Adrian Gray

<h4>Sick of wondering what your visitors are thinking?</h4>
<p>A loyal customer of a small business website can spend thousands of dollars over the course of a few years. Smart business owners spend up big on ads, coupons, and discounts, to get new customers in the door.</p>
<h4>But getting new customers should be just the start</h4>
<p>To keep customers happy and engaged you need to understand them. Do you know:</p>
<ul>
<li>How they got to your site?</li>
<li>What products they want to see?</li>
<li>What features they think your site needs?</li>
<li>Is anything holdeing them back from buying more?</li>
<li>Are there things you could be doing better?</li>
</ul>
<p>You’re always better off knowing more. If you know what’s putting people off, you can change it. If you know what people love, you can give them more of it. You need all the customer feedback you can get.</p>
<h4>Savvy people get feedback from their users.</h4>
<p>The problem is that very few people use contact pages to give customer feedback. It’s an additional point of friction – it’s just easier for your potential customers to click the back page than to hunt out your contact page.</p>
<p>Opening up comments is better, but not by much. You have to take care of spam, and you can bet competitors will be reading your comments too.</p>
<p>What if you had an easy way to ask users for feedback, at the most point in the sales funnel most valuable to you, and then get the feedback emailed directly to you?</p>
<h4>Getting customer feedback is what WP Customer Feedback is all about</h4>
<p>Hearing your customers’ feedback is awesome, especially for usability issues, prioritizing features and gaining insights into potential new features.</p>
<p>With more insight into your visitor’s thinking you can:</p>
<ul>
<li>Know what people really think</li>
<li>Better tailor your content</li>
<li>Dramatically increase leads and conversions</li>
</ul>
<h4>Current customization options</h4>
<ul>
<li>Panel title and feedback question</li>
<li>Pop up panel title bar color</li>
<li>Email request text</li>
<li>Submit button text</li>
<li>Delay before panel scrolls into view</li>
<li>Thankyou text after feedback submitted</li>
</ul>
<h4>Video walk through</h4>
<p><a href="https://swoon.wistia.com/medias/cj34mg9sbp" title="WP Customer Feedback walk through video" rel="nofollow ugc">Video walk through in Wistia</a></p>
<p>Suggestions for improvements are always welcome, and I love to hear suggestions for new plugins.</p>
<p>email: adrian@endual.com<br />
twitter: @endual</p>


WP Customer Feedback

I got an email message that was completely blank. Users should not be able to click "submit" unless they've actually typed something in.



needs required fields or captcha

Give users a quick and easy way to provide feedback. Feedback is sent directly to you, away from competitors eyes. Increases leads and conversions.

sleekplan

<p>Sleekplan is a customer feedback tool that can easily be embedded in any web application. The widget assists you to track suggestions, ideas, and bugs from your customers, share a roadmap, and keep a changelog. Moreover, Sleekplan calculates an impact score to prioritize feedback automatically by using meaningful metrics. You don’t need to have a paid subscription from <a href="https://sleekplan.com/?ref=wordpress" rel="nofollow ugc">Sleekplan</a> to use the feedback widget.</p>
<p>Some essential features:</p>
<ul>
<li>Collect & manage feedback via an embedded widget</li>
<li>Measure and monitor customer satisfaction</li>
<li>Calculate an impact score based on meaningful metrics</li>
<li>Structure feedback with custom categories and statuses</li>
<li>Create a Roadmap</li>
<li>Keep a Changelog and notify customers</li>
<li>Get full control over the widget via the JavaScript SDK</li>
</ul>
<blockquote>
<p>⁉️ Listening to users is huge. It’s important. BUT relying on the number of votes when making product decisions can be harmful. Consider that your largest customers’ vote counts exactly the same as a person running a free trial. I decided to introduce an algorithm that calculates an impact score. The score is based on much more meaningful metrics (e.g. customer satisfaction, customer weighting, implementation effort).</p>
</blockquote>
<p>The Sleekplan for WordPress plugin is based on <a href="https://sleekplan.com/?ref=wordpress" rel="nofollow ugc">Sleekplan.com</a>, a software as a service tool to collect and manage customer feeback. Here you can find our <a href="https://sleekplan.com/terms/?ref=wordpress" rel="nofollow ugc">terms of use</a> and <a href="https://sleekplan.com/privacy/?ref=wordpress" rel="nofollow ugc">privacy policies</a>.</p>


Sleekplan – User Feedback, Roadmap & Changelog

An all-in-one feedback widget for websites

WP Customer Feedback vs Sleekplan – User Feedback, Roadmap & Changelog