Safiye Duman

emarket-design

WP Ticket lets you manage all customer support requests directly from your website. Customers submit tickets through a simple frontend form, and you handle everything from your WordPress dashboard — no external helpdesk software required.
Up and running in minutes. Works for freelancers, agencies, small businesses, and internal IT teams.
Who is this for? 
* Businesses that want to handle customer inquiries from their own website 
* Agencies managing support for multiple clients 
* IT teams running an internal helpdesk 
* WooCommerce or Easy Digital Downloads store owners
Free Features 
* Frontend ticket submission form (shortcode or block) 
* Assign tickets to support agents 
* Set ticket priority and status 
* Email notifications for customers and agents 
* Agent management with dedicated agent pages 
* Role-based access (Agent and Manager roles) 
* Responsive design — works on all devices 
* Spam protection with CAPTCHA support 
* Restrict ticket submission to logged-in users only 
* Customizable form fields from plugin settings 
* No coding required
See WP Ticket in Action
<iframe loading="lazy" class="youtube-player" width="750" height="422" src="https://www.youtube.com/embed/Gsaf7TaCOJY?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent" allowfullscreen="true" style="border:0;" sandbox="allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox"></iframe>
Premium Features (Pro & Enterprise) 
* File attachments on tickets 
* Canned responses for faster replies 
* Departments for organizing support teams 
* Custom fields for tickets 
* Advanced search and filtering 
* SLA tracking and automation rules 
* WooCommerce integration 
* Easy Digital Downloads integration 
* MailChimp integration 
* CSV import/export 
* Real-time helpdesk dashboard with stats and charts 
* And much more
<a href="https://wpticketcom.emdplugins.com/" rel="nofollow ugc">View Live Demo</a> | <a href="https://docs.emdplugins.com/wp-ticket-community/" rel="nofollow ugc">Documentation</a>

Customer Support Ticket System & Helpdesk

Let customers submit tickets, assign agents, set priorities, track status, and get instant email notifications. All from your website.

CodeBard

Provide professional support to users in your own language with CodeBard Help Desk. 
<a href="http://help-desk-demo.codebard.com" rel="nofollow ugc">Check out the Live Demo here</a>
Its professional features include:
<ul>
<li>Unlimited Users</li>
<li>Unlimited Agents</li>
<li>Unlimited Tickets</li>
<li>Unlimited Departments</li>
<li>Multi Language</li>
<li>Easy Language translation from WP admin</li>
<li>English, Spanish (Intl.), Indian (Hindu) languages included</li>
<li>Front End Tickets</li>
<li>Front End Interface for Users</li>
<li>Front End Interface for Support Admins and Agents</li>
<li>Easy to Use</li>
<li>Private Tickets</li>
<li>Email Notifications</li>
<li>Ticket and Reply Attachments</li>
<li>Support Admins, Support Agents with separate permissions</li>
<li>Easy ticket management</li>
<li>Responsive</li>
<li>Extensible</li>
<li>Compatible with all Themes and Plugins</li>
<li>Adapts to visuals of any Theme</li>
<li>Hooks and Filters</li>
</ul>
In the <a href="http://help-desk-demo.codebard.com/" rel="nofollow ugc">Live Demo</a>, try changing the theme from Theme Switcher widget on the right column to see how CodeBard Help Desk adapts to different themes!
Use Language admin to easily translate your plugin into your own language or change your own language’s translation. New language packs will be upcoming! If you would like to contribute a translation for your own language, <a href="https://codebard.com/cb_p3_en-US.zip" rel="nofollow ugc">download this sample language file</a> to translate and then contact us from our <a href="https://codebard.com/contact" rel="nofollow ugc">contact page</a> to get credited.
Quickstart Guide is <a href="https://codebard.com/codebard-help-desk-for-wordpress-quickstart-guide" rel="nofollow ugc">here</a> and detailed manual is <a href="https://codebard.com/codebard-help-desk-for-wordpress-manual" rel="nofollow ugc">here</a>. All settings in your Plugin admin has detailed and easy to understand descriptions.

Free support is available through Plugin forum, and Premium support is available through <a href="https://codebard.com/support" rel="nofollow ugc">CodeBard site</a>.
If you have a WooCommerce store, get the <a href="https://codebard.com/codebard-help-desk-woocommerce-integration" rel="nofollow ugc">WooCommerce Integration Addon</a> to power up your Help Desk and provide professional support to your store’s customers easily:
Remember to follow us on Twitter (@codebardcom) or join our Newsletter by your Quickstart Wizard to hear about new features, announcements and goodies!

CodeBard Help Desk

This plugin was developed for in-house use, then matured to a plugin for release to public. We are using this in a few sites to render support to our users. Its easy to use and extensible. Multiple languages proved to be a great addition. 

Evolved to a great plugin

Multi Language Professional Support Ticket System with Unlimited Users, Unlimited Tickets, Unlimited Departments, Agents and many features

Customer Support Ticket System & Helpdesk vs CodeBard Help Desk