Adrian Gray

<h4>Sick of wondering what your visitors are thinking?</h4>
<p>A loyal customer of a small business website can spend thousands of dollars over the course of a few years. Smart business owners spend up big on ads, coupons, and discounts, to get new customers in the door.</p>
<h4>But getting new customers should be just the start</h4>
<p>To keep customers happy and engaged you need to understand them. Do you know:</p>
<ul>
<li>How they got to your site?</li>
<li>What products they want to see?</li>
<li>What features they think your site needs?</li>
<li>Is anything holdeing them back from buying more?</li>
<li>Are there things you could be doing better?</li>
</ul>
<p>You’re always better off knowing more. If you know what’s putting people off, you can change it. If you know what people love, you can give them more of it. You need all the customer feedback you can get.</p>
<h4>Savvy people get feedback from their users.</h4>
<p>The problem is that very few people use contact pages to give customer feedback. It’s an additional point of friction – it’s just easier for your potential customers to click the back page than to hunt out your contact page.</p>
<p>Opening up comments is better, but not by much. You have to take care of spam, and you can bet competitors will be reading your comments too.</p>
<p>What if you had an easy way to ask users for feedback, at the most point in the sales funnel most valuable to you, and then get the feedback emailed directly to you?</p>
<h4>Getting customer feedback is what WP Customer Feedback is all about</h4>
<p>Hearing your customers’ feedback is awesome, especially for usability issues, prioritizing features and gaining insights into potential new features.</p>
<p>With more insight into your visitor’s thinking you can:</p>
<ul>
<li>Know what people really think</li>
<li>Better tailor your content</li>
<li>Dramatically increase leads and conversions</li>
</ul>
<h4>Current customization options</h4>
<ul>
<li>Panel title and feedback question</li>
<li>Pop up panel title bar color</li>
<li>Email request text</li>
<li>Submit button text</li>
<li>Delay before panel scrolls into view</li>
<li>Thankyou text after feedback submitted</li>
</ul>
<h4>Video walk through</h4>
<p><a href="https://swoon.wistia.com/medias/cj34mg9sbp" title="WP Customer Feedback walk through video" rel="nofollow ugc">Video walk through in Wistia</a></p>
<p>Suggestions for improvements are always welcome, and I love to hear suggestions for new plugins.</p>
<p>email: adrian@endual.com<br />
twitter: @endual</p>


WP Customer Feedback

I got an email message that was completely blank. Users should not be able to click "submit" unless they've actually typed something in.



needs required fields or captcha

Give users a quick and easy way to provide feedback. Feedback is sent directly to you, away from competitors eyes. Increases leads and conversions.

robertoiacono

<p><strong>Was This Helpful?</strong> is a simple, effective WordPress feedback plugin that adds a “Was this helpful?” box at the bottom of your content to capture article feedback from your visitors.</p>
<p>Let your readers give quick feedback with a thumbs up or thumbs down — no comments or forms needed.</p>
<p>Designed for speed and simplicity, it helps you identify your most engaging posts and optimize underperforming ones.</p>
<p>Unlike traditional comment forms, this feedback tool provides a frictionless way for users to respond with a single click — helping you understand content performance and engagement at a glance.</p>
<p>Ideal for blogs, documentation, knowledge bases, and business websites.</p>
<h3>The Problem It Solves</h3>
<p>Many website owners and bloggers face the same challenges:</p>
<ul>
<li><strong>Low comment engagement</strong>: Readers rarely leave comments, making it hard to know what content works.</li>
<li><strong>Unclear content performance</strong>: Analytics show visits, but not whether the article helped readers.</li>
<li><strong>Missed opportunities to improve content</strong>: Without feedback, you don’t know which posts need updates or rewrites.</li>
</ul>
<p>Was This Helpful is an article feedback plugin that solves these problems by providing quick feedback directly on your articles.</p>
<p>A simple thumbs up/down helps you see:</p>
<ul>
<li>Which posts your audience finds useful.</li>
<li>Which pages need updates or improvements.</li>
<li>How user satisfaction changes over time.</li>
</ul>
<h3>Key Benefits</h3>
<p><strong>Collect instant feedback</strong>: learn what readers think without requiring them to leave a comment.</p>
<p><strong>Improve content strategy</strong>: identify helpful vs. unhelpful posts to guide updates and new content.</p>
<p><strong>Track content performance after updates</strong>: use the reset feedback feature to see how your posts perform after you make changes or optimizations, without losing historical data.</p>
<p><strong>Boost engagement</strong>: give users a one-click way to interact with your articles.</p>
<p><strong>Enhance SEO indirectly</strong>: updating low-rated content can improve dwell time and reduce bounce rates.</p>
<h3>Common Use Cases</h3>
<p><strong>Blog posts</strong>: measure reader satisfaction and identify which articles resonate.</p>
<p><strong>Knowledge bases / documentation</strong>: quickly see if tutorials and how-to guides are effective.</p>
<p><strong>Product or service pages</strong>: understand if descriptions and details answer customer questions.</p>
<p><strong>Course or learning websites</strong>: track which lessons are clear or need more explanation.</p>
<p><strong>Business websites</strong>: gather visitor insights without long forms or surveys.</p>
<h3>Core Features</h3>
<ul>
<li>Adds a “Was this helpful?” thumbs up/down box after posts and pages.</li>
<li>Supports pages, posts, or both.</li>
<li>Optionally disable the box on specific posts or pages.</li>
<li>See percentage of positive feedback directly in the admin post list.</li>
<li>Clean, minimal UI that adapts to your theme.</li>
<li>Lightweight with optional CSS/JS loading.</li>
<li>Includes shortcode to manually place the box.</li>
<li>Reset feedback statistics per post or page without deleting historical feedback.</li>
</ul>
<h3>Settings</h3>
<ol>
<li><strong>Show On Post Types:</strong> Choose which post types (posts, pages) the feedback box should appear on.</li>
<li><strong>Disable On Specific Posts:</strong> Option to disable the feedback box on individual posts or pages.</li>
</ol>
<p><strong>PRO Version Settings:</strong></p>
<ol>
<li><strong>Show On Custom Post Types:</strong> Choose which custom post types the feedback box should appear on.</li>
</ol>
<h3>License</h3>
<p>This program is free software; you can redistribute it and/or modify it under the terms of the GNU General Public License as published by the Free Software Foundation; either version 2 of the License, or (at your option) any later version.</p>


Was This Helpful? – Article Feedback

Was this helpful? plugin for WordPress adds a thumbs up/down box to collect quick article feedback on posts and pages.

WP Customer Feedback vs Was This Helpful? – Article Feedback