Andrew Norcross

curtismchale

<p>Uses custom post types and taxonomies to manage an FAQ section for your site. Includes a set of custom taxonomies to organize, and shortcode options for different display configurations. <a href="https://wordpress.org/plugins/wordpress-faq-manager/faq" title="See the FAQ section" rel="ugc">See the FAQ section</a>  for complete setup options.</p>
<h3>2.0.4.4</h3>
<ul>
<li>got more strict about how we add our CPT to the main feed as we were overwriting other post types</li>
</ul>
<h4>2.0.4.1</h4>
<ul>
<li>fixed a spelling mistake in readme</li>
<li>changed name after advice from plugin team</li>
</ul>
<h4>2.0.4</h4>
<ul>
<li>more relaxed version of PHP supported to maintain backwards compatability a bit better</li>
</ul>
<h4>2.0.3</h4>
<ul>
<li>updated Tested version</li>
<li>fixing direct file access</li>
<li>removed wpfaq_taxlist_shortcode_args filter as it was used in a deprecated way with get_terms</li>
<li>fixed internationalizaton strings</li>
<li>updated data sanitization for sorting FAQ save function</li>
<li>hardened escaping in widgets and instructions page</li>
<li>fixed a bunch of AJAX calls</li>
<li>fixed direct database calls to use built in WP functions</li>
</ul>
<h4>2.0.2</h4>
<ul>
<li>fixed a bug where the rest route location changed so we defined the old way<br />
and it works again</li>
</ul>
<h4>2.0.1</h4>
<ul>
<li>adding rest support back for custom post types and taxonomies</li>
</ul>
<h4>2.0.0</h4>
<ul>
<li>total refactoring. I mean, totally.</li>
</ul>
<h4>1.331</h4>
<ul>
<li>added German language support. Props @PowieT</li>
</ul>
<h4>1.330</h4>
<ul>
<li>added French language support. Props @straw94</li>
</ul>
<h4>1.329</h4>
<ul>
<li>replaced custom function with native admin columns for FAQ taxonomies</li>
<li>removed ‘answers’ from FAQ table due to translation issues</li>
<li>tweaked CSS to include FAQ icon in all related areas.</li>
</ul>
<h4>1.328</h4>
<ul>
<li>small bugfix on markup for shortcode combo</li>
</ul>
<h4>1.327</h4>
<ul>
<li>added optional ‘back to top’ link for combo FAQ list</li>
</ul>
<h4>1.326</h4>
<ul>
<li>added option to redirect all FAQ content to a single FAQ page</li>
</ul>
<h4>1.325</h4>
<ul>
<li>added option to disable content_filter on output (added on 1.324)</li>
</ul>
<h4>1.324</h4>
<ul>
<li>applying filters to content output for shortcodes, etc</li>
<li>beginning internationalization support</li>
<li>moved widgets into a separate file for organization</li>
</ul>
<h4>1.323</h4>
<ul>
<li>minor bugfix for conflicts with certain commerical forms plugins</li>
</ul>
<h4>1.322</h4>
<ul>
<li>fixed RSS inclusion bug</li>
</ul>
<h4>1.321</h4>
<ul>
<li>fixed IE9 expand / collapse bug</li>
<li>added version number to CSS and JS files</li>
</ul>
<h4>1.32</h4>
<ul>
<li>added optional inclusion of permalink below expanded entries</li>
</ul>
<h4>1.31</h4>
<ul>
<li>added ability to change single FAQ slugs</li>
</ul>
<h4>1.30</h4>
<ul>
<li>added taxonomy list shortcode</li>
<li>revamped settings and instructions page</li>
<li>CSS cleanup</li>
</ul>
<h4>1.29</h4>
<ul>
<li>modified expand / collapse to close all other FAQs when one is opened</li>
<li>added expand / collapse speed option</li>
</ul>
<h4>1.283</h4>
<ul>
<li>added standard post classes for taxonomy archives</li>
</ul>
