Adrian Gray

<h4>Sick of wondering what your visitors are thinking?</h4>
<p>A loyal customer of a small business website can spend thousands of dollars over the course of a few years. Smart business owners spend up big on ads, coupons, and discounts, to get new customers in the door.</p>
<h4>But getting new customers should be just the start</h4>
<p>To keep customers happy and engaged you need to understand them. Do you know:</p>
<ul>
<li>How they got to your site?</li>
<li>What products they want to see?</li>
<li>What features they think your site needs?</li>
<li>Is anything holdeing them back from buying more?</li>
<li>Are there things you could be doing better?</li>
</ul>
<p>You’re always better off knowing more. If you know what’s putting people off, you can change it. If you know what people love, you can give them more of it. You need all the customer feedback you can get.</p>
<h4>Savvy people get feedback from their users.</h4>
<p>The problem is that very few people use contact pages to give customer feedback. It’s an additional point of friction – it’s just easier for your potential customers to click the back page than to hunt out your contact page.</p>
<p>Opening up comments is better, but not by much. You have to take care of spam, and you can bet competitors will be reading your comments too.</p>
<p>What if you had an easy way to ask users for feedback, at the most point in the sales funnel most valuable to you, and then get the feedback emailed directly to you?</p>
<h4>Getting customer feedback is what WP Customer Feedback is all about</h4>
<p>Hearing your customers’ feedback is awesome, especially for usability issues, prioritizing features and gaining insights into potential new features.</p>
<p>With more insight into your visitor’s thinking you can:</p>
<ul>
<li>Know what people really think</li>
<li>Better tailor your content</li>
<li>Dramatically increase leads and conversions</li>
</ul>
<h4>Current customization options</h4>
<ul>
<li>Panel title and feedback question</li>
<li>Pop up panel title bar color</li>
<li>Email request text</li>
<li>Submit button text</li>
<li>Delay before panel scrolls into view</li>
<li>Thankyou text after feedback submitted</li>
</ul>
<h4>Video walk through</h4>
<p><a href="https://swoon.wistia.com/medias/cj34mg9sbp" title="WP Customer Feedback walk through video" rel="nofollow ugc">Video walk through in Wistia</a></p>
<p>Suggestions for improvements are always welcome, and I love to hear suggestions for new plugins.</p>
<p>email: adrian@endual.com<br />
twitter: @endual</p>


WP Customer Feedback

I got an email message that was completely blank. Users should not be able to click "submit" unless they've actually typed something in.



needs required fields or captcha

Give users a quick and easy way to provide feedback. Feedback is sent directly to you, away from competitors eyes. Increases leads and conversions.

useresponse

<p>UseResponse Feedback Widget WP plugin is an effective tool to collect feedback from your website for further analysis and decision making.</p>
<p>The main features of the Feedback Widget:<br />
– Appearance customization (color scheme, on-click unfold type, custom CSS);<br />
– Feedback differentiation (ideas, problems, questions or custom types);<br />
– Multilingual and multi-brand support;<br />
– Knowledge base integration;<br />
– Custom fields;<br />
– Single Sign-on;<br />
– Workflows automatization;<br />
– Analytics and reports.</p>
<p>How to use Feedback Widget to Collect and Process Feedback:<br />
1. Install Feedback Widget on your WordPress site;<br />
2. Acquire feedback with the help of the widget;<br />
3. Discuss incoming feedback with your colleagues and customers in UseResponse community portal;<br />
4. Analyze and come up with better product decision with the help of built-in UseResponse analytics tool and kanban board.</p>
<p>Sign up for <a href="https://www.useresponse.com/trial" rel="nofollow ugc">free trial</a>.</p>
<p>Please note, that UseResponse feedback widget is free to use, but to use it, you need an account at UseResponse.<br />
To check available plans please visit <a href="https://www.useresponse.com/pricing" rel="nofollow ugc">Pricing page</a>. There is a 14-day free no obligation <a href="https://www.useresponse.com/trial" rel="nofollow ugc">trial</a> to test all the features.</p>


UseResponse Feedback Widget

Collect feedback within your WordPress website with an easy-to-use and customizable widget from UseResponse.

WP Customer Feedback vs UseResponse Feedback Widget