Adrian Gray

<h4>Sick of wondering what your visitors are thinking?</h4>
<p>A loyal customer of a small business website can spend thousands of dollars over the course of a few years. Smart business owners spend up big on ads, coupons, and discounts, to get new customers in the door.</p>
<h4>But getting new customers should be just the start</h4>
<p>To keep customers happy and engaged you need to understand them. Do you know:</p>
<ul>
<li>How they got to your site?</li>
<li>What products they want to see?</li>
<li>What features they think your site needs?</li>
<li>Is anything holdeing them back from buying more?</li>
<li>Are there things you could be doing better?</li>
</ul>
<p>You’re always better off knowing more. If you know what’s putting people off, you can change it. If you know what people love, you can give them more of it. You need all the customer feedback you can get.</p>
<h4>Savvy people get feedback from their users.</h4>
<p>The problem is that very few people use contact pages to give customer feedback. It’s an additional point of friction – it’s just easier for your potential customers to click the back page than to hunt out your contact page.</p>
<p>Opening up comments is better, but not by much. You have to take care of spam, and you can bet competitors will be reading your comments too.</p>
<p>What if you had an easy way to ask users for feedback, at the most point in the sales funnel most valuable to you, and then get the feedback emailed directly to you?</p>
<h4>Getting customer feedback is what WP Customer Feedback is all about</h4>
<p>Hearing your customers’ feedback is awesome, especially for usability issues, prioritizing features and gaining insights into potential new features.</p>
<p>With more insight into your visitor’s thinking you can:</p>
<ul>
<li>Know what people really think</li>
<li>Better tailor your content</li>
<li>Dramatically increase leads and conversions</li>
</ul>
<h4>Current customization options</h4>
<ul>
<li>Panel title and feedback question</li>
<li>Pop up panel title bar color</li>
<li>Email request text</li>
<li>Submit button text</li>
<li>Delay before panel scrolls into view</li>
<li>Thankyou text after feedback submitted</li>
</ul>
<h4>Video walk through</h4>
<p><a href="https://swoon.wistia.com/medias/cj34mg9sbp" title="WP Customer Feedback walk through video" rel="nofollow ugc">Video walk through in Wistia</a></p>
<p>Suggestions for improvements are always welcome, and I love to hear suggestions for new plugins.</p>
<p>email: adrian@endual.com<br />
twitter: @endual</p>


WP Customer Feedback

I got an email message that was completely blank. Users should not be able to click "submit" unless they've actually typed something in.



needs required fields or captcha

Give users a quick and easy way to provide feedback. Feedback is sent directly to you, away from competitors eyes. Increases leads and conversions.

