ELEXtensions

<p>WordPress Live Chat Made Simple! Unlike other Live Chat plugins, this plugin works within WordPress with no external API calls. Let’s you connect to your customers in real-time.</p>
<h4>Introduction</h4>
<p>WSChat – ELEX WordPress Live Chat Plugin is a lightweight yet robust plugin that helps to integrate live chat on your website to help your customers reach you most conveniently!</p>
<p>Unlike other Live Chat plugins, this plugin works within WordPress with no external API calls. We recommend using a dedicated server. As an alternative option, We have even integrated pusher WebSockets APIs, to make it work on any servers.</p>
<p>Many customers prefer live chat to connect with organizations over emails and social media as there are better chances to get a quick response compared to other sources. Customers often need your assistance right before they make a purchase decision, or in a critical situation in which they need an immediate solution. So, the ideal option is sending a quick text through the live chat window rather than typing a long formal email.</p>
<p>Using this live chat solution, agents can easily reply, assist, and take up a chat conversation if a customer needs assistance in the future as all conversations are recorded in the same chat thread. Live Chat Made Simple! Unlike other Live Chat plugins, this plugin works within WordPress with no external API calls. Let’s you connect to your customers in real-time.</p>
<h4>Main Features</h4>
<ul>
<li>Live Chat Widget with Pre-Chat Form Optimised for WordPress</li>
<li>WooCommerce Integration: Quick Glance on Customer’s Recent Orders & Related Details</li>
<li>Dialogflow AI Integration to Setup Auto Replies</li>
<li>Easily Convert Customer Suggestions to Ideas Board using Tag Feature</li>
<li>Unlimited Agents with Roles & Capabilities</li>
<li>Supports Adding Multiple Agents to the Same Chat</li>
<li>Revisit Old Chat Conversations in History Tab</li>
<li>Customize the Chat Widget to Match the Site Theme</li>
<li>Highly Customisable Pre-Chat Form</li>
<li>Configure Auto Reply Message</li>
<li>Unlimited Chat History</li>
<li>Restrict Live Chat On Specific Pages</li>
<li>Agent Alerts</li>
<li>Customize Live Chat Widget</li>
<li>Integration with Pusher for making your communications simple, reliable & secure.</li>
<li>Interesting Emojis</li>
<li>Show Chat Widget only on Specific Pages</li>
<li>Email the Chat Transcript & Feedback Automatically</li>
<li>Mobile Responsive</li>
<li>Raise a Support Ticket from the Chat Board in Few Clicks by <a href="https://elextensions.com/plugin/wsdesk-wordpress-support-desk-plugin/" rel="nofollow ugc">ELEX WordPress Help Desk & Customer Support Ticketing Plugin integration</a>.</li>
</ul>
<h4>Premium Version Features</h4>
<p>For complete list of latest features and details, please visit <a href="https://elextensions.com/plugin/wschat-wordpress-live-chat-plugin/" rel="nofollow ugc">WSChat – ELEX WordPress Live Chat Plugin</a> premium version product page.</p>
<blockquote><p>
* OpenAI ChatGPT Integration for Auto-Generated Responses<br />
* Real-Time Visitor Tracking<br />
* Allow the Agent to Initiate the Chat
</p></blockquote>
<h4>About Pusher</h4>
<p>Pusher Channels is a hosted WebSockets solution for building powerful real-time interactive apps. Bi-directional data exchange/transfer transmits data in both directions simultaneously through a single connection, you can greatly reduce unnecessary network traffic and delay.</p>
<h4>About ELEXtensions</h4>
<p>We are a group of WordPress and WooCommerce enthusiasts with a vision to solve genuine problems related to WordPress & WooCommerce stores. We offer a wide variety of extensions for WooCommerce. We have premium extensions related to many domains including Shipping, Pricing, Payments and Customer Support.</p>
<h4>Support</h4>
<p>Reach us at https://elextensions.com/support/</p>


WSChat – WordPress Live Chat


Hello, there. Thanks a lot indeed for your great chat plug-in - which i seriousely have been seeking for 8+ years now. I like the customization options, but with some .css knowledge one can create the nearly perfect chat plug-in on the market (my opinion). Reasons: The admin section is clear, open and super easy to use, options list is short, but good. What it has to have (currently missing), is the option to translate to any language (best by using a translation section in the admin area). I will do the translation to german language from now - and very fast. So PLEASE, PLEASE update at least the language files, so that my translation work does make sense by return. What i also would like to see, is more integrations (in example with wpdiscuz, buddypress, youzify - or similar). Thanks again! Truly ... Tom.


Have been seeking 8+ years now - and found, what i need!

WordPress Live Chat Made Simple! Unlike other Live Chat plugins, this plugin works within WordPress with no external API calls.

Mike Korba - User.com

<p>Add a fast, easy, and free Live Chat on any website! With Live Chat by User.com you can easily start communicating with both visitors or customers at any page on your site.</p>
<p>Live Chat by User.com is all you need to turn your visitors into customers in a single app.</p>
<p>User.com adds additional functionality to generate leads, that enables great onboarding and customer nurturing. Personalize your messaging and connect at the right time and in the right channel.</p>
<p>User.com comes with a full suite of features, from proactive and reactive personalised messaging chatbots, to marketing automation, email marketing, popups and more.</p>
<p>For more on features and to see the full potential, check out <a href="https://user.com/en/all-features/?utm_source=wordpress&utm_medium=details&utm_campaign=wordpress_all_features" rel="nofollow ugc">all features</a>.</p>
<h3>Testimonials</h3>
<blockquote>
<p>“User.com is making a difference in the lives of our clients. We use the platform directly to communicate, and with it are helping them to achieve financial stability and to follow their dreams, and you are part of that. Without User.com as our partner, this would not be possible.”(<a href="https://user.com/en/case-study/qconcursos/?utm_source=wordpress&utm_medium=details&utm_campaign=wordpress_all_features" rel="nofollow ugc">read more</a>).<br />
  Luizza Couto, Tribe Retention Leader at Qconcursos</p>
<p>“With User.com, we see right around a 20% conversion increase, and a 15% boost to email open rate, on top of our already tweaked and finely tuned system. The team is super happy with a single tool; now they don’t need to switch between so many systems to do the same job.” (<a href="https://user.com/en/case-study/leadfuze?utm_source=wordpress&utm_medium=details&utm_campaign=wordpress_all_features" rel="nofollow ugc">read more</a>).<br />
  Justin McGill, Founder at LeadFuze</p>
<p>“The User.com Live Chat is hands down the best in class, and the chatbot has a very high value — add it with complete control in any automation.”(<a href="https://user.com/en/case-study/plagiashield?utm_source=wordpress&utm_medium=details&utm_campaign=wordpress_all_features" rel="nofollow ugc">read more</a>).<br />
  Jérémy Mauboussin, Founder at PlagiaShield</p>
</blockquote>


Live Chat by User.com

With Live Chat by User.com you can chat with any visitor on your website with a simple Wordpress plugin.

WSChat – WordPress Live Chat vs Live Chat by User.com