Doctor Subs
Diagnose and fix WooCommerce subscription issues with a 3-step troubleshooting tool. Detects skipped payments, failed renewals, and payment problems.
Plugin info
Maintenance & Compatibility
Maintenance score
Actively maintained • Last updated 27 days ago
Is Doctor Subs abandoned?
Likely maintained (last update 27 days ago).
Compatibility
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Description
Doctor Subs is a comprehensive diagnostic tool for WooCommerce Subscriptions that helps you identify and troubleshoot subscription payment issues quickly and efficiently.
Key Features
- 3-Step Diagnostic Process: Systematic analysis of subscription anatomy, expected behavior, and timeline
- Skipped Payment Detection: Identifies when subscription payments have missed expected billing cycles
- Manual Completion Flags: Detects orders that were completed manually without proper payment processing
- Status Mismatch Detection: Finds inconsistencies between subscription status and payment schedules
- Action Scheduler Review: Analyzes scheduled events for failures or missing actions
- Timeline Analysis: Creates visual timelines showing renewal patterns and missing payments
- Stripe Payment Method Detection: Identifies detached payment methods caused by cloned/staging sites
Common Issues Detected
- Missing renewal orders
- Failed scheduled actions
- Payment method problems
- Timeline discrepancies
- Status inconsistencies
- Gateway communication issues
- Skipped payment cycles
- Manual completion flags
- Stripe payment method detachment (cloned site bug)
- Stripe API errors in renewal orders
Installation
Automatic Installation
- Log in to your WordPress admin panel
- Navigate to Plugins > Add New
- Search for “Doctor Subs”
- Click “Install Now”
- Click “Activate”
Manual Installation
- Download the plugin zip file
- Go to Plugins > Add New > Upload Plugin
- Choose the downloaded zip file
- Click “Install Now”
- Click “Activate”
After Installation
- Navigate to WooCommerce > Doctor Subs
- Search for a subscription by ID or customer email
- Click on the search result to analyze
- Review the automated analysis results
Frequently Asked Questions
You can access Doctor Subs from:
* WooCommerce > Doctor Subs menu
* WooCommerce > Subscriptions – Click the “Doctor Subs” link in the Status column
Doctor Subs can detect:
* Skipped payment cycles
* Manual order completions
* Status mismatches
* Action Scheduler failures
* Payment method detachment
* Timeline discrepancies
No, Doctor Subs is a diagnostic tool. It identifies problems and provides detailed information to help you fix them manually.
- WordPress 5.0+
- PHP 7.4+
- WooCommerce 9.8.5+
- WooCommerce Subscriptions (latest version)
Review feed
Changelog
1.2.4
- Fixed all security issues (sanitization, validation, escaping)
- Fixed Action Scheduler compatibility (scheduled_date_gmt column)
- Improved error handling and debugging
- Enhanced analyzer stability
- Added PHPCS configuration
1.2.3
- Initial release





