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Yapdesk Live Chat adds a free live chat widget and visitor messaging to WordPress websites. Connect your site to the hosted Yapdesk dashboard, chat with visitors, collect messages when your team is away, and manage customer support from one inbox.
The free Yapdesk plan includes core live chat and message mode with Yapdesk branding. AI chatbot features, ChatGPT-powered support replies, hybrid AI plus human support, and AI training settings are Pro AI features.
Use Yapdesk to:
<ul>
<li>Add a free live chat widget to WordPress without a payment method.</li>
<li>Let visitors start a live chat or leave a message when no agent is available.</li>
<li>Manage customer conversations and ticket follow-ups from the Yapdesk dashboard.</li>
<li>Use the chat widget on business websites, service websites, landing pages, and WooCommerce storefronts.</li>
<li>Switch between live agent chat, message/ticket mode, and chat off.</li>
<li>Customize the chat title, launcher text, button text, color, mobile launcher, and ticket notification email.</li>
<li>Upgrade to Pro plans for branding removal, visitor typing preview, schedules, more agents, and Pro AI.</li>
<li>Use Pro AI for AI chatbot mode, ChatGPT-powered replies, hybrid AI handoff, and AI support automation.</li>
<li>Train the Pro AI support agent with your business notes, website details, and knowledge base.</li>
</ul>
<h4>Free live chat for WordPress</h4>
The free plan is for WordPress site owners who need a simple live support widget, customer messaging, and a hosted inbox without a full help desk setup. Visitors can ask questions from your website chat widget, and your team can reply from Yapdesk.
<h4>Pro AI chatbot and ChatGPT support agent</h4>
On Pro AI plans, Yapdesk can act as an AI chatbot, WordPress AI assistant, website chatbot, AI support agent, GPT chatbot, or ChatGPT-powered customer support assistant. AI replies are Pro AI features and are managed through the hosted Yapdesk dashboard.
Pro AI is useful for automated support, AI customer service, common visitor questions, hybrid AI plus human support, and support workflows where the AI assistant helps first and a human agent can take over.
<h4>WooCommerce live chat and storefront support</h4>
Yapdesk can load on WooCommerce storefronts, product pages, checkout pages, and other WordPress pages where customers may need help. Use it as a WooCommerce live chat widget or customer support chat for product questions, shipping questions, quote requests, and general customer service. Pro AI can add AI chatbot support for approved business and website information.
<h4>External Service Disclosure</h4>
This plugin connects to the Yapdesk hosted service at <code>https://app.yapdesk.com</code> when you connect your WordPress site to a Yapdesk account.
The Yapdesk service is used to provide the hosted dashboard, live inbox, notifications, tickets, billing, and optional Pro AI features. When connected, the plugin may send the following data to Yapdesk:
<ul>
<li>Website domain and site name during account connection.</li>
<li>Site public key and site secret key for secure site connection.</li>
<li>Visitor chat messages, ticket messages, visitor email if entered, visitor token, page URL, and conversation status.</li>
<li>Widget settings such as title, color, launcher label, availability mode, ticket notification email, branding text, and optional AI knowledge settings.</li>
</ul>
A Yapdesk account is required to use hosted live chat features. The free plan does not require a payment method. Pro plans are optional and are used only for extra features such as branding removal, additional agents, visitor typing preview, schedules, and AI.
Yapdesk service pages:
<ul>
<li>Terms of Service: https://yapdesk.com/terms</li>
<li>Privacy Policy: https://yapdesk.com/privacy</li>
<li>Dashboard: https://app.yapdesk.com</li>
</ul>

Yapdesk Live Chat – Free Chat Widget & Pro AI Chatbot

Free live chat and visitor messaging for WordPress, with optional Pro AI chatbot, ChatGPT-powered replies, and customer support automation.

