ELEXtensions

<p>WordPress Live Chat Made Simple! Unlike other Live Chat plugins, this plugin works within WordPress with no external API calls. Let’s you connect to your customers in real-time.</p>
<h4>Introduction</h4>
<p>WSChat – ELEX WordPress Live Chat Plugin is a lightweight yet robust plugin that helps to integrate live chat on your website to help your customers reach you most conveniently!</p>
<p>Unlike other Live Chat plugins, this plugin works within WordPress with no external API calls. We recommend using a dedicated server. As an alternative option, We have even integrated pusher WebSockets APIs, to make it work on any servers.</p>
<p>Many customers prefer live chat to connect with organizations over emails and social media as there are better chances to get a quick response compared to other sources. Customers often need your assistance right before they make a purchase decision, or in a critical situation in which they need an immediate solution. So, the ideal option is sending a quick text through the live chat window rather than typing a long formal email.</p>
<p>Using this live chat solution, agents can easily reply, assist, and take up a chat conversation if a customer needs assistance in the future as all conversations are recorded in the same chat thread. Live Chat Made Simple! Unlike other Live Chat plugins, this plugin works within WordPress with no external API calls. Let’s you connect to your customers in real-time.</p>
<h4>Main Features</h4>
<ul>
<li>Live Chat Widget with Pre-Chat Form Optimised for WordPress</li>
<li>WooCommerce Integration: Quick Glance on Customer’s Recent Orders & Related Details</li>
<li>Dialogflow AI Integration to Setup Auto Replies</li>
<li>Easily Convert Customer Suggestions to Ideas Board using Tag Feature</li>
<li>Unlimited Agents with Roles & Capabilities</li>
<li>Supports Adding Multiple Agents to the Same Chat</li>
<li>Revisit Old Chat Conversations in History Tab</li>
<li>Customize the Chat Widget to Match the Site Theme</li>
<li>Highly Customisable Pre-Chat Form</li>
<li>Configure Auto Reply Message</li>
<li>Unlimited Chat History</li>
<li>Restrict Live Chat On Specific Pages</li>
<li>Agent Alerts</li>
<li>Customize Live Chat Widget</li>
<li>Integration with Pusher for making your communications simple, reliable & secure.</li>
<li>Interesting Emojis</li>
<li>Show Chat Widget only on Specific Pages</li>
<li>Email the Chat Transcript & Feedback Automatically</li>
<li>Mobile Responsive</li>
<li>Raise a Support Ticket from the Chat Board in Few Clicks by <a href="https://elextensions.com/plugin/wsdesk-wordpress-support-desk-plugin/" rel="nofollow ugc">ELEX WordPress Help Desk & Customer Support Ticketing Plugin integration</a>.</li>
</ul>
<h4>Premium Version Features</h4>
<p>For complete list of latest features and details, please visit <a href="https://elextensions.com/plugin/wschat-wordpress-live-chat-plugin/" rel="nofollow ugc">WSChat – ELEX WordPress Live Chat Plugin</a> premium version product page.</p>
<blockquote><p>
* OpenAI ChatGPT Integration for Auto-Generated Responses<br />
* Real-Time Visitor Tracking<br />
* Allow the Agent to Initiate the Chat
</p></blockquote>
<h4>About Pusher</h4>
<p>Pusher Channels is a hosted WebSockets solution for building powerful real-time interactive apps. Bi-directional data exchange/transfer transmits data in both directions simultaneously through a single connection, you can greatly reduce unnecessary network traffic and delay.</p>
<h4>About ELEXtensions</h4>
<p>We are a group of WordPress and WooCommerce enthusiasts with a vision to solve genuine problems related to WordPress & WooCommerce stores. We offer a wide variety of extensions for WooCommerce. We have premium extensions related to many domains including Shipping, Pricing, Payments and Customer Support.</p>
<h4>Support</h4>
<p>Reach us at https://elextensions.com/support/</p>


WSChat – WordPress Live Chat


Hello, there. Thanks a lot indeed for your great chat plug-in - which i seriousely have been seeking for 8+ years now. I like the customization options, but with some .css knowledge one can create the nearly perfect chat plug-in on the market (my opinion). Reasons: The admin section is clear, open and super easy to use, options list is short, but good. What it has to have (currently missing), is the option to translate to any language (best by using a translation section in the admin area). I will do the translation to german language from now - and very fast. So PLEASE, PLEASE update at least the language files, so that my translation work does make sense by return. What i also would like to see, is more integrations (in example with wpdiscuz, buddypress, youzify - or similar). Thanks again! Truly ... Tom.