<h4>1.282</h4>
<ul>
<li>added standard post classes for themes with narrow CSS</li>
</ul>
<h4>1.281</h4>
<ul>
<li>bugfix on plugin page menu links</li>
</ul>
<h4>1.28</h4>
<ul>
<li>added optional jQuery smooth scrolling effect for FAQ Combo shortcode</li>
<li>added links to settings and instructions page on plugin table</li>
</ul>
<h4>1.27</h4>
<ul>
<li>fixed bug in Random FAQ widget and and added variable for ‘see more’ text and number. Props @jupiterwise</li>
</ul>
<h4>1.26</h4>
<ul>
<li>added <code>faqcombo</code> shortcode to allow for a list of FAQ titles that inner-link to the content on the page</li>
</ul>
<h4>1.25</h4>
<ul>
<li>added CSS for printing to auto-expand FAQs (does not affect screen)</li>
<li>fixed jQuery expand bug that was causing FAQs to be collapsed at all times.</li>
</ul>
<h4>1.24</h4>
<ul>
<li>removed the ‘public’ option (it was misleading)</li>
<li>added SEO options (noindex, nofollow, and noarchive)</li>
</ul>
<h4>1.23</h4>
<ul>
<li>bugfix with URL source of files (for reals this time)</li>
<li>Search widget to search just FAQs</li>
</ul>
<h4>1.22</h4>
<ul>
<li>bugfix with URL source of files</li>
<li>added a user permissions filter <code>faq-cap</code> to all related admin menu pages. <a href="https://codex.wordpress.org/Plugin_API/Filter_Reference/user_has_cap" title="See the Codex" rel="nofollow ugc">See the Codex</a> on <code>user_has_cap</code> filter to adjust.</li>
</ul>
<h4>1.21</h4>
<ul>
<li>updated FAQ sort page to match user permissions of settings page</li>
</ul>
<h4>1.2</h4>
<ul>
<li>MAJOR code cleanup</li>
<li>converted code base to OOP</li>
<li>serialized settings storage in DB</li>
<li>consolidated widgets</li>
</ul>
<h4>1.14</h4>
<ul>
<li>Added fallbacks if user doesn’t save settings</li>
</ul>
<h4>1.13</h4>
<ul>
<li>Removed version number for script and CSS enqueues for better cache setup</li>
<li>New icon</li>
</ul>
<h4>1.12</h4>
<ul>
<li>Code cleanup for 3.3</li>
</ul>
<h4>1.11</h4>
<ul>
<li>Added FAQ slug as title anchor</li>
<li>Optional H type selector (H1, H2) for better theme compatibility</li>
</ul>
<h4>1.1</h4>
<ul>
<li>Included optional jQuery AJAX pagination (thanks to @JohnPBloch and @DanDenney for the help)</li>
</ul>
<h4>1.043</h4>
<ul>
<li>Slight markup change (switching a span class to a div)</li>
<li>Cleaned up function to include optional jQuery collapse</li>
</ul>
<h4>1.042</h4>
<ul>
<li>Restored the single FAQ title on the “Random FAQ” widget</li>
</ul>
<h4>1.041</h4>
<ul>
<li>bug fix where markup in post editor screen would break layout on admin panel.</li>
</ul>
<h4>1.04</h4>
<ul>
<li>added 3 additional widgets</li>
<li>code cleanup via suggestions by @Yoast</li>
<li>Included wpautop function to display line breaks / lists / etc.</li>
</ul>
<h4>1.03</h4>
<ul>
<li>included optional jQuery collapse / expand</li>
<li>added second shortcode option [faqlist]</li>
<li>added instructions page within FAQ submenu</li>
</ul>
<h4>1.02</h4>
<ul>
<li>added option to control number of FAQs displayed via shortcode. See the How To section of the readme for more info</li>
</ul>
<h4>1.01</h4>
<ul>
<li>Fixed path for CPT icon</li>
<li>Updated user documentation</li>
</ul>
<h4>1.0</h4>
<ul>
<li>Initial release</li>
</ul>
<h3>Potential Enhancements</h3>
<ul>
<li>Got a bug? Something look off? Hit me up.</li>
</ul>


