WebChatAgent

<p>Add an AI chatbot and live chat to your WordPress site. Answer visitors 24/7, capture leads, book appointments and hand over chats to humans when it matters.</p>
<h3>🤖 Description</h3>
<p><strong>AI Chatbot & Live Chat for WordPress with ChatGPT and Gemini Support by WebChatAgent</strong> lets you add a powerful AI assistant and live chat widget to your WordPress website.</p>
<p>Use advanced features like <strong>RAG (Retrieval-Augmented Generation)</strong> with support for <strong>OpenAI ChatGPT</strong>, <strong>Google Gemini</strong> and other top AI models to give your visitors highly relevant answers based on your content. Combine this with <strong>human takeover (live chat)</strong> so your team can jump in whenever it matters.</p>
<p>You connect your site to your <strong>WebChatAgent</strong> account, where you manage all AI settings, design, live chat rules, WhatsApp integration, bookings and more. The WordPress plugin focuses on a smooth embed and a live preview in your WP admin.</p>
<p>Key integrations and tools include:</p>
<ul>
<li><strong>Live Chat & Human Takeover</strong> – AI handles most questions, humans can take over any conversation in the inbox</li>
<li><strong>WhatsApp Business Integration</strong> – engage users via your WhatsApp business number</li>
<li><strong>API Connector for WooCommerce & More</strong> – let customers check their WooCommerce order status, account info or support tickets directly in the chat</li>
<li><strong>Zapier Integration</strong> – automate workflows and connect to thousands of apps</li>
<li><strong>AI Team Wiki</strong> – publish an AI-assisted team knowledge base on your subdomain</li>
<li><strong>Custom MCP (Model Context Protocol) Server Support</strong> – for advanced, self-hosted or custom AI models</li>
</ul>
<h4>✨ Key Features</h4>
<ul>
<li><strong>Generous Free Plan</strong> – Start free on WebChatAgent.com and upgrade only when you need more usage or advanced features</li>
<li><strong>Hybrid AI Chatbot + Live Chat</strong> – Let AI handle routine questions and let humans join any conversation in real time</li>
<li><strong>Human Takeover / Agent Inbox</strong> – View all conversations in one inbox and take over any chat with a single click</li>
<li><strong>Smart Contextual Answers</strong> – Uses RAG (Retrieval-Augmented Generation) to answer based on your website content and uploaded documents</li>
<li><strong>Multi-LLM Support</strong> – Switch between leading cloud models like Google Gemini and OpenAI</li>
<li><strong>Custom MCP Server Support</strong> – Connect your own Model Context Protocol servers for self-hosted or specialized AI models</li>
<li><strong>Tool Integrations</strong> – Connect your chatbot with external services and systems to perform actions
<ul>
<li><strong>Lead Management</strong> – Automatically collect, qualify and manage potential customer information</li>
<li><strong>Feedback Management</strong> – Gather and analyze user feedback to improve your service and chatbot</li>
<li><strong>Questions Management</strong> – Track and categorize all questions asked to your chatbot</li>
</ul>
</li>
<li><strong>API Connector for WooCommerce & More</strong> – Connect your shop so customers get instant answers
<ul>
<li><strong>WooCommerce Order Status</strong> – Customers ask “Where is my order?” and your chatbot checks WooCommerce and answers in seconds</li>
<li><strong>WooCommerce Product Info</strong> – Let customers ask about product availability, prices or details from your shop</li>
<li><strong>Account & Order History</strong> – Look up customer accounts, past orders or membership status automatically</li>
<li><strong>Support Ticket Updates</strong> – Show real-time status of support requests without manual lookup</li>
<li><strong>Ready-Made WooCommerce Template</strong> – Get started in minutes with our pre-built WooCommerce connector — no coding needed</li>
<li><strong>Secure by Design</strong> – Customers must verify their identity (e.g. order email) before seeing personal data</li>
</ul>
</li>
<li><strong>WhatsApp Business Integration</strong> – Let your bot respond to customers on WhatsApp using your business number</li>
<li><strong>In-Chat Appointments & Bookings</strong> – Allow visitors to book appointments directly inside the chat (with Google Calendar sync on supported plans)</li>
<li><strong>Multilingual Support</strong> – Automatically responds in the user’s language; human replies can be translated as well</li>
<li><strong>WCAG 2.2 AA Accessibility</strong> – Ensures accessible use for all visitors regardless of disabilities</li>
