zendesk_official

Zendesk Support for WordPress allows you to bring your helpdesk, powered by Zendesk, into your blog or site. Here’s an overview of all the features:
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Single sign on with Zendesk’s Remote Authentication 
Have a healthy user base already? With Single Sign On, your users won’t have to login to Zendesk Support to submit tickets, check their progress or comment in community forums.
When users try to login to Zendesk, we’ll ping your WordPress site to see if they’re already logged in, and then sign them straight into Zendesk without them needing to register or set a new password. It’s 100% secure, too!
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Turn your blog comments straight into Zendesk Support tickets, with one click 
Need to take that conversation offline, or escalate someones question or problem to someone else in the company. From the comments administration screen, you can take any comment made and turn it into a Ticket. The process is completely seamless for your users, and they’ll appreciate the extra mile you’re going to provide amazing customer service.
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The Zendesk Support Web Widget 
Add the Zendesk Support Web Widget to any webpage so users can search your knowledge base, chat with an agent or submit a ticket. You can have it on every page on your WordPress blog, or choose where you want it with the use of a template tag.
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The Zendesk Support Feedback Tab 
Add a tab to any webpage so users can search your knowledge base, chat with an agent or submit a ticket. You can completely customize the look and feel. You can have it on every page on your WordPress blog, or choose where you want it with the use of a template tag.
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Note: Zendesk Support Dropbox users – the dropbox (also known as Zendesk Support Feedback Tab) is soon to be deprecated and has been replaced with the Web Widget. You can continue to use your dropbox for now but we encourage you to try the Web Widget (available in your plug-in) which allows you to easily embed ticketing, self-service and chat on your website as well as providing a much improved experience on mobile web browsers.
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Access your tickets from your dashboard 
Full access to your views, tickets (including custom fields) and comments. Never lose sight on your support requests, no matter where you are.
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A simple contact form, on the dashboard 
Give your visitors the ability to quickly submit a question or issue with a two field contact form. You can place this on the dashboard, restricting it to only those with Zendesk accounts, or you can allow anyone to open a request regardless of a Zendesk account.
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Like the sound of this plugin but don’t have a Zendesk account yet? Sign up in just 30 seconds for a 30 day free <a href="http://www.zendesk.com/?utm_source=wp&utm_medium=dl&utm_campaign=wppin" title="Zendesk help desk software" rel="nofollow ugc">help desk software</a> trial with no credit card needed.
<h3>Publishing a new version of the plugin on wordpress.org</h3>
If you are a developer looking to release a new version of the plugin 
See: https://zendesk.atlassian.net/wiki/display/ENG/Publishing+new+versions+of+plugins+to+Wordpress.org

Zendesk Support for WordPress

CRM Perks

Samer Bazzi

Contact Form 7 Zendesk Plugin sends form submissions from <a href="https://wordpress.org/plugins/contact-form-7/" rel="ugc">Contact Form 7</a>, <a href="https://wordpress.org/plugins/wpforms-lite/" rel="ugc">WPforms</a>, <a href="https://wordpress.org/plugins/elementor/" rel="ugc">Elementor Forms</a>, <a href="https://wordpress.org/plugins/ninja-forms/" rel="ugc">Ninja Forms</a>, <a href="https://wordpress.org/plugins/formidable/" rel="ugc">Formidable Forms</a>, <a href="https://wordpress.org/plugins/contact-form-entries/" rel="ugc">Contact Form Entries</a> and many other popular contact form plugins to zendesk when anyone submits a contact form. Learn more at <a href="https://www.crmperks.com/plugins/contact-form-plugins/contact-form-zendesk/?utm_source=wordpress&utm_medium=directory&utm_campaign=zendesk_readme" rel="nofollow ugc">crmperks.com</a>
<h3>How to Setup</h3>
<ul>
<li>Go to “Zendesk Accounts” tab then add new account.</li>
<li>Go to “Zendesk Feeds” tab then create new feed.</li>
<li>Map required Zendesk fields to contact form fields.</li>
<li>Send your test entry to Zendesk.</li>
<li>Go to “Zendesk Logs” tab and verify, if entry was sent to Zendesk.</li>
</ul>
Connect Zendesk account
Connect any contact form 7 to zendesk account by simply entering zendesk API key. Additionally , you can connect multiple zendesk accounts.
Map Zendesk ticket fields
Map any contact form 7 form fields to zendsk ticket fields. Also you can map unlimited Zendesk ticket fields.
Filter contact form 7 submissions
Filter contact form 7 submissions sent to zendesk based on user input. For example , sending only those entries to zendesk which contain work email address.
Manually send to Zendesk
Send contact form 7 submissions to zendesk when someone submits a form. Later you can manually send contact form submissions to zendesk.
Zendesk logs
View a detailed log of each contact form 7 submission whether sent or not sent to Zendesk and easily resend contact form 7 submission to Zendesk.
Send Data As Zendesk ticket Notes
Send one to many contact form 7 fields as zendesk ticket notes.
Zendesk Ticket Status and Priority
Set zendesk ticket status and priority when posting contact form 7 submission to zendesk.
<h3>Why we built this plugin</h3>
Contact Form 7 and some other popular contact forms are good but you can not send contact form submissions to any crm including zendesk. You can send to any contact form(contact form 7) submissions to zendesk with this free plugin.
<blockquote>
Premium Version Features.
Following features are available in pro version only. <a href="https://www.crmperks.com/plugins/contact-form-plugins/contact-form-zendesk/?utm_source=wordpress&utm_medium=directory&utm_campaign=zendesk_readme" rel="nofollow ugc">Contact Form Zendesk Pro</a>.
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<li>Zendesk tickets tags.</li>
<li>Zendesk Custom field.</li>
<li>Zendesk Phone Number field.</li>
<li>Assign tickets to any user.</li>
<li>Zendesk tickets attachments.</li>
<li>Google Analytics Parameters and Geolocation of a visitor who submitted the form.</li>
<li>Lookup lead’s email and phone number using email and phone lookup apis.</li>
<li>20+ premium addons</li>
</ul>
</blockquote>
<h3>Want to send data to crm</h3>
We have Premium Extensions for 20+ CRMs.<a href="https://www.crmperks.com/plugin-category/contact-form-plugins/?utm_source=wordpress&utm_medium=directory&utm_campaign=zendesk_readme" rel="nofollow ugc">View All CRM Extensions</a>

WP Zendesk for Contact Form 7, WPForms, Elementor, Formidable and Ninja Forms

Send Contact Form 7, WPForms, Elementor, Ninja Forms, Contact Form Entries Plugin and many other contact form submissions to Zendesk.

Zendesk Support for WordPress vs WP Zendesk for Contact Form 7, WPForms, Elementor, Formidable and Ninja Forms