Adrian Gray

<h4>Sick of wondering what your visitors are thinking?</h4>
<p>A loyal customer of a small business website can spend thousands of dollars over the course of a few years. Smart business owners spend up big on ads, coupons, and discounts, to get new customers in the door.</p>
<h4>But getting new customers should be just the start</h4>
<p>To keep customers happy and engaged you need to understand them. Do you know:</p>
<ul>
<li>How they got to your site?</li>
<li>What products they want to see?</li>
<li>What features they think your site needs?</li>
<li>Is anything holdeing them back from buying more?</li>
<li>Are there things you could be doing better?</li>
</ul>
<p>You’re always better off knowing more. If you know what’s putting people off, you can change it. If you know what people love, you can give them more of it. You need all the customer feedback you can get.</p>
<h4>Savvy people get feedback from their users.</h4>
<p>The problem is that very few people use contact pages to give customer feedback. It’s an additional point of friction – it’s just easier for your potential customers to click the back page than to hunt out your contact page.</p>
<p>Opening up comments is better, but not by much. You have to take care of spam, and you can bet competitors will be reading your comments too.</p>
<p>What if you had an easy way to ask users for feedback, at the most point in the sales funnel most valuable to you, and then get the feedback emailed directly to you?</p>
<h4>Getting customer feedback is what WP Customer Feedback is all about</h4>
<p>Hearing your customers’ feedback is awesome, especially for usability issues, prioritizing features and gaining insights into potential new features.</p>
<p>With more insight into your visitor’s thinking you can:</p>
<ul>
<li>Know what people really think</li>
<li>Better tailor your content</li>
<li>Dramatically increase leads and conversions</li>
</ul>
<h4>Current customization options</h4>
<ul>
<li>Panel title and feedback question</li>
<li>Pop up panel title bar color</li>
<li>Email request text</li>
<li>Submit button text</li>
<li>Delay before panel scrolls into view</li>
<li>Thankyou text after feedback submitted</li>
</ul>
<h4>Video walk through</h4>
<p><a href="https://swoon.wistia.com/medias/cj34mg9sbp" title="WP Customer Feedback walk through video" rel="nofollow ugc">Video walk through in Wistia</a></p>
<p>Suggestions for improvements are always welcome, and I love to hear suggestions for new plugins.</p>
<p>email: adrian@endual.com<br />
twitter: @endual</p>


WP Customer Feedback

I got an email message that was completely blank. Users should not be able to click "submit" unless they've actually typed something in.



needs required fields or captcha

Give users a quick and easy way to provide feedback. Feedback is sent directly to you, away from competitors eyes. Increases leads and conversions.

SentimentAnalyze

<p>Sentiment Analyze – Deep Insights into Customer Feedback<br />
Welcome to Sentiment Analyze, a cutting-edge WordPress plugin that utilizes the power of Artificial Intelligence to decipher the underlying sentiments in your customer feedback. With Sentiment Analyze, you unlock the potential to not only monitor but also understand the emotions and perspectives of your customers at a granular level.</p>
<h3>Features</h3>
<p><strong>Real-time Sentiment Analysis:</strong> Our plugin processes customer feedback in real-time, providing you with immediate insights into the mood and tone of your customer base.</p>
<p><strong>Enhanced Customer Understanding:</strong> By analyzing the sentiments, you can gain a better understanding of customer reactions, allowing you to tailor your products and services to better meet their needs and desires.</p>
<p><strong>Product Resonance Tracking:</strong> Keep your finger on the pulse of how your offerings resonate with your audience. Adjust and adapt based on reliable data derived from actual customer emotions.</p>
<p><strong>Customer Satisfaction Metrics:</strong> Sentiment Analyze quantifies customer satisfaction, giving you a measurable metric to aim for and improve upon.</p>
<p><strong>Intuitive Dashboard:</strong> View all your sentiment analytics in a user-friendly dashboard within WordPress, making it easy to interpret and act on the data.</p>
<p><strong>Actionable Insights:</strong> Go beyond the numbers. Our plugin suggests actionable steps you can take to improve areas where customer sentiment is low.</p>
<p><strong>Multi-Lingual Support:</strong> Our AI is trained to understand and analyze feedback across multiple languages, making it perfect for global businesses.</p>
<h3>Benefits for Your Business</h3>
<p><strong>Improve Customer Retention:</strong> By understanding and acting on customer feedback, you can improve their overall experience, fostering loyalty and reducing churn.</p>
<p><strong>Boost Product Development:</strong> Align your development efforts with customer expectations and needs, informed by a clear understanding of their sentiments.</p>
<p><strong>Enhance Marketing Strategies:</strong> Tailor your marketing campaigns to echo the positive sentiments and address the negative ones, enhancing overall effectiveness.</p>
<p><strong>Strengthen Customer Relations:</strong> Show your customers that their opinions are valued by responding to their sentiments appropriately.</p>
<h3>External Service Usage</h3>
<h3>Information and Links</h3>
<p><strong>Service Name:</strong> sentimentanalyze.com<br />
<strong>Usage Context:</strong> This plugin utilizes the services of sentimentanalyze.com, an external service. When you activate the plugin, your site address is registered in the system with a unique identifier. Please note that this process is solely related to determining where the sentiment analysis reports will be sent. Additionally, it analyzes feedback received for your products (only the comments written in the feedback) within the scope of sentiment analysis and sends the results back to you. Sentimentanalyze.com is called only for these two operations.</p>
<h3>User Rights and Security</h3>
<p>This plugin relies on the services provided by sentimentanalyze.com and may process user data through this service. During this process, the privacy policy and terms of use of sentimentanalyze.com are applicable. Please review these documents and inform your users.</p>
<p><a href="https://sentimentanalyze.com/terms-of-use.html" rel="nofollow ugc">Terms of Use</a><br />
<a href="https://sentimentanalyze.com/privacy-policy.html" rel="nofollow ugc">Privacy Policy</a></p>


SentimentAnalyze – AI Powered Review Analysis for WooCommerce

Sentiment Analyze harnesses AI to analyze customer feedback, providing immediate insights for improving product resonance and customer satisfaction.

WP Customer Feedback vs SentimentAnalyze – AI Powered Review Analysis for WooCommerce