Plugin info

Total downloads: 1,169
Active installs: 100
Total reviews: 2
Average rating: 5
Support threads opened: 0
Support threads resolved: 0 (0%)
Available in: 1 language(s)
Contributors: 1
Last updated: 10/1/2025 (91 days ago)
Added to WordPress: 2/28/2025 (0 years old)
Minimum WordPress version: 6.0
Tested up to WordPress version: 6.7.4
Minimum PHP version: 7.4

Maintenance & Compatibility

Maintenance score

Maintained • Last updated 91 days ago • 2 reviews

52/100

Is Expertise AI Chatbot abandoned?

Likely maintained (last update 91 days ago).

Compatibility

Requires WordPress: 6.0
Tested up to: 6.7.4
Requires PHP: 7.4

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Description

First Impressions Count
Help your visitors with the power of Expertise AI to bring personalized engagement and guide them smoothly toward your desired outcomes.

24/7 Lead-Capturing With a Personal Touch
Even when you’re off, Expertise AI keeps the conversation going, collecting visitor contact information in a friendly and professional manner for a unique, high-quality experience every time.

Engage Across Platforms — Language No Barrier
With multilingual support and cross-platform functionality, Expertise AI ensures your business is always accessible, wherever customers are and in any language they speak.

No Coding, No Hassle — Just Results
Creating chatbots with Expertise AI is fast, easy, and requires zero code. Start by creating your account today and launch an AI agent in under a minute.

🔍 Feature Highlights

  • Analytics Dashboard — Track visitors, conversations, engagement %, link-clicks, and conversions inside the platform.
  • Training Materials — Drag-and-drop PDFs, link web pages, or paste text; Expertise AI indexes it all for instant, source-cited answers.
  • Voice AI + Live Transcript — Let visitors talk instead of type; calls are transcribed in real time and stored with the chat.
  • Knowledge-Gap Alerts — Unanswered questions are flagged and suggested as new FAQ entries, closing content holes fast.
  • Visitor Intelligence & Lead Scoring — Enriches every profile with firmographic data and auto-scores intent so your sales team can prioritise.
  • Branching Playbooks — Design multi-step stories with conditional logic; use AI Rewrite to polish copy automatically.
  • Business Goal Buttons — Pre-built calls-to-action like Schedule a Meeting, Watch a Demo, or Claim Special Offer, routed to Calendly or your CRM.
  • AI Engagement Triggers — Trigger pop-ups by time-on-page, scroll depth, or user behaviour.

🤔 Why use Expertise AI on your WordPress site?

  • Shorter paths to revenue — Visitors reach demos or checkout faster because the bot surfaces exactly what they need.
  • Fewer abandoned pages — Smart triggers re-engage visitors with context-aware nudges over generic pop-ups.
  • Real-time voice option — Turn browsing traffic into phone-style calls without extra telco providers.
  • Continuous improvement loop — Knowledge-gap alerts tell you which docs or FAQs to provide next.
  • Data your CRM actually needs — Every chat is enriched, scored, and synced automatically.
  • Future-proof — Rapid feature-shipping cadence keeps your widget ahead of the curve.

📚 Use-Case Playbook

SaaS & B2B – Capture firmographic details, route enterprise visitors to Calendly, and push scored leads to HubSpot or Salesforce.
E-commerce – Answer sizing/shipping questions, recommend SKUs, trigger WhatsApp reminders for abandoned carts, and log purchases in GTM.
Agencies & Consultants – Spin up branded widgets per client with analytics and Slack alerts.
Education & Non-profit – Provide 24/7 admissions or donor assistance in any language and keep transcripts for compliance.

🔄 Integrations & Data Flow

Front end: Messenger, WhatsApp, Instagram, and web chat.
Back end: Salesforce, HubSpot, Zoho, Pipedrive, Zapier, Webhooks.
Each conversation (with lead-score and visitor intelligence) syncs to your CRM, posts alerts to Slack, and fires attribution events to Google Tag Manager.

💵 Pricing

Most core features are available on the free plan — see our pricing page for details.

🟢 Start Free

On the free tier you can:
* Add a customizable AI chat agent
* Handle ~50 AI responses/month (≈10 full conversations)
* Upload up to 10 training materials
* Sync new leads instantly via built-in HubSpot integration

Upgrade anytime for higher quotas, extra agents, and advanced integrations.

External Services

The plugin downloads a widget JavaScript file from the Expertise AI CDN and calls Expertise AI’s API to obtain configuration for the embedded AI widget.
Service provider: Expertise AI — see our Terms of Service and Privacy Policy.

Installation

  1. Upload the plugin ZIP to the /wp-content/plugins/ directory.
  2. Activate the plugin via Plugins Installed Plugins in WordPress.
  3. Click Expertise AI in the WP admin sidebar.
  4. Log in-or-sign-up at the Expertise AI web app.
  5. Copy the Platform ID from Add AI Nav WordPress in your Expertise AI dashboard.
  6. Paste the ID into the plugin settings and click Save Settings.
  7. Done! Your AI chatbot widget is now live.

Frequently Asked Questions

No FAQ available

Review feed

No reviews available

Screenshots

No screenshots available

Changelog

1.0.8

  • Added screenshot

1.0.7

  • Rebranded from Chatsimple AI to Expertise AI
  • Updated all references and links to use expertise.ai domain

1.0.6

  • Updated plugin name to Expertise AI Chatbot

1.0.5

  • Removed AI Nav text

1.0.4

  • Removed the need for user-id and chatbot-id

1.0.3

  • Removed hyperlink

1.0.0

  • Initial release