Adrian Gray

<h4>Sick of wondering what your visitors are thinking?</h4>
<p>A loyal customer of a small business website can spend thousands of dollars over the course of a few years. Smart business owners spend up big on ads, coupons, and discounts, to get new customers in the door.</p>
<h4>But getting new customers should be just the start</h4>
<p>To keep customers happy and engaged you need to understand them. Do you know:</p>
<ul>
<li>How they got to your site?</li>
<li>What products they want to see?</li>
<li>What features they think your site needs?</li>
<li>Is anything holdeing them back from buying more?</li>
<li>Are there things you could be doing better?</li>
</ul>
<p>You’re always better off knowing more. If you know what’s putting people off, you can change it. If you know what people love, you can give them more of it. You need all the customer feedback you can get.</p>
<h4>Savvy people get feedback from their users.</h4>
<p>The problem is that very few people use contact pages to give customer feedback. It’s an additional point of friction – it’s just easier for your potential customers to click the back page than to hunt out your contact page.</p>
<p>Opening up comments is better, but not by much. You have to take care of spam, and you can bet competitors will be reading your comments too.</p>
<p>What if you had an easy way to ask users for feedback, at the most point in the sales funnel most valuable to you, and then get the feedback emailed directly to you?</p>
<h4>Getting customer feedback is what WP Customer Feedback is all about</h4>
<p>Hearing your customers’ feedback is awesome, especially for usability issues, prioritizing features and gaining insights into potential new features.</p>
<p>With more insight into your visitor’s thinking you can:</p>
<ul>
<li>Know what people really think</li>
<li>Better tailor your content</li>
<li>Dramatically increase leads and conversions</li>
</ul>
<h4>Current customization options</h4>
<ul>
<li>Panel title and feedback question</li>
<li>Pop up panel title bar color</li>
<li>Email request text</li>
<li>Submit button text</li>
<li>Delay before panel scrolls into view</li>
<li>Thankyou text after feedback submitted</li>
</ul>
<h4>Video walk through</h4>
<p><a href="https://swoon.wistia.com/medias/cj34mg9sbp" title="WP Customer Feedback walk through video" rel="nofollow ugc">Video walk through in Wistia</a></p>
<p>Suggestions for improvements are always welcome, and I love to hear suggestions for new plugins.</p>
<p>email: adrian@endual.com<br />
twitter: @endual</p>


WP Customer Feedback

I got an email message that was completely blank. Users should not be able to click "submit" unless they've actually typed something in.



needs required fields or captcha

Give users a quick and easy way to provide feedback. Feedback is sent directly to you, away from competitors eyes. Increases leads and conversions.

Freemius

Ben Lobaugh (blobaugh)