<li><strong>Spam Protection</strong> – Prevents chatbot abuse and protects against unexpected usage spikes</li>
<li><strong>Complete Customization</strong> – Customize appearance, persona, colors, fonts, behavior and more via the WebChatAgent dashboard</li>
<li><strong>Live Preview</strong> – See your current widget in a live preview iframe inside the WordPress admin</li>
<li><strong>Responsive Design</strong> – Works perfectly on all devices and screen sizes</li>
<li><strong>Simple Embedding</strong> – Easy integration with your WordPress site using a single Chatbot ID</li>
</ul>
<h3>🚀 Installation</h3>
<ol>
<li>Upload the <code>webchatagent</code> folder to the <code>/wp-content/plugins/</code> directory of your WordPress installation <strong>or</strong> install it directly from the WordPress plugin directory.</li>
<li>Activate the plugin in the WordPress admin area under <strong>“Plugins”</strong>.</li>
<li>Register or log in at <strong>https://webchatagent.com</strong> and create your chatbot.</li>
<li>Copy your <strong>Chatbot ID</strong> from the WebChatAgent dashboard.</li>
<li>In WordPress, navigate to <strong>“WebChatAgent”</strong> in the admin menu and paste your Chatbot ID.</li>
<li>Enable the chatbot in the plugin settings to display the widget on your site.</li>
</ol>
<p>All design, AI, live chat, WhatsApp and behavior settings are managed in your WebChatAgent dashboard. The WordPress plugin handles the embed and displays a live preview based on your current configuration.</p>
<h3>⚙️ Frequently Asked Questions</h3>
<h4>Do I need an API key or account to use this plugin?</h4>
<p>You need to register at <strong>WebChatAgent.com</strong> to create a chatbot and get a <strong>Chatbot ID</strong>. You then enter this ID in the plugin settings to connect your WordPress site to your chatbot. API keys and model settings are managed in your WebChatAgent account.</p>
<h4>Is this plugin completely free?</h4>
<p>You can start with a <strong>free plan</strong> on WebChatAgent.com. There are paid plans available if you need higher limits, more pages, more traffic or advanced features like higher message quotas, team features and additional integrations.</p>
<h4>Can I customize the appearance of the chat widget?</h4>
<p>Yes. You customize the color scheme, avatar, fonts, welcome message, widget position, behavior and persona directly in the <strong>WebChatAgent dashboard</strong>. The WordPress plugin shows a live preview and uses your current configuration.</p>
<h4>Is the chat widget mobile-friendly?</h4>
<p>Yes, the chat widget is fully responsive and works well on all devices, including mobile phones and tablets.</p>
<h4>Does WebChatAgent support live chat and human takeover?</h4>
<p>Yes. WebChatAgent offers a <strong>hybrid model</strong>: AI answers most questions automatically, and your team can take over any chat at any time via the <strong>Agent Inbox</strong>. You can reply as a human and then hand control back to the bot if you like.</p>
<h4>Does the plugin support WhatsApp Business?</h4>
<p>Yes. You can connect your <strong>WhatsApp Business</strong> number in the WebChatAgent dashboard. Your AI chatbot can then reply to WhatsApp messages, and you can manage those conversations alongside website chats.</p>
<h4>How does the AI chatbot understand my website content?</h4>
<p>WebChatAgent uses <strong>RAG (Retrieval-Augmented Generation)</strong> to index and understand your website content and documents. When visitors ask questions, the AI combines this indexed content with a large language model (e.g. ChatGPT or Gemini) to provide accurate, context-aware answers.</p>
<h4>Which AI models are supported?</h4>
<p>The chatbot supports multiple large language models including <strong>Google Gemini</strong> and <strong>OpenAI</strong>. You can choose which model to use in your WebChatAgent settings. Additionally, you can connect <strong>custom MCP (Model Context Protocol) servers</strong> for self-hosted or specialized AI models.</p>
<h4>Does the chatbot support multiple languages?</h4>
<p>Yes, the chatbot automatically detects and responds in the user’s language, making it ideal for multilingual websites. Human replies in the inbox can also be auto-translated.</p>
<h4>Is the chat widget accessible for people with disabilities?</h4>
<p>Yes, the chat widget is designed to meet <strong>WCAG 2.2 AA</strong> accessibility standards, ensuring it’s usable for all visitors, including those using assistive technologies.</p>
<h4>Can the chatbot perform actions beyond just answering questions?</h4>
