Cycles

NEW: Control which visitors see Cycles / leave feedback

Cycles allows you to collect visual feedback and approvals on your website. Share your web pages with clients and colleagues, who view your work in their browser and post feedback directly on your webpages.

See Cycles in action – Live Demo

Overview

Cycles allows you to:

• Collect crystal clear client feedback – With Cycles, your clients comment directly on web pages, so you can see exactly what they’re referencing and understand what they mean. Clients view the website in their browser, and click directly on the page to comment. Feedback remains organized, eliminating back and forth emails and miscommunication.

• Record approvals/sign off in the browser – Many clients respond differently when reviewing a website that feels closer to the “finished product.” When you’ve made any requested changes, your client can approve the page. Cycles keeps a record of the time, date, and name of the approver in case you need it later.

• Keep project members informed – Configure Cycles to send email notifications whenever someone makes a comment or approval.

• Import feedback into 3rd party services – Connect your project to Trello, Basecamp, Asana, Slack, Help Scout, or any 3rd party service with project based email addresses, to bring feedback and approvals into your team’s project management workflow.

Note: You’ll need a (free) account to use Cycles

A (free) Cycles account enables:

• A record of all comments, replies, and approvals (outside of your WordPress database or client’s site)
• Easy notifications and integrations without configuring your WordPress email settings
• Feedback and approvals on any web page or site

Free accounts have no trial time limits, and include all visual feedback and approval features.

To get started, go to https://cycleshq.com.

Plugin features

NEW: Control which visitors see Cycles / leave feedback

Enable Cycles for all visitors, or restrict to signed in WordPress users, or users certain roles. Now you can install Cycles on a “live” site, but restrict feedback collection to particular users.

Enable Cycles for every page on your site

Copy your unique project script into the plugin’s form field, and enable Cycles for every page on your site.

Quickly enable / disable Cycles

Use the plugin to switch Cycles on or off for your website.

1. Upload the entire plugin folder to the /wp-content/plugins/ directory
2. Activate the plugin through the Plugins menu in WordPress
3. On the Cycles web app, copy your project unique JavaScript snippet.
4. On your WordPress site, go to Settings > Cycles to paste the script in the appropriate field.
5. All done! Load any web page/post to see the Cycles button in the bottom right.

Thank you for installing and using Cycles. If you’re having trouble with the plugin and can’t find a solution below, please create a support topic (link below). We closely monitor and will respond as soon as possible.

For issues with the Cycles web app, further documentation is available at https://help.cycleshq.com

For other issues, questions, suggestions, feedback, please email us at [email protected].

How do I get started?

Once you’ve installed the plugin and embedded the unique project script, send clients and colleagues to your website and let Cycles collect their feedback and approvals.

Do clients need to register an account?

No! Your clients need only open your URL in a browser to begin leaving feedback.

Do I need to register an account?

Yes, you’ll need a free Cycles account so Cycles can store your comments/approvals and send notifications. Free accounts have no trial time limits, and include all visual feedback and approval features. You can find out more @ https://cycleshq.com

How do I get more help?

If you encounter a technical issue, please email us at [email protected].

1. 

   Go to Settings > Cycles and paste your project's Cycles script

2. 

   When installed, Cycles appears on all pages and posts

3. 

   Use Cycles to comment directly on webpages

4. 

   View feedback and approvals directly on the page, in the web app, or via email notifications.

1.1

November 28th, 2016

• New: Control which visitor see the Cycles button: All visitors, signed in users, or by user role
• Fixed: Minor bugs

1.0

November 8th, 2016

• New: Copy Cycles script code into your WordPress site
• Tested: 4.6.1