<h2>Start relevant conversations with your customers, using WooCommerce and Help Scout.</h2>
<p>Using Help Scout Integration for WooCommerce, connect your WooCommerce-powered online store to a Help Scout mailbox, helping your customers to request assistance with orders and to receive their answers as quickly as possible.</p>
<p>By using Help Scout with your WooCommerce store, you can expect to see the following:</p>
<ul class="wccom-tick-list-primary">
<li><strong>A significant increase in customer satisfaction</strong> – 73% of eCommerce customers prefer a chat option over traditional methods such as email, phones and social media.</li>
<li><strong>Increased revenue</strong> – As customers gain more trust in your store due to its awesome support, they are significantly more likely to place an order.</li>
<li><strong>Improved organisation of support queries and tickets</strong> – Thanks to Help Scout’s great performance and well-designed UI, managing customer queries is now easier than ever for store owners.</li>
</ul>
<div class="woo-sc-box normal  info ">
<p>In addition to this plugin, you must subscribe to a Helpscout monthly plan. Please visit <a href="https://helpscout.partnerlinks.io/wn5tn9zj3hi6" target="_blank" rel="noopener noreferrer">Helpscout.net</a>.</p>
</div>
<div class="twocol-one">
<p><img class=" wp-image-4984333 aligncenter" src="https://woocommerce.com/wp-content/uploads/2014/05/help-scout-form-1.jpg?w=600" alt="Help Scout WooCommerce form" width="434" height="388" /></p>
<h3>Add a help scout form to any part of your WooCommerce website:</h3>
<p>Adding Help Scout to your website is now easier than ever, thanks to the plugin’s shortcode support. Add a Help Scout form to any part of your website using the shortcode [wc_help_scout_form]. These forms are easily customizable using CSS and other tools.</p>
<h3><img class=" wp-image-4980498 aligncenter" src="https://woocommerce.com/wp-content/uploads/2014/05/report-an-issue.jpg?w=600" alt="" width="442" height="395" /></h3>
<h3>Quickly start a new conversation related to an order:</h3>
<p>When viewing an order within WooCommerce, you may need to quickly contact the customer. Help Scout for WooCommerce adds an intuitive form to each order description within WooCommerce. This form allows you to contact the customer directly through Help Scout.</p>
<p><img class="size-medium wp-image-4980507 aligncenter" src="https://woocommerce.com/wp-content/uploads/2014/05/customer-my-account.jpg?w=620" alt="" width="620" height="313" /></p>
<h3>Customers can view conversations from “My Account” page.</h3>
<p>Let your customers keep track of their support tickets in one easy place. Help Scout Integration for WooCommerce adds a new field to the My Account page which lets customers view and reply to conversations.</p>
</div>
<div class="twocol-one last">
<p><img class="size-medium wp-image-4983403 aligncenter" src="https://woocommerce.com/wp-content/uploads/2014/05/help-scout-blog-conversation-1.jpg?w=620" alt="Start a conversation from WordPress blog comments" width="620" height="314" /></p>
<h3>Start a conversation from a blog comment.</h3>
<p>Sometimes, a customer may have an issue or query and may not know how to contact your helpdesk. This may result in the customer commenting about their issue on a related (or unrelated) blog post. With Help Scout Integration for WooCommerce, you can easily reply to these comments and turn them into a ticket within Help Scout.</p>
<h3><img class="size-medium wp-image-4984283 aligncenter" src="https://woocommerce.com/wp-content/uploads/2014/05/help-scout-ui.jpg?w=620" alt="" width="620" height="376" /></h3>
<h3>Manage all of your customer queries via Help Scout</h3>
<p>After setting up Help Scout Integration for WooCommerce, you can view all of your tickets, queries and customer feedback in one place. Help Scout’s great UI and effective tools allow you to easily manage, reply to and update conversations. The end result is a smooth customer service experience for the customer and the store owner.</p>
</div>
<h3></h3>
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<p><b>Note:</b> <span style="font-weight: 400">As of August 2020, you can configure only one mailbox ID for Help Scout, and once set, you should not change it to another. Else, it will give an error as the other account won’t recognize the customers associated with the first account. We are currently working on this and will update you soon about it.</span></p>
</div>
<h3>A full Help Scout solution</h3>
<p>Help Scout has a singular purpose of helping you to manage relevant conversations with your customers. Help Scout Integration for WooCommerce integrates seamlessly with this ethos of Help Scout’s, helping you and your customers to easily start relevant conversations with one another and to ensure your customers are as happy as possible with each order they place through your online store.</p>
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Help Scout Integration

