Adrian Gray

<h4>Sick of wondering what your visitors are thinking?</h4>
<p>A loyal customer of a small business website can spend thousands of dollars over the course of a few years. Smart business owners spend up big on ads, coupons, and discounts, to get new customers in the door.</p>
<h4>But getting new customers should be just the start</h4>
<p>To keep customers happy and engaged you need to understand them. Do you know:</p>
<ul>
<li>How they got to your site?</li>
<li>What products they want to see?</li>
<li>What features they think your site needs?</li>
<li>Is anything holdeing them back from buying more?</li>
<li>Are there things you could be doing better?</li>
</ul>
<p>You’re always better off knowing more. If you know what’s putting people off, you can change it. If you know what people love, you can give them more of it. You need all the customer feedback you can get.</p>
<h4>Savvy people get feedback from their users.</h4>
<p>The problem is that very few people use contact pages to give customer feedback. It’s an additional point of friction – it’s just easier for your potential customers to click the back page than to hunt out your contact page.</p>
<p>Opening up comments is better, but not by much. You have to take care of spam, and you can bet competitors will be reading your comments too.</p>
<p>What if you had an easy way to ask users for feedback, at the most point in the sales funnel most valuable to you, and then get the feedback emailed directly to you?</p>
<h4>Getting customer feedback is what WP Customer Feedback is all about</h4>
<p>Hearing your customers’ feedback is awesome, especially for usability issues, prioritizing features and gaining insights into potential new features.</p>
<p>With more insight into your visitor’s thinking you can:</p>
<ul>
<li>Know what people really think</li>
<li>Better tailor your content</li>
<li>Dramatically increase leads and conversions</li>
</ul>
<h4>Current customization options</h4>
<ul>
<li>Panel title and feedback question</li>
<li>Pop up panel title bar color</li>
<li>Email request text</li>
<li>Submit button text</li>
<li>Delay before panel scrolls into view</li>
<li>Thankyou text after feedback submitted</li>
</ul>
<h4>Video walk through</h4>
<p><a href="https://swoon.wistia.com/medias/cj34mg9sbp" title="WP Customer Feedback walk through video" rel="nofollow ugc">Video walk through in Wistia</a></p>
<p>Suggestions for improvements are always welcome, and I love to hear suggestions for new plugins.</p>
<p>email: adrian@endual.com<br />
twitter: @endual</p>


WP Customer Feedback

I got an email message that was completely blank. Users should not be able to click "submit" unless they've actually typed something in.



needs required fields or captcha

Give users a quick and easy way to provide feedback. Feedback is sent directly to you, away from competitors eyes. Increases leads and conversions.

Ybug

<p><strong>Collect visual feedback on your website</strong><br />
Ybug is a visual feedback and bug tracking tool for websites.<br />
Install our Feedback Widget plugin on your WordPress website and start collecting visual feedback, suggestions and bug reports from your team, your clients or website visitors. Ybug will automatically attach screenshot and some important information about the browser environment and console log.</p>
<p><strong>Integrate with tools you already use</strong><br />
Do you already use another bug tracking tool? No problem, feedback reports can easily be forwarded to 20+ integrations including project management tools (such as Asana, Trello, Jira, Wrike, Teamwork Projects, YouTrack, ClickUp), customer support systems (Zendesk, Freshdesk) or software development platforms (such as GitHub, GitLab or Bitbucket).<br />
You can also get notified about any new feedback (created with Ybug) to your email, Slack or Twist channels of your choice. Any other 3rd party service can be added with our Zapier or Webhook integration.</p>
<p><strong>Easy widget customization</strong><br />
The Feedback Widget can be easily customised, you can change the launcher position, language, feedback form inputs and also widget colors to meet your brand styles.<br />
Ybug’s widget code is asynchronous and is designed not to slow down your site. The launcher button takes only one small request to load.</p>
<p><strong>Features</strong></p>
<ul>
<li>Collect feedback with screenshots – Get screenshot of the page along with the feedback and all the necessary context such as browser and environment details.</li>
<li>Client-side error recording – We capture Javascript errors and console output for faster bug reproduction and debugging.</li>
<li>Integrates with your bug tracker – Do you already use another bug tracking tool? No problem! Ybug integrates with 20+ 3rd party services.</li>
<li>Works in all modern browsers</li>
<li>Chrome & Firefox extensions</li>
<li>Easy to set up & customize</li>
<li>Email and chat support</li>
</ul>
<p><strong>Website:</strong> <a href="https://ybug.io?utm_source=wordpress.org&utm_medium=readme-link&utm_campaign=wordpress" rel="nofollow ugc">https://ybug.io</a></p>


Ybug Feedback Widget

Collect visual feedback and bug reports with screenshots from your users. This plugin allows you to easily add Ybug Feedback Widget on your website.

WP Customer Feedback vs Ybug Feedback Widget