SFN Easy FAQ Manager

There no option to add Thumbnail to FAQ

Uses custom post types and taxonomies to manage an FAQ section for your site.

Ajay

WebberZone

<p><a href="https://webberzone.com/plugins/knowledgebase/" rel="nofollow ugc">Knowledge Base</a> makes building a knowledge base or FAQ for your WordPress site easy, fast, and scalable.</p>
<p>Whether you need a simple FAQ page, a full self-service help center, or a structured multi-product wiki, Knowledge Base scales to fit. Organize articles into products and sections, customize permalinks, and let your customers help themselves: no coding required.</p>
<p>Perfect for:</p>
<ul>
<li>Multi-product companies managing multiple help centers</li>
<li>SaaS platforms with self-service documentation portals</li>
<li>Ecommerce support centres reducing ticket volume</li>
<li>Documentation hubs and internal company wikis</li>
<li>Developers building customer-facing knowledge portals</li>
</ul>
<p><a href="https://webberzone.com/support/knowledgebase/" rel="nofollow ugc">Live Demo</a>.</p>
<h3>Powerful features available in the Free version</h3>
<ul>
<li><strong>Unlimited Knowledge Bases</strong>: Support as many products as you like, with unlimited sections and sub-sections.</li>
<li><strong>Beautiful, Responsive Layouts</strong>: Ships with clean templates powered by the Responsive Grid System.</li>
<li><strong>Customisable Permalinks</strong>: View your KB at /knowledgebase/ by default or change the base slugs for articles, sections, products, and tags. Advanced custom permalink structures with dynamic placeholders are available in Pro.</li>
<li><strong>Shortcodes + Gutenberg Blocks</strong>: Add KB listings anywhere using [knowledgebase] or use the Knowledge Base block.</li>
<li><strong>Built-in Breadcrumbs</strong>: Improve UX and SEO with breadcrumb navigation.</li>
<li><strong>Widgets Included</strong>: WZKB Articles, WZKB Sections, WZKB Products, and WZKB Breadcrumbs widgets.</li>
<li><strong>Built-in Caching</strong>: Speed up your Knowledge Base without extra plugins. Configurable cache expiry settings are available in Pro.</li>
<li><strong>Multilingual Ready</strong>: Full WPML and Polylang compatibility — translate articles, sections, products, and tags; language-aware caching and widgets included out of the box.</li>
<li><strong>Auto Table of Contents</strong>: Automatically generate a linked Table of Contents from article headings, with configurable depth and minimum heading threshold.</li>
<li><strong>Live Search Suggestions</strong>: Show accessible AJAX search suggestions as visitors type in the Knowledge Base search form.</li>
<li><strong>Related Articles</strong>: Display related articles at the bottom of KB articles based on categories and tags.</li>
<li><strong>Alerts</strong>: Add attention-grabbing alert boxes with the [kbalert] shortcode or Alerts block.</li>
</ul>
<h3>Pro features</h3>
<p><a href="https://webberzone.com/plugins/knowledgebase/#pro" rel="nofollow ugc">Knowledge Base Pro</a> enhances the plugin with advanced features for larger documentation sites, including ratings and feedback, a help widget, a powerful custom permalinks engine, premium layouts, enhanced TOC surfaces, and additional admin tools.</p>
<ul>
<li><strong>Article Rating & Feedback System</strong>: Collect binary or 5-star feedback with optional follow-up questions, admin alerts, Bayesian sorting, and GDPR-friendly tracking modes.</li>
<li><strong>Help Widget</strong>: Offer an in-app support hub with live search, suggested articles, and a contact form inside a floating assistant.</li>
<li><strong>Custom Permalinks Engine</strong>: Craft advanced URL structures for articles, sections, tags, and products using dynamic placeholders.</li>
<li><strong>Knowledge Base Homepage Mode</strong>: Display the Knowledge Base on your site homepage. The Knowledge Base URL becomes the homepage and the Knowledge Base archive URL redirects to the homepage.</li>
<li><strong>Premium Layout Pack</strong>: Unlock seven additional frontend styles (Modern, Minimal, Boxed, Gradient, Compact, Magazine, Professional).</li>
<li><strong>Enhanced Table of Contents</strong>: Three Pro TOC delivery surfaces — a sidebar widget that renders the TOC for the current article, a Gutenberg block to insert the TOC inline, and a floating/sticky panel that follows the reader down the page.</li>
<li><strong>Advanced Admin Tools</strong>: Control knowledge base caching with expiry settings, on-demand cache clearing, and other productivity enhancements.</li>
</ul>
<h3>Key Concepts</h3>
<ul>
<li><strong>Articles:</strong> Custom post type <code>wz_knowledgebase</code>: your FAQs, how-to guides, and documentation.</li>
<li><strong>Products:</strong> Custom taxonomy <code>wzkb_product</code>: link articles to one or more products.</li>
<li><strong>Sections:</strong> Custom taxonomy <code>wzkb_category</code>: organize content neatly into categories.</li>
<li><strong>Tags:</strong> Optional <code>wzkb_tag</code> taxonomy: make finding content even easier.</li>
</ul>
<h3>Contribute</h3>
<p>If you have an idea, I’d love to hear it. WebberZone Knowledge Base is also available on <a href="https://github.com/WebberZone/knowledgebase" rel="nofollow ugc">Github</a>. You can <a href="https://github.com/WebberZone/knowledgebase/issues" rel="nofollow ugc">create an issue on the Github page</a> or, better yet, fork the plugin, add a new feature and send me a pull request.</p>


Knowledge Base

The plugin is great, it comes with everything that you need for a good knowledge base. Using it with Ultimate Member will give you the ability to control visibility of articles and other stuff.

Everything that you need for a good knowledge base

Build a multi-product knowledge base for WordPress. Reduce support tickets with self-service docs, FAQs, and a built-in help center.

SFN Easy FAQ Manager vs Knowledge Base