janhenckens

This plugin makes it fast and easy to integrate Help Scout’s Beacon feature into your WordPress dashboard. That way, your client has easy access to your documentation and/or has an easy way of contacting you in case they encounter a problem.
Read more about Help Scout Beaon <a href="http://www.helpscout.net/blog/introducing-beacon/" rel="nofollow ugc">here</a>.
Note: the plugin or it’s author are not affiliated with Help Scout in any way.
After installation, you can customize the beacon’s options, icon and colour. 
You can also enable the plugin for selected member roles, giving you control over which of your users has access to the beacon and can contact you.

Dashboard Beacon

Easily integrate a Help Scout beacon in your site's dashboard.

Pippin Williamson

Zack Katz

Add a Help Scout Docs search field to your Gravity Forms form. Used on the <a href="https://easydigitaldownloads.com/support/" rel="nofollow ugc">Easy Digital Downloads ticket submission page</a>.
This plugin requires <a href="https://gravityforms.com" rel="nofollow ugc">Gravity Forms</a> and a <a href="https://helpscout.net" rel="nofollow ugc">Help Scout</a> account.
See the Installation tab for instructions on configuring the plugin.

Find a bug? Have a suggestion? Let us know on <a href="https://github.com/easydigitaldownloads/gravity-forms-help-scout-search" rel="nofollow ugc">GitHub</a>!

Gravity Forms – Help Scout Docs Search Field

Leaves some place for improvement, but a great help for anyone who delivers support with Gravity Forms and Help Scout.

Extremely helpful

Add a Help Scout Docs search field to your Gravity Forms form.

Dashboard Beacon vs Gravity Forms – Help Scout Docs Search Field