Adrian Gray

<h4>Sick of wondering what your visitors are thinking?</h4>
A loyal customer of a small business website can spend thousands of dollars over the course of a few years. Smart business owners spend up big on ads, coupons, and discounts, to get new customers in the door.
<h4>But getting new customers should be just the start</h4>
To keep customers happy and engaged you need to understand them. Do you know:
<ul>
<li>How they got to your site?</li>
<li>What products they want to see?</li>
<li>What features they think your site needs?</li>
<li>Is anything holdeing them back from buying more?</li>
<li>Are there things you could be doing better?</li>
</ul>
You’re always better off knowing more. If you know what’s putting people off, you can change it. If you know what people love, you can give them more of it. You need all the customer feedback you can get.
<h4>Savvy people get feedback from their users.</h4>
The problem is that very few people use contact pages to give customer feedback. It’s an additional point of friction – it’s just easier for your potential customers to click the back page than to hunt out your contact page.
Opening up comments is better, but not by much. You have to take care of spam, and you can bet competitors will be reading your comments too.
What if you had an easy way to ask users for feedback, at the most point in the sales funnel most valuable to you, and then get the feedback emailed directly to you?
<h4>Getting customer feedback is what WP Customer Feedback is all about</h4>
Hearing your customers’ feedback is awesome, especially for usability issues, prioritizing features and gaining insights into potential new features.
With more insight into your visitor’s thinking you can:
<ul>
<li>Know what people really think</li>
<li>Better tailor your content</li>
<li>Dramatically increase leads and conversions</li>
</ul>
<h4>Current customization options</h4>
<ul>
<li>Panel title and feedback question</li>
<li>Pop up panel title bar color</li>
<li>Email request text</li>
<li>Submit button text</li>
<li>Delay before panel scrolls into view</li>
<li>Thankyou text after feedback submitted</li>
</ul>
<h4>Video walk through</h4>
<a href="https://swoon.wistia.com/medias/cj34mg9sbp" title="WP Customer Feedback walk through video" rel="nofollow ugc">Video walk through in Wistia</a>
Suggestions for improvements are always welcome, and I love to hear suggestions for new plugins.
email: adrian@endual.com 
twitter: @endual

WP Customer Feedback

I got an email message that was completely blank. Users should not be able to click "submit" unless they've actually typed something in.



needs required fields or captcha

Give users a quick and easy way to provide feedback. Feedback is sent directly to you, away from competitors eyes. Increases leads and conversions.

wbcomdesigns

Varun Dubey

Build Products Your Customers Love
Stop guessing what features to build next. Product Roadmap helps you create transparency with your customers by sharing your development plans and letting them vote on features that matter most to them.
Turn Customer Feedback Into Your Competitive Advantage
Every day, your customers have ideas about how to improve your product. Most businesses lose these valuable insights in support tickets, emails, or casual conversations. Product Roadmap captures this feedback in one organized place where customers can vote, comment, and see that you’re listening.
Why Product Roadmap?
<ul>
<li>Reduce Development Waste: Stop building features nobody uses. Let voting data guide your decisions.</li>
<li>Increase Customer Loyalty: When customers see their ideas implemented, they become your biggest advocates.</li>
<li>Save Support Time: Reduce “when will you add X?” tickets by showing what’s already planned.</li>
<li>Build Community: Turn feature requests into conversations that engage your entire user base.</li>
<li>Make Better Decisions: Real data from real users beats guesswork every time.</li>
</ul>
Perfect For:
<ul>
<li>SaaS companies wanting to be more customer-driven</li>
<li>WordPress plugin and theme developers</li>
<li>E-commerce stores planning new features</li>
<li>Digital agencies managing client expectations</li>
<li>Any business that values customer feedback</li>
</ul>
Free Version Includes Everything You Need:
<ul>
<li>Public Roadmap Page – Beautiful, responsive display of your plans</li>
<li>Voting System – Let users upvote features they want most</li>
<li>Feature Suggestions – Customers can submit their own ideas</li>
<li>Progress Tracking – Show what’s planned, in-progress, or completed</li>
<li>Categories – Organize features for easy browsing</li>
<li>Comments – Enable discussions on each item</li>
<li>Simple Shortcode – Add to any page with [roadmap product=”main”]</li>
</ul>
Pro Version – For Growing Teams:
<ul>
<li>Multiple Products – Separate roadmaps for each product line</li>
<li>Board View – Kanban-style board layout</li>
<li>Timeline View – Visual representation of your plans</li>
<li>Priority Levels – Mark features as critical, high, or nice-to-have</li>
<li>Advanced Analytics – Understand voting patterns</li>
<li>Email Notifications – Stay informed of user engagement</li>
<li>Custom Styling – Match your brand perfectly</li>
<li>Data Export – Analyze feedback in your favorite tools</li>
<li>Priority Support – Get help when you need it</li>
</ul>

Product Roadmap

Create public product roadmaps to share your vision, collect user feedback, and build products your customers actually want.

WP Customer Feedback vs Product Roadmap