Hardik Makadia

<p>WotNot automates your customer interactions at scale with chatbots. Solve business challenges like getting more leads, booking more appointments, scaling your customer support with cutting-edge chatbots across multiple channels – Website, Facebook Messenger, and WhatsApp Business.</p>
<p>Customers use WotNot to provide a personalized customer experience to their current or future customers which is available 24/7, responds instantly, totally reliable, and speaks the customer language.</p>
<span class="embed-youtube" style="text-align:center; display: block;"><iframe loading="lazy" class="youtube-player" width="750" height="422" src="https://www.youtube.com/embed/wMmio2y4mHA?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent" allowfullscreen="true" style="border:0;" sandbox="allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox"></iframe></span>
<p><strong>WHY USE A CHATBOT</strong></p>
<ol>
<li>Probing visitors by asking qualifying questions</li>
<li>Generating qualified leads</li>
<li>Answering frequently asked questions</li>
<li>Creating service tickets</li>
<li>Providing ticket status</li>
<li>Showing real estate properties</li>
<li>Appointment booking</li>
<li>Educate visitors about your service/product</li>
<li>Showcase your products in a carousel</li>
<li>Survey and Feedback collection</li>
<li>Optimize your business expenses</li>
</ol>
<p><strong>INDUSTRIES WHERE A CHATBOT WORKS BEST</strong></p>
<p>Chatbots are industry agnostic and can be used in industry for a wide-variety of use-cases. Some industries where our customers have seen great success are,</p>
<ul>
<li><a href="https://wotnot.io/real-estate-chatbot/" rel="nofollow ugc">Real Estate</a></li>
<li><a href="https://wotnot.io/insurance-chatbot/" rel="nofollow ugc">Insurance</a></li>
<li><a href="https://wotnot.io/chatbot-for-manufacturing/" rel="nofollow ugc">Manufacturing</a></li>
<li><a href="https://wotnot.io/chatbot-for-education/" rel="nofollow ugc">Education</a></li>
<li><a href="https://wotnot.io/healthcare-chatbot/" rel="nofollow ugc">Healthcare</a></li>
<li><a href="https://wotnot.io/financial-chatbot/" rel="nofollow ugc">Banking & Finance</a></li>
<li><a href="https://wotnot.io/travel-chatbot/" rel="nofollow ugc">Travel</a></li>
<li><a href="https://wotnot.io/retail-chatbot/" rel="nofollow ugc">Retail</a></li>
<li><a href="https://wotnot.io/ecommerce-chatbot/" rel="nofollow ugc">Ecommerce</a></li>
</ul>
<p>You can read more about the chatbot use-cases on our <a href="https://wotnot.io/blog/" rel="nofollow ugc">blogs</a>.</p>
<p>To help you get started quickly, we have created curated templates that you can simply choose while building your chatbot and get up and running with a few tweaks:</p>
<ul>
<li>Lead Generation Chatbot for B2B</li>
<li>Appointment Booking Chatbot</li>
<li>Property Showcasing Chatbot</li>
<li>General Customer Support Chatbot</li>
<li>Scheduling a Property Tour Chatbot</li>
<li>Lead Generation Chatbot for a Real Estate Property</li>
<li>Ecommerce Customer Support Chatbot</li>
<li>Lead Generation Chatbot for Brokers</li>
<li>Lead Generation Chatbot for Insurance Policy</li>
<li>Appointment Booking Chatbot for Hospitals</li>
<li>Pizza Restaurant Chatbot</li>
<li>Restaurant Reservation Chatbot</li>
<li>Account Opening Chatbot</li>
</ul>
<p><strong>FEATURES OF WOTNOT</strong></p>
<ol>
<li>No-code Bot Builder to build bots</li>
<li>Bot management to manage all the bots of your business</li>
<li>Visualize key metrics using Analytics Dashboard</li>
<li>View and manage all conversations using Live Chat</li>
<li>Take over a chat using Human Handover</li>
<li>Customize the appearance of the chatbot</li>
<li>Track goals to have bird’s eye view on how many conversations converted into sign-ups, demo requests, resolved tickets, leads and more</li>
<li>View Geographical Insights to understand your audience</li>
<li>Trigger Conditions to increase engagement to the chatbot</li>
<li>Create different chatbots for various pages</li>
<li>Get email notifications when a lead is generated</li>
