Steve Grunwell

Van Patten Media

<p>It’s common practice for digital agencies to build a WordPress site/theme then simply hand it off to the client for day-to-day updating. The developers work hard to strike a balance between replicating the designer’s vision and making the theme easy for the client to use. As the design becomes more complex the developer faces questions: Will the client remember to wrap this in a <code><blockquote></code>? Can we count on the content manager remembering to add <code>class="btn"</code> to that link?</p>
<p>It can be equally frustrating from the client side. You don’t want to deal with learning HTML but you want your content to look just as well formatted as the stuff the agency put in at launch. The agency sent over a formatting/style guide but it never seems to be around when you need it.</p>
<p>WP Client Reference attempts to solve these problems by embedding client documentation directly into WordPress. Now agencies can include style guides, tutorials, FAQs, and more without worrying about content managers on the client side not knowing how to format that complicated call-to-action. It’s also useful for any type of team to keep track of information (with versioning) right within WordPress.</p>
<h3>Special Thanks</h3>
<p>Thank you to duckgoesoink for catching the Knowledgebase/User conflict fixed in 0.41.</p>


WP Client Reference

Create a reference guide for clients right in the WordPress administration area.

WebberZone

Ajay

<p><a href="https://webberzone.com/plugins/knowledgebase/" rel="nofollow ugc">Knowledge Base</a> is an easy-to-use WordPress plugin that allows you to create a knowledge base / FAQ section on your site.</p>
<p>You can use it to create a single or multi-product knowledge base with little effort.</p>
<p>The plugin was born after I tried several free plugins and themes that didn’t fit my purpose. It’s designed to be very easy to install and use out of the box.</p>
<p>You can view a <a href="https://webberzone.com/support/knowledgebase/" rel="nofollow ugc">live demo of my knowledge base</a>.</p>
<h4>Terminology</h4>
<ul>
<li><strong>Articles</strong>: A custom post type <code>wz_knowledgebase</code> is used to store all the knowledge base articles</li>
<li><strong>Sections</strong>: A custom taxonomy ( <code>kbcategory</code> ) used to create the knowledge base. You will need <em>at least one category</em> to display the knowledge base. Add these categories under <em>Knowledge Base > Sections</em></li>
<li><strong>Tags</strong>: Additionally you can use tags ( <code>kbtags</code> ) can also be used for each knowledge base article.</li>
</ul>
<h4>Main features</h4>
<ul>
<li>Supports unlimited knowledge bases using different sections with unlimited nested levels</li>
<li>Inbuilt styles that display the Knowledge Base beautifully and are fully responsive – Uses the <a href="http://www.responsivegridsystem.com/" rel="nofollow ugc">Responsive Grid System</a></li>
<li>Customizable permalinks: Archives are enabled so your knowledge base can be viewed automatically at <code>/knowledgebase/</code> upon activation. You can change this on the Settings page</li>
<li>Shortcode: <code>[knowledgebase]</code> will allow you to display the knowledge base on any page you choose. For other shortcodes, check the FAQ</li>
<li>Gutenberg block: You can display the knowledge base using a block. Find it by typing <code>kb</code> or <code>knowledge base</code> when adding a new block</li>
<li>Breadcrumbs: Default templates include breadcrumbs. Alternatively, use the function or shortcode to display this where you want</li>
<li>Widgets: WZKB Articles, WZKB Sections and WZKB Breadcrumbs</li>
<li>Inbuilt cache to speed up the display of your knowledge base articles</li>
</ul>
<h4>Contribute</h4>
<p>If you have an idea, I’d love to hear it. WebberZone Knowledge Base is also available on <a href="https://github.com/WebberZone/knowledgebase" rel="nofollow ugc">Github</a>. You can <a href="https://github.com/WebberZone/knowledgebase/issues" rel="nofollow ugc">create an issue on the Github page</a> or, better yet, fork the plugin, add a new feature and send me a pull request.</p>


Knowledge Base

The plugin is great, it comes with everything that you need for a good knowledge base. Using it with Ultimate Member will give you the ability to control visibility of articles and other stuff.

Everything that you need for a good knowledge base

Effortlessly build a comprehensive knowledge base for unlimited products on your WordPress site and elevate your customer support experience.

WP Client Reference vs Knowledge Base