Adrian Gray

<h4>Sick of wondering what your visitors are thinking?</h4>
<p>A loyal customer of a small business website can spend thousands of dollars over the course of a few years. Smart business owners spend up big on ads, coupons, and discounts, to get new customers in the door.</p>
<h4>But getting new customers should be just the start</h4>
<p>To keep customers happy and engaged you need to understand them. Do you know:</p>
<ul>
<li>How they got to your site?</li>
<li>What products they want to see?</li>
<li>What features they think your site needs?</li>
<li>Is anything holdeing them back from buying more?</li>
<li>Are there things you could be doing better?</li>
</ul>
<p>You’re always better off knowing more. If you know what’s putting people off, you can change it. If you know what people love, you can give them more of it. You need all the customer feedback you can get.</p>
<h4>Savvy people get feedback from their users.</h4>
<p>The problem is that very few people use contact pages to give customer feedback. It’s an additional point of friction – it’s just easier for your potential customers to click the back page than to hunt out your contact page.</p>
<p>Opening up comments is better, but not by much. You have to take care of spam, and you can bet competitors will be reading your comments too.</p>
<p>What if you had an easy way to ask users for feedback, at the most point in the sales funnel most valuable to you, and then get the feedback emailed directly to you?</p>
<h4>Getting customer feedback is what WP Customer Feedback is all about</h4>
<p>Hearing your customers’ feedback is awesome, especially for usability issues, prioritizing features and gaining insights into potential new features.</p>
<p>With more insight into your visitor’s thinking you can:</p>
<ul>
<li>Know what people really think</li>
<li>Better tailor your content</li>
<li>Dramatically increase leads and conversions</li>
</ul>
<h4>Current customization options</h4>
<ul>
<li>Panel title and feedback question</li>
<li>Pop up panel title bar color</li>
<li>Email request text</li>
<li>Submit button text</li>
<li>Delay before panel scrolls into view</li>
<li>Thankyou text after feedback submitted</li>
</ul>
<h4>Video walk through</h4>
<p><a href="https://swoon.wistia.com/medias/cj34mg9sbp" title="WP Customer Feedback walk through video" rel="nofollow ugc">Video walk through in Wistia</a></p>
<p>Suggestions for improvements are always welcome, and I love to hear suggestions for new plugins.</p>
<p>email: adrian@endual.com<br />
twitter: @endual</p>


WP Customer Feedback

I got an email message that was completely blank. Users should not be able to click "submit" unless they've actually typed something in.



needs required fields or captcha

Give users a quick and easy way to provide feedback. Feedback is sent directly to you, away from competitors eyes. Increases leads and conversions.

Ben Roberts

<p>Boomerang provides a simple interface for your users or customers to provide feedback about your goods or services. While created with feature requests in mind, you can use Boomerang to collect any form of feedback from your customers, staff, potential leads and so on.</p>
<p>It all starts with a board. And with Boomerang, you can create as many as you want. Boards contain Boomerangs. These are the individual pieces of feedback your users provide. Whenever a user creates a ‘Boomerang’, it is assigned to a chosen board. So if you are a software company with multiple products, you are all set. If you run a chain of hotels, each hotel can have a board, and you can easily keep track of your feedback.</p>
<p>Here’s where Boomerang get’s really clever. Each board has its own set of options. Because we know that collecting feedback may not be done the same way across your whole product or service offer. So go ahead and customise each one accordingly.</p>
<h3>✨ Features</h3>
<h4>A Modern User Interface</h4>
<p>Boomerang features a slick user interface, closer to alternatives such as Canny or Frill. If you’ve used those (and cringed at the price they charge) you’ll feel right at home. Boomerang comes with it’s own global styles, so you can get started right away. However, if you are a web designer and happy using CSS, you can turn these off for a more native, non-opinionated experience.</p>
<p>For administrators, nearly everything can be achieved on the front-end. Delete a Boomerang. Change it’s status. And so on. You deserve a great experience too.</p>
<h4>Granular Control</h4>
<p>The most basic Boomerang has a title, and some content. That’s it. Everything else a Boomerang might need, can be switched on individually. When you create a board, these are all turned off by default. The easiest way to learn what the features do is to turn them on, one at a time. Experiment with how feature rich you want your Boomerangs to be. And if you need a bit more guidance, each feature has a description to tell you more.</p>
<h4>The Boomerang Block</h4>
<p>The Boomerang archive comes with everything you need to create and list Boomerangs. A modern, AJAX-enabled form. AJAX-enabled filters to narrow down the Boomerang list. But how do you display it? Add your Boomerang listing to any page, using the Boomerang shortcode (you’ll see this at the top of each board’s settings page). Even easier, you could use the Boomerang Block to pick a board you’ve already created, and add that directly into your block editor.</p>
<h4>Statuses</h4>
<p>Some plugins don’t let you edit your statuses. Boomerang gives you full control over them. You create them, you edit them, you assign them to Boomerangs. And you do all that in the Boomerang Status Center. You’ll find it in the Boomerang menu.</p>
<h4>Amazing Help and Support</h4>
<p>Feel free to ask questions in the plugin support forum. You can see the link at the top of this page. Alternatively, you will find a ‘Contact Us’ item on the Boomerang menu.Please don’t hesitate to reach out! We really want to meet you, and find out more about how you are using Boomerang. When you activate Boomerang, you will be asked to opt in to receive emails from us. We don’t do spam. We hate it. But if you choose to opt in, we can send you updates on how our website is getting on, and what new features we have planned.</p>
<h3>💲Premium Features</h3>
<p>We have a huge number of premium features available. To see how powerful our Professional Edition is, head to our <a href="https://boomerangwp.com/" rel="nofollow ugc">website</a>. Features include:</p>
<ul>
<li>Quick Polls</li>
<li>Boomerang Merging</li>
<li>Better styling, colored statuses, improved layouts</li>
<li>Bug Management</li>
<li>Guest Submissions</li>
<li>Anonymous voting</li>
<li>Boomerang Editing</li>
<li>Related and suggested Boomerangs, to reduce duplication</li>
<li>Google reCaptcha v3 integration</li>
<li>Crowdfunding (for when you can’t justify developing an idea, but your users want to pay for it)</li>
<li>Custom Fields</li>
<li>Audit Logging</li>
<li>IgnitionDeck integration</li>
<li>BuddyPress/BuddyBoss integration</li>
<li>Status change notifications</li>
<li>New comment notifications</li>
<li>And much, much more…</li>
</ul>
<h3>⚙️ Getting Started</h3>
<ol>
<li>Install and activate Boomerang. Opt in so we can send you updates on how Boomerang is evolving.</li>
<li>Change your permalinks under Settings > Permalinks. You probably don’t want to call your feature requests Boomerangs, right?</li>
<li>Create you first board. Use our shortcode or block to add it to any page.</li>
<li>Create your first Boomerang. It won’t look like much.</li>
<li>Head to your board’s settings page in the back-end, and configure it any way you choose.</li>
<li>If you get stuck, or have an amazing idea for Boomerang, head to the support forum.</li>
</ol>
<h3>📧 Connect with us</h3>
<p><a href="https://www.facebook.com/boomerangWP/" rel="nofollow ugc">Facebook</a></p>


Boomerang

A slick, modern feature request and feedback platform for WordPress. Visit us at boomerangwp.com.

WP Customer Feedback vs Boomerang