zendesk_official

<p>Zendesk Support for WordPress allows you to bring your helpdesk, powered by Zendesk, into your blog or site. Here’s an overview of all the features:</p>
<ul>
<li>
<p><strong>Single sign on with Zendesk’s Remote Authentication</strong><br />
Have a healthy user base already? With Single Sign On, your users won’t have to login to Zendesk Support to submit tickets, check their progress or comment in community forums.</p>
<p>When users try to login to Zendesk, we’ll ping your WordPress site to see if they’re already logged in, and then sign them straight into Zendesk without them needing to register or set a new password. It’s 100% secure, too!</p>
</li>
<li>
<p><strong>Turn your blog comments straight into Zendesk Support tickets, with one click</strong><br />
Need to take that conversation offline, or escalate someones question or problem to someone else in the company. From the comments administration screen, you can take any comment made and turn it into a Ticket. The process is completely seamless for your users, and they’ll appreciate the extra mile you’re going to provide amazing customer service.</p>
</li>
<li>
<p><strong>The Zendesk Support Web Widget</strong><br />
Add the Zendesk Support Web Widget to any webpage so users can search your knowledge base, chat with an agent or submit a ticket. You can have it on every page on your WordPress blog, or choose where you want it with the use of a template tag.</p>
</li>
<li>
<p><strong>The Zendesk Support Feedback Tab</strong><br />
Add a tab to any webpage so users can search your knowledge base, chat with an agent or submit a ticket. You can completely customize the look and feel. You can have it on every page on your WordPress blog, or choose where you want it with the use of a template tag.</p>
</li>
</ul>
<p>Note: Zendesk Support Dropbox users – the dropbox (also known as Zendesk Support Feedback Tab) is soon to be deprecated and has been replaced with the Web Widget. You can continue to use your dropbox for now but we encourage you to try the Web Widget (available in your plug-in) which allows you to easily embed ticketing, self-service and chat on your website as well as providing a much improved experience on mobile web browsers.</p>
<ul>
<li>
<p><strong>Access your tickets from your dashboard</strong><br />
Full access to your views, tickets (including custom fields) and comments. Never lose sight on your support requests, no matter where you are.</p>
</li>
<li>
<p><strong>A simple contact form, on the dashboard</strong><br />
Give your visitors the ability to quickly submit a question or issue with a two field contact form. You can place this on the dashboard, restricting it to only those with Zendesk accounts, or you can allow anyone to open a request regardless of a Zendesk account.</p>
</li>
</ul>
<p>Like the sound of this plugin but don’t have a Zendesk account yet?  Sign up in just 30 seconds for a 30 day free <a href="http://www.zendesk.com/?utm_source=wp&utm_medium=dl&utm_campaign=wppin" title="Zendesk help desk software" rel="nofollow ugc">help desk software</a> trial with no credit card needed.</p>
<h3>Publishing a new version of the plugin on wordpress.org</h3>
<p>If you are a developer looking to release a new version of the plugin<br />
See: https://zendesk.atlassian.net/wiki/display/ENG/Publishing+new+versions+of+plugins+to+Wordpress.org</p>


