Adrian Gray

<h4>Sick of wondering what your visitors are thinking?</h4>
<p>A loyal customer of a small business website can spend thousands of dollars over the course of a few years. Smart business owners spend up big on ads, coupons, and discounts, to get new customers in the door.</p>
<h4>But getting new customers should be just the start</h4>
<p>To keep customers happy and engaged you need to understand them. Do you know:</p>
<ul>
<li>How they got to your site?</li>
<li>What products they want to see?</li>
<li>What features they think your site needs?</li>
<li>Is anything holdeing them back from buying more?</li>
<li>Are there things you could be doing better?</li>
</ul>
<p>You’re always better off knowing more. If you know what’s putting people off, you can change it. If you know what people love, you can give them more of it. You need all the customer feedback you can get.</p>
<h4>Savvy people get feedback from their users.</h4>
<p>The problem is that very few people use contact pages to give customer feedback. It’s an additional point of friction – it’s just easier for your potential customers to click the back page than to hunt out your contact page.</p>
<p>Opening up comments is better, but not by much. You have to take care of spam, and you can bet competitors will be reading your comments too.</p>
<p>What if you had an easy way to ask users for feedback, at the most point in the sales funnel most valuable to you, and then get the feedback emailed directly to you?</p>
<h4>Getting customer feedback is what WP Customer Feedback is all about</h4>
<p>Hearing your customers’ feedback is awesome, especially for usability issues, prioritizing features and gaining insights into potential new features.</p>
<p>With more insight into your visitor’s thinking you can:</p>
<ul>
<li>Know what people really think</li>
<li>Better tailor your content</li>
<li>Dramatically increase leads and conversions</li>
</ul>
<h4>Current customization options</h4>
<ul>
<li>Panel title and feedback question</li>
<li>Pop up panel title bar color</li>
<li>Email request text</li>
<li>Submit button text</li>
<li>Delay before panel scrolls into view</li>
<li>Thankyou text after feedback submitted</li>
</ul>
<h4>Video walk through</h4>
<p><a href="https://swoon.wistia.com/medias/cj34mg9sbp" title="WP Customer Feedback walk through video" rel="nofollow ugc">Video walk through in Wistia</a></p>
<p>Suggestions for improvements are always welcome, and I love to hear suggestions for new plugins.</p>
<p>email: adrian@endual.com<br />
twitter: @endual</p>


WP Customer Feedback

I got an email message that was completely blank. Users should not be able to click "submit" unless they've actually typed something in.



needs required fields or captcha

Give users a quick and easy way to provide feedback. Feedback is sent directly to you, away from competitors eyes. Increases leads and conversions.

Inline Feedback

<p>Inline Feedback Widget adds a feedback widget to your WordPress site that lets visitors and users share feedback without leaving the page.</p>
<p><strong>Features:</strong></p>
<ul>
<li>One-click connection to your Inline Feedback workspace — no API keys to copy</li>
<li>Configurable widget position, color, and button label</li>
<li>Visibility controls: show to everyone or only logged-in users</li>
<li>Role-based access: restrict the widget to specific WordPress roles</li>
<li>Settings sync with the Inline Feedback dashboard</li>
</ul>
<p><strong>How it works:</strong></p>
<ol>
<li>Install and activate the plugin</li>
<li>Go to Settings <span aria-hidden="true" class="wp-exclude-emoji">→</span> Inline Feedback</li>
<li>Click “Connect to Inline Feedback” and authorize your workspace</li>
<li>Configure appearance and visibility</li>
<li>The widget appears on your site automatically</li>
</ol>
<h3>External services</h3>
<p>This plugin connects to the Inline Feedback API to enable the feedback widget functionality on your website.</p>
<p>It sends technical data required to load and operate the widget, such as the website URL, page URL, and widget configuration. When a visitor submits feedback, the submitted feedback data is securely sent to the Inline Feedback API for processing and storage.</p>
<p>This service is provided by “Inline Feedback”:<br />
Terms of Use: https://inline-feedback.com/en/terms-of-service<br />
Privacy Policy: https://inline-feedback.com/en/privacy</p>


Inline Feedback Widget

Collect user feedback with a lightweight widget. Connect your workspace, configure visibility, and start gathering insights in seconds.

WP Customer Feedback vs Inline Feedback Widget