<h1><strong>Connect your WooCommerce Store with Zendesk</strong></h1>
<p><strong>Zendesk Ticket Manager</strong> for WooCommerce provides a convenient way for customers to interact with store owners and create tickets without leaving store pages. They can track a ticket’s status, view the admins’ responses, and reply to them while shopping. You can also add files to a ticket to provide customers with more information.</p>
<p>Admins can track order-related tickets and create new ones from the admin panel. An order will be associated with a ticket. It also works on the Zendesk side and allows you to search tickets for a tag with order numbers. Admins can set custom field IDs to save order numbers in this field when they create orders. They can also use this field to get tickets on the order page. So, if the admin has a custom field on the Zendesk side collecting order number info, the extension displays these tickets on the order page.</p>
<ul>
<li>Customers can create and reply to tickets in their WooCommerce customer accounts</li>
<li>Admins can create tickets from the WooCommerce backend</li>
<li>Admins can check tickets on the Order Backend page</li>
</ul>
<p><strong>Zendesk Ticket Manager </strong>can work together with <a href="https://www.zendesk.com/marketplace/apps/support/971907/woocommerce-connector-by-morfdev">Zendesk WooCommerce Connector</a> and retrieves the following information from WooCommerce:</p>
<ul>
<li>All customer orders (date, status and grand total, order items)</li>
<li>Order items: product name, SKU, product options, item price, Qty and row total; number of purchased items, invoices, shipments, credit memos (refunds) per item.</li>
<li>Order information: order totals, date, billing and shipping addresses, payment and shipping methods</li>
<li>Customer LTV (lifetime value)</li>
<li>Customer country and default addresses</li>
<li>Registration information (is registered, sign-up date)</li>
</ul>
<h2>Benefits</h2>
<p><strong>Customers</strong> will love the ability to create new tickets from their customer accounts. They can also format text and attach files. All prior tickets and ticket threads are on the My Tickets page.</p>
<p><strong>Store admins</strong> will appreciate easily creating tickets, on the support agent’s behalf, on the WooCommerce Admin Panel.</p>
<p>You can assign orders to tickets. If you assign some orders to a key, the list of all tickets assigned to this order will display on the backend order page.</p>
<p>You can interact with your customers more efficiently and conveniently with <strong>Zendesk Ticket Manager </strong>for WooCommerce<strong>.</strong></p>
<p><strong>Zendesk support team </strong>can search and view customer/order information directly on the Zendesk ticket page. This will speed up ticket processing and improve the quality of support.</p>
<p><strong>Requirements</strong></p>
<p>Minimum PHP version: 7.0</p>
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Zendesk Ticket Manager

<p>The Zendesk Ticket Manager extension seamlessly connects your WooCommerce store with your Zendesk account.</p>