DAEXT

<p>This plugin lets you easily add a “Was it helpful?” survey on your blog or knowledge base pages.</p>
<p>Use this quick pool to understand if your content resonates with your audience and apply the proper improvements to your website.</p>
<h3>Pro Version</h3>
<p>The <a href="https://daext.com/helpful/" rel="nofollow ugc">Pro Version</a> of this plugin is now available with additional features such as the ability to send email notifications when new feedback is received, export the feedback data, download the single feedback in PDF format, options to configure the feedback form position, and more.</p>
<h3>Why should you use a “Was this helpful? Yes/No” survey to improve your content?</h3>
<p>People are willing to share feedback when they do not have to make an effort to open the survey and fill out a lengthy form. Consequently, a simple “Was this helpful? Yes/No” feedback form is ideal for finding issues in your articles.</p>
<h3>How the plugin applies the “Was this helpful?” survey to your WordPress site?</h3>
<p>The plugin, using filters, automatically applies the feedback form at the end of the articles that belong to the configured custom post types. The form includes a custom question like “Was this helpful?” (or “Do you find this article helpful?”, “Would you recommend it?”, etc.), buttons to submit positive or negative feedback, and an optional field that lets the user send a feedback comment.</p>
<h3>Browse the feedback data</h3>
<p>The plugin collects the feedback value (positive or negative) and, optionally, a comment from the user. These data are stored in a custom plugin database table and available to you in the Statistics menu or from a dedicated Post sidebar section.</p>
<h4>Statistics menu</h4>
<p>The statistics menu displays statistics on the feedback received by the posts. Here, you will find essential metrics like the positive feedback ratio and the number of positive and negative feedback. In addition, the plugin will also present details on the single feedback values and feedback comments in a dedicated submenu.</p>
<p>We have also included the ability to filter the statistics. So you can, for example, quickly find posts that need improvements by displaying only the ones with a specific positive feedback ratio.</p>
<h4>Feedback menu</h4>
<p>The feedback menu shows the single feedback received by the articles. Filters are available and can be used, for example, to find submissions received on a specific date, comments that include certain keywords, and more.</p>
<h4>Post sidebar section</h4>
<p>The plugin adds a new dedicated section named “Helpful” in the block editor sidebar. Here you can easily monitor positive and negative feedback while editing the articles.</p>
<h3>Features</h3>
<h4>Limit multiple feedback on the same article</h4>
<p>Prevent multiple form submissions by using cookies or by checking the user IP.</p>
<h4>Apply “Was this helpful?” only to specific custom post types</h4>
<p>A dedicated option allows you to apply the “Was this helpful?” survey only to specific post types. Use this option, for example, to collect feedback only on your knowledge base pages and not on your blog articles and pages.</p>
<h4>Feedback comments</h4>
<p>Receive comments from the users. With a dedicated option, you can enable this feature under the following alternative conditions:</p>
<ul>
<li>Always</li>
<li>After a positive feedback</li>
<li>After a negative feedback</li>
<li>Never</li>
</ul>
<h4>Multiple Rating Buttons Styles</h4>
<p>Select between multiple types of rating buttons. Your options include text-only buttons, icons, and text buttons with icons.</p>
<h4>Customizable SVG for the icons</h4>
<p>We included high-quality icons in SVG format to submit the ratings.</p>
<p>Currently, the following SVG icons are available:</p>
<ul>
<li>Happy face</li>
<li>Sad face</li>
<li>Thumb up</li>
<li>Thumb down</li>
</ul>
<p>Note that from the plugin options, you can select your favorite icons and customize the icon’s colors.</p>
<h4>Content customizations</h4>
<p>Configure the exact textual content displayed in the form. With this feature, you can, for example, change the “Was this helpful?” question to common variations like “Do you find this article helpful?”, “Would you recommend it?”</p>
<p>Here you can also configure the other sentences included in the form. For example, you can encourage the user to leave a feedback comment with sentences like “We’re glad that you liked the post! Let us know why.”, “How can we make it better?”, “We’re sorry to hear that. Please let us know how we can improve.”</p>
<h4>Typography customization</h4>
<p>Easily configure the font family, font size, font style, font weight, and line height of any textual element displayed in the feedback form.</p>
<p>In addition, you can load custom Google Fonts by including the embed code in a dedicated plugin option.</p>
<h4>Colors Customizations</h4>
<p>You can customize the color of any displayed form element with dedicated options.</p>
<h4>Spacing</h4>
<p>Configure the margin and padding of the form elements with dedicated options.</p>
<h4>Back-end customizations</h4>
<p>Customize the back-end menus of the plugin, for example, by restricting the plugin menus only to users with specific capabilities, configuring a custom number of paginated items, and more.</p>
<h4>Test mode</h4>
<p>Test the “Was this helpful?” form with a dedicated “Test Mode” option before going live.</p>
<h4>Configure the feedback comment length</h4>
<p>Limit the maximum number of characters the users can include in the feedback comment.</p>
<h4>Enable the form on a per-post basis</h4>
<p>Enable or disable the feedback form on a per-post basis with a toggle available in a dedicated section of the block editor sidebar.</p>
<h4>Other Plugins from us</h4>
<p>If you like this plugin, please check out our other projects on <a href="https://daext.com/" rel="nofollow ugc">our website</a>.</p>
<h3>Credits</h3>
<p>This plugin makes use of the following resources:</p>
<ul>
<li><a href="https://github.com/select2/select2" rel="nofollow ugc">Select2</a> licensed under the <a href="http://www.opensource.org/licenses/mit-license.php" rel="nofollow ugc">MIT License</a></li>
</ul>


Helpful – Article Feedback Plugin

Easily add a "Was it helpful?" survey on your blog or knowledge base pages with this article feedback plugin.

WP Customer Feedback vs Helpful – Article Feedback Plugin