<p>Start relevant conversations with your customers, using WooCommerce and Help Scout.</p>

<p><span style="font-weight: 400">Fast and effortless communication means that you are more accessible to your customers. Therefore, the WooCommerce WhatsApp Chat plugin will improve communication with customers by providing the choice to chat through WhatsApp.</span></p>
<p><span style="font-weight: 400">We all know that chatting via WhatsApp is the best way to handle the queries of your customers. They prefer easy ways of communication, like WhatsApp, rather than traditional means of communication, such as emails and phone calls.  </span></p>
<p><span style="font-weight: 400">Besides, this plugin is the best way for your support team to talk with your customers about handling their product- and brand-related queries. As a result, it will elevate your sales and increase your annual revenues.</span></p>
<p><span style="font-weight: 400">Other perks of WooCommerce WhatsApp chat include introducing your team & setting predefined messages for maximum engagement.</span></p>
<p><span style="font-weight: 400">The best thing about the WooCommerce WhatsApp plugin is that you can enable it as a floating button. It will appear wherever your customer navigates on your website. It allows you to customize it according to your brand colors.</span></p>
<p><span style="font-weight: 400">Finally, you can configure online messages to notify customers about your support team. You can let them know when your support member will get back to them with a reply.</span></p>
<p><span style="font-weight: 400">Install the WooCommerce Whatsapp Chat plugin now & create a personal relationship with your customer via WhatsApp.</span></p>
<div class="woo-sc-box normal">You can even integrate this plugin with the<a href="https://woocommerce.com/products/facebook-messenger-chatbot-for-woocommerce/"><b>Facebook Messenger Chatbot</b></a> plugin because they are perfectly compatible.</div>
<h2><strong>Features</strong></h2>
<ul>
<li><span style="font-weight: 400">Integrate WhatsApp Messenger for customer chats</span></li>
<li><span style="font-weight: 400">Establish an entire support team for WhatsApp</span></li>
<li><span style="font-weight: 400">Define staff availability for timely assistance</span></li>
<li><span style="font-weight: 400">Customise preset messages for efficiency</span></li>
<li><span style="font-weight: 400">Enable a floating WhatsApp chat button</span></li>
<li><span style="font-weight: 400">Display button on multiple store pages</span></li>
<li><span style="font-weight: 400">Provide online/offline status updates for staff</span></li>
<li><span style="font-weight: 400">Choose widget placement for optimal visibility</span></li>
<li>Ensure compatibility with<strong> <a style="font-family: var(--wccom-font-family-default);letter-spacing: -0.011em" href="https://www.fmeaddons.com/woocommerce-plugins-extensions/order-share-on-whatsapp-for-woocommerce">Order on WhatsApp Plugin</a></strong></li>
</ul>
<div class="woo-sc-box normal" style="background-color: #beecba">This Plugin is fully compatible with HPOS(High-Performance Order Storage) and Multisite.</div>
<h3><b>Allow Customers to Chat on your Online Store</b></h3>
<p><span style="font-weight: 400">By inserting a WhatsApp widget, you can allow customers to initiate a WhatsApp chat right on the store and ask anything about a product or service you offer. WooCommerce WhatsApp chat simplifies customer support as they get quick answers to their queries without filling out forms or sending emails.</span></p>
<p><img class="aligncenter wp-image-18734002720505 size-full" src="https://woocommerce.com/wp-content/uploads/2021/04/1-9.png" alt="Allow Customers to Chat on your Online Store" width="1155" height="718" /></p>
<h3><b>Add an unlimited number of members to support your team</b></h3>
<p><span style="font-weight: 400">The WhatsApp Chat plugin allows you to add unlimited members to your support team. As a result, it makes the chat active and responsive for your customers. </span></p>
<p><span style="font-weight: 400">You can provide the job title, phone number, and available members. It will inform your customers about the members and interact accordingly.  </span></p>
<p><img class="aligncenter wp-image-7915957 size-full" src="https://woocommerce.com/wp-content/uploads/2021/04/Add-unlimited-members-to-support-the-team.png" alt="Add an unlimited number of members to support your team" width="1182" height="431" /></p>
<h3><b>Customize messages for your customers</b></h3>
<p><span style="font-weight: 400">WooCommerce Whatsapp plugin allows you to customize the messages for your customers when they land first in the online chat.</span></p>
<p><span style="font-weight: 400">Sometimes, your customers feel hesitation. Therefore, they need a message to initiate the conversation.  </span></p>
