce.com/wp-content/uploads/2021/12/all-in-on-upload-7-1.png" alt="" width="1387" height="677" /></p>
<h2>Order back-end page</h2>
<p>On the Order page in the back-end, admins can see uploaded files and download them to prepare custom orders.</p>
<p><img class="wp-image-18734000127113 size-full aligncenter" style="border: 1px solid #674399" src="https://woocommerce.com/wp-content/uploads/2021/12/screenshot-localhost-2022.02.25-17_53_48.png" alt="" width="1292" height="1044" /></p>
<h2>Settings and options</h2>
<p>Once the extension installed and actived, navigate to <em>WooCommerce > Upload Files Settings > Files Upload Addon for WooCommerce</em> in your WP Admin dashboard. Under General Settings, enable the extension by clicking Yes.</p>
<p>In the same dashboard, you can also choose to:</p>
<ul>
<li>Show file link or file</li>
<li>Show file note</li>
<li>Change the Add to Cart button text</li>
<li>Set file upload label text</li>
<li>Enable or disable the tooltip</li>
<li>Set tooltip position</li>
</ul>
<p><img class="wp-image-18734000116216 size-full aligncenter" style="border: 1px solid #674399" src="https://woocommerce.com/wp-content/uploads/2021/12/allinone-settings.png" alt="" width="1594" height="1767" /></p>
<h3>Compatibility</h3>
<p>This extension is compatible with many popular themes, and page builders, such as:</p>
<ul>
<li>Elementor Builder</li>
<li>WPBakery Builder</li>
<li>Divi Builder</li>
<li>Storefront Theme</li>
<li>Enfold Theme</li>
<li>Avada Theme</li>
<li>Woodmart Theme</li>
<li>Divi Theme</li>
<li>Flatsome Theme</li>
<li>Porto Theme</li>
<li>Xstore Theme</li>
<li>Shopkeeper</li>
</ul>
<h3>Extension translation</h3>
<p>The extension provides a user-friendly POT language file for easy translation into multiple languages.</p>

All in One Files Upload

<p>Allow customers to upload images and instructions for customizable products.</p>

Help Scout Integration vs All in One Files Upload