<p>Yes. With <strong>Tool Integrations</strong>, your chatbot can connect to external services and systems to perform actions such as submitting forms, booking appointments, updating records or querying databases. You configure these tools in your WebChatAgent dashboard.</p>
<h4>What is the API Connector and how does it work?</h4>
<p>The <strong>API Connector</strong> lets your chatbot answer questions that require live data from your WooCommerce shop or other business systems. Instead of just answering general questions, your chatbot can look up real information for each customer.</p>
<p><strong>WooCommerce examples:</strong></p>
<ul>
<li><strong>“Where is my order #12345?”</strong> – The chatbot checks your WooCommerce shop and tells the customer the current order status</li>
<li><strong>“Is the blue T-shirt in size M available?”</strong> – Looks up product stock and availability in WooCommerce</li>
<li><strong>“Show me my recent orders”</strong> – Displays the customer’s order history from your shop</li>
</ul>
<p><strong>Other systems:</strong></p>
<ul>
<li><strong>Support tickets</strong> – Show ticket status from helpdesk systems</li>
<li><strong>Account info</strong> – Look up balances, memberships or custom data from any system</li>
</ul>
<p><strong>How to set it up:</strong></p>
<ol>
<li>Select the <strong>WooCommerce template</strong> (or another template for your system)</li>
<li>The chatbot asks customers to verify their identity (e.g. their order email)</li>
<li>Once verified, the chatbot can look up their orders, products and personal data</li>
</ol>
<p>No programming knowledge required — the WooCommerce connector works out of the box.</p>
<h4>What analytics and management tools are included?</h4>
<p>From your WebChatAgent account, you can access:</p>
<ol>
<li><strong>Lead Management</strong> – Collect, categorize and follow up with leads generated through your chatbot  </li>
<li><strong>Feedback Management</strong> – Review and analyze user feedback to improve your chatbot and service  </li>
<li><strong>Questions Management</strong> – View all questions asked to your chatbot, identify common topics and improve your knowledge base  </li>
<li><strong>Analytics Dashboard</strong> – Track conversations, leads, bookings, human handovers and unanswered questions</li>
</ol>
<h4>How does the spam protection work?</h4>
<p>Built-in spam and abuse protection monitor usage patterns and prevent abusive or excessive requests. This helps protect your account from unexpected usage spikes and keeps your costs predictable on higher tiers.</p>
<h3>📷 Screenshots</h3>
<ol>
<li>WebChatAgent – AI Chatbot & Live Chat for WordPress settings page in the WordPress admin.</li>
<li>Live chat widget on your website – desktop view.</li>
<li>Mobile view of the chat widget.</li>
</ol>
<h3>📝 Changelog</h3>
<h4>1.0.3</h4>
<ul>
<li>Changed: Admin shows read-only values loaded from public endpoint</li>
<li>Changed: Only Chatbot ID and Enable are editable in WP; other settings managed in WebChatAgent dashboard</li>
<li>Added: Color swatches for theme and message colors in admin</li>
<li>Improved: Preview iframe sets html lang to current WP language</li>
</ul>
<h4>1.0.2</h4>
<ul>
<li>Added: Hide branding option in General tab</li>
<li>Added: Speech bubble text option in Messages tab</li>
<li>Added: Chat button image URL option in Appearance tab</li>
<li>Added: Live preview support for new options</li>
<li>Added: Documentation for dashboard tools (Leads, Feedback, Questions)</li>
<li>Added: Documentation for custom MCP server support</li>
<li>Improved: Widget rendering to include new attributes</li>
</ul>
<h4>1.0.0</h4>
<ul>
<li>Initial release</li>
</ul>
<h3>🔄 Upgrade Notice</h3>
<h4>1.0.3</h4>
<p>Adds admin read-only values, color swatches and language-aware preview. Also updates documentation for integrations (WhatsApp Business, Zapier, AI Team Wiki, MCP) and clarifies that most settings are managed in the WebChatAgent dashboard.</p>
<h4>1.0.2</h4>
<p>Initial release of the WebChatAgent – AI Chatbot for WordPress plugin.</p>
<h3>🔒 Privacy Policy</h3>
<p>WebChatAgent – AI Chatbot for WordPress processes user chat messages to provide AI-powered responses. When visitors interact with the chat widget, their messages are sent to WebChatAgent’s servers for processing. The chat widget also collects basic browser information and IP addresses (in anonymized form) for abuse prevention and geographical customization of services.</p>
<p>Chat conversations are typically stored for up to 30 days to maintain context and provide follow-up support. After this period, conversation data may be anonymized and retained for service improvement purposes.</p>