<li>Integrate the chatbot with your CRM, ERP etc</li>
</ol>
<p>Read more about <a href="https://wotnot.io/bot-builder/" rel="nofollow ugc">No-code Bot Builder</a><br />
Real more about <a href="https://wotnot.io/human-handover/" rel="nofollow ugc">Human Handover</a><br />
Read more about <a href="https://wotnot.io/live-chat-tool/" rel="nofollow ugc">Live Chat Tool</a><br />
Read more about <a href="https://wotnot.io/chatbot-analytics/" rel="nofollow ugc">Analytics Dashboard</a></p>
<p>You can build the chatbot in any language (over 180 of them). Some of them are:</p>
<ul>
<li>English chatbot</li>
<li>Spanish chatbot</li>
<li>Portuguese chatbot</li>
<li>Arabic chatbot</li>
<li>Chinese chatbot</li>
<li>Danish chatbot</li>
<li>Dutch chatbot</li>
<li>French chatbot</li>
<li>German chatbot</li>
<li>Hebrew chatbot</li>
<li>Hindi chatbot</li>
<li>Italian chatbot</li>
<li>Japanese chatbot</li>
<li>Korean chatbot</li>
<li>Persian chatbot</li>
<li>Polish chatbot</li>
<li>Romanian chatbot</li>
<li>Russian chatbot</li>
<li>Swedish chatbot</li>
<li>RTL languages are supported!</li>
</ul>
<p><strong>WHAT OUR CUSTOMERS SAY</strong></p>
<p>3000+ rely on WotNot for customer interactions. Hear what our customers have to say about us,</p>
<blockquote>
<p>“The chatbot is truly well integrated with our internal processes. Our sales team and marketing teams are really happy with the over 50,000+ MQLs that the bot is generating organically.”<br />
  ★★★★★<br />
  — Chandradip Paitandi, Symphony Limited</p>
<p>“Our conversions pretty much skyrocketed after the bot implementation. We used to run ads on landing pages, but with the inclusion of a smart lead generation chatbot, we were able to generate more than 160 qualified leads over the course of a weekend. ”<br />
  ★★★★★<br />
  — Nikhil, Shivalik Group</p>
<p>“Within nine months of going live, the hospital chatbot generated nearly 2,000 leads. It helped streamline sales opportunities to the internal team.”<br />
  ★★★★★<br />
  — Himanshu Sharma, Zydus Hospitals</p>
</blockquote>
<p>You can view all our customer stories here – <a href="https://www.wotnot.io/customers" rel="nofollow ugc">www.wotnot.io/customers</a></p>
<p><strong>PRODUCT TOUR</strong></p>
<span class="embed-youtube" style="text-align:center; display: block;"><iframe loading="lazy" class="youtube-player" width="750" height="422" src="https://www.youtube.com/embed/z53qVsSpksA?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent" allowfullscreen="true" style="border:0;" sandbox="allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox"></iframe></span>
<p><strong>AREAS OF USE</strong><br />
The chatbot tool can also be useful with products and people in the following area:</p>
<p>Email, Newsletters, Contacts, Call Tracking, Calendar,Bookmarks, Accounting, Ads and Analytics, Amazon Web Services (AWS), Analytics, App Builder, Appointment setting, Customer Appreciation, Customer Relationship Management (CRM), Customer Support, Dashboards, Databases, Developer Tools, Devices, Documents, Drip Emails, Ecommerce, Education, Team Collaboration, Time Tracking, To-do Lists, Transactional Email, Real Estate, Reports, Reminders, Scheduling, Server Monitoring, Signatures, Notifications, Payment Processing, Phone & SMS, Printing, Product Management, Event Management, FAQ, Facebook, Fax, Files, Fitness & Entertainment, Forms, Fundraising, Gaming, Google, Human Resources (HR), Management Tools, Marketing Automation, Microsoft, Net Promoter Score, News, Notes, Project Management, Proposals & Invoices, Social Media, Social Media Management, Spreadsheets, Surveys, Team Chat, Video Calls, Video, Audio, & Images, Webinar</p>
<p><strong>SUPPORT</strong><br />
If you have any questions about building the chatbot, please send an email to hello@wotnot.io.</p>
<p>To read from our help articles, visit our <a href="https://wotnot.atlassian.net/servicedesk/customer/portals" rel="nofollow ugc">help desk</a></p>


Chatbot & Live Chat for WP – WotNot

Add a Free Chatbot to your WordPress to automate lead generation and scale your customer support - with zero code.