<p><img class="aligncenter wp-image-7915963 size-full" src="https://woocommerce.com/wp-content/uploads/2021/04/Write-custom-messages-for-customers.png" alt="whatsapp chat woocommerce - Customize messages for your customers" width="1364" height="464" /></p>
<h3><b>Create messages about support staff</b></h3>
<p><span style="font-weight: 400">You can create an offline description of each team member when they are offline. You can convey your member’s exact return time with a shortcode.</span></p>
<p><img class="aligncenter wp-image-18734002720506 size-full" src="https://woocommerce.com/wp-content/uploads/2021/04/2-8.png" alt="Create messages about support staff" width="829" height="702" /></p>
<h3><b>Show WhatsApp Chat as a floating Button</b></h3>
<p><span style="font-weight: 400">You can show your WhatsApp chat anywhere on the website as a floating button. It allows you to show it on various pages of the website. For example, shop, single product, checkout, and my account pages. It will help your customer to notice it quickly. Besides, you can customize the following:</span></p>
<ol>
<li style="font-weight: 400"><span style="font-weight: 400">Responsive time text</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Description</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Widget text</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Widget label</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Widget background and color text</span></li>
</ol>
<p><img class="aligncenter wp-image-8596897 size-full" src="https://woocommerce.com/wp-content/uploads/2021/04/Add-floating-button-for-WhatsApp-chat-1.png" alt="Show WhatsApp Chat as a floating Button" width="936" height="1466" /></p>
<h3><b>Position your WhatsApp Chat widget Easily</b></h3>
<p><span style="font-weight: 400">You can place the widget button in the most prominent position on your product page. The available positions are:</span></p>
<ol>
<li style="font-weight: 400"><span style="font-weight: 400">Before Add to cart Quantity</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">After a single product summary</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">After Add to cart Quantity</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Before single product summary</span></li>
</ol>
<p><img class="aligncenter wp-image-18734002720509 size-full" src="https://woocommerce.com/wp-content/uploads/2021/04/2023-10-16_15-25-55.png" alt="Position your WhatsApp Chat widget Easily" width="886" height="492" /></p>
<h3><b>Manage Your Support Staff</b></h3>
<p><span style="font-weight: 400">WooCommerce Whatsapp plugin allows you to select or unselect the staff accounts from the support. You can add or remove the incoming or outgoing employees easily. Moreover, it also helps you sort the accounts.</span></p>
<p><img class="aligncenter wp-image-8596895 size-full" src="https://woocommerce.com/wp-content/uploads/2021/04/Manage-WhatsApp-Chat-Support-Staff-1.png" alt="Manage whatsapp chat support members" width="912" height="639" /></p>
<h3><strong>Benefits</strong></h3>
<ul>
<li>Create a free, easy, communication channel with customers</li>
<li>Create personal relationships with customers via WhatsApp</li>
<li>Learn more about customer needs</li>
<li>With permission, use contact numbers to market your new products</li>
<li>Improves support systems by providing rapid, efficient support</li>
<li>Improve the user experience of your online store</li>
<li>Allow customers to chat with any member of your support team on WhatsApp.</li>
</ul>
<h2>Compatibility</h2>
<p>Our plugins are designed to be highly versatile and also compatible with the most commonly used themes, browsers, builders, and mobile views. We understand the importance of flexibility and integration when it comes to enhancing your website’s functionality. Our plugins can effortlessly integrate with the following:</p>
<h3>Themes Compatibility</h3>
<ul>
<li>Store Front</li>
<li>Avada</li>
<li>Flatsome</li>
<li>Porto</li>
<li>Woodmart</li>
<li>WooCommerce default theme</li>
<li>Divi</li>
</ul>
<h3>Builders</h3>
<ul>
<li>Elementor</li>
<li>Bakery</li>
<li>Divi</li>
</ul>
<h3>Also Compatible with</h3>
<ul>
<li>Mobile Layouts</li>
</ul>
<h2><strong>Get Started</strong></h2>
<ul>
<li>Purchase the WhatsApp Chat for WooCommerce from WooCommerce.com</li>
<li>Download and install the extension</li>
<li>Activate the extension</li>
<li>Go to the WooCommerce > Settings > WhatsApp Chat tab to enable and configure settings</li>
<li><strong><a href="https://woocommerce.com/document/whatsapp-chat-for-woocommerce/">Read the full installation guide here</a></strong></li>
</ul>

WhatsApp Chat

<p>Enable WhatsApp Chat on your store and Facilitate your Customers to Interact Easily and Swiftly with your Support Team!</p>

Help Scout Integration vs WhatsApp Chat