<p>For privacy inquiries, please contact <strong>privacy@webchatagent.com</strong>.</p>
<p>We operate in accordance with GDPR.</p>
<h3>🌐 External services</h3>
<p>This plugin connects to the WebChatAgent service (<strong>https://webchatagent.com</strong>) to provide chat functionality.</p>
<p>The service loads an external JavaScript file (<code>https://webchatagent.com/widget/web-chat-agent.js</code>) to render the chat widget on your website. This script is required for the widget to function properly.</p>
<p>When using custom fonts, external resources may be loaded from <strong>Google Fonts</strong> (<code>https://fonts.googleapis.com</code>). This means that data may be shared with Google when a visitor views your website with the chat widget enabled.</p>
<p>The service receives the following data when visitors use the chat:</p>
<ul>
<li>Chat messages and queries submitted through the chat widget  </li>
<li>Basic browser information (user agent, device type)  </li>
<li>Session information for conversation context preservation  </li>
<li>IP addresses, stored in anonymized form for abuse prevention and geographical service customization  </li>
</ul>
<p>Data is only sent when a visitor interacts with the chat widget. No data is collected or transmitted until the visitor actively engages with the chat.</p>
<p>Terms of Service: https://webchatagent.com/terms<br />
Privacy Policy: https://webchatagent.com/privacy-policy</p>


AI Chatbot & Live Chat with ChatGPT Support by WebChatAgent

Add an AI chatbot and live chat to your WordPress site. Answer visitors 24/7, capture leads, book appointments and hand over chats to humans when it m …

Elementor

<p><strong>Disclaimer:</strong> Angie is currently in a Beta mode. While core functionality in WordPress and the Elementor Editor is stable and ready to explore, some integrations with other plugins and tools are still evolving and may not work as expected yet. We’re continuously improving Angie and expanding these integrations, so you can expect broader, more refined capabilities soon. In the meantime, be sure to back up your site before using Angie.</p>
<p>Manage and update your website by chatting with Angie, a powerful Agentic AI for any WordPress website. With your instruction, Angie can perform simple or complex multi-step workflows and bulk actions in an instant, to multiply your productivity across any part of website creation.</p>
<p>Unlike traditional AI tools or AI plugins that only generate content or assist with isolated tasks, Angie acts as an intelligent AI assistant that powers your full WordPress site flow, from content and design to code, and site maintenance, without any manual tagging or training. Perfect for professional web creators, agencies, freelancers, and professional site owners who want to work smarter and achieve more.</p>
<p>Capture the power of MCP (Model Context Protocol) technology and autonomous AI Agents to carry out multi-step tasks like updating pages, installing plugins, bulk uploading new inventory to your WooCommerce store, or generating entire landing pages, all executed intelligently and in context. Angie frees you from repetitive admin work so you can focus on strategy and creativity, while your AI assistant runs your WordPress site seamlessly.</p>
<h3>Use Cases</h3>
<p>Angie performs hundreds of everyday WordPress tasks, spanning content, design, development, and store management. Below are just some of the operations Angie can streamline for web creators:</p>
<h4>Content Management</h4>
<ul>
<li><strong>Bulk content creation</strong> – Quickly generate or duplicate multiple posts, products, or pages in batches.</li>
<li><strong>Upload content</strong> – Add images, PDFs or other media from local files or URLs, letting Angie handle the upload and attachment process.</li>
<li><strong>Generate content based on web searches</strong> – Pull in up-to-date facts and references from the web to draft posts, product descriptions, and page copy aligned to your brief.</li>
<li><strong>AI image generation or editing</strong> (using Angie’s Image Generation Mini App) – Generate new images or edit existing ones (remove or replace background, resize, upscale, generative fill, isolate objects, cleanup) without leaving WordPress.</li>
<li><strong>Container generation</strong> (requires Elementor’s Editor) – Optimize container layouts, automatically placing elements in the appropriate container.</li>
