whatcx

WhatCX is the first fully integrated customer relationship management platform powered by WhatsApp Cloud API. WhatsApp has 2 billion active users, 85%+ read rate, 100 billion messages sent every day, available in more than 180 countries & 60 multiple languages. Get the most from our all-in-one platform for business on WhatsApp. WhatCX covers all areas that your business needs to build strong customer relationships – such as sales, marketing, customer service, automation, and integration.
<ol>
<li>WhatCX with its superior capabilities offers more features and benefits for businesses to enhance their communication strategies over the most preferred channel. It will help you reach a wider audience and build quality communication for your business.</li>
<li>Businesses can improve customer interaction and overall experience through multi-agent support, providing round-the-clock customer support on WhatsApp. Multiple Agents are assigned incoming chats automatically through a chatbot. </li>
<li>You can also build your no-code chatbot to enhance customer interaction & share rich media content. It becomes easier to manage customers and solve queries faster.</li>
<li>By integrating the broadcasts with WhatsApp cloud API, businesses can automatically send out updates and recent promotions to a group of recipients.</li>
<li>Take advantage of the power of communication you haven’t experienced before. WhatCX helps you to enhance your customer experience like never before with WhatsApp’s Cloud API solutions.</li>
</ol>
WhatCX Widget plugin is an official plugin maintained by the WhatCX team that helps you to add WhatsApp widgets on your WordPress sites in a hassle-free manner and connect with people out there by activating and setting up your API key.
WhatCX Widget plugin is an official WordPress plugin and will be fully supported and maintained for as long as necessary. With the WhatCX widget plugin, you no longer require a developer to add the widget to your website, instead, you can do it yourself very easily. Some use cases include:
<ol>
<li>Adding a widget to chat on WhatsApp</li>
<li>Widget to inform when your team is on leave</li>
<li>Widget for non-working days</li>
</ol>
At a glance, the process of installing the widget to your WordPress website:
<ol>
<li>Submit the API and APP key once the plugin gets activated.</li>
<li>The widget list gets displayed once the submission is made.</li>
<li>You can start the widget from the list as per your business requirements.</li>
</ol>
This is also a very lightweight plugin thanks to its fine code, so you don’t have to worry about it affecting your website’s performance or speed.

WhatCX Widget

WhatCX Widget plugin is an official plugin maintained by the WhatCX team that helps you to add WhatsApp widgets on your WordPress sites.

