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<p><strong>Zaffro</strong> adds an AI sales assistant to your WooCommerce store. Your customers get a helpful chat experience; you get more conversions.</p>
<p>The assistant presents products, answers questions, and — naturally — negotiates. When a deal is reached, the customer is taken to checkout in one click with the discount already applied.</p>
<h4>How it works</h4>
<ol>
<li>A visitor opens the chat widget on your storefront</li>
<li>The AI assistant answers questions and gently steers toward a purchase</li>
<li>If the customer hesitates, the assistant can offer a personalised discount</li>
<li>A checkout button appears — one click, discount pre-applied, straight to payment</li>
</ol>
<h4>Key features</h4>
<ul>
<li><strong>AI negotiation</strong> — the assistant bargains within limits you define</li>
<li><strong>Coupon generation</strong> — creates WooCommerce coupons on the fly during chat</li>
<li><strong>One-click checkout</strong> — sends customers to the cart/checkout with the discount already applied</li>
<li><strong>Product catalogue context</strong> — automatically loaded from your WooCommerce product data</li>
<li><strong>AI buyer detection</strong> — 7 heuristics to identify serious buyers and trigger the right moment</li>
<li><strong>System prompt editor</strong> — train the assistant in plain language; 5 industry templates included</li>
<li><strong>Cloud proxy</strong> — your API keys stay on our server; no setup required on the Free plan</li>
<li><strong>BYOK support</strong> — bring your own Gemini or Claude API key (Pro/Agency)</li>
<li><strong>Chat history</strong> — stored in localStorage, visible to the shopper across the session</li>
<li><strong>Order note + email summary</strong> — every negotiation logged to the WooCommerce order</li>
</ul>
<h4>Free plan</h4>
<p>The Free plan runs on Zaffro’s shared Gemini Flash key. No registration required — the plugin works immediately after activation, with a limit of 50 negotiations per month.</p>
<h4>Paid plans</h4>
<p>Upgrade for higher limits, faster models, and advanced features:</p>
<ul>
<li><strong>Starter</strong> — $39/month — 500 negotiations/month</li>
<li><strong>Pro</strong> — $59/month — Gemini 2.5 Pro model, analytics dashboard</li>
<li><strong>Agency</strong> — $199/month — up to 5 stores, priority support</li>
<li><strong>Enterprise</strong> — custom pricing — white-label (custom widget logo), dedicated support</li>
</ul>
<p>Annual billing saves ~17%.</p>
<h4>External service</h4>
<p>This plugin communicates with <strong>api.zaffro.ai</strong> (operated by KOLLABOR) to process chat messages and validate licences. The following data is sent on each chat request: your shop URL, a session identifier, the chat message, the conversation history, and the system prompt you configured. No personal customer data (names, emails, addresses) is transmitted.</p>
<ul>
<li>Service URL: https://api.zaffro.ai</li>
<li>Privacy policy: https://zaffro.ai/privacy</li>
<li>Terms of service: https://zaffro.ai/terms</li>
</ul>
<p>If you enable the Messenger or WhatsApp channel, the plugin also connects to <strong>Facebook Graph API</strong> (operated by Meta) to send messages via your configured page token. The following data is sent: the AI-generated reply text and the recipient’s page-scoped user ID. No personal data beyond what Meta provides is transmitted back to the plugin.</p>
<ul>
<li>Service URL: https://graph.facebook.com/v19.0/</li>
<li>Meta Privacy Policy: https://www.facebook.com/privacy/policy/</li>
</ul>
<p>On the Free plan the plugin also connects to api.zaffro.ai to validate usage limits (50 negotiations/month).</p>
<p><strong>BYOK (Bring Your Own Key) mode — direct AI provider calls.</strong> On a paid plan you may enter your own API key. In that case the plugin calls the AI provider <strong>directly from your server</strong> (bypassing api.zaffro.ai), so you must be aware of these third-party services:</p>
<p>If you supply a <strong>Google Gemini</strong> API key, the plugin connects to the Google Gemini API (operated by Google) to generate chat replies. The following data is sent on each request: the chat message, the conversation history, and the system prompt you configured. No personal customer data (names, emails, addresses) is transmitted.</p>
<ul>
<li>Service URL: https://generativelanguage.googleapis.com</li>
<li>Google Gemini API Terms of Service: https://ai.google.dev/gemini-api/terms</li>
<li>Google Privacy Policy: https://policies.google.com/privacy</li>
</ul>
<p>If you supply an <strong>Anthropic Claude</strong> API key, the plugin connects to the Anthropic API (operated by Anthropic) to generate chat replies. The following data is sent on each request: the chat message, the conversation history, and the system prompt you configured. No personal customer data (names, emails, addresses) is transmitted.</p>
<ul>
<li>Service URL: https://api.anthropic.com</li>
<li>Anthropic Commercial Terms of Service: https://www.anthropic.com/legal/commercial-terms</li>
<li>Anthropic Privacy Policy: https://www.anthropic.com/legal/privacy</li>
</ul>
<h3>Shortcodes</h3>
<h4>[zaffro_manage_subscription]</h4>
<p>Place this shortcode on any page to give customers access to the billing portal. From there they can update their payment method, download invoices, or cancel their subscription.</p>
<p>The page is created automatically during the onboarding wizard. If you need to recreate it manually, add a new page with the slug <code>manage-subscription</code> and insert <code>[zaffro_manage_subscription]</code> as the only content.</p>


Zaffro – AI Sales Agent for WooCommerce

AI-powered sales agent that negotiates, generates coupons, and closes deals — right inside your WooCommerce store.

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