Steve Grunwell

Van Patten Media

<p>It’s common practice for digital agencies to build a WordPress site/theme then simply hand it off to the client for day-to-day updating. The developers work hard to strike a balance between replicating the designer’s vision and making the theme easy for the client to use. As the design becomes more complex the developer faces questions: Will the client remember to wrap this in a <code><blockquote></code>? Can we count on the content manager remembering to add <code>class="btn"</code> to that link?</p>
<p>It can be equally frustrating from the client side. You don’t want to deal with learning HTML but you want your content to look just as well formatted as the stuff the agency put in at launch. The agency sent over a formatting/style guide but it never seems to be around when you need it.</p>
<p>WP Client Reference attempts to solve these problems by embedding client documentation directly into WordPress. Now agencies can include style guides, tutorials, FAQs, and more without worrying about content managers on the client side not knowing how to format that complicated call-to-action. It’s also useful for any type of team to keep track of information (with versioning) right within WordPress.</p>
<h3>Special Thanks</h3>
<p>Thank you to duckgoesoink for catching the Knowledgebase/User conflict fixed in 0.41.</p>


WP Client Reference

Create a reference guide for clients right in the WordPress administration area.

macbookandrew

Maeve Lander

Jeroen Sormani

HelgaTheViking

iova.mihai

Base29

<p>Create an attractive and professional knowledge base or documentation. WP Knowledgebase is easy to use, easy to customize, and works with any theme.</p>
<h4>Why is a knowledge base important?</h4>
<ul>
<li><strong>Often, people prefer self-service</strong> – People often try to find answers on their own before contacting for help. A knowledgebase is where they look first.</li>
<li><strong>A knowledge base operates 24/7</strong> – Even if you have a distributed team, a knowledgebase will always be there for your users.</li>
<li><strong>A knowledge base acts like a brain for your support team</strong> – Your team members won’t know everything other team members know. A knowledgebase can bridge that gap and offer your team.</li>
<li><strong>It can lower costs</strong> – With standardized answers and all the information in one place, a knowledgebase can ensure new hires are trained quicker and better.</li>
</ul>
<h4>Key Features</h4>
<ul>
<li>Simple and easy to use documentation plugin</li>
<li>Fully RESPONSIVE knowledge base template files</li>
<li>Customise your catalogue presentation easily (choose theme colour, sidebar layouts, number of knowledge base articles to show etc)</li>
<li>Super fast search, with predictive text – handy!</li>
<li>A selection of sidebar widgets (search, categories, tags, posts)</li>
<li>Integrated documentation breadcrumbs (on/off)</li>
<li>Display comments on knowledge base articles (on/off)</li>
<li>Drag & Drop for custom ordering of documentation articles and categories</li>
<li>Works across all major browsers and devices – IE8+, Safari, Firefox, Chrome</li>
<li>Editable slug (default is /knowledge base )</li>
</ul>
<h4>Premium Features</h4>
<p><a href="https://usewpknowledgebase.com/" rel="nofollow ugc">WP Knowledgebase PRO</a> is a paid-upgrade to WP Knowledgebase which makes your mouth water with <a href="https://usewpknowledgebase.com/" rel="nofollow ugc">these delicious documentation features</a>:</p>
<ul>
<li><strong>Search Analytics</strong> – Understand what users are searching for on your documentation website. View each individual knowledge base search query and also the most popular searches.</li>
<li><strong>Article Feedback (coming soon)</strong> – Let your users offer feedback on your knowledge base articles. They can vote and offer feedback directly from the documentation articles.</li>
<li><strong>Related Documentation Articles (coming soon)</strong> – Guide your users through the knowledge base. Add a list of related documentation articles at the bottom of an article, so your users always have access to answers.</li>
<li><strong>Content Restriction</strong> – Set up a private knowledge base or wiki with just a few clicks. Restrict access to your knowledge base content. Allow access to your documentation only to certain user roles or individual users.</li>
</ul>
<p>Improve your documentation with <a href="https://usewpknowledgebase.com/" rel="nofollow ugc">WP Knowledgebase PRO</a> now!</p>
<h4>Important</h4>
<p>On activation, the plugin will create a page called “Knowledgebase” and on that page there will be the shortcode <code>[kbe_knowledgebase]</code>. If you want to change the slug of that page do so via the WP Knowledgebase settings.</p>
<h4>Advanced Customisation</h4>
<p>Developers, you can completely customise the way the WP Knowledgebase displays by copying the plugin templates to your theme and customising them there. You may be familiar with this method of templating as used by WooCommerce.</p>
<p>In the plugin’s root directory you will find a folder called <code>template</code>. You can override that folder and any of the files within, by copying them into your active theme and renaming the folder to <code>/yourtheme/wp_knowledgebase</code>. WP Knowledgebase plugin will automatically load any template files you have in that folder in your theme, and use them instead of its default template files. If no such folder or files exist in your theme, it will use the ones from the plugin.</p>
<p>This is the safest way to customise the WP Knowledebase templates, as it means that your changes will not be overwritten when the plugin updates.</p>
<h4>Official Demo</h4>
<ul>
<li><a href="http://demo.enigmaweb.com.au/knowledgebase/" rel="nofollow ugc">Click here</a> for out-of-the-box demo</li>
</ul>
<h4>User Examples</h4>
<ul>
<li><a href="https://www.wpbookingsystem.com/plugin-documentation/" rel="nofollow ugc">WP Booking System</a> documentation</li>
</ul>
<h4>Need help?</h4>
<p>Have any questions, bug reports or feature requests? Please <a href="https://usewpknowledgebase.com/contact/" rel="nofollow ugc">contact us here</a></p>
<h4>Languages</h4>
<p>English, German, Dutch, Blugarian, Spanish – Spain, Spanish – USA, Spanish – Puerto Rico, Brazilian Portaguese, Swedish, Polish and Indonesian.</p>
<p>Translators, thank you all for your contribution to this plugin. Much appreciated. If you’d like to help translate this plugin into your language please get in touch. It’s very easy – you don’t have to know any code and it’s a great way to contribute to the WordPress community.</p>


WordPress Knowledge base & Documentation Plugin – WP Knowledgebase

I tried more than 10 Plugins for Documentation/KB system and its the best among all. Simple usage and very readable design. Recommended.

Best of the most

Like the title says, it is the best plugin i could find to fit my needs. It's easy to set up and the backend interface is very intuitive and easy to use. 

Would recommend and will definitely use it for future projects.

Best knowledgebase plugin

Simple and flexible knowledge base & documentation plugin for WordPress. Reduce customer support in days with great documentation.

WP Client Reference vs WordPress Knowledge base & Documentation Plugin – WP Knowledgebase