wyapy

<p>Wyapy Customer Feedback for WooCommerce lets you collect structured customer feedback at two key moments:</p>
<ul>
<li>On the WooCommerce “Thank you” page (post checkout survey).</li>
<li>A few days after order completion (post delivery survey reached from a feedback request sent by email).</li>
</ul>
<p>This plugin connects your WooCommerce store to the Wyapy service, where you can manage surveys, questions and analytics.</p>
<p>Main features:</p>
<ul>
<li>Embed a customer satisfaction survey directly on the order confirmation page.</li>
<li>Gather per-item or categorized customer feedback after delivery.</li>
<li>Schedule transactional feedback request emails a configurable number of days after order completion.</li>
<li>Advanced analytics and AI reports available inside the Wyapy dashboard loaded inside your admin console.</li>
</ul>
<p>This plugin requires WooCommerce.</p>
<h3>How it works</h3>
<ol>
<li>Install and activate the plugin.</li>
<li>Connect your store to Wyapy.</li>
<li>Wyapy creates a workspace and default projects for your store.</li>
<li>Configure:
<ul>
<li>Post checkout survey</li>
<li>Post delivery survey</li>
</ul>
</li>
<li>Wyapy embeds a survey iframe on the Thank you page and schedules post delivery emails using Action Scheduler.</li>
</ol>
<p>All post delivery emails sent by this plugin are transactional and related to the specific order. They are not categorized as marketing emails.</p>
<h3>Data sent to Wyapy</h3>
<p>To provide feedback and analytics, the plugin sends limited order data to the Wyapy API, such as:</p>
<ul>
<li>Order ID.</li>
<li>Order status and completion time.</li>
<li>Items and totals necessary to associate feedback with an order.</li>
<li>Store identifier and project configuration.</li>
</ul>
<p>The plugin does not send your WooCommerce login credentials or customer personal data (for example name, email address, phone number, billing/shipping address).<br />
Customer email addresses are not sent to Wyapy servers. Post-delivery feedback request emails are sent by your WooCommerce site to the order email address.</p>
<p>You can remove all plugin configuration and order meta created by the plugin via the WordPress <strong>Plugins <span aria-hidden="true" class="wp-exclude-emoji">→</span> Delete</strong> flow.</p>
<p>For more information about data handling, please read the Wyapy privacy policy on https://wyapy.com/privacy</p>


Wyapy Customer Feedback for WooCommerce

Collect customer feedback after checkout and after delivery, and analyze results in the Wyapy dashboard.

submitninja

<p>Add NPS and CSAT feedback surveys to your WordPress site in 2 minutes. Submit Ninja Feedback is a lightweight widget plugin that handles WordPress-native targeting (specific pages, post types, categories, tags, or exclusions) while survey customization happens in your Submit Ninja dashboard.</p>
<p><strong>From $9/month with a generous free tier — 100 submissions/month forever, no credit card required.</strong></p>
<h4>Why Submit Ninja</h4>
<ul>
<li><strong>Affordable.</strong> $9/month for unlimited submissions and unlimited surveys. Most NPS/CSAT tools start at $89-$299/month.</li>
<li><strong>Self-serve.</strong> No demo calls, no sales pitches. Sign up, build, embed.</li>
<li><strong>Purpose-built for NPS and CSAT.</strong> Most “feedback” plugins are generic survey builders. This one is dedicated to the two metrics that matter for SaaS and e-commerce.</li>
<li><strong>Lightweight.</strong> Async script loading. Zero performance impact when the widget isn’t shown.</li>
<li><strong>WordPress-native.</strong> Targeting happens in WP, not in some external SaaS. The plugin understands your post types, categories, and tags.</li>
</ul>
<h4>Key Features</h4>
<ul>
<li><strong>WordPress-native page targeting</strong> — Show on all pages (default), target specific pages or posts, target by post type (pages, posts, custom types), target by categories or tags, or exclude specific pages/posts</li>
<li><strong>Shortcode support</strong> — Embed surveys anywhere with <code>[submit_ninja_survey]</code> or <code>[submit_ninja_survey code="ABC123"]</code></li>
<li><strong>Page builder compatible</strong> — Works with Gutenberg, Elementor, Beaver Builder, Divi, and any builder that supports shortcodes</li>
<li><strong>Automatic widget injection</strong> based on your display rules</li>
<li><strong>Multiple surveys</strong> on a single site</li>
<li><strong>Async loading</strong> — no impact on page speed</li>
<li><strong>Simple configuration</strong> — just enter your 6-character survey code</li>
</ul>
<h4>How It Works</h4>
<ol>
<li>Sign up at <a href="https://submit.ninja" rel="nofollow ugc">submit.ninja</a> (free, no credit card)</li>
<li>Build your survey in the dashboard — choose NPS or CSAT, customize colors and copy</li>
<li>Copy your 6-character survey code</li>
<li>Install this plugin, paste the code in Settings <span aria-hidden="true" class="wp-exclude-emoji">→</span> Submit Ninja</li>
<li>Configure where the widget appears</li>
<li>Done — responses flow into your Submit Ninja dashboard</li>
</ol>
<h4>Survey Types Supported</h4>
<ul>
<li>CSAT (Customer Satisfaction)</li>
<li>NPS (Net Promoter Score)</li>
<li>Custom feedback forms</li>
</ul>
<p>All survey configuration, styling, and analytics live in your Submit Ninja account. This plugin handles the WordPress integration and display rules.</p>
<h4>Service Information</h4>
<p>This plugin is the WordPress integration for the Submit Ninja service (<a href="https://submit.ninja" rel="nofollow ugc">https://submit.ninja</a>). The plugin loads a widget script from <code>widget.submit.ninja</code> which handles survey display and data collection. By using this plugin, you agree to Submit Ninja’s <a href="https://submit.ninja/terms" rel="nofollow ugc">Terms of Use</a> and <a href="https://submit.ninja/privacy" rel="nofollow ugc">Privacy Policy</a>. The widget script may collect user interaction data as part of the survey functionality. Update your site’s privacy policy to reflect the use of third-party survey widgets.</p>


Submit Ninja – NPS & CSAT Feedback Widget for WordPress

NPS & CSAT feedback widget for WordPress. Page-level targeting, shortcodes, async loading. From $9/mo, free tier available.

Wyapy Customer Feedback for WooCommerce vs Submit Ninja – NPS & CSAT Feedback Widget for WordPress