Have been seeking 8+ years now - and found, what i need!

WordPress Live Chat Made Simple! Unlike other Live Chat plugins, this plugin works within WordPress with no external API calls.

JivoChat

<h4>Omnichannel live chat tailored for e-commerce</h4>
<p><a href="https://www.jivochat.com?utm_source=wordpress" rel="nofollow ugc">JivoChat</a> is an all-in-one business messenger that is optimized for WordPress which teams use to talk to customers everywhere: live chat, phone, email, and social. JivoChat allows you to serve efficient customer support to your clients, thereby increasing your conversion and sales. Customize and configure freely, get the most out of it by reflecting your style and strategy.</p>
<h3>Top Benefits</h3>
<ul>
<li>Connect all of your communication channels and handle it from a single app efficiently</li>
<li>Engage with your visitors in real-time and convert them to paying customers</li>
<li>Manage your customers efficiently with in-app CRM as a team or connect your favorite CRM easily</li>
<li>Offer calls to your visitors via live chat widget and/or connect your phone number to make/receive calls via Jivo</li>
</ul>
<span class="embed-youtube" style="text-align:center; display: block;"><iframe loading="lazy" class="youtube-player" width="640" height="360" src="https://www.youtube.com/embed/7-ynWBqYDDc?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent" allowfullscreen="true" style="border:0;" sandbox="allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox"></iframe></span>
<h3>Social Proof</h3>
<p>Trusted by more than 290.000 users, it is the most popular live chat solution in the market. It works at every device smoothly! Use JivoChat and have your chat widget for your WordPress website, position it wherever you want, customize and configure freely, demonstrate your value effectively, and solve issues of your clients efficiently. Turn your visitors into happy customers now!</p>
<blockquote>
<p>“JivoChat has proven itself as a simple and very effective way to drive up user engagement, optimize customer support, and increase conversions. Implementing takes less than 10 seconds, but the benefits seem to continue growing forever. We’re delighted to recommend JivoChat to all our clients – we know they’ll love it just as much as we”</p>
</blockquote>
<p>Eddie Daniels | Managing Director, BouncyCastle Network</p>
<h4>Ask for a demo & get support</h4>
<p>Try us for 14 days, you won’t regret it. Our support is 24/7 and the most helpful you can find around, so please don’t hesitate to <a href="https://jivochat.com?utm_source=wordpress" rel="nofollow ugc">reach us</a>. We can offer you a product tour, answer your questions, and make you sure about choosing us.</p>
<h3>Features</h3>
<ul>
<li>
<p><strong>Omnichannel</strong>: Send and receive client communications through Facebook Messenger, WhatsApp, Apple Business Chat, Telegram, your support e-mail address, and even your phone! All inquiries are in one place to be handled.</p>
</li>
<li>
<p><strong>Offline Messages</strong>: Are you not available 24/7? It is perfectly fine, inquiries will be on hold at your inbox and you can reach clients afterward given that they leave their e-mail address on a contact form.</p>
</li>
<li>
<p><strong>Callbacks</strong>: Offer your visitors a call when chat is not enough. They can type their phone number and request a call, which you can make from our app conveniently.</p>
</li>
<li>
<p><strong>Power and Variety of Apps</strong>: JivoChat offers powerful desktop and mobile apps and a web-based app that you can reach via your favorite browser.</p>
</li>
<li>
<p><strong>Multi-agent Chats</strong>: Transfer chats to your colleagues or invite them to participate in open support chats with customers.</p>
</li>
<li>
<p><strong>Visitor Monitoring & Smart Triggers</strong>: Track your visitors in real-time and proactively initiate live chats with them upon conditions you’ve set.</p>
</li>
<li>