<p><span style="font-weight: 400">Fast and effortless communication means that you are more accessible to your customers. Therefore, the WooCommerce WhatsApp Chat plugin will improve communication with customers by providing the choice to chat through WhatsApp.</span></p>
<p><span style="font-weight: 400">We all know that chatting via WhatsApp is the best way to handle the queries of your customers. They prefer easy ways of communication, like WhatsApp, rather than traditional means of communication, such as emails and phone calls.  </span></p>
<p><span style="font-weight: 400">Besides, this plugin is the best way for your support team to talk with your customers about handling their product- and brand-related queries. As a result, it will elevate your sales and increase your annual revenues.</span></p>
<p><span style="font-weight: 400">Other perks of WooCommerce WhatsApp chat include introducing your team & setting predefined messages for maximum engagement.</span></p>
<p><span style="font-weight: 400">The best thing about the WooCommerce WhatsApp plugin is that you can enable it as a floating button. It will appear wherever your customer navigates on your website. It allows you to customize it according to your brand colors.</span></p>
<p><span style="font-weight: 400">Finally, you can configure online messages to notify customers about your support team. You can let them know when your support member will get back to them with a reply.</span></p>
<p><span style="font-weight: 400">Install the WooCommerce Whatsapp Chat plugin now & create a personal relationship with your customer via WhatsApp.</span></p>
<div class="woo-sc-box normal">You can even integrate this plugin with the<a href="https://woocommerce.com/products/facebook-messenger-chatbot-for-woocommerce/"><b>Facebook Messenger Chatbot</b></a> plugin because they are perfectly compatible.</div>
<h2><strong>Features</strong></h2>
<ul>
<li><span style="font-weight: 400">Integrate WhatsApp Messenger for customer chats</span></li>
<li><span style="font-weight: 400">Establish an entire support team for WhatsApp</span></li>
<li><span style="font-weight: 400">Define staff availability for timely assistance</span></li>
<li><span style="font-weight: 400">Customise preset messages for efficiency</span></li>
<li><span style="font-weight: 400">Enable a floating WhatsApp chat button</span></li>
<li><span style="font-weight: 400">Display button on multiple store pages</span></li>
<li><span style="font-weight: 400">Provide online/offline status updates for staff</span></li>
<li><span style="font-weight: 400">Choose widget placement for optimal visibility</span></li>
<li>Ensure compatibility with<strong> <a style="font-family: var(--wccom-font-family-default);letter-spacing: -0.011em" href="https://www.fmeaddons.com/woocommerce-plugins-extensions/order-share-on-whatsapp-for-woocommerce">Order on WhatsApp Plugin</a></strong></li>
</ul>
<div class="woo-sc-box normal" style="background-color: #beecba">This Plugin is fully compatible with HPOS(High-Performance Order Storage) and Multisite.</div>
<h3><b>Allow Customers to Chat on your Online Store</b></h3>
<p><span style="font-weight: 400">By inserting a WhatsApp widget, you can allow customers to initiate a WhatsApp chat right on the store and ask anything about a product or service you offer. WooCommerce WhatsApp chat simplifies customer support as they get quick answers to their queries without filling out forms or sending emails.</span></p>
<p><img class="aligncenter wp-image-18734002720505 size-full" src="https://woocommerce.com/wp-content/uploads/2021/04/1-9.png" alt="Allow Customers to Chat on your Online Store" width="1155" height="718" /></p>
<h3><b>Add an unlimited number of members to support your team</b></h3>
<p><span style="font-weight: 400">The WhatsApp Chat plugin allows you to add unlimited members to your support team. As a result, it makes the chat active and responsive for your customers. </span></p>
<p><span style="font-weight: 400">You can provide the job title, phone number, and available members. It will inform your customers about the members and interact accordingly.  </span></p>
<p><img class="aligncenter wp-image-7915957 size-full" src="https://woocommerce.com/wp-content/uploads/2021/04/Add-unlimited-members-to-support-the-team.png" alt="Add an unlimited number of members to support your team" width="1182" height="431" /></p>
<h3><b>Customize messages for your customers</b></h3>
<p><span style="font-weight: 400">WooCommerce Whatsapp plugin allows you to customize the messages for your customers when they land first in the online chat.</span></p>
<p><span style="font-weight: 400">Sometimes, your customers feel hesitation. Therefore, they need a message to initiate the conversation.  </span></p>
