<h2>Start relevant conversations with your customers, using WooCommerce and Help Scout.</h2>
<p>Using Help Scout Integration for WooCommerce, connect your WooCommerce-powered online store to a Help Scout mailbox, helping your customers to request assistance with orders and to receive their answers as quickly as possible.</p>
<p>By using Help Scout with your WooCommerce store, you can expect to see the following:</p>
<ul class="wccom-tick-list-primary">
<li><strong>A significant increase in customer satisfaction</strong> – 73% of eCommerce customers prefer a chat option over traditional methods such as email, phones and social media.</li>
<li><strong>Increased revenue</strong> – As customers gain more trust in your store due to its awesome support, they are significantly more likely to place an order.</li>
<li><strong>Improved organisation of support queries and tickets</strong> – Thanks to Help Scout’s great performance and well-designed UI, managing customer queries is now easier than ever for store owners.</li>
</ul>
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<p>In addition to this plugin, you must subscribe to a Helpscout monthly plan. Please visit <a href="https://helpscout.partnerlinks.io/wn5tn9zj3hi6" target="_blank" rel="noopener noreferrer">Helpscout.net</a>.</p>
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<p><img class=" wp-image-4984333 aligncenter" src="https://woocommerce.com/wp-content/uploads/2014/05/help-scout-form-1.jpg?w=600" alt="Help Scout WooCommerce form" width="434" height="388" /></p>
<h3>Add a help scout form to any part of your WooCommerce website:</h3>
<p>Adding Help Scout to your website is now easier than ever, thanks to the plugin’s shortcode support. Add a Help Scout form to any part of your website using the shortcode [wc_help_scout_form]. These forms are easily customizable using CSS and other tools.</p>
<h3><img class=" wp-image-4980498 aligncenter" src="https://woocommerce.com/wp-content/uploads/2014/05/report-an-issue.jpg?w=600" alt="" width="442" height="395" /></h3>
<h3>Quickly start a new conversation related to an order:</h3>
<p>When viewing an order within WooCommerce, you may need to quickly contact the customer. Help Scout for WooCommerce adds an intuitive form to each order description within WooCommerce. This form allows you to contact the customer directly through Help Scout.</p>
<p><img class="size-medium wp-image-4980507 aligncenter" src="https://woocommerce.com/wp-content/uploads/2014/05/customer-my-account.jpg?w=620" alt="" width="620" height="313" /></p>
<h3>Customers can view conversations from “My Account” page.</h3>
<p>Let your customers keep track of their support tickets in one easy place. Help Scout Integration for WooCommerce adds a new field to the My Account page which lets customers view and reply to conversations.</p>
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<p><img class="size-medium wp-image-4983403 aligncenter" src="https://woocommerce.com/wp-content/uploads/2014/05/help-scout-blog-conversation-1.jpg?w=620" alt="Start a conversation from WordPress blog comments" width="620" height="314" /></p>
<h3>Start a conversation from a blog comment.</h3>
<p>Sometimes, a customer may have an issue or query and may not know how to contact your helpdesk. This may result in the customer commenting about their issue on a related (or unrelated) blog post. With Help Scout Integration for WooCommerce, you can easily reply to these comments and turn them into a ticket within Help Scout.</p>
<h3><img class="size-medium wp-image-4984283 aligncenter" src="https://woocommerce.com/wp-content/uploads/2014/05/help-scout-ui.jpg?w=620" alt="" width="620" height="376" /></h3>
<h3>Manage all of your customer queries via Help Scout</h3>
<p>After setting up Help Scout Integration for WooCommerce, you can view all of your tickets, queries and customer feedback in one place. Help Scout’s great UI and effective tools allow you to easily manage, reply to and update conversations. The end result is a smooth customer service experience for the customer and the store owner.</p>
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<h3></h3>
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<p><b>Note:</b> <span style="font-weight: 400">As of August 2020, you can configure only one mailbox ID for Help Scout, and once set, you should not change it to another. Else, it will give an error as the other account won’t recognize the customers associated with the first account. We are currently working on this and will update you soon about it.</span></p>
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<h3>A full Help Scout solution</h3>
<p>Help Scout has a singular purpose of helping you to manage relevant conversations with your customers. Help Scout Integration for WooCommerce integrates seamlessly with this ethos of Help Scout’s, helping you and your customers to easily start relevant conversations with one another and to ensure your customers are as happy as possible with each order they place through your online store.</p>
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Help Scout Integration

<p>Start relevant conversations with your customers, using WooCommerce and Help Scout.</p>

<p data-start="171" data-end="216"><strong data-start="171" data-end="214">Voizee – Turn More Shoppers into Buyers</strong></p>
<p data-start="218" data-end="490">Most online shoppers leave without buying because they can’t get quick answers or personal attention. <strong data-start="320" data-end="343">Voizee changes that</strong> by giving your WooCommerce store an easy way to start conversations instantly — so you can connect with visitors when their interest is highest.</p>
<p data-start="492" data-end="515">With Voizee, you can:</p>
<ul data-start="516" data-end="1141">
<li data-start="516" data-end="645">
<p data-start="518" data-end="645"><strong data-start="518" data-end="539">Connect instantly</strong> – Let customers request an <strong data-start="85" data-end="105">instant callback</strong>, <strong>schedule a call</strong>, or use <strong data-start="131" data-end="144">live chat</strong> so they get answers right when they need them.</p>
</li>
<li data-start="646" data-end="774">
<p data-start="648" data-end="774"><strong data-start="648" data-end="674">Win back past shoppers</strong> – Send SMS marketing campaigns to promote offers, launch new products, or share timely reminders.</p>
</li>
<li data-start="775" data-end="894">
<p data-start="777" data-end="894"><strong data-start="777" data-end="805">Boost sales effortlessly</strong> – Engage visitors in real time and increase your store’s conversion rate by up to 75%.</p>
</li>
<li data-start="895" data-end="1014">
<p data-start="897" data-end="1014"><strong data-start="897" data-end="918">Never miss a lead</strong> – All conversations are saved so you can follow up anytime, anywhere, from desktop or mobile.</p>
</li>
<li data-start="1015" data-end="1141">
<p data-start="1017" data-end="1141"><strong data-start="1017" data-end="1037">Match your brand</strong> – Customize the widget’s colors, text, and features to fit perfectly with your store’s look and feel.</p>
</li>
</ul>
<p data-start="1143" data-end="1543"><strong data-start="1143" data-end="1174">How it helps you sell more:</strong><br data-start="1174" data-end="1177" />Imagine a customer browsing your products but hesitating at checkout. With Voizee, they can click one button to request a call back or start a chat. You answer right away, build trust, and help them complete their order. For customers who have visited before, you can reach out with an SMS offer to bring them back — turning missed opportunities into loyal buyers.</p>
<p data-start="1545" data-end="1818">Voizee works quietly in the background, making it simple for shoppers to get answers, feel confident, and click “buy” — all without slowing your site. Whether you sell products, services, or appointments, Voizee helps you <strong data-start="1767" data-end="1815">sell more by being there at the right moment</strong>.</p>

Voizee

<p>Voizee helps your WooCommerce store turn more visitors into buyers with instant callbacks, live chat, and SMS marketing, boosting conversions by up to 75%.</p>

Help Scout Integration vs Voizee