<li><strong>Scheduling posts & applying categories and tags</strong> – Fill in unpublished items with smart scheduling and auto-apply categories or tags based on content meaning for better organization and SEO.</li>
<li><strong>Create Custom Post Types with ACF®</strong> (Current status: experimental) – Define and register new post types tailored to specific content structures, like events, portfolios, or testimonials.</li>
<li><strong>Full page content translation</strong> – Translate individual blocks, full pages, or any piece of content across the site without relying on any external tools.</li>
<li><strong>Generate full pages</strong> – Using the Page Planner, describe the type of page needed (e.g. “About page for a bakery”) and let Angie create it with the layout, content, and structure included.</li>
</ul>
<h4>Design & Development</h4>
<ul>
<li><strong>Update global styles</strong> – Instantly adjust typography, colors, spacing, and other theme-wide design settings with just a single prompt.</li>
<li><strong>Code creation</strong> – Write or insert code snippets (HTML, CSS, JS) for site customization.</li>
<li><strong>Improve slugs</strong> – Refine post, page, or product URLs for better SEO and readability, either individually or in bulk.</li>
</ul>
<h4>Site Management</h4>
<ul>
<li><strong>Plugin & Theme operations</strong> – Activate, deactivate, install, or remove plugins and themes with a single prompt.</li>
<li><strong>Site configuration</strong> – Adjust settings like site title, tagline, site language, timezone, or reading preferences.</li>
<li><strong>User roles & access</strong> – Add new users, update roles, or adjust permissions through conversational commands.</li>
<li><strong>Media library control</strong> – Enhance media assets with AI-generated alt text, captions and descriptions, or quickly search, rename, organize, and clean up files in bulk using simple prompts.</li>
</ul>
<h4>WooCommerce Management</h4>
<ul>
<li><strong>Create and manage products</strong> – Generate detailed WooCommerce product listings with descriptions, pricing, categories, and images.</li>
<li><strong>Stock management</strong> – Update inventory levels, set stock statuses, and adjust quantity settings across multiple products.</li>
<li><strong>Pricing adjustments</strong> – Quickly update regular and sale prices, either individually or in bulk, across multiple products.</li>
<li><strong>Promotions & discounts</strong> – Apply promotional discounts, set up coupon codes, or schedule limited-time sales with a single prompt.</li>
</ul>
<h4>Analytics & Reporting (Coming soon)</h4>
<ul>
<li><strong>Product performance reports</strong> – Get instant snapshots of sales volume, revenue trends, and top-selling products.</li>
<li><strong>Order & product management</strong> – Ask Angie to manage fulfillment, stock updates, order statuses, and product details.</li>
</ul>
<h4>More ways Angie can help you</h4>
<ul>
<li><strong>Site recommendations</strong> – Get step-by-step instructions for WordPress tasks or best-practice recommendations.</li>
<li><strong>How-to assistance</strong> – Ask Angie how to use the Editor, WordPress, or any plugin and get clear, actionable instructions.</li>
<li><strong>Ideation partner</strong> – Brainstorm ideas for new content, campaigns, or site features with Angie.</li>
<li><strong>Plugin & theme advice</strong> – Discover which plugins or themes can extend your site with the functionality you need.</li>
<li><strong>Hosting & performance tips</strong> – Ask Angie about site health, performance issues, or hosting configurations.</li>
</ul>
<h3>Key Benefits</h3>
<ul>
<li><strong>Agentic AI – Multi-step workflow automation</strong> – From a single prompt, Angie completes complex, multi-step tasks. Whether it’s creating pages, updating inventory, or publishing bulk content, Angie handles it seamlessly within your site.</li>
<li><strong>Sitewide next-generation AI engine</strong> – Angie works across your entire WordPress site, automating content, design, code, plugin management, and maintenance workflows. It delivers a unified AI-powered engine for any WordPress website, even if you’re not using Elementor’s Editor.</li>
<li><strong>AI for your entire website journey</strong> – Angie supports you from planning and building to launching and maintaining your WordPress site. It helps you build, run, and grow your site with smart automation at every stage.</li>
<li><strong>Deep context awareness with MCP technology</strong> – Angie instantly understands your site’s structure, including pages, posts, WooCommerce products, plugins, and templates. This deep site-level intelligence powers precise, context-aware actions without manual tagging or setup.</li>
