admin

Zitochat allows you to add a real-time chat widget to your website.
Simply enter your Client ID and start chatting with your visitors instantly.
<h3>External Services</h3>
This plugin connects to Zitochat external services to provide the live chat widget and real-time messaging functionality.
It loads JavaScript widget assets from: 
https://zitochat.store/
It also verifies the Client ID using: 
https://api.zitochat.com/
When the plugin is active, the following data may be sent to Zitochat services:
<ul>
<li>The configured Client ID for account verification</li>
<li>Visitor chat messages and interaction data</li>
<li>Basic browser and device information required for chat functionality</li>
</ul>
These requests are made only when the chat widget is loaded or when the site administrator verifies the Client ID.
Service provider: 
Zitochat
Terms of Service: 
https://zitochat.com/Terms-of-service
Privacy Policy: 
https://zitochat.com/privacy

Zitochat

Add a smart live chat widget to your website with Zitochat.

SBNA Software Solutions Pvt. Ltd

Empower your website with AI-driven live chat. 
The SBNA Chat Widget for CCXAI, developed by SBNA Software Solutions Pvt. Ltd., is designed to enhance your customer support with real-time, AI-powered communication through your CCXAI account. Perfect for e-commerce stores, SaaS platforms, or service-based businesses, this widget offers validated, intelligent chat interactions between your visitors and support agents.
<h3>Key Features:</h3>
<ul>
<li>Lightweight & Fast-Loading: Ensures optimal performance without slowing down your site.</li>
<li>AI-Powered Chat: Leverages CCXAI’s advanced AI for smart message handling.</li>
<li>Secure Sessions: Uses your company credentials for protected communication.</li>
<li>Easy Setup: Configure via a user-friendly admin panel.</li>
<li>Mobile-Friendly: Responsive design works seamlessly across devices.</li>
<li>GDPR Compliant: Includes consent checkbox for data sharing.</li>
</ul>
<h3>Ideal For:</h3>
<ul>
<li>Businesses seeking intelligent support automation.</li>
<li>Startups needing a reliable live chat solution without third-party dependencies.</li>
<li>Websites aiming to boost real-time visitor engagement.</li>
</ul>
For more details, visit the official website: <a href="https://ccxai.com" rel="nofollow ugc">https://ccxai.com</a>
<h3>Integrated Service</h3>
This plugin integrates with your CCXAI account to load the chat widget within an iframe. It does not rely on third-party services outside of your CCXAI tenant.
CCXAI Customer Chat System 
– Purpose: Renders a chat interface in an iframe for live agent interaction. 
– Data Sent: Includes Company Name, Customer App Code, a unique UUID (LoginUserId), and optionally user-submitted name, email, and phone number. 
– Data Received: Provides the UI and communication interface for live chat. 
– When: Triggered on chat form submission or session restoration via <code>sessionStorage</code>. 
– User Consent: Requires explicit consent via a checkbox before initiating chat (see Privacy Policy). 
– Terms of Service: <a href="https://ccxai.com/terms-and-conditions/" rel="nofollow ugc">https://ccxai.com/terms-and-conditions/</a> 
– Privacy Policy: <a href="https://ccxai.com/privacy-policy/" rel="nofollow ugc">https://ccxai.com/privacy-policy/</a>
<h3>Contributors & Developers</h3>
This plugin is proudly developed and maintained by SBNA Software Solutions Pvt. Ltd. 
Website: <a href="https://ccxai.com" rel="nofollow ugc">https://ccxai.com</a> 
Support: Contact us via the CCXAI support portal.
<h3>Additional Notes</h3>
<ul>
<li>SEO Optimization: Enhance your site’s visibility with keywords like “live chat,” “AI chat WordPress,” and “customer support plugin.”</li>
<li>Support: For assistance, refer to the CCXAI documentation or reach out to our support team.</li>
<li>Future Updates: Expect features like advanced styling options, multi-language support, and enhanced analytics.</li>
</ul>
<h3>SEO Keywords</h3>
live chat, WordPress chatbot, CCXAI integration, AI support widget, secure chat WordPress, customer engagement tool, real-time communication, helpdesk plugin, chat support, CCXAI plugin, support automation, AI widget WordPress, chat assistant WordPress, AI customer service, WordPress live chat plugin, customer support automation

SBNA Chat Widget for CCXAI

The SBNA Chat Widget for CCXAI adds a sleek AI-powered live chat feature to your website, helping you engage with visitors and respond instantly.

Zitochat vs SBNA Chat Widget for CCXAI