WP Craft Engineer

<p>WPCraftEngineer AI Knowledge Base lets site owners create a searchable support knowledge base and display AI-powered search or chat widgets on the frontend. The plugin stores knowledge base entries in your WordPress database and sends visitor questions plus relevant knowledge base content to the AI provider selected in the plugin settings.</p>
<p>The plugin is not affiliated with Anthropic, OpenAI, or Google. You must provide your own API key for the provider you choose.</p>
<h4>Features</h4>
<ul>
<li>Natural language knowledge base search.</li>
<li>Chat widget that answers from saved knowledge base entries.</li>
<li>Admin-managed entries, collections, and basic analytics.</li>
<li>Optional query logging in the WordPress database.</li>
<li>Configurable provider: Anthropic Claude, OpenAI, or Google Gemini.</li>
<li>Shortcodes and sidebar widget support.</li>
</ul>
<h4>Shortcodes</h4>
<pre><code>[wpcfe_aikb] Full widget with search and chat.
[wpcfe_aikb collection="HR Policies"] Full widget filtered by collection.
[wpcfe_aikb_chat] Chat only.
[wpcfe_aikb_chat collection="Support FAQs"] Chat filtered by collection.
[wpcfe_aikb_search] Search only.
</code></pre>
<h4>Requirements</h4>
<ul>
<li>WordPress 6.0 or newer.</li>
<li>PHP 8.0 or newer.</li>
<li>Your own API key for Anthropic, OpenAI, or Google Gemini.</li>
</ul>
<h3>External services</h3>
<p>This plugin can connect to third-party AI services when an administrator configures an API key and a visitor or administrator uses the search, chat, provider test, or auto-classification features. The plugin sends the user’s question or test prompt, relevant knowledge base entry content, and selected model details to the configured AI provider so that the provider can generate search results, classifications, or chat answers.</p>
<h4>Anthropic Claude</h4>
<p>When Anthropic is selected, the plugin sends prompts, visitor questions, conversation history, and relevant knowledge base content to the Anthropic API at <code>https://api.anthropic.com/v1/messages</code>. This is used to generate answers, classify entries, and test the configured provider connection.</p>
<p>Service provider: Anthropic PBC.<br />
Terms: https://www.anthropic.com/legal/commercial-terms<br />
Privacy: https://www.anthropic.com/legal/privacy</p>
<h4>OpenAI</h4>
<p>When OpenAI is selected, the plugin sends prompts, visitor questions, conversation history, and relevant knowledge base content to the OpenAI API at <code>https://api.openai.com/v1/chat/completions</code>. This is used to generate answers, classify entries, and test the configured provider connection.</p>
<p>Service provider: OpenAI, L.L.C.<br />
Terms: https://openai.com/policies/terms-of-use<br />
Privacy: https://openai.com/policies/privacy-policy</p>
<h4>Google Gemini</h4>
<p>When Google Gemini is selected, the plugin sends prompts, visitor questions, conversation history, and relevant knowledge base content to the Google Gemini Generative Language API at <code>https://generativelanguage.googleapis.com/v1beta/models/...:generateContent</code>. This is used to generate answers, classify entries, and test the configured provider connection.</p>
<p>Service provider: Google LLC.<br />
Terms: https://ai.google.dev/gemini-api/terms<br />
Privacy: https://policies.google.com/privacy</p>
<p>No third-party AI request is made unless an administrator has entered an API key and uses or enables a feature that requires the selected provider.</p>


WPCraftEngineer AI Knowledge Base

Create AI-powered searchable knowledge base widgets using your own configured AI provider API key.

