Safiye Duman

emarket-design

WP Ticket lets you manage all customer support requests directly from your website. Customers submit tickets through a simple frontend form, and you handle everything from your WordPress dashboard — no external helpdesk software required.
Up and running in minutes. Works for freelancers, agencies, small businesses, and internal IT teams.
Who is this for? 
* Businesses that want to handle customer inquiries from their own website 
* Agencies managing support for multiple clients 
* IT teams running an internal helpdesk 
* WooCommerce or Easy Digital Downloads store owners
Free Features 
* Frontend ticket submission form (shortcode or block) 
* Assign tickets to support agents 
* Set ticket priority and status 
* Email notifications for customers and agents 
* Agent management with dedicated agent pages 
* Role-based access (Agent and Manager roles) 
* Responsive design — works on all devices 
* Spam protection with CAPTCHA support 
* Restrict ticket submission to logged-in users only 
* Customizable form fields from plugin settings 
* No coding required
See WP Ticket in Action
<iframe loading="lazy" class="youtube-player" width="750" height="422" src="https://www.youtube.com/embed/Gsaf7TaCOJY?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent" allowfullscreen="true" style="border:0;" sandbox="allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox"></iframe>
Premium Features (Pro & Enterprise) 
* File attachments on tickets 
* Canned responses for faster replies 
* Departments for organizing support teams 
* Custom fields for tickets 
* Advanced search and filtering 
* SLA tracking and automation rules 
* WooCommerce integration 
* Easy Digital Downloads integration 
* MailChimp integration 
* CSV import/export 
* Real-time helpdesk dashboard with stats and charts 
* And much more
<a href="https://wpticketcom.emdplugins.com/" rel="nofollow ugc">View Live Demo</a> | <a href="https://docs.emdplugins.com/wp-ticket-community/" rel="nofollow ugc">Documentation</a>

Customer Support Ticket System & Helpdesk

Let customers submit tickets, assign agents, set priorities, track status, and get instant email notifications. All from your website.

venixs

This plugin aids chat support on your wordpress application, with this plugin, you can conversate with your users more with unique chat sdk.
<h3>PRIVACY</h3>
You should note this plugin interact with our third party web application upon installation. 
that is this plugin call Venixs widget once you install and set plugin parameters. 
a link to the third party (our website: https://venixs.com) and the privacy policy (https://venixs.com/privacy-policy)
<h4>GETTING STARTED</h4>
To start interacting with your customers or to aid AI chat support you need to:
Login to your Venixs console dashboard
Navigate to the configuration page
Configure your widget appearance/look.
Save configuration and toggle on <code>Developer Configuration</code> tab and select ‘WordPress’ as plugin choice.
<h4>PLUGIN FEATURES</h4>
Seemless communication via live chat with either Venixs AI or with you through the SDK
Simple Customization: You can easily add and filter all the necessary information/parameters you need from your customers.
Automated FAQs: Your customers can search for basic stuffs in a form of FAQ
<h4>SUGGESTIONS / FEATURE REQUEST</h4>
If you have suggestions or a new feature request, feel free to get in touch with venixs via https://venixs.com or shoot us an email at support@venixs.com
You can also follow us on LinkedIn and Twitter (X) on @venixsInc

Venixs

This plugin aids chat support on your wordpress application, with this plugin, you can conversate with your users more with unique chat sdk.

Customer Support Ticket System & Helpdesk vs Venixs