<p><img class="aligncenter wp-image-7915963 size-full" src="https://woocommerce.com/wp-content/uploads/2021/04/Write-custom-messages-for-customers.png" alt="whatsapp chat woocommerce - Customize messages for your customers" width="1364" height="464" /></p>
<h3><b>Create messages about support staff</b></h3>
<p><span style="font-weight: 400">You can create an offline description of each team member when they are offline. You can convey your member’s exact return time with a shortcode.</span></p>
<p><img class="aligncenter wp-image-18734002720506 size-full" src="https://woocommerce.com/wp-content/uploads/2021/04/2-8.png" alt="Create messages about support staff" width="829" height="702" /></p>
<h3><b>Show WhatsApp Chat as a floating Button</b></h3>
<p><span style="font-weight: 400">You can show your WhatsApp chat anywhere on the website as a floating button. It allows you to show it on various pages of the website. For example, shop, single product, checkout, and my account pages. It will help your customer to notice it quickly. Besides, you can customize the following:</span></p>
<ol>
<li style="font-weight: 400"><span style="font-weight: 400">Responsive time text</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Description</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Widget text</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Widget label</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Widget background and color text</span></li>
</ol>
<p><img class="aligncenter wp-image-8596897 size-full" src="https://woocommerce.com/wp-content/uploads/2021/04/Add-floating-button-for-WhatsApp-chat-1.png" alt="Show WhatsApp Chat as a floating Button" width="936" height="1466" /></p>
<h3><b>Position your WhatsApp Chat widget Easily</b></h3>
<p><span style="font-weight: 400">You can place the widget button in the most prominent position on your product page. The available positions are:</span></p>
<ol>
<li style="font-weight: 400"><span style="font-weight: 400">Before Add to cart Quantity</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">After a single product summary</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">After Add to cart Quantity</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Before single product summary</span></li>
</ol>
<p><img class="aligncenter wp-image-18734002720509 size-full" src="https://woocommerce.com/wp-content/uploads/2021/04/2023-10-16_15-25-55.png" alt="Position your WhatsApp Chat widget Easily" width="886" height="492" /></p>
<h3><b>Manage Your Support Staff</b></h3>
<p><span style="font-weight: 400">WooCommerce Whatsapp plugin allows you to select or unselect the staff accounts from the support. You can add or remove the incoming or outgoing employees easily. Moreover, it also helps you sort the accounts.</span></p>
<p><img class="aligncenter wp-image-8596895 size-full" src="https://woocommerce.com/wp-content/uploads/2021/04/Manage-WhatsApp-Chat-Support-Staff-1.png" alt="Manage whatsapp chat support members" width="912" height="639" /></p>
<h3><strong>Benefits</strong></h3>
<ul>
<li>Create a free, easy, communication channel with customers</li>
<li>Create personal relationships with customers via WhatsApp</li>
<li>Learn more about customer needs</li>
<li>With permission, use contact numbers to market your new products</li>
<li>Improves support systems by providing rapid, efficient support</li>
<li>Improve the user experience of your online store</li>
<li>Allow customers to chat with any member of your support team on WhatsApp.</li>
</ul>
<h2>Compatibility</h2>
<p>Our plugins are designed to be highly versatile and also compatible with the most commonly used themes, browsers, builders, and mobile views. We understand the importance of flexibility and integration when it comes to enhancing your website’s functionality. Our plugins can effortlessly integrate with the following:</p>
<h3>Themes Compatibility</h3>
<ul>
<li>Store Front</li>
<li>Avada</li>
<li>Flatsome</li>
<li>Porto</li>
<li>Woodmart</li>
<li>WooCommerce default theme</li>
<li>Divi</li>
</ul>
<h3>Builders</h3>
<ul>
<li>Elementor</li>
<li>Bakery</li>
<li>Divi</li>
</ul>
<h3>Also Compatible with</h3>
<ul>
<li>Mobile Layouts</li>
</ul>
<h2><strong>Get Started</strong></h2>
<ul>
<li>Purchase the WhatsApp Chat for WooCommerce from WooCommerce.com</li>
<li>Download and install the extension</li>
<li>Activate the extension</li>
<li>Go to the WooCommerce > Settings > WhatsApp Chat tab to enable and configure settings</li>
<li><strong><a href="https://woocommerce.com/document/whatsapp-chat-for-woocommerce/">Read the full installation guide here</a></strong></li>
</ul>

WhatsApp Chat

<p>Enable WhatsApp Chat on your store and Facilitate your Customers to Interact Easily and Swiftly with your Support Team!</p>

Zendesk Ticket Manager vs WhatsApp Chat