Exei AI-Chatbot

Exei is an AI Agent to automate Customer Service & Engagement through seamless automation, powerful insights, and human-like interactions in multiple languages. We help businesses optimize their operations, capture leads, engage customers effectively, and drive growth

Key Capabilities of Exei

• Capture leads data from website visitors in a conversational way & generate insights of leads & the conversations.
• Perform actions like checking enrollment status or any particular account information
• Automate appointments & meeting bookings.
• Create dynamic AI actions for automating operations
• Respond to queries and enquiries round the clock – 24×7.
• Handle grievances & automate ticket creation.
• Manage escalation with human chat intervention.

Gain real time data insights of conversations, customers & workforce Key features of Exei

• Multi-lingual, supports 80+ languages
• Training AI engine with multiple sources – your website, documents & text
• Multiple channels to use Exei – Website Chatbot, WhatsApp, Meta and many more.
• Elevate user experience with its advanced voice input.
• Toll Free AI Agent for handling support via call with AI Voice Agent.

Instruction

The Exei AI-Chatbot plugin enables seamless integration of an AI-powered Chatbot trained on your own data. This plugin enhances user engagement, automates responses, and provides instant support on your WordPress website.

How It Works:
1. Install and activate the Exei AI-Chatbot plugin.
2. Enter your API key in the plugin settings. This key is used to authenticate and validate your access.
3. The plugin communicates with our API(Exei API) to verify your credentials and retrieve Chatbot configuration details.
4. Once validated, an iframe is dynamically generated and embedded on your website, allowing visitors to interact with the Chatbot in real time.

With Exei AI-Chatbot, you can provide personalized, AI-driven support to your users effortlessly.

External services

This plugin connects to an API to verify the user and retrieve configuration settings for the Exei AI Chatbot. These settings are required to initialize and personalize the Chatbot experience within the widget.

It sends basic user identification data (such as a token or session ID) each time the widget is loaded. If the data is missing or the verification fails, a fallback guest session with default settings is applied. We use backend URL(https://api.exei.ai) for this task.

Additionally, this widget requests access to the user’s microphone to enable voice interaction features. Microphone access is prompted within the iframe context and requires explicit user consent before activation.

This plugin uses Google Fonts (Poppins, Lobster, Montserrat, Open Sans, Playfair Display, Roboto ) via styleSheet for rendering dynamic front-end UI. Fonts are GPL-compatible and usage follows WordPress.org plugin guidelines.

This service is provided by Exei AI: [https://app.exei.ai/html/TermsofService.html].

License

This plugin is licensed under the GPLv2 or later. See License URI for more details.

1. Install the plugin through the WordPress plugins screen directly.
2. Activate the plugin through the ‘Plugins’ screen in WordPress.
3. Go to the Exei Settings and paste the API key and save the setting.

Can I customize the iframe?

Customization options are provided within the main website of the Exei.

1. 

   Define your AI agent by providing its name, the company it will work for, the relevant industry, and its primary function.

2. 

   Train your AI agent by simply providing website URLs, documents, or text snippets.

3. 

   Test and refine your AI agent's responses in a real-time chat interface before deploying it.

4. 

   Seamlessly integrate your AI agent with various communication channels like website chat, WordPress, Toll free number, and WhatsApp.

5. 

   View and manage all customer interactions across different channels in a unified conversation table.

6. 

   Monitor and manage your captured leads, scheduled appointments, and raised support tickets in one centralized view.

7. 

   Customize your AI agent's capabilities to capture leads, schedule appointments, and manage service tickets.

1.3.1

• update sdk view

1.3

• update sdk

1.24

• Update UI for Branding exei

1.23

• Minor fix for voice UI

1.22

• fix UI of chatbot screen.

1.21

• fix UI of chatbot.

1.2

• update UI of chatbot.

1.17

• fix the padding issue.

1.16

• fix the cross icon issue.

1.15

• fix the issue.

1.14

• Update the UI of chatbot.

1.13

• Update the UI of chatbot.

1.12

• Compatible the plugin for sitemaps.

1.11

• update the script of Chatbot.

1.1

• update the plugin information on screenshot, description.

1.0

• Initial release with basic Chatbot iframe integration.