Zendesk Support for WordPress

bestwebsoft

bestweblayout

<p>This plugin is a simple solution to backup and export your Help Center data on WordPress website. Configure it, display enhanced Help Center widget, synchronize and make export of the current data.</p>
<p>Install now and never lose your Help Center articles!</p>
<blockquote>
<p><strong>NOTE:</strong> Help Center plugin requires Help Center system to be activated in your Zendesk account and doesn’t work with an old system.</p>
</blockquote>
<p><a href="https://bestwebsoft.com/demo-help-center/?ref=readme" rel="nofollow ugc">View Demo</a></p>
<p><iframe loading="lazy" title="Zendesk Help Center Backup by BestWebSoft WordPress Plugin - Brief Overview" width="750" height="422" src="https://www.youtube.com/embed/7YT3dlsx0iQ?feature=oembed" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" referrerpolicy="strict-origin-when-cross-origin" allowfullscreen></iframe></p>
<h4>Free Features</h4>
<ul>
<li>Backup and export:
<ul>
<li>Categories</li>
<li>Sections</li>
<li>Articles</li>
<li>Article comments</li>
<li>Article labels</li>
<li>Article attachments</li>
</ul>
</li>
<li>Log backups</li>
<li>Email notifications in case of backup failure</li>
<li>Set the time period for Help Center synchronization</li>
<li>Compatible with latest WordPress version</li>
<li>Incredibly simple settings for fast setup without modifying code</li>
<li>Detailed step-by-step documentation and videos</li>
</ul>
<blockquote>
<p><strong>Pro Features</strong></p>
<p>All features from Free version included plus:</p>
<ul>
<li>Add and configure enhanced Help Center widget</li>
<li>Track widget activity stats</li>
<li>View articles data via admin dashboard</li>
<li>Get answer to your support question within one business day (<a href="https://bestwebsoft.com/support-policy/" rel="nofollow ugc">Support Policy</a>)</li>
</ul>
<p><a href="https://bestwebsoft.com/products/wordpress/plugins/zendesk-help-center/?k=bd5514f32d2c5691ebcad50c03ab3139" rel="nofollow ugc">Upgrade to Pro Now</a></p>
</blockquote>
<p>If you have a feature suggestion or idea you’d like to see in the plugin, we’d love to hear about it! <a href="https://support.bestwebsoft.com/hc/en-us/requests/new" rel="nofollow ugc">Suggest a Feature</a></p>
<h4>Documentation & Videos</h4>
<ul>
<li><a href="https://bestwebsoft.com/documentation/help-center/help-center-user-guide/" rel="nofollow ugc">[Doc] User Guide</a></li>
<li><a href="https://bestwebsoft.com/documentation/how-to-install-a-wordpress-product/how-to-install-a-wordpress-plugin/" rel="nofollow ugc">[Doc] Installation</a></li>
<li><a href="https://bestwebsoft.com/documentation/how-to-purchase-a-wordpress-plugin/how-to-purchase-wordpress-plugin-from-bestwebsoft/" rel="nofollow ugc">[Doc] Purchase</a></li>
<li><a href="http://www.youtube.com/watch?v=0QatAvYLxMM" rel="nofollow ugc">[Video] Installation Instruction</a></li>
</ul>
<h4>Help & Support</h4>
<p>Visit our Help Center if you have any questions, our friendly Support Team is happy to help – <a href="https://support.bestwebsoft.com/" rel="nofollow ugc">https://support.bestwebsoft.com/</a></p>
<h4>Affiliate Program</h4>
<p>Earn 20% commission by selling the premium WordPress plugins and themes by BestWebSoft — https://bestwebsoft.com/affiliate/</p>
<h4>Translation</h4>
<ul>
<li>Russian (ru_RU)</li>
<li>Ukrainian (uk)</li>
</ul>
<p>Some of these translations are not complete. We are constantly adding new features which should be translated. If you would like to create your own language pack or update the existing one, you can send <a href="https://codex.wordpress.org/Translating_WordPress" rel="nofollow ugc">the text of PO and MO files</a> to <a href="https://support.bestwebsoft.com/hc/en-us/requests/new" rel="nofollow ugc">BestWebSoft</a> and we’ll add it to the plugin. You can download the latest version of the program for work with PO and MO <a href="http://www.poedit.net/download.php" rel="nofollow ugc">files Poedit</a>.</p>
<h4>Recommended Plugins</h4>
<ul>
<li><a href="https://bestwebsoft.com/products/wordpress/plugins/updater/?k=2e2068a98f911bf0f112b67557e26f77" rel="nofollow ugc">Updater</a> – Automatically check and update WordPress website core with all installed plugins and themes to the latest versions.</li>
</ul>


Help Center by BestWebSoft

Backup and export Help Center content automatically to your WordPress website database.

Zendesk Support for WordPress vs Help Center by BestWebSoft