<p><strong>Built-in CRM</strong>: Jivo offers a simple CRM in the app that allows you to track statuses with your clients, attach comments to them, and funnel them.</p>
</li>
<li>
<p><strong>Unlimited Archive</strong>: All visitors and all of your conversations are stored without a limit. Conversation history with a client automatically loads when you chat again.</p>
</li>
<li>
<p><strong>Team Chats</strong>: Do you use apps to communicate as a team? You won’t need them anymore, we offer an efficient and powerful team chat feature at our app. All messages at one place!</p>
</li>
<li>
<p><strong>Reminders</strong>: Set a reminder for you or one of your colleagues to perform future actions on a specific conversation with a customer.</p>
</li>
<li>
<p><strong>Geo-IP Based Behaviors</strong>: With our Regions feature, you can show a customized widget for different cities or countries. With a different language, behavior, or set of agents.</p>
</li>
<li>
<p><strong>Automatic Translator</strong>: Forget the language barriers, Jivo will automatically translate your live chat in both directions with foreign-language speakers instantly and accurately.</p>
</li>
<li>
<p><strong>Quick Phrases & Canned Responses</strong>: Create predefined messages and send them by using hotkeys, get suggestions from messages you’ve sent before.</p>
</li>
<li>
<p><strong>Typing Insights</strong>: See the messages that visitors live typing before they hit “send.”</p>
</li>
<li>
<p><strong>GDPR Compliance</strong>: JivoChat fully complies with GDPR requirements.</p>
</li>
<li>
<p><strong>CRM Integrations, API & Webhooks</strong>: Are you looking for a powerful arsenal to let you extend boundaries? JivoChat offers a powerful set of solutions for you then. You can have a live chat widget where you want with our Webhooks API, change the behavior of the widget with JS API, and integrate your CRM with Webhooks.</p>
</li>
<li>
<p><strong>Quick Site Load Time</strong>: Don’t worry about your loading time: Jivo scripts are loaded asynchronously.</p>
</li>
</ul>
<h3>Help</h3>
<p>We have 24/7 live support! In case you need instructions, you can visit our <a href="https://www.jivochat.com/help/installation/how-to-install-on-wordpress.html?utm_source=wordpress" rel="nofollow ugc">knowledge base</a>. You can ask your questions to our support at our knowledge base via JivoChat Live Chat widget.</p>
<h4>Supported languages</h4>
<ul>
<li>English / English Live Chat Plugin</li>
<li>Russian / Русский плагин живого чата</li>
<li>Spanish / Español Complemento de Chat en Vivo</li>
<li>Brazilian Portuguese / Português do Brasil Plugin de Chat ao Vivo</li>
<li>Turkish / Türkçe canlı destek eklentisi</li>
<li>Indonesian / Bahasa Indonesia live chat plugin</li>
<li>German / Deutsch Live Chat Unterstützung Plugin</li>
<li>French / Français Plugin de Chat en Direct</li>
<li>Dutch / Nederlands Live Chat Plug-in</li>
<li>Italian / Italiano Supporto Plug-in Live Chat</li>
<li>Japanese / 日本語 ライブチャットプラグイン</li>
<li>Portuguese / Português Plugin de Chat ao Vivo</li>
<li>Ukrainian / Українська плагін живого чату</li>
<li>Romanian / Română plugin de chat live</li>
<li>Norwegian / Norsk  live chat-plugin</li>
<li>Polish / Polski wtyczka czatu na żywo</li>
<li>Swedish / Svenska live chat plugin</li>
<li>Belarusian / Беларуская мова плагин живого чата</li>
<li>Catalan / Català complement de xat en directe</li>
<li>Simplified Chinese / 简体中文 实时聊天插件</li>
<li>Czech / Česky live chat plugin</li>
<li>Danish / Danska live chat plugin</li>
<li>Greek / Ελληνικά προσθήκη ζωντανής συνομιλίας</li>
<li>Finnish / Suomi live chat-laajennus</li>
<li>Kazakh / қазақ тілі тірі чат плагині</li>
</ul>


JivoChat Live Chat – WP live chat plugin for WordPress

Omnichannel Live Chat and Help Desk plugin, optimized for WordPress. Free, fast, easy to install and to use. Turn your visitors into happy customers!

WSChat – WordPress Live Chat vs JivoChat Live Chat – WP live chat plugin for WordPress