Adrian Gray

<h4>Sick of wondering what your visitors are thinking?</h4>
<p>A loyal customer of a small business website can spend thousands of dollars over the course of a few years. Smart business owners spend up big on ads, coupons, and discounts, to get new customers in the door.</p>
<h4>But getting new customers should be just the start</h4>
<p>To keep customers happy and engaged you need to understand them. Do you know:</p>
<ul>
<li>How they got to your site?</li>
<li>What products they want to see?</li>
<li>What features they think your site needs?</li>
<li>Is anything holdeing them back from buying more?</li>
<li>Are there things you could be doing better?</li>
</ul>
<p>You’re always better off knowing more. If you know what’s putting people off, you can change it. If you know what people love, you can give them more of it. You need all the customer feedback you can get.</p>
<h4>Savvy people get feedback from their users.</h4>
<p>The problem is that very few people use contact pages to give customer feedback. It’s an additional point of friction – it’s just easier for your potential customers to click the back page than to hunt out your contact page.</p>
<p>Opening up comments is better, but not by much. You have to take care of spam, and you can bet competitors will be reading your comments too.</p>
<p>What if you had an easy way to ask users for feedback, at the most point in the sales funnel most valuable to you, and then get the feedback emailed directly to you?</p>
<h4>Getting customer feedback is what WP Customer Feedback is all about</h4>
<p>Hearing your customers’ feedback is awesome, especially for usability issues, prioritizing features and gaining insights into potential new features.</p>
<p>With more insight into your visitor’s thinking you can:</p>
<ul>
<li>Know what people really think</li>
<li>Better tailor your content</li>
<li>Dramatically increase leads and conversions</li>
</ul>
<h4>Current customization options</h4>
<ul>
<li>Panel title and feedback question</li>
<li>Pop up panel title bar color</li>
<li>Email request text</li>
<li>Submit button text</li>
<li>Delay before panel scrolls into view</li>
<li>Thankyou text after feedback submitted</li>
</ul>
<h4>Video walk through</h4>
<p><a href="https://swoon.wistia.com/medias/cj34mg9sbp" title="WP Customer Feedback walk through video" rel="nofollow ugc">Video walk through in Wistia</a></p>
<p>Suggestions for improvements are always welcome, and I love to hear suggestions for new plugins.</p>
<p>email: adrian@endual.com<br />
twitter: @endual</p>


WP Customer Feedback

I got an email message that was completely blank. Users should not be able to click "submit" unless they've actually typed something in.



needs required fields or captcha

Give users a quick and easy way to provide feedback. Feedback is sent directly to you, away from competitors eyes. Increases leads and conversions.

JustFeedback

FeedFocal

<p>FeedFocal is a data analytics platform for collecting user feedback data.</p>
<p>We have a range of surveys designed to collect feedback from your users at different points along the customer journey, which helps you identify areas to focus on when improving your user experience (UX).</p>
<p>We’re passionate about user experience, and know how important user feedback is to the success of any website or business in general. So get started today with the free FeedFocal plugin. Create surveys in seconds and begin collecting valuable user feedback to improve your user experience.</p>
<p>Create and track your performance in key feedback areas, including customer satisfaction and customer effort surveys. Find out how your users really feel and where you need to improve to make sure your users are happy with your service.</p>
<p>Our surveys take seconds to create and take seconds to complete! Then see your results in beautiful simple to understand charts.</p>
<p>Check us out at <a href="https://feedfocal.com" rel="nofollow ugc">feedfocal.com</a> for more information.</p>
<h3>Copyright</h3>
<p>The following opensource projects have been used in developing this plugin. Thanks to the author for the creative work they made. All creative works are licensed as being GPL or GPL compatible.</p>


Collect user feedback with our easy to use survey tools! Create surveys in seconds.

WP Customer Feedback vs FeedFocal