ELEXtensions

WordPress Live Chat Made Simple! Unlike other Live Chat plugins, this plugin works within WordPress with no external API calls. Let’s you connect to your customers in real-time.
<h4>Introduction</h4>
WSChat – ELEX WordPress Live Chat Plugin is a lightweight yet robust plugin that helps to integrate live chat on your website to help your customers reach you most conveniently!
Unlike other Live Chat plugins, this plugin works within WordPress with no external API calls. We recommend using a dedicated server. As an alternative option, We have even integrated pusher WebSockets APIs, to make it work on any servers.
Many customers prefer live chat to connect with organizations over emails and social media as there are better chances to get a quick response compared to other sources. Customers often need your assistance right before they make a purchase decision, or in a critical situation in which they need an immediate solution. So, the ideal option is sending a quick text through the live chat window rather than typing a long formal email.
Using this live chat solution, agents can easily reply, assist, and take up a chat conversation if a customer needs assistance in the future as all conversations are recorded in the same chat thread. Live Chat Made Simple! Unlike other Live Chat plugins, this plugin works within WordPress with no external API calls. Let’s you connect to your customers in real-time.
<h4>Main Features</h4>
<ul>
<li>Live Chat Widget with Pre-Chat Form Optimised for WordPress</li>
<li>WooCommerce Integration: Quick Glance on Customer’s Recent Orders & Related Details</li>
<li>Dialogflow AI Integration to Setup Auto Replies</li>
<li>Easily Convert Customer Suggestions to Ideas Board using Tag Feature</li>
<li>Unlimited Agents with Roles & Capabilities</li>
<li>Supports Adding Multiple Agents to the Same Chat</li>
<li>Revisit Old Chat Conversations in History Tab</li>
<li>Customize the Chat Widget to Match the Site Theme</li>
<li>Highly Customisable Pre-Chat Form</li>
<li>Configure Auto Reply Message</li>
<li>Unlimited Chat History</li>
<li>Restrict Live Chat On Specific Pages</li>
<li>Agent Alerts</li>
<li>Customize Live Chat Widget</li>
<li>Integration with Pusher for making your communications simple, reliable & secure.</li>
<li>Interesting Emojis</li>
<li>Show Chat Widget only on Specific Pages</li>
<li>Email the Chat Transcript & Feedback Automatically</li>
<li>Mobile Responsive</li>
<li>Raise a Support Ticket from the Chat Board in Few Clicks by <a href="https://elextensions.com/plugin/wsdesk-wordpress-support-desk-plugin/" rel="nofollow ugc">ELEX WordPress Help Desk & Customer Support Ticketing Plugin integration</a>.</li>
</ul>
<h4>Premium Version Features</h4>
For complete list of latest features and details, please visit <a href="https://elextensions.com/plugin/wschat-wordpress-live-chat-plugin/" rel="nofollow ugc">WSChat – ELEX WordPress Live Chat Plugin</a> premium version product page.
<blockquote>
* OpenAI ChatGPT Integration for Auto-Generated Responses 
* Real-Time Visitor Tracking 
* Allow the Agent to Initiate the Chat
</blockquote>
<h4>About Pusher</h4>
Pusher Channels is a hosted WebSockets solution for building powerful real-time interactive apps. Bi-directional data exchange/transfer transmits data in both directions simultaneously through a single connection, you can greatly reduce unnecessary network traffic and delay.
<h4>About ELEXtensions</h4>
We are a group of WordPress and WooCommerce enthusiasts with a vision to solve genuine problems related to WordPress & WooCommerce stores. We offer a wide variety of extensions for WooCommerce. We have premium extensions related to many domains including Shipping, Pricing, Payments and Customer Support.
<h4>Support</h4>
Reach us at https://elextensions.com/support/

WSChat – WordPress Live Chat


Hello, there. Thanks a lot indeed for your great chat plug-in - which i seriousely have been seeking for 8+ years now. I like the customization options, but with some .css knowledge one can create the nearly perfect chat plug-in on the market (my opinion). Reasons: The admin section is clear, open and super easy to use, options list is short, but good. What it has to have (currently missing), is the option to translate to any language (best by using a translation section in the admin area). I will do the translation to german language from now - and very fast. So PLEASE, PLEASE update at least the language files, so that my translation work does make sense by return. What i also would like to see, is more integrations (in example with wpdiscuz, buddypress, youzify - or similar). Thanks again! Truly ... Tom.


