zendesk_official

Zendesk Support for WordPress allows you to bring your helpdesk, powered by Zendesk, into your blog or site. Here’s an overview of all the features:
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<li>
Single sign on with Zendesk’s Remote Authentication 
Have a healthy user base already? With Single Sign On, your users won’t have to login to Zendesk Support to submit tickets, check their progress or comment in community forums.
When users try to login to Zendesk, we’ll ping your WordPress site to see if they’re already logged in, and then sign them straight into Zendesk without them needing to register or set a new password. It’s 100% secure, too!
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Turn your blog comments straight into Zendesk Support tickets, with one click 
Need to take that conversation offline, or escalate someones question or problem to someone else in the company. From the comments administration screen, you can take any comment made and turn it into a Ticket. The process is completely seamless for your users, and they’ll appreciate the extra mile you’re going to provide amazing customer service.
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The Zendesk Support Web Widget 
Add the Zendesk Support Web Widget to any webpage so users can search your knowledge base, chat with an agent or submit a ticket. You can have it on every page on your WordPress blog, or choose where you want it with the use of a template tag.
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The Zendesk Support Feedback Tab 
Add a tab to any webpage so users can search your knowledge base, chat with an agent or submit a ticket. You can completely customize the look and feel. You can have it on every page on your WordPress blog, or choose where you want it with the use of a template tag.
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</ul>
Note: Zendesk Support Dropbox users – the dropbox (also known as Zendesk Support Feedback Tab) is soon to be deprecated and has been replaced with the Web Widget. You can continue to use your dropbox for now but we encourage you to try the Web Widget (available in your plug-in) which allows you to easily embed ticketing, self-service and chat on your website as well as providing a much improved experience on mobile web browsers.
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Access your tickets from your dashboard 
Full access to your views, tickets (including custom fields) and comments. Never lose sight on your support requests, no matter where you are.
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A simple contact form, on the dashboard 
Give your visitors the ability to quickly submit a question or issue with a two field contact form. You can place this on the dashboard, restricting it to only those with Zendesk accounts, or you can allow anyone to open a request regardless of a Zendesk account.
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</ul>
Like the sound of this plugin but don’t have a Zendesk account yet? Sign up in just 30 seconds for a 30 day free <a href="http://www.zendesk.com/?utm_source=wp&utm_medium=dl&utm_campaign=wppin" title="Zendesk help desk software" rel="nofollow ugc">help desk software</a> trial with no credit card needed.
<h3>Publishing a new version of the plugin on wordpress.org</h3>
If you are a developer looking to release a new version of the plugin 
See: https://zendesk.atlassian.net/wiki/display/ENG/Publishing+new+versions+of+plugins+to+Wordpress.org

Zendesk Support for WordPress

pipdig

Zendesk Support is a trademark of Zendesk, Inc.
Add a Zendesk Support form to your WordPress site. This plugin will embed the form directly into your page content, matching your theme’s styling where possible. You can add a basic form very easily in minutes!
Want to create multiple forms with different fields? You can setup custom fields and options using the advanced features available.
Features and Options:
<ul>
<li>Uses the Zendesk API to open a ticket directly within your account. No need to worry about missed emails!</li>
<li>Add file attachments to tickets.</li>
<li>Support for Zendesk custom <a href="https://support.zendesk.com/hc/en-us/articles/203661506-About-ticket-fields" rel="nofollow ugc">ticket fields</a>.</li>
<li>Create multiple forms with different ticket fields.</li>
<li>Set the Priority level of tickets submitted by each form.</li>
<li>Pre-fill form fields with user data when logged in to WordPress.</li>
<li>Redirect user after form submission.</li>
<li>Automatic spam protection (without captcha).</li>
<li>Google reCAPTCHA spam protection.</li>
<li>Double click protection – Stop people from submitting the form twice by accident.</li>
<li>Google Analytics Events tracking on form submission.</li>
<li>Fully <a href="https://translate.wordpress.org/projects/wp-plugins/zendesk-request-form/dev" rel="nofollow ugc">translatable</a> into any language.</li>
<li>Automatically check email address for typos and suggest solutions via <a href="https://github.com/mailcheck/mailcheck" rel="nofollow ugc">mailcheck.js</a>.</li>
<li>Add User Agent and <a href="https://support.cloudflare.com/hc/en-us/articles/200168236-What-does-CloudFlare-IP-Geolocation-do" rel="nofollow ugc">CloudFlare Geolocation</a> data (if available) to the ticket.</li>
<li>HTTPS or plain HTTP support (HTTPS recommended).</li>
<li>HTML5 Pattern (Regular Expression) validation on fields.</li>
<li>Data is validated/sanitized before sending to Zendesk.</li>
</ul>
We created this plugin for our own support system. So you can be sure that we will update and maintain it into the future. If you have any feature suggestions, you are welcome to ask in the <a href="https://wordpress.org/support/plugin/zendesk-request-form" rel="ugc">support forum</a>.
Supported Custom Field Types:
<ul>
<li>Text</li>
<li>Textarea</li>
<li>Number</li>
<li>URL</li>
<li>Email</li>
<li>Password</li>
<li>Checkbox</li>
<li>Dropdown/Select</li>
<li>Date/Datepicker</li>
<li>Hidden</li>
<li>Descriptive (Arbitrary HTML/Text)</li>
</ul>
If you have found this plugin useful, please consider <a href="https://wordpress.org/support/plugin/zendesk-request-form/reviews/#new-post" rel="ugc">leaving a review</a>. Share some Zen 🙂
Languages / Localization
If you would like to translate the form into your language, please <a href="https://translate.wordpress.org/projects/wp-plugins/zendesk-request-form/dev" rel="nofollow ugc">click here</a>.

Request Form for Zendesk

It is actually a pretty-well build plugin that covers 80% of all zendesk-related issues. Been looking initially at Gravity Forms + Zendesk (by crmperks) combination and this one is much better coded. Also, custom fields are supported and that is a premium feature in competing plugins. Well done!

One thing I'd like to add here is support for Zendesk Tags. Sending tags with forms would make it so much easier to handle complex business logic.

Great plugin

Add a Zendesk Support Form directly to your WordPress site.

Zendesk Support for WordPress vs Request Form for Zendesk