finderpress

EngageDock AI is a customizable floating contact widget for WordPress websites that want more leads and faster visitor communication. 
It helps small businesses turn website traffic into calls, texts, emails, and callback requests from one clean contact panel.
Key Features:
<ul>
<li>Click-to-Call – One tap calling on mobile devices</li>
<li>Click-to-Text – Direct SMS messaging</li>
<li>Email – Quick email link</li>
<li>WhatsApp – Direct WhatsApp contact action</li>
<li>WhatsApp Pre-filled Message – Start conversations with a helpful default message</li>
<li>WooCommerce Product Messages – Include product title, price, and URL in WhatsApp messages</li>
<li>Product Inquiry Presets – Use ready-made WooCommerce WhatsApp messages for availability, shipping, pricing, and product choice questions</li>
<li>Book Now – Link visitors to your scheduling or booking page</li>
<li>Guided Setup Checklist – See what is complete and what still needs setup after install</li>
<li>Quick-Start Templates – Setup presets for local services, clinics, consultants, and booking-focused businesses</li>
<li>Smart Visibility Rules – Show the widget sitewide, on selected pages, home page, or WooCommerce product pages</li>
<li>Mobile/Desktop Controls – Choose where the widget and footer contact bar appear</li>
<li>One-Click Style Presets – Minimal, modern rounded, professional, and high contrast styles</li>
<li>Contact Layout Options – Choose grid, compact, or stacked frontend contact buttons</li>
<li>Desktop/Mobile Live Preview – Preview common widget layouts from the settings screen</li>
<li>Callback Request Form – Built-in form with email notifications</li>
<li>Lead Inbox Lite – Review callback, email, appointment, and AI handoff leads in WordPress</li>
<li>Conversion Score – Check lead capture readiness across contact channels, mobile visibility, WhatsApp, and CTAs</li>
<li>Business Hours Display – Show open/closed status in real-time</li>
<li>Social Proof Notifications – “X people contacted us recently” style popups</li>
<li>Save Contact (vCard) – Let visitors download your contact info</li>
<li>Get Directions – Link to Google Maps</li>
<li>Footer Contact Bar Builder – Configure and reorder footer actions</li>
<li>Analytics Dashboard – Track widget interactions and engagement</li>
<li>Fully Customizable – Colors, position, text, and more</li>
<li>Mobile Responsive – Looks great on all devices</li>
<li>Multisite Compatible – Perfect for managing multiple sites</li>
</ul>
<h3>Why People Install EngageDock AI</h3>
<ul>
<li>Launch a professional floating contact widget in minutes.</li>
<li>Increase call and callback leads from high-intent visitors.</li>
<li>Show real-time open/closed business hours to set clear expectations.</li>
<li>Let mobile visitors contact you in one tap.</li>
<li>Keep contact actions visible with a bottom contact bar.</li>
</ul>
<h3>External Services</h3>
This plugin can connect to external services in the following cases:
<ul>
<li>
QR Code API (api.qrserver.com) – Used to render QR codes for phone, text, and email actions inside the widget.
<ul>
<li>Trigger: only when a visitor opens a contact card that requires a QR code.</li>
<li>Data sent: encoded destination data for the QR code (such as a <code>tel:</code>, <code>sms:</code>, or <code>mailto:</code> value).</li>
<li>Service URL: <code>https://api.qrserver.com/v1/create-qr-code/</code></li>
<li>Provider: goQR / Foundata GmbH</li>
<li>Terms of service: <code>https://goqr.me/legal/tos-api.html</code></li>
<li>Privacy policy: <code>https://goqr.me/privacy-safety-security/</code></li>
</ul>
</li>
<li>
Google Maps – Used when a visitor clicks a directions or map action that opens Google Maps.
<ul>
<li>Trigger: user click action.</li>
<li>Data sent: the destination address text included in the opened Google Maps URL.</li>
<li>Service URL: <code>https://www.google.com/maps/</code></li>
<li>Provider: Google</li>
<li>Terms of service: <code>https://maps.google.com/help/terms_maps/</code></li>
<li>Privacy policy: <code>https://policies.google.com/privacy</code></li>
</ul>
</li>
<li>
Apple Maps – Used on supported devices when a visitor clicks a directions action that opens Apple Maps.
<ul>
<li>Trigger: user click action.</li>
<li>Data sent: the destination address text included in the opened Apple Maps URL.</li>
<li>Service URL: <code>https://maps.apple.com/</code></li>
<li>Provider: Apple</li>
<li>Terms of service: <code>https://www.apple.com/legal/internet-services/maps/terms-en.html</code></li>
<li>Privacy policy: <code>https://www.apple.com/privacy/</code></li>
</ul>
</li>
<li>
WhatsApp – Used when a visitor clicks a WhatsApp action in the widget or footer bar.
<ul>
<li>Trigger: user click action.</li>
<li>Data sent: the configured WhatsApp phone number and optional pre-filled message included in the opened WhatsApp deep link.</li>
<li>Service URL: <code>https://wa.me/</code></li>
<li>Provider: WhatsApp LLC</li>
<li>Terms of service: <code>https://www.whatsapp.com/legal/terms-of-service</code></li>
<li>Privacy policy: <code>https://www.whatsapp.com/legal/privacy-policy</code></li>
</ul>
</li>
<li>
Configured booking link (optional) – Opens the booking service URL selected by the site owner when a visitor clicks the Book Now action.
<ul>
<li>Trigger: user click action.</li>
<li>Data sent: this plugin only opens the configured booking URL. Any additional data collection depends on the booking provider selected by the site owner.</li>
<li>Service URL: site-owner defined.</li>
<li>Provider terms/privacy: depend on the booking service selected by the site owner.</li>
</ul>
</li>
<li>
Custom outbound webhook (optional Pro feature) – Sends lead data to the webhook endpoint configured by the site owner.
<ul>
<li>Trigger: when a supported lead form submission is sent and the webhook integration is enabled.</li>
<li>Data sent: event name, timestamp, site name, site URL, and the submitted lead payload.</li>
<li>Service URL: site-owner defined.</li>
<li>Provider terms/privacy: depend on the webhook service selected by the site owner.</li>
</ul>
</li>
</ul>
<h3>Best Use Cases</h3>
<ul>
<li>Local services (plumber, electrician, cleaning, repair)</li>
<li>Clinics and healthcare practices</li>
<li>Agencies and consultants</li>
<li>Hotels and hospitality websites</li>
<li>Schools and training centers</li>
<li>WooCommerce stores that need product inquiry, WhatsApp chat, and pre-sale support</li>
<li>Any business that needs quick website contact options</li>
</ul>

EngageDock AI – Smart Support Assistant

Floating WhatsApp, click-to-call, callback request, booking, WooCommerce product inquiry, lead inbox, and conversion-focused contact widget.

Yapdesk Live Chat – Free Chat Widget & Pro AI Chatbot vs EngageDock AI – Smart Support Assistant