Have been seeking 8+ years now - and found, what i need!

WordPress Live Chat Made Simple! Unlike other Live Chat plugins, this plugin works within WordPress with no external API calls.

chatty

Enhance your website’s communication capabilities with the Chatty 
WordPress Chat Plugin. This state-of-the-art plugin is not just a chat 
tool; it’s a dynamic way to engage with your visitors in real time.
Chatty elevates your website by integrating a platform for real-time 
messaging in chat rooms, seamlessly building social networks. This 
feature-rich tool increases user engagement, ensuring your visitors have 
immediate access to help and information.
<h3>Key Features of Chatty:</h3>
<ol>
<li>Live Interaction with Customers: Directly communicate with 
customers as they browse your site with Chatty. Instantly answer 
queries and provide immediate assistance, thereby enhancing the 
overall user experience.</li>
<li>Ease of Configuration and Setup: Chatty is designed for ease of 
use. Its straightforward setup and configuration process make it 
accessible to both beginners and advanced users.</li>
<li>Customizable Features: Fine-tune the settings to perfectly align 
with your website’s aesthetics and functionality. Customize the 
color theme of the widget, control its visibility on specific pages, 
schedule its display for certain times and days, and hide it when 
operators are offline.</li>
<li>Chatbots: Develop chatbots designed to manage basic customer inquiries autonomously, eliminating the need for operator intervention.</li>
<li>Engaging Pop-Up Notifications: Capture attention and boost user 
engagement with dynamic pop-up messages.</li>
<li>Supports Multiple Languages: Facilitate seamless communication 
with a multi-language translation widget, enabling interactions in 
the customer’s native language.</li>
<li>Statistics: Monitor and track your team’s productivity metrics 
to continuously improve service delivery.</li>
<li>Chat Notes: Capture essential details in chat notes. Gain 
valuable insights by tracking your customer’s browsing journey.</li>
<li>Multiple Projects: Manage multiple projects with independent 
settings, and support clients across various websites from a single 
application.</li>
<li>Team Management: Configure your team members’ permissions 
efficiently. Facilitate both private and group chats within your 
team.</li>
</ol>
<h3>How to Use Chatty Plugin:</h3>
<ol>
<li>Register for a Chatty Account: Begin by registering an account 
with <a href="https://chatty-widget.com/" rel="nofollow ugc">Chatty</a>.</li>
<li>Obtain the Installation Code: After registration, visit <a href="https://chatty-widget.com/dashboard/integration" rel="nofollow ugc">this 
page</a> and copy the 
installation code provided.</li>
<li>Install and Activate the Plugin: Download and install the Chatty 
plugin on your WordPress site. Once installed, activate the plugin.</li>
<li>Access Chatty Settings: In your WordPress dashboard, navigate to 
the new menu item labeled “Chatty Settings.”</li>
<li>Enter the Installation Code: Paste the installation code you 
copied earlier into the “Widget Script” field in the Chatty 
settings.</li>
<li>Save Your Changes: After entering the code, save your settings 
to complete the installation process.</li>
<li>Configure and Engage: Now, you can further configure your plugin 
as needed. Once set up, you’re ready to communicate with your 
customers through our platform.</li>
</ol>
<h3>Is it Free?</h3>
The Chatty WordPress Chat Plugin is free to use, but it requires a 
Chatty account. Chatty offers a 14-day free trial, and there’s no need 
for a credit card to get started.
Explore the various plans and features Chatty offers by visiting our 
<a href="https://chatty-widget.com/pricing" rel="nofollow ugc">website</a>.

Chatty

Enhance your website's communication capabilities with the Chatty

WSChat – WordPress Live Chat vs Chatty