Ometrics, LLC

<h4>What is Ochatbot?</h4>
<p>Ochatbot is an AI chatbot that can be used as an eCommerce chatbot, Support chatbot, and a LeadBot. Created in 2017, Ochatbot’s unique technology uses generative AI similar to ChatGPT and Scripted Natural Language Processing (NLP) AI to generate human-like textual conversations that focus on customer service, support, and engagement.</p>
<span class="embed-youtube" style="text-align:center; display: block;"><iframe loading="lazy" class="youtube-player" width="750" height="422" src="https://www.youtube.com/embed/3I2tC6_ZcP8?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent" allowfullscreen="true" style="border:0;" sandbox="allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox"></iframe></span>
<h3>Easy Setup</h3>
<p>No coding is required! Simply install the Ochatbot plugin, then Ochatbot crawls your WordPress site content and imports WooCommerce data directly into Ochatbot’s generative AI brain. You now have a working chatbot that can answer support and or product questions and for eCommerce applications can recommend products.</p>
<p>Fine-tune your visitor’s experiences with tailored responses for common customer questions, product inquiries, personalized recommendations, promotional offerings, lead generation, custom product finder, optional live chat, surveys, and more.</p>
<h3>When Customers Engage with Ochatbot:</h3>
<h4>20% to 40% increase in revenue</h4>
<p>By quickly overcoming customer buying obstacles and assisting them to the right product your Woocommerce store will see a lift in sales and average order value when shoppers engage with Ochatbot.</p>
<p><strong>eCommerce features include:</strong></p>
<ul>
<li>Abandoned cart recovery</li>
<li>Product upsells and cross-sells</li>
<li>Feature product images, videos, and text</li>
<li>Add-to-cart shopping directly from the chatbot window.</li>
</ul>
<h4>5%-35% lift in Average Order Value (AOV)</h4>
<p>Ochatbot recommends products to purchase upselling and cross-selling. This increases the average order value of a purchase</p>
<h4>25%-45% reduction in customer support tickets.</h4>
<p>Help customers immediately with 24/7 customer support, reducing support times and building customer satisfaction. Ochatbot sources its answers from your website content, FAQs, and other documents such as customer support training documents. Create question-and-answer sessions to narrow down a specific question to provide the right answer.</p>
<p>Ochatbot handles the #1 eCommerce question, “Where’s my order?” and other repetitive queries with ease, freeing up valuable time for your support team to focus on customers who require more personalized assistance.</p>
<p><strong>We Guarantee a Positive ROI or We Work for Free</strong></p>
<p>That’s right! We are so confident that Ochatbot will increase your sales, AOV, and reduce your support tickets that we provide a <a href="https://www.ometrics.com/ochatbot-for-enterprise/" rel="nofollow ugc">Guarantee</a> with our Pro and Enterprise plans. <a href="https://www.ometrics.com/ochatbot-for-enterprise/" rel="nofollow ugc">Learn More</a></p>
<h3>HOW DOES OCHATBOT WORK?</h3>
<p>Ochatbot’s AI uses Ometrics’ proprietary Scripted NLP AI and Generative AI to create natural-sounding answers to user questions. The AI first engages the customers with questions to determine the best way to respond.  This can often be broken down into these use cases:</p>
<p>User wants…</p>
<ul>
<li>to look for an exact product</li>
<li>to look for a product for a particular use </li>
<li>to ask additional questions to determine the best product fit</li>
<li>to look for customer support or service</li>
<li>to look for order status and tracking. </li>
<li>to inquire about something that needs legally accurate responses, such as FDA-approved products, medical questions, warranties, etc.</li>
<li>to switch to live chat. If a support person is not available, Ochatbot sends in a ticket.</li>
<li>receive a quote and go through qualifying questions. Ochatbot then sends the lead as an email or to the ticketing system.</li>