Ajay

WebberZone

<p><a href="https://webberzone.com/plugins/knowledgebase/" rel="nofollow ugc">Knowledge Base</a> makes building a knowledge base or FAQ for your WordPress site easy, fast, and scalable.</p>
<p>Whether you need a simple FAQ page, a full self-service help center, or a structured multi-product wiki, Knowledge Base scales to fit. Organize articles into products and sections, customize permalinks, and let your customers help themselves: no coding required.</p>
<p>Perfect for:</p>
<ul>
<li>Multi-product companies managing multiple help centers</li>
<li>SaaS platforms with self-service documentation portals</li>
<li>Ecommerce support centres reducing ticket volume</li>
<li>Documentation hubs and internal company wikis</li>
<li>Developers building customer-facing knowledge portals</li>
</ul>
<p><a href="https://webberzone.com/support/knowledgebase/" rel="nofollow ugc">Live Demo</a>.</p>
<h3>Powerful features available in the Free version</h3>
<ul>
<li><strong>Unlimited Knowledge Bases</strong>: Support as many products as you like, with unlimited sections and sub-sections.</li>
<li><strong>Beautiful, Responsive Layouts</strong>: Ships with clean templates powered by the Responsive Grid System.</li>
<li><strong>Customisable Permalinks</strong>: View your KB at /knowledgebase/ by default or change the base slugs for articles, sections, products, and tags. Advanced custom permalink structures with dynamic placeholders are available in Pro.</li>
<li><strong>Shortcodes + Gutenberg Blocks</strong>: Add KB listings anywhere using [knowledgebase] or use the Knowledge Base block.</li>
<li><strong>Built-in Breadcrumbs</strong>: Improve UX and SEO with breadcrumb navigation.</li>
<li><strong>Widgets Included</strong>: WZKB Articles, WZKB Sections, WZKB Products, and WZKB Breadcrumbs widgets.</li>
<li><strong>Built-in Caching</strong>: Speed up your Knowledge Base without extra plugins. Configurable cache expiry settings are available in Pro.</li>
<li><strong>Multilingual Ready</strong>: Full WPML and Polylang compatibility — translate articles, sections, products, and tags; language-aware caching and widgets included out of the box.</li>
<li><strong>Auto Table of Contents</strong>: Automatically generate a linked Table of Contents from article headings, with configurable depth and minimum heading threshold.</li>
<li><strong>Live Search Suggestions</strong>: Show accessible AJAX search suggestions as visitors type in the Knowledge Base search form.</li>
<li><strong>Related Articles</strong>: Display related articles at the bottom of KB articles based on categories and tags.</li>
<li><strong>Alerts</strong>: Add attention-grabbing alert boxes with the [kbalert] shortcode or Alerts block.</li>
</ul>
<h3>Pro features</h3>
<p><a href="https://webberzone.com/plugins/knowledgebase/#pro" rel="nofollow ugc">Knowledge Base Pro</a> enhances the plugin with advanced features for larger documentation sites, including ratings and feedback, a help widget, a powerful custom permalinks engine, premium layouts, enhanced TOC surfaces, and additional admin tools.</p>
<ul>
<li><strong>Article Rating & Feedback System</strong>: Collect binary or 5-star feedback with optional follow-up questions, admin alerts, Bayesian sorting, and GDPR-friendly tracking modes.</li>
<li><strong>Help Widget</strong>: Offer an in-app support hub with live search, suggested articles, and a contact form inside a floating assistant.</li>
<li><strong>Custom Permalinks Engine</strong>: Craft advanced URL structures for articles, sections, tags, and products using dynamic placeholders.</li>
<li><strong>Knowledge Base Homepage Mode</strong>: Display the Knowledge Base on your site homepage. The Knowledge Base URL becomes the homepage and the Knowledge Base archive URL redirects to the homepage.</li>
<li><strong>Premium Layout Pack</strong>: Unlock seven additional frontend styles (Modern, Minimal, Boxed, Gradient, Compact, Magazine, Professional).</li>
<li><strong>Enhanced Table of Contents</strong>: Three Pro TOC delivery surfaces — a sidebar widget that renders the TOC for the current article, a Gutenberg block to insert the TOC inline, and a floating/sticky panel that follows the reader down the page.</li>
<li><strong>Advanced Admin Tools</strong>: Control knowledge base caching with expiry settings, on-demand cache clearing, and other productivity enhancements.</li>
</ul>
<h3>Key Concepts</h3>
<ul>
<li><strong>Articles:</strong> Custom post type <code>wz_knowledgebase</code>: your FAQs, how-to guides, and documentation.</li>
<li><strong>Products:</strong> Custom taxonomy <code>wzkb_product</code>: link articles to one or more products.</li>
<li><strong>Sections:</strong> Custom taxonomy <code>wzkb_category</code>: organize content neatly into categories.</li>
<li><strong>Tags:</strong> Optional <code>wzkb_tag</code> taxonomy: make finding content even easier.</li>
</ul>
<h3>Contribute</h3>
<p>If you have an idea, I’d love to hear it. WebberZone Knowledge Base is also available on <a href="https://github.com/WebberZone/knowledgebase" rel="nofollow ugc">Github</a>. You can <a href="https://github.com/WebberZone/knowledgebase/issues" rel="nofollow ugc">create an issue on the Github page</a> or, better yet, fork the plugin, add a new feature and send me a pull request.</p>


Knowledge Base

The plugin is great, it comes with everything that you need for a good knowledge base. Using it with Ultimate Member will give you the ability to control visibility of articles and other stuff.

Everything that you need for a good knowledge base

Build a multi-product knowledge base for WordPress. Reduce support tickets with self-service docs, FAQs, and a built-in help center.

WPCraftEngineer AI Knowledge Base vs Knowledge Base