<li><strong>Intelligent AI assistance</strong> – Angie performs complex tasks quickly and accurately. It can install plugins, summarize data, manage updates, and reduce repetitive admin work, making site management easier and more efficient.</li>
<li><strong>Easy AI workflow control</strong> – Manage complex tasks with simple commands. Angie brings content, design, code, data, and backend admin actions together in one place, so you can run your whole site without juggling tools.</li>
<li><strong>Built for professionals and continuous growth</strong> – Designed for agencies, freelancers, and professional web creators managing multiple sites. Angie streamlines workflows and supports ongoing updates like sales launches, store inventory management, and maintenance, helping your site grow with minimal effort.</li>
<li><strong>Zero setup, seamless integration</strong> – Install and go. Angie works with your existing site as-is. No training or manual configuration is needed. Start automating workflows immediately.</li>
</ul>
<h3>Features</h3>
<ul>
<li><strong>Prompt-based task execution</strong> – Issue a single prompt, and Angie translates it into a structured, multi-step workflow with no scripting or manual setup required.</li>
<li><strong>Context-aware content mapping</strong> – Built to understand WordPress architecture, Angie automatically determines where each action belongs across pages, templates, products, and more.</li>
<li><strong>Multi-modal output generation</strong> – Angie is capable of producing diverse outputs (including text, code, images, or layouts) within the same interface, all triggered from one command.</li>
<li><strong>Flexible input options</strong> – Angie supports multiple input sources, such as uploading files, images, or providing URLs for reference.</li>
<li><strong>Data-driven actions</strong> – Angie accepts structured files like CSVs or JSON to drive large-scale updates, content imports, or data manipulations across your site.</li>
<li><strong>Plugin & theme automation</strong> – Since plugin and theme management is built into Angie’s workflow system, installation and configuration can happen automatically, without any manual steps required.</li>
<li><strong>Web search integration</strong> – With built-in web search, Angie can retrieve and process real-time information to support tasks like content creation or analysis.</li>
<li><strong>Deep Elementor integration</strong> – The integration with Elementor is handled natively, giving Angie full access to design components, layout structures, and editor actions.</li>
</ul>
<h3>Roadmap: Expanding next-generation AI capabilities</h3>
<p>Angie is continuously evolving to deliver smarter, deeper AI automation for WordPress site management. Upcoming updates will include:</p>
<ul>
<li><strong>Background task scheduling</strong> – Run complex or time-intensive tasks in the background, even when you’re offline.</li>
<li><strong>Custom agents</strong> – Create and assign specialized abilities for Angie to interact with your site in new ways.</li>
<li><strong>Integration hub</strong> – Easily connect external MCP servers or built-in solutions such as the Figma connector from a dedicated screen.</li>
<li><strong>Expanded plugin integration</strong> – Expansion of integration across more plugins including WooCommerce, The Events Calendar and more.</li>
</ul>
<p>These enhancements will empower professional web creators, agencies, and freelancers to automate complex site-wide tasks effortlessly, streamline workflows, and unlock the full potential of AI-powered WordPress site management.</p>
<h3>Get started today</h3>
<p>Experience the power of Angie, your context-aware AI assistant for WordPress!</p>
<p>Angie requires a connection to an active Elementor account to identify the user and provide access to the AI-powered services to their WordPress site. Make sure you are signed in with an Elementor user account. Upon activating the plugin, you will be guided to connect your site. Learn more about Angie’s Terms and Conditions.</p>
<p>More exciting features and improvements are coming soon, so stay tuned!</p>
<h3>Contributors & Developers</h3>
<p>“Angie: Agentic AI for WordPress” is open source software. The following people have contributed to this plugin.</p>


Angie – Agentic AI for WordPress (Beta)

Chat with Angie, Agentic AI for WordPress. Powered by MCP, Angie builds, manages & updates your site, boosting productivity with ease.

AI Chatbot & Live Chat with ChatGPT Support by WebChatAgent vs Angie – Agentic AI for WordPress (Beta)