</ul>
<p>After the Engagement question is defined, the AI will either respond with a scripted or generative response. The generative response is only from the data gathered from the site and the documents provided.</p>
<p>Each week a report is sent to you with the top KPIs such as:</p>
<ul>
<li>Page Engagement: See what pages receive the most chatbot inquiries, so you can improve page conversion rate. </li>
<li>Top Button Clicks: Gain additional insights about customer interests by tracking their button clicks within Ochatbot.  </li>
<li>Total number of sales generated by Ochatbot, number of support tickets, and more.</li>
</ul>
<h3>FEATURES</h3>
<h4>Generative AI</h4>
<p>Ometrics proprietary generative AI technology creates unique and relevant responses to user inquiries. When installed it instantly ingests all the content and product data on your site so customers can ask questions and get answers. Similar to ChatGPT, Ometrics’ proprietary generative AI technology is designed for website visitors asking questions about your business.</p>
<h4>Scripted NLP AI</h4>
<p>Create AI intents and simple rule-based conversational flows using Ochatbot’s Scripted Natural Language Processing AI.  Our intuitive drag-and-drop interface allows you to visually create predetermined responses that are non-changeable and legally accurate. Additionally, this scripted, intent-based system allows you to direct users toward specific products and services, as well as build qualifying lead forms and surveys.</p>
<h4>Awesome Support</h4>
<p>We are not satisfied unless you are. So don’t hesitate to contact us for questions.</p>
<h4>Abandoned Cart</h4>
<p>Alert customers of abandoned items in the cart and incomplete checkouts.</p>
<h4>Order Status</h4>
<p>Answer customers’ #1 question: “Where’s my order?” with order status and tracking.</p>
<h4>Ochatbot Requires No Programming</h4>
<p>Ochatbot’s easy, no-code setup allows the AI to learn everything it needs upon installation.</p>
<h4>Natural Language Processing</h4>
<p>Ometrics’ unique NLP AI allows for natural topic switching amongst predetermined responses. Seamlessly switch from Scripted NLP AI to Generative AI to control the response you need.</p>
<h4>Ochatbot Reporting Provides Marketing Insights</h4>
<p>Identify key obstacles that are getting in the way of your customers making a purchase. From site bugs and confusing purchase processes to shopping behavior metrics and more.</p>
<h4>The Ochatbot Engagement Question Module</h4>
<p>Ochatbot allows you to create any type of branching conversation you may have with your customers to answer their questions and get around sales obstacles to purchase quickly.</p>
<h4>Page Targeting</h4>
<p>Engage visitors with the right questions at the right time in their sales journey.</p>
<h4>Connect Your Apps and Automate Workflows</h4>
<p>Connect to 1000s of CRM and email systems with a Zapier connection.</p>
<h4>9 Bonus Engagement Tools</h4>
<p>Live Chat, LeadBot, Exit Popups, Mobile Banners, Lead & Offer Sliders, and more.</p>
<h4>Pro and Enterprise Plans are Guaranteed</h4>
<p>Let us take care of everything for you with our Pro plan. We build, customize, and maintain your AI chatbot. We’re so confident in Ochatbot that we Guarantee a positive ROI or we work for free.</p>
<h3>Usage</h3>
<ol>
<li>If you already have an account at Ometrics, just activate the plugin, connect to your Ometrics account on the <code>Settings > Ochatbot - AI Chatbot for eCommerce & Support</code> page, and your Ochatbot will appear on your site.</li>
<li>You can create your free account at <a href="https://www.ometrics.com/user_registration?free_account=1" rel="nofollow ugc">Ometrics.com</a>.</li>
<li>Create your Ochatbot and adjust your configuration at <a href="https://www.ometrics.com/user" rel="nofollow ugc">Ometrics.com</a>.</li>
</ol>


Ochatbot – AI Chatbot for eCommerce & Support

Increase eCommerce sales and leads with Ochatbot - a free AI Chatbot.

Chatbot & Live Chat for WP – WotNot vs Ochatbot – AI Chatbot for eCommerce & Support