Ninja Team

WhatsApp Chat for WordPress and WooCommerce brings your customer conversations to the platform your audience already uses every day.
Add a floating button, widget, or web beacon to your site and give shoppers a direct line to your team. Perfect for support, order discount, presales, usage questions, or anything in between.
<a href="https://demo.ninjateam.org/whatsapp-chat-wordpress/" rel="nofollow ugc">QUICK DEMO</a> | <a href="https://1.envato.market/WP-WhatsApp" rel="nofollow ugc">GO PRO</a> 💎
Pair it with YayReviews to follow up with buyers on WhatsApp and collect more <a href="https://wordpress.org/plugins/yay-customer-reviews-woocommerce/" rel="ugc">authentic reviews</a>, turning every completed order into a growth opportunity.
Multiple agents, zero complicated setup, and full compatibility with all cache plugins.
<a href="https://ninjateam.gitbook.io/whatsapp-for-wordpress/" rel="nofollow ugc">DOCUMENTATION</a>
<iframe loading="lazy" class="youtube-player" width="750" height="422" src="https://www.youtube.com/embed/7YNIHLtiNo4?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent" allowfullscreen="true" style="border:0;" sandbox="allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox"></iframe>
This is the best way to connect and interact with your audience. Via the WP WhatsApp button, you can offer support directly, accept orders on WhatsApp, build trust, and increase customer loyalty.
<h3>⚡️ FEATURES</h3>
WhatsApp Floating Widget 
Show WhatsApp chat widget on selected pages or all pages’ corners.
<ul>
<li>Agent name</li>
<li>Agent title</li>
<li>Custom color & greetings</li>
<li>Set pre-filled messages with dynamic shortcodes</li>
<li>Custom availability & working hours (PRO)</li>
<li>Avatar (PRO)</li>
</ul>
WooCommerce WhatsApp Button 
Add Order on WhatsApp button on WooCommerce product pages.
<ul>
<li>Choose a specific agent/expert for products</li>
<li>Display WooCommerce WhatsApp button after ‘Add to cart’</li>
<li>Display before ‘Add to cart’, after long description or short description (PRO)</li>
</ul>
In-post/page WhatsApp Button with shortcode
<ul>
<li>Unlimited display</li>
<li>Choose a specific agent/expert to fit page/post content</li>
<li>Optimize audience engagement</li>
</ul>
Event Tracking
<ul>
<li>Google Analytics (PRO)</li>
<li>Google Tag Manager and <a href="https://ninjateam.org/whatsapp-chat-event-tracking-in-google-analytics-4-google-tag-manager/?utm_source=wp-org&utm_medium=whatsapp" rel="nofollow ugc">Google Analytics 4</a> (PRO)</li>
<li>Facebook Pixel (PRO)</li>
</ul>
<h3>WHY USE WHATSAPP FOR WORDPRESS?</h3>
Multiple Agent Accounts 
WhatsApp Chat plugin allows you to add multiple accounts of your members into a WhatsApp box to display.
Compatible with WordPress Cache Plugins 
This WhatsApp Chat for WordPress plugin can work with many WordPress hosting caching systems and WordPress optimization plugins. Whether you’re using LiteSpeed, W3 Total Cache, WP Rocket, or others, rest assured that they will shake hands.
Enhanced Customer Relationship 
It’s always better to greet someone by name. Thus, it’s much better when your customers know whom they’re talking to. That’s how you can create mutual trust through chat communication and build customer loyalty by leaving a good impression from the very first conversation.
Easy to Use 
Pick colors to fit your website style and brand. Moreover, you can customize each agent’s profile depending on their working hours, daily roster, avatar, name tag, and job title.
Support WPML 
Running multilingual websites? Don’t worry! You can use any WordPress translation plugins like WPML, Polylang, etc. to <a href="https://ninjateam.gitbook.io/whatsapp-for-wordpress/integrations/wpml" rel="nofollow ugc">translate available languages</a> on your site easily.
Shortcode Included 
With shortcodes from WP WhatsApp Chat plugin, you can display the click-to-WhatsApp widget anywhere on your site. It can be a page, a post, sidebar, widget, or other elements of your website builder.
No Coding Required 
Dedicated to designing, we’ve made UI/UX simple as best as we can. All you need to do is activate the plugin, fill in your WhatsApp phone numbers, customize all the available options, and you’re good to go!
<h3>🚀 HOW IT WORKS</h3>
After activating, you can add your WhatsApp account number for the floating widget. This is where your visitors can reach you and see multiple WhatsApp accounts of your store assistants/agents ready with his/her own name, title, avatar, and greetings.
The visitor also knows when you/your agents back to work in the exact remaining amount of hours and minutes that they have to wait. This is the unique feature of WP Chat App thanks to its compatibility with all cache plugins:
<ul>
<li>W3 Total Cache</li>
<li>WP Super Cache</li>
<li>Cache Enabler</li>
<li>WP Rocket</li>
<li>Comet Cache</li>
<li>WP Fastest Cache</li>
<li>Hyper Cache</li>
</ul>
<h3>🎉 COMPATIBILITY</h3>
WP Chat App plugin has been developed to be compatible with the most popular WordPress page builders, themes and plugins.
It’s perfect to combine WhatsApp customer support plugin with <a href="https://yaycommerce.com/?utm_source=wp-org&utm_medium=whatsapp" rel="nofollow ugc">WooCommerce plugins</a>.
<h3>🤟 ADS TIPS AND TRICKS</h3>
<ul>
<li>This plugin works seamlessly with <a href="https://www.whatsapp.com/business/" rel="nofollow ugc">WhatsApp Business App</a>.</li>
<li>You can run a WhatsApp campaign on Facebook Ads. Your audience will see the call-to-action of “Send message on WhatsApp” on display ads.</li>
<li>You can suggest questions for people to tap in the omnichannel Messenger-WhatsApp marketing campaigns.</li>
<li>The WhatsApp Business app includes product catalog, away messages, quick replies and customer/order labels.</li>
<li>You can get back to those audiences anytime you want.</li>
<li>WP Chat App plugin is optimized for WooCommerce product pages.</li>
</ul>

WP Chat App

Great plugin with an awesome design!

Good one

Integrate WhatsApp experience directly into your WordPress website.

WhatCX Widget vs WP Chat App