Patrick Garman

Spellhammer

<p>Keeping a list of all the feature requests you get from your users can be a cumbersome task. Maybe you’re managing your customer feedback all via spreadsheet and adding “+1″s to requests? Perhaps you’re using an expensive third party solution?</p>
<p>Whatever method you use, chances are it costs you time <em>AND</em> money.</p>
<p><strong>Simple Feature Requests</strong> aims to make the process of collecting customer feedback and idea management <em>much</em> easier for you. Now you can let your users submit requests themselves and vote on the ones they want to see in your product — all from within your existing WordPress website.</p>
<h4>Simple Feature Requests Free</h4>
<p>The free version of the plugin provides the following features:</p>
<ul>
<li>Accept user-submitted feature requests.</li>
<li>Users can vote on features they want to see included in your product.</li>
<li>Users can comment on feature requests using the native WordPress commenting system.</li>
<li>Admins can approve and manage feature requests.</li>
<li>Intelligent search before submitting user feedback.</li>
<li>Sort/filter by “Latest”, “Top”, “My Requests”, and “Status”.</li>
<li>Select status from “Pending”, “Published”, “Under Review”, “Complete”, “Started”, “Planned”, and “Declined”.</li>
<li>Ability to add custom statuses (requires code snippet).</li>
</ul>
<h4>Simple Feature Requests Pro</h4>
<p>The <a href="https://simplefeaturerequests.com/?utm_source=SFR&utm_medium=wp.org&utm_campaign=Readme" rel="nofollow ugc">Pro version</a> of Simple Feature Requests provides enhanced features that make idea management even more effortless.</p>
<ul>
<li><a href="https://docs.simplefeaturerequests.com/pro-features/setup-categories?utm_source=SFR&utm_medium=wp.org&utm_campaign=Readme" rel="nofollow ugc">Categorize feature requests</a> to improve and organize the feature request process for your users.</li>
<li><a href="https://docs.simplefeaturerequests.com/pro-features/bulk-edit-statuses?utm_source=SFR&utm_medium=wp.org&utm_campaign=Readme" rel="nofollow ugc">Bulk change request statuses</a> to save you time managing user feedback.</li>
<li><a href="https://docs.simplefeaturerequests.com/getting-started/shortcodes#the-roadmap-shortcode-pro?utm_source=SFR&utm_medium=wp.org&utm_campaign=Readme" rel="nofollow ugc">Add a roadmap</a> to keep your users updated about where your product is heading.</li>
<li><a href="https://docs.simplefeaturerequests.com/pro-features/enable-notifications?utm_source=SFR&utm_medium=wp.org&utm_campaign=Readme" rel="nofollow ugc">Enable email notifications</a> for status changes or new comments, so your users keep in the loop.</li>
<li><a href="https://docs.simplefeaturerequests.com/pro-features/limit-votes?utm_source=SFR&utm_medium=wp.org&utm_campaign=Readme" rel="nofollow ugc">Limit votes</a> per user to ensure they vote on only essential features.</li>
<li><a href="https://docs.simplefeaturerequests.com/pro-features/image-uploads-v-2.2.0?utm_source=SFR&utm_medium=wp.org&utm_campaign=Readme" rel="nofollow ugc">Image Uploads</a> for feature requests.</li>
<li><a href="https://docs.simplefeaturerequests.com/pro-features/custom-statuses-v-2.2.0" rel="nofollow ugc">Custom Statuses</a> for feature requests.</li>
<li><a href="https://docs.simplefeaturerequests.com/pro-features/multiple-boards" rel="nofollow ugc">Multiple Boards</a> for grouping feature requests.</li>
<li><a href="https://docs.simplefeaturerequests.com/pro-features/custom-labels" rel="nofollow ugc">Custom request labels</a> to allow you to rename ‘request’ and ‘requests’ to whatever is most appropriate for your use-case.</li>
<li>Allow Guest Voting for visitors without a user account.</li>
<li>Integration with Advanced Custom Fields. Collect additional information from your users. Currently supported fields: Text, Email, URL, Number, Textarea, Select, Checkbox, Radio</li>
</ul>
<p><a href="https://simplefeaturerequests.com/pricing/?utm_source=SFR&utm_medium=wp.org&utm_campaign=Readme" rel="nofollow ugc">Upgrade to Pro</a></p>
<h4>Pro Feature Highlight: Product Roadmap</h4>
<p>Simple Feature Requests makes it easy to create a comprehensive product roadmap based on the customer feedback you’ve received.</p>
<p>Our roadmap shortcode presents your product’s requests in a kanban view, organized by request status.</p>
<p>You can configure which status columns to display in the roadmap and use the shortcode multiple times throughout your website.</p>
<p>A product roadmap is essential for any product-based business. It allows you to keep your users in the loop about upcoming features and when to expect them.</p>
<p><a href="https://simplefeaturerequests.com/pricing/?utm_source=SFR&utm_medium=wp.org&utm_campaign=Readme" rel="nofollow ugc">Upgrade to Pro</a></p>
<h4>Useful Links</h4>
<ul>
<li><a href="https://docs.simplefeaturerequests.com/?utm_source=SFR&utm_medium=wp.org&utm_campaign=Readme" rel="nofollow ugc">Documentation</a></li>
<li><a href="https://simplefeaturerequests.com/?utm_source=SFR&utm_medium=wp.org&utm_campaign=Readme" rel="nofollow ugc">Simple Feature Requests Pro</a></li>
</ul>
<h3>Customizing Simple Feature Requests templates in your theme</h3>
<p>Simple Feature Requests allows you to fully customize templates for your theme. The templates that are available for customization are available in the <code>templates</code> folder of the plugin.</p>
<p>To create customized templates:</p>
<ul>
<li>In your theme folder, create the folder <code>simple-feature-requests</code>.</li>
<li>Copy the template from the plugin, including the directory structure.</li>
<li>Customize the new file(s) in the theme folder.</li>
</ul>
<p>For example:</p>
<p>Given a theme folder of <code>my-theme</code>, and a need to customize the ACF output:</p>
<ul>
<li>Create the folder in the theme, <code>simple-feature-requests</code>.</li>
<li>From the plugin templates folder, copy <code>compat/acf/single.php</code> into the <code>simple-feature-requests</code> folder.</li>
<li>Edit as desired.</li>
</ul>
<p>The result will be the following in the theme folder: <code>my-theme/simple-feature-requests/compat/acf/single.php</code>.</p>


Simple Feature Requests Free – User Feedback Board

Nice and simple way to track feature requests for our plugins. It could do with some extra features like the ability to set the page/slug but the pro update adds most of the extra stuff I need. 

Great job! Recommended. 

Simple and Easy


As I write this review, I’m giving one star for a simple but serious reason. I can’t understand why any developer would expect people to pay an outrageous $169 just to unlock guest voting for visitors without a user account. That’s just wrong. If it’s my site, I should have full control over my data and let users vote or post freely. I tested the free version and honestly, it’s solid but disabling guest voting is a dealbreaker for me. That’s why I’m leaving one star.


Guest Voting Shouldn’t Cost $169

Collect and manage user feedback using your existing WordPress website. Prioritize the product features important to you and your customers.

WP Customer Feedback vs Simple Feature Requests Free – User Feedback Board